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4.0 - 8.0 years

12 - 19 Lacs

Bengaluru

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ServiceNow Developers with any Modules like (ITSM ,FSM, CSM, HRSD) - Qualifications : - Experience : 8-12 yrs Notice Period : Immediate - 30 Days Only Location : PAN india

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5.0 - 10.0 years

0 Lacs

Hyderabad, Chennai, Bengaluru

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Greetings from TCS Recruitment Team! Skill: ServiceNow (ITSM, HRSD, ITOM) Years of experience: 5 to14 Years Walk-In-Drive Location: Hyderabad Walk-in-Location Details: Kohinoor Park Plot No 1, Hitech City Road, Rd Number 1, HITEC City, Hyderabad, Telangana 500084 Drive Time: 9 am to 1:00 PM JD Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively

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4.0 - 8.0 years

7 - 11 Lacs

Gurugram

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Onsite Engineer-Helpdesk shall be responsible forhandling user logged complaints/incidents, respond to user and to resolve theissues. The Resourcesshould be Certified for M365 Advanced. The Resources should have priorexperience of managing M365 deployment for a minimum of 5 years. The biddershould deploy bidders on-roll full-time/regular manpower and provide the CV ofsuch resource should be certified by Bidders HR along with the bid What you'll do: Standard incidentsupport for M365 including E5 Security, Email, Copilot, Active Directory (LocalAzure), SSO, EMS, MS Teams, etc. Understanding ofM365 features and services including E5 Security, Email, Copilot, etc. Managing Day today operations and support. Assess and advisechanges on REC Limited's M365 infrastructure. Help REC tofollow the M365 best practices. Understanding andHands-on over the Microsoft Enterprise Mobility and E5-Security Service Co-Pilot Understanding ofWindows 11 Enterprise support. Hands-on overWindows Defender services. End user support. End User deviceOS Patching using patching tool (WSUS / MECM / Intune). Remote support toother site end users. Travel withinother sites of REC locations for providing support if problem is not resolvedthrough remote services. Bidder shall beresponsible for timely and successful patching of all identified end userdevices running Windows 11 Enterprise OS as per REC IT policy What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored CertificationProgram Learning/Development Courses,Cross Skill, Mentorship and Leadership Programs Quarterly Performance FeedbackSessions Savings, Investments andRetirement Benefits Flexible Work Hours, Work fromHome, Remote Working, Hybrid Working

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2.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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1.Governance and Policy Development oDevelop and implement governance frameworks, policies, and procedures to ensure alignment with industry standards and organizational objectives. oRegularly review and update GRC policies based on regulatory changes, client requirements, and industry best practices. oCreate and maintain documentation for governance, risk, and compliance initiatives, ensuring accessibility and adherence across the organization. 2.Client Due Diligence and Risk Assessment oManage and respond to client due diligence and security assessments, providing accurate, timely information about the organization's risk management, security posture, and compliance practices. oCoordinate with relevant teams to compile necessary documentation and evidence to address client inquiries regarding data protection, privacy practices, and information security controls. oConduct risk assessments based on client requirements, identifying and addressing potential gaps to ensure continued alignment with client security expectations. 3.Vendor Risk Assessment and Management oConduct thorough vendor risk assessments to evaluate the security posture and compliance of third-party vendors. oCollaborate with the procurement and legal teams to review vendor agreements, ensuring they meet the organizations GRC and security standards. oMonitor and maintain the vendor risk register, tracking vendor compliance, and conducting periodic reassessments for critical vendors. 4.Risk Assessment and Mitigation oLead and conduct internal risk assessments, identifying and analysing potential risks to the organizations assets and operations. oDevelop and implement risk treatment plans in collaboration with stakeholders, tracking and reporting on risk mitigation efforts. oMaintain the organizational risk register and work with cross-functional teams to ensure continuous monitoring and timely response to emerging risks. 5.Compliance Management and Regulatory Oversight oEnsure compliance with relevant standards and regulations, such as ISO 27001 (ISMS), ISO 27701 (PIMS), ISO 27017, ISO 27018, ISO 42001 (AI oManagement Framework), CCPA, NIST, GDPR, PCI-DSS, CIS Benchmarks. oSupport internal and external compliance audits, control testing, and regulatory assessments, and coordinate with departments to gather required documentation. oStay updated on regulatory requirements and communicate changes in compliance obligations to relevant stakeholders. 6.Control Implementation and Monitoring oDesign, implement, and assess controls to ensure they align with GRC policies and regulatory requirements. oConduct regular control testing and monitor control effectiveness, identifying and remediating any deficiencies. oCollaborate with teams to improve and strengthen internal controls across the organization. 7.Incident Response and Analysis oSupport the incident response process by providing guidance during incidents and conducting post-incident reviews to ensure alignment with GRC frameworks. oRegularly review and update incident response plans and playbooks, incorporating lessons learned from security incidents to enhance future response efforts. 8.Training, Awareness, and Stakeholder Engagement oDevelop and deliver training sessions on GRC-related topics, increasing organizational awareness of risk, compliance, and security responsibilities. oCollaborate with Legal, IT, HR, and other departments to ensure integrated and effective GRC practices. oCommunicate risk assessment results, policy updates, and compliance requirements to stakeholders and senior management. 9.Documentation, Reporting, and Metrics oMaintain comprehensive documentation for all GRC activities, including client and vendor assessments, internal audits, risk assessments, and compliance reviews. oCreate and present reports, metrics, and dashboards to communicate GRC status, control effectiveness, and compliance progress to senior management. oDocument and track risk assessment outcomes, client inquiries, and remediation actions to ensure transparent and effective risk management practices.

