Overview This role reports into the SVP, Customer Support with a dotted line functional reporting to the site leader & managing director, India. The Director of Technical Support drives and manages iCIMS world-wide customer support activities by adhering to world class standards and service levels. Core duties include leading the escalation process and all aspects of a support team to keep them motivated and responsive to customer needs. Accountable for determining and implementing the strategy and driving optimization and quality improvement within the India team consisting of both full time and contract work force. Responsibilities Develop and grow a team of Technical Support Managers that oversee Support Engineers to deliver world class customer service Instill a Drive for Excellence throughout the team Measure the effectiveness of support: Refine operational metrics for team in partnership with the global team Create cadence for review within team & ensure management responsibilities are being fulfilled Expose subset of metrics to executive team, and company. Oversee support process flow and procedure compliance to ensure individual and team’s efficient delivery of activities. Identify and provide feedback through 1:1s, effective use of personal development plans and provision of coaching & development opportunities. Foster and facilitate the professional growth, engagement, and development of team members Conduct weekly/monthly reviews with Support leadership and present qualitative and quantitative data on business performance Conduct quarterly reviews with iCIMS executive leadership Drive continuous improvement in processes through innovation and automation and cutting-edge technology Develop a repository of knowledge out of the on-going work with customers and utilize that to enhance the quality, speed, and productivity of the team. Drive customers to self-service first via the customer service portal and ensure skilled and empowered agents are providing support with more complex questions and requests. Ensure support ticket queues are prioritized and delivered to improve efficiency and client satisfaction. Partner with Engineering and Product Management to provide the voice of the customer, identify the types of issues that generate the most Support contact volume, and evolve the product to eliminate the highest support volume generators . Provide input and feedback, from a customer perspective to Product Management, on solution features, and functionality. Qualifications 15+ years of experience with at least 5+ year experience managing a Support team through Metrics and SLAs Proven expertise with SaaS solutions and Cloud technologies. Proven ability to provide guidance and coaching while empowering staff to perform their role Ability to manage influence through persuasion, negotiation, and consensus building. Ability to interpret and analyze situations, identify solutions, and formulate recommendations for effective management. Excellent verbal and written communication skills Excellent planning and organizational skills Excellent presentation skills and ability to motivate teams Expertise in MS Excel and PowerPoint Knowledge of HR / Recruitment Software domain is a plus

SUMMARY ### Job Title: Talent Sourcer Non-IT Roles C2H MNC Client Vikhroli, Mumbai *Client Location:* Vikhroli, Mumbai *Work Mode:* Hybrid (On-site & Remote) *Shift Timing:* 10:00 AM 8:00 PM *Employment Type:* Contract to Hire (C2H) *Experience Required:* 1 3 Years *Industry:* Recruitment / Staffing / ITES *Functional Area:* Talent Acquisition / Sourcing #### Job Description: We are seeking a Talent Sourcer (Non-IT) for a prestigious MNC client located in Vikhroli, Mumbai. The ideal candidate should possess 1 3 years of practical sourcing experience within the BPO/ITES industry and should be well-versed in recruiting for various sectors such as BFSI, F&A, Customer Service, Analytics, Procurement, HR, Pharma, Healthcare, Legal, and more. #### Key Responsibilities: - Source and evaluate candidates based on job descriptions and salary ranges - Utilize various sourcing channels including job portals, social media, internal databases, and referrals - Identify suitable candidates for a wide range of non-IT positions across different functions - Collaborate with recruiters and hiring managers to comprehend role requirements - Maintain accurate records and ensure compliance throughout the sourcing process - Achieve daily/weekly/monthly sourcing targets as part of a high-performing team #### Key Skills Required: - 1 3 years of sourcing experience within the BPO/ITES domain - Experience in sourcing for roles in BFSI, Finance & Accounting, Customer Service, Analytics, Procurement, HR, Pharma, Healthcare, Legal, etc. - Proficiency in sourcing tools such as Naukri, LinkedIn, Referrals, etc. - Excellent written and verbal communication skills - Detail-oriented, target-driven, and team player - Self-starter with a proactive attitude #### Educational Qualification: - Any Graduate or Postgraduate - Preferred: Background in Humanities / Management *Requirements:* - 1-3 years of sourcing experience within the BPO/ITES domain - Strong knowledge of sourcing tools such as Naukri, LinkedIn, Referrals, etc. - Excellent written and verbal communication skills Requirements Requirements: 1-3 years of sourcing experience within the BPO/ITES domain Strong knowledge of sourcing tools such as Naukri, LinkedIn, Referrals, etc. Excellent written and verbal communication skills Benefits Work with a globally recognized MNC Hybrid work flexibility Great exposure to campus recruitment strategy & operations Opportunity to convert to a permanent role based on performance PF+Accidental insurance Home pick up and Drop (Provided residential address is within 30kms radius of Vikhroli)

