Operational Excellence Analysts support the implementation and improvement of operational processes within an organization. Responsibilities may include assisting with process mapping and documentation, data analysis, identifying areas for improvement, supporting continuous improvement initiatives, and collaborating with cross-functional teams. They may assist in the development and implementation of HR operational excellence frameworks, tools, and methodologies to enhance efficiency, quality, and overall performance. - Grade Specific Produces deliverables within own discipline.Focus is on learning how to work in a team environment to deliver responsibilities in a timely and quality manner.Typically requires guidance by a more senior practitioner. Usually works in team and full-time on a single project. Skills (competencies)

\u2022Supervises and coaches a team of training coordination and logistics support personnel in their day-to-day activities. \u2022Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities. \u2022Reviews, revises and maintains ownership of all training coordination (TC) and logistics checklists to ensure classroom delivery quality. \u2022Key point of contact for client and training participant escalations, issues and concerns and resolves them. \u2022Participates in employee performance reviews and improvement efforts. \u2022Monitors appropriate staffing. \u2022Participates in candidate interviews and oversees new hire training. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Position Overview: We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at Naukri.com , you will be responsible in - Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies. Key Responsibilities: Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations, including HR, recruitment, and talent acquisition teams. Collaborate with clients to understand their unique business needs and objectives, and tailor our platform solutions to align with their goals. Provide strategic guidance and best practices to clients to ensure they are effectively utilizing the Naukri platform to achieve their hiring and talent management objectives. Conduct regular check-ins, business reviews, and performance analyses to track client satisfaction and platform utilization. Proactively identify opportunities for upselling and expansion by understanding clients' evolving needs and suggesting relevant product offerings. Serve as the main point of contact for escalated client issues, working closely with cross-functional teams to resolve challenges and ensure client satisfaction. Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of the product platform within their organizations. Stay up-to-date with industry trends, competitive landscape, and best practices in HR and skill assessment to continuously enhance our customer success strategies. Qualifications: Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization. Demonstrated experience in managing and growing client accounts, driving upsell opportunities, and achieving revenue targets. Problem-solving mindset with the ability to navigate complex client situations and deliver effective solutions.

Position Overview: We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at Naukri.com , you will be responsible in - Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies. Key Responsibilities: Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations, including HR, recruitment, and talent acquisition teams. Collaborate with clients to understand their unique business needs and objectives, and tailor our platform solutions to align with their goals. Provide strategic guidance and best practices to clients to ensure they are effectively utilizing the Naukri platform to achieve their hiring and talent management objectives. Conduct regular check-ins, business reviews, and performance analyses to track client satisfaction and platform utilization. Proactively identify opportunities for upselling and expansion by understanding clients' evolving needs and suggesting relevant product offerings. Serve as the main point of contact for escalated client issues, working closely with cross-functional teams to resolve challenges and ensure client satisfaction. Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of the product platform within their organizations. Stay up-to-date with industry trends, competitive landscape, and best practices in HR and skill assessment to continuously enhance our customer success strategies. Qualifications: Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization. Demonstrated experience in managing and growing client accounts, driving upsell opportunities, and achieving revenue targets. Problem-solving mindset with the ability to navigate complex client situations and deliver effective solutions.