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0.0 - 5.0 years

0 - 3 Lacs

Pune

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SUMMARY Opening for International Customer Support role in Pune, salary upto 5.75 lpa Only excellent English communication candidates can apply for this role (Both fresher and experience) Job Description: An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Requirements Regular Graduate or Masters degree holder. Strong problem-solving and analytical skills. Ability to work in a 24*7 shift environment. Excellent English communication skills. Prior experience in BPO for non-technical graduates is preferred. Location: Pune - Work from Office Qualification: Any Graduate Shifts: 24*7 Work Experience: Any Graduate fresher or experience in BPO or customer service role can apply. Note: Undergraduates are not eligible for this position. Benefits Opportunity to apply IJP for promotion PF/Medical insurance benefits Cab facility both ways.

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5.0 - 10.0 years

5 - 15 Lacs

Chennai, Bengaluru, Delhi / NCR

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ServiceNow Developer with any combination of modules is fine. HRSD • Experience with the ServiceNow HR Service Delivery (HRSD) application • Knowledge of HR functions, processes, and best practices • Knowledge of Case Management, Knowledge Management best practices and design • Experience designing and/or implementing an HR Shared Services center • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM • Must have hands on standard CSM process implementation • ServiceNow in depth Process knowledge (CSM Process, integrations etc.) • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM • Working experience with FSM application on Work Order management, scheduling and dispatch • Configuring Field Agent activities ( Mobile & Desktop) • Configuring Field Service Business Process, Assignment, and Add-ons • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording • Integrations with Applications and Data Sources. Process Integrations • Good Knowledge on Field Service Industry good practice

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2.0 - 7.0 years

7 - 11 Lacs

Bengaluru

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Happiest Minds Technologies Pvt.Ltd is looking for Partner - Onboarding to join our dynamic team and embark on a rewarding career journey Oversee the onboarding of new partners. Develop and implement onboarding strategies and processes. Monitor and analyze onboarding performance metrics. Collaborate with partners and internal teams to ensure successful onboarding. Maintain documentation and records of onboarding activities.

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5.0 - 9.0 years

9 - 14 Lacs

Bengaluru

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Implementation Deployment: - Leadthe implementation and deployment of Carbon Black App Control across various OTenvironments. - Customize and optimizethe deployment to meet organizational security requirements. - Policy Creation Management: - Develop, implement, and manage applicationcontrol policies to ensure compliance with security standards. - Create and maintain whitelists andblacklists to manage application permissions effectively. Carbon Black. Implementation Deployment: - Lead the implementation and deployment of Carbon Black App Control across various OT environments. - Customize and optimize the deployment to meet organizational security requirements. - Policy Creation Management: - Develop, implement, and manage application control policies to ensure compliance with security standards. - Create and maintain whitelists and blacklists to manage application permissions effectively.