Job description, Hiring for ServiceNow developer with experience range 3 years & above Mandatory Skills: ServiceNow developer, HRSD Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - Pune, Bangalore, Chennai, Noida, Trivandrum Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Excellent communication skills (as candidate will be evaluating and talking to people from top positions as we'll. 1-3 Years of Experience in sourcing, and managing end to end TA (Non IT hiring) Relevant experience in doing mid-level hiring. Someone who is smart and takes accountability and ownership. Experience of working on niche roles would help. Experience of sourcing from Linkedin is mandatory. Additionally sourcing from other job portals like Naukri, iimjobs.com will also help. Good with ops and ATS

KEUS AUTOMATION PRIVATE LIMITED is looking for Office Manager to join our dynamic team and embark on a rewarding career journey Oversee daily office operations and administrative functions Manage office budgets, supplies, and vendor relationships Supervise support staff and ensure workflow efficiency Implement policies for office productivity and organization

ABOUT THE ROLE Role Description: Amgen is seeking a Senior Associate of Human Resources Workforce Administration who will work on our HR Technology group. The Senior Associate of Human Resources Workforce Administration will work out of Amgens Capability Center in Hyderabad, India. The successful incumbent will have experience within the many aspects of human resources administration to provide customer service support to staff members and managers as a member of our service delivery team. The Senior Associate will also monitor worker data in the Human Resources (HR) system, Workday, and liaise with other groups on processes and analyzing HR system functionality. Roles & Responsibilities: Receives and responds to inquiries and issues related to Amgens HR system, Workday, that have been escalated from HR Associates Provides excellent customer service as measured by Service Level Agreements (SLAs) Assigns and balances HR system security roles Provides analysis and documentation to support the quarterly SOX process for Workday Security role assignments and removals. Analyze HR system functionality, identify gaps, perform system testing, and support the configuration of HR system to meet business goals Handles and maintains the content in the teams knowledgebase program and suggests improvements for ongoing development Generates and creates Workday reports and performs audits on transactional work and other processes Performs transactional work in Workday using mass upload tool and correcting data discrepancies Fosters relationships and service levels through enthusiastic communications as well as timely and effective responses Contributes to knowledge sharing within the team, providing on-floor support and training the call center representatives on HR system processes while providing feedback on process and technology improvements Leads other projects/activities, as needed, and participate in other cross-functional process improvements Basic Qualifications and Experience: Strong working knowledge of Workday 4+ years experience in human resources and corporate service center Strong working knowledge of Workday including generating Workday reports, EIBs, Mass Operations Management Strong quantitative, analytical (technical and business), problem solving skills, and attention to detail Functional Skills: Must-Have Skills: 4+ years strong working knowledge of Workday including using tools such as EIBs, Mass Operation Management, data audits Experience in creating and using Workday reports 3+ years experience in human resources and corporate service center supporting Workday Soft Skills: Excellent analytical and troubleshooting skills Strong quantitative, analytical (technical and business), problem solving skills, and attention to detail Strong verbal, written communication and presentation skills Ability to work effectively with global, virtual teams Strong technical acumen, logic, judgement and decision-making Strong initiative and desire to learn and grow Ability to manage multiple priorities successfully Exemplary adherence to ethics, data privacy and compliance policies