Hi all, We are hiring for the role Senior ServiceNow Developer Experience: 6 - 9 Years Location: Bangalore Notice Period: Immediate - 15 days Skills: We are seeking a Senior ServiceNow Developer with design, development, and implementation of ServiceNow solutions. The ideal candidate should have expertise in ITSM, ITOM, ITBM, CSM, or other ServiceNow modules , along with strong experience in scripting, integrations, automation, and platform architecture. Key Responsibilities • Lead the design, development, and customization of ServiceNow modules such as ITSM, ITOM, ITBM, CSM, GRC, HRSD, or App Engine. • Develop and implement complex workflows, automation, and business processes using ServiceNow Flow Designer, Workflow Editor, and Business Rules. • Architect and maintain ServiceNow integrations with third-party tools using REST/SOAP APIs, Integration Hub, MID Server, and Web Services. • Design and optimize Service Portal, UI Customization, and Mobile Experiences within ServiceNow. • Strong expertise in JavaScript, Glide API, Jelly, AngularJS, and UI frameworks. • Experience with Scoped Applications, Custom Applications, and App Engine Development. • Deep understanding of ITIL, ITSM, and ServiceNow governance best practices. • Experience in ServiceNow Security (ACLs, roles, encryption, compliance controls). • Expertise in ServiceNow integrations with enterprise applications (SAP, Workday, Jira, Azure, etc.). • Strong knowledge of ServiceNow Performance Analytics, Reporting, and Dashboards. • Hands-on experience with ServiceNow upgrades, platform maintenance, and automation. Preferred Qualifications • ServiceNow Certified System Administrator (CSA) (Required). • ServiceNow Certified Application Developer (CAD) (Preferred). • ServiceNow Implementation Specialist certifications (ITSM, ITOM, HRSD, etc.) (Preferred). If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793

Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations Specialist Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Design, implement, manage and support accounts payable activities for an organization by applying the relevant processes, policies and applications. What are we looking for Cash ApplicationOrder to Cash (OTC)Adaptable and flexibleDetail orientationAbility to establish strong client relationshipResults orientationCollections ProcessingCash ApplicationOrder to Cash (OTC) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP HCM Payroll Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement, and enhance Organization marketplace reputation. You will shape Organization and client strategy, work directly with clients in a trusted advisor relationship, and gather requirements to analyze, design, and implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the implementation of new technologies- Develop and maintain strong client relationships- Provide guidance and mentorship to junior team members Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll- Strong understanding of payroll processes- Experience in implementing SAP HCM Payroll solutions- Knowledge of SAP Payroll configuration- Ability to troubleshoot and resolve payroll issues Additional Information:- The candidate should have a minimum of 12 years of experience in SAP HCM Payroll- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP HCM Payroll Good to have skills : SAP SuccessFactors Employee Central PayrollMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Organization marketplace reputation. Bring emerging ideas to life by shaping Organization and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Lead and mentor junior team members.- Collaborate with cross-functional teams to drive project success. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll.- Strong understanding of SAP SuccessFactors Employee Central Payroll.- Experience in payroll processing and compliance.- Knowledge of HR and payroll systems integration.- Hands-on experience in configuring payroll modules. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP HCM Payroll.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP HCM Payroll Good to have skills : SAP SuccessFactors Employee Central PayrollMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Organization marketplace reputation. Bring emerging ideas to life by shaping Organization and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the team in implementing SAP HCM Payroll solutions- Provide guidance on best practices for SAP HCM Payroll implementation- Analyze and optimize payroll processes for efficiency Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Payroll- Strong understanding of SAP SuccessFactors Employee Central Payroll- Experience in configuring and customizing SAP HCM Payroll modules- Knowledge of payroll compliance and regulations- Hands-on experience in payroll data migration and integration- Ability to troubleshoot and resolve payroll system issues Additional Information:- The candidate should have a minimum of 12 years of experience in SAP HCM Payroll- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Role & responsibilities Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills NOTE : ONLY IMMEDIATE TO 25DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to akshay.jk@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard AKSHAY KUMAR JAKKULA Executive-Talent Acquisition akshay.jk@twsol.com Teamware Solutions

-Good verbal/ written communication skills : Client's will be based in us/uk -Good Analytical Skills - Should be able analyse issues in production environment -Understanding of Financial Instruments. basic understanding of payments/wire transfers and expense management -Good understanding of Database (preferably MS-SQL) and/or working with financial data and reporting 1-2 years of relevant work experience in performing IT operations process and managing client communications Analyze and troubleshoot process problems so as to make continuous and permanent improvements Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Develop and implement process improvement strategies. Ready to work in shifts Qualifications - MCA, BE/ BTech *Graduates with relevant work exp can be considered as well *Support experience would be preferred Mandatory Skills Comm Skills, Excel, SQL