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5.0 - 10.0 years

6 - 11 Lacs

Bengaluru

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We are looking for a 5+ Yrs into Full-Stack Web Developer to join our team The successful candidate will be responsible for developing, maintaining, and optimizing web applications and websites Roles Responsibilities Experience in the Frappe, ERPNext-based web applications Develop web applications using HTML, CSS, JavaScript, PHP, and other technologiesProven experience as a full-stack developer or in a similar role Strong understanding of front-end technologies (eg, HTML, CSS, JavaScript) and back-end technologies (eg, Nodejs, Python, Ruby, or PHP) Excellent problem-solving skills and ability to design efficient, scalable solutions Experience with workflows, access controls, page layout, custom objects, custom record types, reports, and dashboards design development Develop and integrate APIs for web applicationsLanguages Tools: JavaScript, Python, HTML, CSS, Bootstrap, Jquery, etc Troubleshoot and debug web applications

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8.0 - 14.0 years

10 - 14 Lacs

Bengaluru

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Solution Architect with minimum 6 years of OutSystems experience Experience in working with database and designing data models Proficiency with OutSystems Service Studio Strong knowledge of Service Center and Lifetime Working in an Agile Software development environment Knowledge of HTML, CSS and JavaScript Should be proficient with web services(REST and SOAP) Build BPT flows in OutSystems Application Must have completed at least 2 end to end OutSystems projects Develop high-quality OutSystems applications, perform code reviews, and resolve technical issues Work with stakeholders to refine requirements and present technical solutions clearly. Manage client relationships effectively Mentor junior developers on development skills and standards .NET experience is added advantage

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10.0 - 14.0 years

14 - 19 Lacs

Bengaluru

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Program Manager for managing Accounts Will be owning the account delivery and customer relationship KRA includes - Program Management, Relationship Management, Account PnL, Understanding of technologies (MS, Java, Data AI, Gen AI, Testing - Automation Manual and People Management

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3.0 - 6.0 years

3 - 7 Lacs

Hyderabad, Ahmedabad

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Qx India Technology Services is looking for TL - Team Leader to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

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2.0 - 7.0 years

5 - 9 Lacs

Hyderabad

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You have an entrepreneurial spirit. You enjoy working as a part of well-knit teams. You value the team over the individual. You welcome diversity at work and within the greater community. You aren't afraid to take risks. You appreciate a growth path with your leadership team that journeys how you can grow inside and outside of the organization. You thrive upon continuing education programs that your company sponsors to strengthen your skills and for you to become a thought leader ahead of the industry curve. You are excited about creating change because your skills can help the greater good of every customer, industry and community. We are hiring a talented PSFT NA Payroll Looking for PeopleSoft HCM North America Payroll Functional Specialist focuses specifically on managing payroll processes within the PeopleSoft Human Capital Management system for North American operations. 1. Payroll Processing: Manage the complete payroll cycle for North American employees, including processing regular, bonus, and commission payments. Ensure compliance with local, state, and federal regulations specific to North America. 2. System Configuration: Configure and maintain the PeopleSoft HCM payroll module, including setting up pay groups, earnings, deductions, tax elections, and banking details tailored to North American payroll requirements. 3. Compliance and Reporting: Ensure payroll processes comply with North American labor laws and tax regulations. Tax Updates, Prepare and file necessary reports and statutory payments, such as W-2s and 1099s, and handle inquiries from tax authorities. 4. Data Management: Maintain accurate payroll records for North American employees, ensuring data integrity and security. Manage inputs from other modules and external systems to ensure seamless payroll operations. 5. Troubleshooting and Support: Identify, rectify, and report payroll errors, such as underpayments or overpayments, specific to North American payroll. Provide support to end-users by resolving payroll-related queries and issues. 6. Testing and Validation: Conduct testing of payroll processes, including system upgrades and new implementations, to ensure payroll calculations are accurate and compliant with North American standards. 7. Collaboration: Work closely with HR, finance, and IT teams to ensure seamless integration and operation of the payroll system. Communicate effectively with stakeholders to gather requirements and provide updates on payroll processes. 8. Continuous Improvement: Identify areas for process improvement and implement solutions to enhance payroll efficiency and accuracy. Stay updated with the latest PeopleSoft HCM functionalities and payroll best practices relevant to North America.