Role Summary We are seeking an experienced Portal Performance Manager to lead the performance, optimization, and user experience of our MyHR portal , built on the ServiceNow platform. This role will be responsible for driving continuous improvement of the HR portal's usability, responsiveness, content effectiveness, and service delivery performance to ensure an engaging and efficient digital employee experience. As a key interface between HR, IT, and end users, you will blend technical knowledge, user experience insight, analytics, and business acumen to evolve the portal as a key channel for global HR services. Key Responsibilities Portal Performance & Optimization Monitor and manage end-to-end performance of the MyHR portal on the ServiceNow platform. Analyze portal usage data and performance metrics (load time, page hits, click-through rates, etc.) and drive improvements. Implement optimization strategies for faster loading times, improved accessibility, and intuitive navigation. User Experience Management Partner with HR, UX/UI teams, and ServiceNow developers to enhance portal usability and design. Gather and incorporate user feedback to ensure a continuously improving employee self-service experience. Maintain a consistent and branded digital HR experience across multiple employee journeys. Content & Knowledge Management Work closely with content owners to ensure knowledge articles, FAQs, and portal content are relevant, accurate, and up to date. Support effective taxonomy, tagging, and search optimization. Analytics & Reporting Develop and deliver dashboards and performance reports (e.g., portal traffic, CSAT, deflection rates, completion rates). Translate analytics into actionable insights to improve portal engagement and service outcomes. Stakeholder Collaboration Act as a liaison between HR functional teams, IT, ServiceNow developers, and vendor partners. Contribute to roadmap planning, release cycles, and change management related to the MyHR portal. Incident & Change Management Manage incident resolution for portal-related issues, including performance degradation or functional errors. Support change management processes and regression testing for new releases or enhancements. Innovation & Benchmarking Stay current on ServiceNow platform capabilities, portal best practices, and digital HR trends. Benchmark portal performance against industry standards and identify opportunities for innovation. Qualifications & Skills Required: Bachelors degree in Computer Science, HR Technology, Information Systems, or a related field. 5+ years of experience in HR portals, digital platforms, or enterprise self-service tools, with a strong focus on ServiceNow. In-depth knowledge of ServiceNow Employee Center / HR Service Delivery (HRSD). Proven experience in portal performance analysis and optimization. Strong skills in web analytics tools (e.g., Google Analytics, ServiceNow Performance Analytics). Understanding of UX principles, accessibility standards, and digital content best practices. Excellent collaboration, communication, and stakeholder management skills. Preferred: ServiceNow certifications (e.g., Certified System Administrator, HRSD). Experience with Agile development environments and ITIL frameworks. Familiarity with design systems, responsive design, and mobile-first principles.

Surgical Notes is hiring a ASC Medical Coding Specialist/QA to assist with accurate and timely coding for our ambulatory surgical clients. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for a candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hard work, and Positive Attitude. External Title: Medical Coding Specialist/QA Internal Title: IND Coding Individual Contributor III Reports to: Manager, Coding Quality Responsibilities: Conduct regular audits of medical coding work to ensure accuracy and compliance with coding guidelines, regulations, and organizational policies Provide constructive feedback to lead/trainer based on audit findings. Collaborate with coding trainers and lead to address training needs identified during QA audits Maintain accurate and detailed records of QA audits and feedback Provide other services as needed to assist in effective operations of the compliance program Communicate QA findings and trends to relevant stakeholders Have a pro-active and positive approach when working with clients to identify areas where further work may be required, for example training or more specialised audit. Daily production coding based on department needs Other responsibilities as assigned. Role Information: Full-Time Hourly Non-Exempt Working within our business operating hours of India (IST) Eligible for Benefits Remote: The minimum bandwidth requirements are 2 Mbps upload and 2 Mbps download speeds. The recommended bandwidth requirements are 10 Mbps upload and 30 Mbps download speeds. Roles and Responsibilities Surgical Notes is hiring a ASC Medical Coding Specialist/QA to assist with accurate and timely coding for our ambulatory surgical clients. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for a candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hard work, and Positive Attitude. External Title: Medical Coding Specialist/QA Internal Title: IND Coding Individual Contributor III Reports to: Manager, Coding Quality Responsibilities: Conduct regular audits of medical coding work to ensure accuracy and compliance with coding guidelines, regulations, and organizational policies Provide constructive feedback to lead/trainer based on audit findings. Collaborate with coding trainers and lead to address training needs identified during QA audits Maintain accurate and detailed records of QA audits and feedback Provide other services as needed to assist in effective operations of the compliance program Communicate QA findings and trends to relevant stakeholders Have a pro-active and positive approach when working with clients to identify areas where further work may be required, for example training or more specialised audit. Daily production coding based on department needs Other responsibilities as assigned. Role Information: Full-Time Hourly Non-Exempt Working within our business operating hours of India (IST) Eligible for Benefits Remote: The minimum bandwidth requirements are 2 Mbps upload and 2 Mbps download speeds. The recommended bandwidth requirements are 10 Mbps upload and 30 Mbps download speeds. Surgical Notes is hiring a ASC Medical Coding Specialist/QA to assist with accurate and timely coding for our ambulatory surgical clients. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for a candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hard work, and Positive Attitude. External Title: Medical Coding Specialist/QA Internal Title: IND Coding Individual Contributor III Reports to: Manager, Coding Quality Responsibilities: Conduct regular audits of medical coding work to ensure accuracy and compliance with coding guidelines, regulations, and organizational policies Provide constructive feedback to lead/trainer based on audit findings. Collaborate with coding trainers and lead to address training needs identified during QA audits Maintain accurate and detailed records of QA audits and feedback Provide other services as needed to assist in effective operations of the compliance program Communicate QA findings and trends to relevant stakeholders Have a pro-active and positive approach when working with clients to identify areas where further work may be required, for example training or more specialised audit. Daily production coding based on department needs Other responsibilities as assigned. Role Information: Full-Time Hourly Non-Exempt Working within our business operating hours of India (IST) Eligible for Benefits Remote: The minimum bandwidth requirements are 2 Mbps upload and 2 Mbps download speeds. The recommended bandwidth requirements are 10 Mbps upload and 30 Mbps download speeds.