Senior ServiceNow HRSD Developer and Lead Key Responsibilities: Configure and troubleshoot HR Services, Record Producers, Life Cycle Events, HR Criteria, User Criteria, and COE configurations. Configure and troubleshoot COE Security settings, Access Controls (ACLs), and Security Attributes. Manage User Profiles, HR Profiles, Groups, and Roles. Implement and manage HR Assignment Rules, Matching Rules, Advanced Work Assignment, and Custom Auto Assignment. Extensive hands-on experience with HRSD modules and relevant scripts. Ability to review and provide OOTB and custom solutions based on business needs. Proficient in UI Policies, Data Policies, Client Scripts, Catalog Client Scripts, UI Actions, Business Rules, Script Includes, Scheduled Jobs, Flows, Sub Flows, Actions, Workflows, Events, Email Scripts, Notifications, Quick Messages, Response Templates and Fix Scripts. Experience with HR Agent Workspace (Classic) and Agent Workspace for HR Case Management and should be able to make customizations using UI Builder. Proficient in Reports, Indicators, Breakdowns, Data Sources, Dashboards, PA Widgets and in Analytics Center. Experience with Scoped Applications, Cross-Scope Privileges, and Restricted Caller Accesses. Design and configure Virtual Agents. Implement and troubleshoot Agent Chat configurations. Configure and troubleshoot Interactions. Provide improvements and solutions for the Knowledge Management process, including configuration and customization. Knowledge of Employee Center Pro and Portal Widgets, including troubleshooting and customization. Strong understanding of ServiceNow ITSM processes and functionalities. Hands-on experience with Translation Management and Dynamic Translations. Hands-on experience with Data Sources, Transform Maps and Transform Event Scripts. Excellent troubleshooting and debugging skills across all relevant areas. Demonstrate comprehensive knowledge of integrations, including configuration and troubleshooting. Proficient in REST message end-to-end processes, including configuration and troubleshooting. Experience with Integration Hub, specifically OOTB Spoke Configuration for SharePoint. Strong communication skills to interact with clients, gather requirements, understand the instance, and suggest optimal solutions. Ability to lead and mentor junior developers, addressing technical and support-related questions.

Role Summary The candidate would work closely with the Project Finance team in Asia to provide customized analytical and requisite support to the business lines leaders in Asia. The candidate will report to the Head-Project Finance (GCC) and work closely with his team. The Job responsibilities include but are not limited to ones given below: Responsibilities Develops the processes to support the project finance business in Asia. Develop and train the team to provide support to the project finance. Support the Project Finance team at GCC. Conducting project wise, Business Unit wise cost & margin analysis and providing reasons for the margin erosion/ margins gains Conducting various analysis on projects to identify risk and opportunities on the projects. Provide Internal Audit and External Audit support. Involvement throughout the lifecycle of a project from prospect to close out. Work towards compliance with NI 52-109 for all Project Finance controls. Contribute to delivering Business Unit P&L, annual budgets and quarterly forecasts. Comparison of Project financials/ P&L with the budgets /previous period and validating the reasons for the variances. Consolidation of financials across different businesses units and locations ensuring accuracy in the Intra Company cost and revenue. Help ensure Project Leaders are accurately reflecting progress made in month and forecasting revenue in line with the latest and best information available at the time of completion. Analysis of Working capital for various businesses/ projects and obtaining reasons for over dues and follow up of the same. Prepare and reconcile the balances with the customers and get them settled. Attend project review meetings, including the preparation of the financial data and take away any relevant Project Finance actions. Support projects based in Hongkong, China, Singapore, Taiwan and other Asian countries and travel will be required. Provide ad-hoc reporting and reconciliations as required. Assist Project Leaders in completing and managing their cost to complete forecasts so that everyone has a full picture of the future performance of their projects and the Business Units can accurately assess resource requirements. Preparing various reports for Group reporting w.r.t the critical projects and provide insights on the same.

Job Summary The Payroll Analyst II performs North American payroll-related functions. Functions include payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting. Works in a multi-site, multi-state, high-volume environment for UKG Inc.s customers. Supports customers who utilize our Managed Services product offering. The Payroll Specialist II provides excellent customer service to managers and associates. Is well versed in payroll compliance, taxes and reporting. Primary/Essential Duties and Key Responsibilities Performs payroll-related functions including but not limited to payroll processing, audits and maintenance. Ability to perform all duties of Payroll Analyst I as well as: Adjustments/amendments GL Balancing and auditing Tax Reconciliation Backup processing for Payroll Analyst I as needed Complete Peer Reviews Processes payroll(s) for multi-frequency Managed Services clients as scheduled. Performs file imports into payroll system from various sources. Reviews and verifies payroll data in a timely manner. Prepares off-cycle payrolls and manual checks as necessary. Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager utilizing the proper escalation methodology and SLAs. Builds strong partnership with clients by providing superior service. Participate in cross-training within other departments (HRIS, Benefits, Garnishment, Tax). Identifies areas of client dissatisfaction and proposes solutions. Coordinates with Team Lead or Manager to resolve issues. Develops and maintains awareness of SSAE16 requirements. Accountable for compliance of each task performed. Demonstrates excellent troubleshooting, root cause analysis skills. Able to implement preventative measures. Reconciles all payroll-related accounts and activities. Mentor Payroll Analyst I team members and assist with development. Conduct knowledge transfer and/or participate in training UKrew. Assists with related special projects as required. Performs other duties as assigned by manager. Maintain discretion and professionalism with team members and clients. Quarter End, Year End, and Open Enrollment assistance and task execution. Required Qualifications Quickly and easily adapts to change and shifting priorities with enthusiasm. Actions and words consistently provide positive motivation and influence to their team and other teams within UMS. Understands priorities and what is most important to both internal and external customers. Eagerly meets business opportunities and challenges head-on. Leads by example. Proficient report writing capabilities. Experience with large corporate payroll processing that includes exposure to benefits and 401(k). Knowledge of multi-state North American payroll tax laws. Detail oriented, exhibiting strong organizational, problem-solving, and analytical skills. Advanced knowledge using the Microsoft Office Suite of software to include Outlook, Word and Excel, including VLOOKUP, formulas, and data analysis. Ability to analyze and resolve problems. Ability to understand and follow written and verbal instructions. Ability to deal effectively with a diversity of individuals at all organizational levels. Coordinate multiple tasks simultaneously. Experience, Education, Certification, License and Training Associates degree (A.A.) or equivalent. One to three years related experience, or equivalent combination of education and experience. Preferred Qualifications Working knowledge of UKGPro/UKG Ready is a plus. Knowledge of US and Canadian payroll laws. Experience with large corporate payroll processing that includes exposure to benefits and 401(k). Knowledge of multi-state North American payroll tax laws. Knowledge of Global payroll laws. FPC certification is a plus.