The Opportunity Avantor is looking for an International Payroll Specialist. We are seeking a detail-oriented and experienced AMEA International Payroll Specialist to manage and execute payroll activities for employees across multiple countries. The ideal candidate will possess deep knowledge of AMEA payroll regulations, strong analytical skills, and the ability to coordinate with internal teams and third-party vendors to ensure accurate, timely, and compliant payroll processing.He/She should be responsible for working independently under close supervision, and act as a resource to others in the area of payroll processing. Review, analyze, and verify payroll reports and documents for accuracy; make necessary adjustments or corrections through journal entries or other established procedures. Analyze and respond to complex matters requiring comprehensive knowledge of payroll policies and procedures; authorize exceptions to the policy within defined limits. Research and interpret a variety of complex technical information in response to inquiries. What we re looking for Education Any UG/PG graduates. Experience 3+ years of experience in international payroll. Preferred Qualifications: Recognized Payroll Certification (preferred). Strong understanding of local labor laws and compliance, especially within AMEA regions. Experience working with third-party payroll vendors (e.g., ADP, Safeguard). Familiarity with Workday PECI integrations (preferred). Advanced proficiency in Microsoft Excel; strong analytical and numerical skills. Excellent organizational and time management abilities. Strong interpersonal and communication skills. Proven ability to handle multiple priorities in a fast-paced environment. High level of accuracy and attention to detail. A proactive, team-oriented attitude with strong problem-solving skills. Multilingual capabilities are a plus. How will you thrive and create an impact: Ensure accurate and timely payroll processing in compliance with local labor laws and internal policies. Maintain up-to-date knowledge of international payroll regulations, statutory benefits, and compliance requirements. Take full responsibility for reviewing trial and final payroll outputs, including payslips, gross-to-net reports, variance analysis, payment files, and statutory filings. Collaborate with Finance to ensure accurate month-end reporting, including journal creation and reconciliation; assist with resolving open queries. Process off-cycle payments such as final pay, bonuses, and commissions. Serve as a primary point of contact for payroll-related queries from employees, HR, managers, and local authorities. Submit all statutory filings, tax returns, and other local authority reports within designated deadlines. Work closely with external payroll vendors to ensure local compliance and efficient processing. Prepare monthly, quarterly, and annual payroll reports for internal stakeholders, including HR and Finance. Maintain and update payroll process documentation. Support internal and external payroll audits as required. Handle confidential information with a high level of discretion and professionalism. Assist with payroll and accounting projects as needed. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success.

Overview Key contact for international relocating employees and families to provide the best-in-class employee experience. This individual is essential to the success of international assignments ensuring our mission to have the right people, in the right place, at the right time, in the right way and for the right investment. This position is key to integrate Global Mobility services with HR, Total Rewards, Finance, Corporate Tax, and our external provider network. Responsibilities Partner with clients / business to support end to end assignment life cycle for the region Counsel clients on type of international assignment package available under Pepsico Global mobility framework, relocation options, and immigration requirements as well as anticipated investment Manage flow of inform to/from HR, TR, TA, HRBPs, Finance and line managers Act as single point of coordination with assignee and family throughout assignment lifecycle, manage any issues and/or regional exception management Build and maintain effective relationships with both external vendors and internal stakeholders, and leverage these relationships to execute day-to-day accountabilities Work on ad-hoc regional initiatives together with Manager, Global Mobility leadership as appropriate Provide SME support to the stakeholders and internal teams as needed Prepare and manage regional processes, operating procedure and any country specific documents Establish, track and publish key mobility performance metrics for accountable region (like SLA and quality metrices) Identify opportunities of process efficiencies to improve Employee experience Provide ongoing client education and training on Global mobility services, policies and trends Keep up to date on market trends affecting Global Mobility Qualifications Bachelor s degree in finance, accounting, business or human resources with 8+ years of experience in global mobility (OR) Masters degree in Human resource / MBA with min 5 years of experience in global mobility Bachelor s degree in finance, accounting, business or human resources with 8+ years of experience in global mobility (OR) Masters degree in Human resource / MBA with min 5 years of experience in global mobility Partner with clients / business to support end to end assignment life cycle for the region Counsel clients on type of international assignment package available under Pepsico Global mobility framework, relocation options, and immigration requirements as well as anticipated investment Manage flow of inform to/from HR, TR, TA, HRBPs, Finance and line managers Act as single point of coordination with assignee and family throughout assignment lifecycle, manage any issues and/or regional exception management Build and maintain effective relationships with both external vendors and internal stakeholders, and leverage these relationships to execute day-to-day accountabilities Work on ad-hoc regional initiatives together with Manager, Global Mobility leadership as appropriate Provide SME support to the stakeholders and internal teams as needed Prepare and manage regional processes, operating procedure and any country specific documents Establish, track and publish key mobility performance metrics for accountable region (like SLA and quality metrices) Identify opportunities of process efficiencies to improve Employee experience Provide ongoing client education and training on Global mobility services, policies and trends Keep up to date on market trends affecting Global Mobility

The Industrialization Shared Services Professional builds and packages asset services while being responsible for mutualization of resources and means to do it. They also perform run and provide support on deployed assets services, as per agreed SLAs and economics. They ensure assets services supervision compliance and measure metrics. - Grade Specific Industrialization Shared Services Associate Executes support activities in shared services operations service delivery with guidance from Shared Service Managers. Skills (competencies)

Operational Excellence Analysts support the implementation and improvement of operational processes within an organization. Responsibilities may include assisting with process mapping and documentation, data analysis, identifying areas for improvement, supporting continuous improvement initiatives, and collaborating with cross-functional teams. They may assist in the development and implementation of HR operational excellence frameworks, tools, and methodologies to enhance efficiency, quality, and overall performance. - Grade Specific Produces deliverables within own discipline.Focus is on learning how to work in a team environment to deliver responsibilities in a timely and quality manner.Typically requires guidance by a more senior practitioner. Usually works in team and full-time on a single project. Skills (competencies)

An administrative coordinator is responsible for administrative and basic project management related duties while understanding the business context and environment of superiors.In addition to the administrative tasks described in an administrative assistants role, an administrative coordinator may be asked to work on specific reporting which requires analytical thinking and or gathering data from various places and people, prepare presentations, plan and organize events, write communication, and drive projects end to end. - Grade Specific Entry level professional with some administrative background. The administrative coordinator depends on others for instruction and guidance. He or she understands the work process and its importance and uses existing clearly defined procedures and escalates when appropriate. Always delivers the highest standard of support in administrative and junior project management duties. Has knowledge in internal policies and procedures. The administrative assistants provides support to management ranging from Junior to Executive level Skills (competencies)