The hybrid Job Description: We are seeking a skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development, ITSM processes, and platform administration. This role involves working in a hybrid mode from our Hyderabad office and requires flexibility to work in the 2 PM to 11 PM shift to align with global teams. Key Responsibilities: Design, develop, and implement ServiceNow solutions based on business requirements. Customize ServiceNow applications and facilitate enhancements using JavaScript, Glide, and REST/SOAP integrations. Implement and support ITSM modules including Incident, Problem, Change, Request, and CMDB. Collaborate with stakeholders to define and implement workflows, forms, and custom scripts. Perform platform administration, including user and group management, accesscontrols, and instance upgrades. Troubleshoot and resolve system and integration issues. Maintain documentation for configurations, processes, and procedures. Ensure best practices in ServiceNow development and administration. Required Skills & Experience: Minimum 8 years of total IT experience , with at least 6 years of hands-on experience in ServiceNow development and administration . Strong expertise in ServiceNow ITSM module implementation and customization. Proficient in JavaScript, Glide scripting, Business Rules, Client Scripts, UI Policies, and Flows . Experience with ServiceNow integrations using REST and SOAP APIs. In-depth understanding of ServiceNow architecture and data model . Experience with CMDB, Discovery, and Service Catalog. Strong problem-solving and analytical skills. Excellent communication and documentation skills. Preferred Qualifications: ServiceNow Certified Application Developer certification is a strong plus. Experience with other ServiceNow modules like HRSD, ITOM, or SecOps is an advantage. Exposure to Agile/Scrum development methodology. Work Mode & Shift: Hybrid work model Candidates should be based in or willing to relocate to Hyderabad. Must be open to work in 2 PM to 11 PM IST shift .

Face to Face drive on 7th June'25( Saturday) Hyderabad location Job description ServiceNow Developers with any Modules like (ITSM ,FSM, CSM, HRSD) - WIPRO NOIDA Qualifications : - Experience : 5-15 Years Notice Period : Immediate - 30 Days Only Location : Hyderabad Mandatory Skills: - ServiceNow Development with any module like (ITSM ,FSM, CSM, HRSD) Integration using (REST OR SOAP) Scripting Business Rules Client Scripts

ServiceNow Developers with any Modules like (ITSM ,FSM, CSM, HRSD) - Qualifications : - Experience : 8-12 yrs Notice Period : Immediate - 30 Days Only Location : PAN india

Process Auditor Senior Executive: Please enter job description

Veranda Race Solutions Pvt Ltd is looking for Trainer Come Mentor to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

SUMMARY Customer Support Executive Location Bangalore Experience Fresher or Experienced 0 - 1 Years of Experience Qualifications Education: Graduate Language Proficiency: Hindi & English Additional Skills Engage with newly onboarded drivers Guide drivers through trip completion milestones Ensure a smooth onboarding experience Resolve driver queries efficiently Target-driven approach Key Responsibilities Follow-Up for F5 (First 5 Trips) Call drivers 5 days after onboarding Remind them about completing 5 trips within 7 days to earn a 100 Joining Bonus (JB) Address any operational issues Follow-Up for F50 (First 50 Trips) Call drivers 25 days after onboarding Encourage them to complete 50 trips within 28 days to earn a 250 JB Motivate drivers by explaining the financial benefits and performance incentives tied to milestone achievements Eligibility Criteria Any Graduate Good communication skills in English & Hindi Proficiency in any of the following Regional Languages: Telugu, Tamil, Marathi Strong problem-solving skills Ready to work from the office Salary NTH: 17k + 4k Variable pay plus PF & ESIC Shift Day shift Week off Sunday off Mode of Interview Virtual/Telephonic Requirements Requirements: Any Graduate Good communication skills in English & Hindi Strong problem-solving skills Benefits Benefits Salary - NTH: 17k + 4k Variable pay plus PF & ESIC Shift- Day shift Week off- Sunday off

MetLife is looking for Assistant Manager - HR to join our dynamic team and embark on a rewarding career journey Assist the HR Manager in developing and implementing HR strategies and initiatives Support the recruitment and onboarding process, including screening resumes, scheduling interviews, and conducting background checks Manage employee relations, including handling employee concerns, resolving disputes, and conducting disciplinary hearings Administer employee benefits, including payroll, health insurance, and retirement plans Ensure compliance with all HR policies and procedures, including federal, state, and local laws Maintain accurate and up-to-date HR records Provide support to other departments on HR-related matters Stay up-to-date on the latest HR trends and best practices