An administrative coordinator is responsible for administrative and basic project management related duties while understanding the business context and environment of superiors.In addition to the administrative tasks described in an administrative assistants role, an administrative coordinator may be asked to work on specific reporting which requires analytical thinking and or gathering data from various places and people, prepare presentations, plan and organize events, write communication, and drive projects end to end. - Grade Specific Background experience in the role. The administrative coordinator works with moderate guidance and direction in his area of knowledge. Prioritizes and organizes own work to deliver in accordance to deadlines. May identify a problem and generates possible solutions and assesses each using standard procedures. Always delivers the highest standard of support in complex administrative and project management duties. End-to-end project execution capability. High interpersonal and communication skills. The administrative coordinator provides support to executives, heads, CxO. Skills (competencies)

We are seeking a highly skilled and experienced ECP Payroll Processor to join our team. The ideal candidate will have a strong background in processing payroll using SAP Employee Central Payroll (ECP) with specific expertise in India, Japan, and China. This role requires a deep understanding of payroll regulations, compliance requirements, and best practices in each of these countries. Your role and responsibilities We are seeking a highly skilled and experienced ECP Payroll Processor to join our team. The ideal candidate will have a strong background in processing payroll using SAP Employee Central Payroll (ECP) with specific expertise in India, Japan, and China. This role requires a deep understanding of payroll regulations, compliance requirements, and best practices in each of these countries. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Process end-to-end payroll for employees in India, Japan, and China using SAP ECP, ensuring accuracy and timeliness. Manage and maintain employee payroll data in ECP, including new hires, terminations, salary changes, and other relevant information. Ensure compliance with all applicable statutory and regulatory requirements related to payroll processing in India, Japan, and China, including tax withholdings, social security contributions, and other deductions. Calculate and process various payroll-related transactions, including salaries, wages, overtime, bonuses, commissions, and allowances. Administer employee benefits programs, including enrollments, changes, and terminations, and ensure accurate payroll deductions. Process off-cycle payments, such as corrections, terminations, and special payments, as needed. Reconcile payroll data and resolve any discrepancies or issues. Prepare and generate payroll reports for internal and external stakeholders. Respond to employee inquiries regarding payroll matters in a timely and professional manner. Stay up-to-date on changes in payroll laws and regulations in India, Japan, and China, and ensure that ECP is configured and updated accordingly. Collaborate with HR, Finance, and other departments to ensure accurate and efficient payroll processing. Participate in ECP system updates, testing, and implementations as required. Preferred technical and professional experience Bachelor's degree in a relevant field 5+ years of experience in processing payroll for India, Japan, and China. Minimum 3+ years of hands-on experience with SAP Employee Central Payroll (ECP) is mandatory. In-depth knowledge of payroll laws, regulations, and compliance requirements in India, Japan, and China. Strong understanding of payroll processes, procedures, and best practices. Proficiency in SAP ECP configuration and use. Excellent analytical, problem-solving, and reconciliation skills. Strong attention to detail and a high degree of accuracy. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Ability to handle confidential information with discretion. ABOUT BUSINESS UNIT

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities Employees in this specialty should have knowledge in SAP HR Management System. This will be key as they execute the different key Human Resource Delivery processing activities. This knowledge coupled with their understanding of client-specific policy is essential for Human Resources Delivery specialties. Should an issue be identified, employees will need to reach out to upstream and downstream processes to resolve the issue. A good understanding of the end-to-end HRMS System and Process will allow them to navigate through these dependencies seamlessly. There may be occasions when employees will be required to perform system testing. Your primary responsibilities include Inputs and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services Working on complex transactions requiring review & eligibility checking Runs reports & performs reconciliations between various reports Interface with customers to resolve questions and issues regarding compensation administration/processes Provides data for any internal business controls team as required Ensure compliance to the client s existing standards Provides services that relies on the processed employee data to meet the demand of the Service Level Agreement (SLA) Provides solutions to issues brought up by the contact centre according to policy guidelines set Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate or Post-Graduate (MBA HR is preferred) having overall of 2 to 4 years of experience with a minimum of 1 year in Core HR & Issue Resolution for any International IT / ITES Company Excellent communication skills in English both oral & written Has strong knowledge of Core HR (excluding recruitment) related processes & should have worked on SAP HRMS Strong knowledge of MS Excel Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business Ability to trouble-shoot and implement changes in his/her processes; ability to identify major areas of concern regarding compliance to travel policy as well as recommend measures to address identified exceptions; ability to analyse and present travel spending data in a way that will provide optimum benefits to the business Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements Excellent Customer Service skills - ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to details Teamwork - the ability to work well within the team is key to this role Preferred technical and professional experience Should have excellent communication skills (oral & written) in English Should have strong MS Excel & SAP HRMS knowledge Should be from Core HR background Should be open to working in rotational shifts ABOUT BUSINESS UNIT

About Us TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo’s proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO. For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’. Roles and Responsibilities Work You’ll Do Assist in designing and evolving existing learning programs based on feedback and consumption metrics. Brainstorm and implement creative approaches to make learning engaging and enjoyable. Support internal delivery teams with tailored training initiatives to improve delivery excellence. Manage logistics and scheduling training programs independently or with minimal guidance. Coordinate stakeholder communication for program execution. Develop and maintain internal communication campaigns to drive awareness and participation. Support in designing program assessment tools and drive post-program evaluations. Track training effectiveness, learner feedback, and maintain learning records in defined formats. Follow checklists and internal protocols for smooth operational execution of programs. Collaborate closely with fellow L&D team members to ensure program success. What You'll Need Bachelor's degree in any relevant field. 0–3 years of experience in L&D or a similar role. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Proficiency in MS Excel, PowerPoint, outlook, PowerAutomate and general office applications. Creativity and enthusiasm to build excitement around learning campaigns. Experience with Learning Management Systems (LMS) is a plus. Exposure to analytics or consulting environments is an added advantage.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Order to cash Billing-Management Trainee. In this role, you will be responsible for Deal type confirmation and Deal approval. Analyzing and recording of revenue entries for each PID. You will work with Business, Project Management team and FP&A team. You will be expected to be focused on Managed services business-related activities of revenue recognition & billing. Responsibilities Evaluate deals set-up in workflow system from finance compliance perspective for revenue accrual & billing ensuring Revenue Recognition Policy being adhered. Revenue accrual process based on different types of deals according to Revenue Recognition Policy. Billing Process based on different types of deals. Month close activities from Revenue & Billing Perspective. Proper accounting of billing and accrual related transactions. Proper understanding and control on accrued Vs billed variances (UBR-Unbilled Revenue Reconciliation). Actively interact with key stakeholders (Operations/PMO/ FP&A/Central controllership) in driving OTC activities to the closure. Provide solutions to the issues related to set-up of Deals ensuring of revenue recognition policy adherence. Handle Various Audits (SOX, Internal & Statutory) for Revenue & Billing Process. Qualifications we seek in you! Minimum Qualifications / Skills • Bachelor or Graduate degree • Relevant years of experience in Order to Cash • Strong analytical and problem-solving skills • Excellent customer service and communication skills • Must be self-reliant, resourceful, and proactive in approaching tasks. • Strong analytical skills and ability to work with complex data. • Excellent attention to detail and problem-solving abilities Preferred Qualifications/ Skills • Exposure to (SAP / Oracle / Salesforce / TPM) o Experience in Trade or Non-Trade deductions for Trade Management, OR o Order Entry or Fulfilment experience for Order Management, OR o Contract review & Entry experience for Contract Management, OR • Knowledge of all Order-to-cash processes in the CPG or retail industry. • Proficient in Microsoft Office - Excel, PowerPoint, and Word Strong communication skills • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines. • Strong interpersonal skills, with the ability to work in a team environment. • Ability to multi-task and prioritize items with specific time constraints. • Client-focused mindset with proven ability to respond quickly to internal and external client requests. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee, Record to Report We're looking for an accounting graduate with prior accounting experience. You should have expertise in Accounting Knowledge in Fixed Assets, Intercompany and Month end closing and reporting. Responsibilities In this role, you will be responsible for all the activities related to month end closing activities. • Reporting & consolidations. • Produce quarterly, annual and audited statutory financial statements • Review & Posting of Month End Journal Entries • Review & Performing Month End Close activities • Prepare & Review of Balance sheet Accounts Reconciliations • Handle quarterly intercompany process • Resolution of Balancing Items • Experienced Accounting Knowledge (With Closing & reporting experience) Qualifications we seek in you Minimum qualifications • B.Com Graduate • Excellent Reconciliation, Accounting & Reporting experience Preferred qualifications • CA Inter degree & significant experience in General Ledger • Good interpersonal skills • SME knowledge of accounting concepts Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Developer – Broker Technical Support Specialist Your role will require youto utilize your experience in and knowledge of insurance/reinsurance andunderwriting processes to process transactions for the Underwriting SupportTeams and communicate with the Onsite Team. Responsibilities Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. Calculating adjustments and premiums on policies and other insurance documents. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Monitor and attend to requests via client service platform that require action in a timely manner. Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek inyou! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification andExperience Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail; analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Client focused with proven relationship building skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Skills: Talent Acquisition Strategies, IT Recruitment, Technical Recruitment, Technical recruiter, End To End Recruitments, Head Hunting, Screening Resumes, Interview Scheduling, Job TitleSenior Executive Human Resources Experience3-6 Years LocationMohali, Phase 8B Company75WAY Technologies Pvt Ltd Responsibilities End-to-End RecruitmentManage the entire recruitment cycle from sourcing to onboarding for AI, QA, BA, PM, Technical Lead and Developers positions Utilize various platforms (LinkedIn, Naukri) to identify and attract top IT talent Conduct initial screenings, evaluate candidates skills, and coordinate technical interviews with hiring managers Negotiate salary packages, finalize offers, and ensure smooth onboarding Enhance the companys presence in the job market by promoting job opportunities effectively Required Skills & Qualifications 3-6 years of experience in IT recruitment, specifically hiring for Developers, QA, BA, PM, and Technical Lead roles Strong knowledge of IT job roles, industry trends, and recruitment best practices Proficiency in Linkedin recruitment strategies Excellent communication, negotiation, and interpersonal skills