Job Responsibilities Develop and maintain Service Now applications and integrations.Work closely with business analysts, developers, and other stakeholders to design and implement solutions that meet the needs of the organization.Write efficient and high-quality code that is scalable and maintainable.Develop and maintain technical documentation for Service Now applications and integrations.Participate in code reviews and collaborate with other developers to ensure code quality.Ensure that Service Now applications are stable, scalable, and secure.Troubleshoot and debug issues in Service Now applications and integrations.Stay up-to-date with the latest Service Now technologies and trends. Experience Has 5-7 years of experience in ServiceNow platform, various product suites and international teams with focus on quality outcomes.Strong understanding of ServiceNow best practicesProficient in the ServiceNow technology and has experience with the related supporting capabilities.Has a good understanding of the ServiceNow cloud architecture as well as the Roche integration services based on Mulesoft.Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (ITSM, ITOM, PPM, CSDM, HRSD)Strong experience with JavaScript, AngularJS, HTML, CSS, and REST APIs.Is passionate about learning, sharing, and further developing best practices” and embedding it as “next practice” to achieve greater impact.Lives the Agile / SCRUM methodology and mindset.Exhibits servant leadership behavior, self-aware leader and a flexible team player.Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders.Possesses a combination of analytical thinking, hands-on problem-solving, and a customer-service mindset.Is capable of out-of-the-box thinking paired with the view of the “Big Picture” to "connect the dots".Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum. Modules ITSM, ITOM, CSM, Integrations Certifications CSA is mustCAD, CIS-ITSM, CIS ITOM, CIS-CSM (based on relevant expertise area) Role & responsibilities Preferred candidate profile

> Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Provide adequate support in architecture planning, migration installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.

Role Purpose The purpose of the role is to source and hire the right talent against the requirements shared by the business and ensuring a positive employer brand experience for the candidate throughout the hiring process. 1. Hire the required talent from the different sourcing channels Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc. As per the talent requirements shared by the business, Create sourcing plan as per hiring channel mix and cost considerations Utilize job portals, consultants, employee referral to find the right fit from the industry/ within Wipro For the shortlisted candidates, facilitate the selection process with the technical panel As per the requirement by the business, facilitate different selection tests like technical programming language skills Conduct HR evaluation round and negotiate with the candidate(s) on the salary, position etc Take necessary approval from the tower lead/ head ensuring, hiring is strictly as per Wipros salary range, minimizing exceptions to meet average cost per candidate target Formally roll out the job offer to the selected candidate(s) and coordinate with him/ her for offer acceptance Motivate, engage and maintain relationship with the selected candidate(s) from time to time till their joining Coordinate with the HRSS team for background verification of the selected candidate Communicate with Business Teams and Managers to from time to time on the status of joining etc 2. Manage Candidate Experience throughout the recruitment process Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio Adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process Resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience Daily maintain the data on the recruitment tool (Synergy) and upload all the candidate documents from time to time Ensure the weekly/ monthly/quarterly dashboards are updated and readily available for the management review Conduct meetings with WMG teams to update on the progress, risk and issues involved in hiring for a position and seek help if necessary Follow checks and balances placed by the recruitment team and conduct regular reviews with the management to ensure reliability, quality and integrity of recruitment data in the system Deliver No. Performance Parameter Measure 1. Fulfilment Targets Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) Numbers per quarter as per plan (Fulfilment ratio, net add) 2. Average Recruitment Cost Per Person Deviation from Wipro salary range - Numbers as per plan 3. Customer Satisfaction Candidate Experience Zero escalations Hiring Manager satisfaction score As per plan 4. Cost of hiring (Cost incurred on portals, vendors etc) Deviation from Channel Mix and Budget - as per plan 5. Compliance % Deviation from Source-to-Hire policies Zero Online / Tool data reliability 100%

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Provide adequate support in architecture planning, migration installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: MSSQL Database Admin. Experience: 8-10 Years.