We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3-5 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify and pursue new business leads to achieve sales targets. Collaborate with internal teams to provide excellent customer service and support. Analyze market trends and competitor activity to stay ahead in the industry. Build and implement effective sales strategies to drive growth. Manage and grow a portfolio of existing clients while acquiring new ones. Job Strong knowledge of the BFSI industry, particularly in Merchant OD. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team to achieve goals. Strong analytical and problem-solving skills with attention to detail. Experience in building and maintaining strong client relationships. Familiarity with sales principles and practices to drive business growth.

We are looking for a skilled Operations Analyst to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with expertise in delivering high-quality results and driving operational excellence. Roles and Responsibility Analyze complex data sets to identify trends and areas for improvement. Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to achieve business objectives. Design and deliver training programs to enhance employee skills and knowledge. Monitor and report on key performance indicators to senior management. Identify and mitigate risks associated with operational activities. Job Requirements Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office and other software applications. Strong attention to detail and organizational skills. Ability to adapt to changing priorities and circumstances.

We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 9 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify new business prospects and expand existing customer relationships. Collaborate with internal teams to provide excellent customer service and support. Analyze market trends and competitor activity to stay ahead in the industry. Meet or exceed monthly sales targets and performance goals. Provide product knowledge and training to customers on bank products and services. Job Requirements Minimum 9 years of experience in the BFSI industry, preferably in Merchant OD. Strong understanding of the banking and financial sector. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Proficiency in MS Office and other relevant software applications.

LTFinance is looking for ML OFFICER to join our dynamic team and embark on a rewarding career journey. €¢ Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. €¢ Assist clients in understanding loan options and provide guidance throughout the application process. €¢ Analyze financial statements, credit reports, and other documentation to make informed lending decisions. €¢ Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. €¢ Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. €¢ Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. €¢ Maintain accurate and up-to-date records of all loan applications and related documentation. €¢ Ensure compliance with all applicable lending regulations and policies. €¢ Continuously monitor loan portfolios and identify opportunities for risk management and improvement. €¢ Proficiency in Microsoft Office and loan management software. €¢ Strong communication and interpersonal skills.