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1.0 - 4.0 years

2 - 5 Lacs

Mumbai, New Delhi

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The incumbent is responsible for interactions with potential customers over calls for the most part of their for pitching the companys product/offerings. The incumbent must be able to plan the number of fresh/follow-up calls to be made in order to meet targets. The job requires good selling and persuading skills and a thorough understanding of the Spark's offerings. The incumbent is also expected to keep abreast with the latest developments in the financial markets through news and events Responsibilities Plan the days work with an emphasis on leads to be contacted basis the importance of the sales funnel and size Identify fitment of sales products matching the clients investing goals Interact with potential customers with an emphasis on high-quality lead conversions. Proactively follow up on leads and report the progress with mitigation plans on how to achieve the results as well. Work closely with assigned RMs to achieve sales objectives. Prospecting the clients out of those who have shown interest in our products through our website and social media ads Requirements Qualification: MBA / Graduate Excellent communication skills verbal and written Excellent telephonic skills Close

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4.0 - 7.0 years

6 - 10 Lacs

Noida

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The Assistant Manager HR will support the full spectrum of HR activities for the airport operations, including manpower planning, recruitment, compliance, employee life cycle management, and HR process implementation. This role will act as a key liaison between operations and the corporate HR team, ensuring that the workforce is efficient, compliant, and motivated to meet service excellence standards. Key Responsibilities Recruitment Workforce Planning Partner with operations to forecast manpower requirements across shifts. Drive hiring for ground staff, parking attendants, supervisors, and support teams. Work with recruitment agencies, job portals, and internal networks to meet targets. Lead onboarding, ID generation, and background verification in coordination with airport authorities. HR Operations Employee Lifecycle Management Manage all joinings, exits, transfers, and promotions. Maintain employee records, contracts, and documentation per audit standards. Support monthly payroll by verifying attendance, leave, and overtime data. Track and manage probation, confirmation, and contract renewals. Industrial Relations Grievance Handling Proactively manage blue-collar and contractual staff issues with empathy and firmness. Liaise with security, operations, and external agencies in case of disputes or disciplinary matters. Maintain cordial relations with employee groups and ensure grievance redressal within timelines. Statutory Compliance Audits Ensure 100% compliance with ESI, PF, Gratuity, Labour Laws, Minimum Wages, etc. Handle inspections, maintain registers, and coordinate with legal consultants. Keep the airport site audit-ready at all times. Employee Engagement Welfare Design and implement initiatives for employee morale, recognition, and motivation. Conduct monthly open houses, reward programs, and well-being drives. Facilitate feedback mechanisms and reduce attrition through proactive outreach. Training Development Conduct induction, safety, customer service, and behavioral training for all new and existing employees. Partner with training vendors and in-house teams to build skill-based modules. Maintain training calendars and assess ROI. HR Reporting MIS Prepare HR dashboards, headcount reports, attrition data, and hiring status reports. Submit weekly and monthly reports to management and clients. Use HRMS tools for efficient tracking and communication. Key Competencies Skills Strong command over labor laws, employment regulations, and HR best practices Hands-on experience managing a large blue-collar workforce Excellent communication, negotiation, and interpersonal skills Strong Excel, reporting, and documentation skills Ability to work under pressure in a fast-paced 24x7 environment Ethical, discreet, and committed to high standards of professionalism Work Conditions On-site role at Noida International Airport 6-day working week; flexible to handle emergencies or shift issues Will involve regular coordination with government and airport officials

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2.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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The HR Executive will play a crucial role in establishing our people operations. This person will manage recruitment, compliance, finance, and administrative functions while creating a positive, productive workplace aligned with our core values. As a foundational member of our team, you will shape the culture, processes, and systems necessary for a thriving workforce. Key Responsibilities End-to-end HR responsibilities for the teams, including talent acquisition, retention, people operations, compensation & benefits, payroll, compliance and people strategy. Collaborate with founders to understand workforce needs and build a strong employer brand, ensuring timely hiring aligned with company goals. Ensure compliance with employment laws by developing and enforcing policies that promote a safe, inclusive workplace. Own administrative responsibilities. Support the leadership team with ad-hoc administrative tasks and special projects as needed. Must Haves Strong interpersonal and communication skills, with a high level of empathy. Business-first thinking. Entrepreneurial mind-set along with an ability to hustle and solve problems on-ground. Ability to think outside the box and be comfortable dealing with unstructured problem statements. Strong analytical skills and attention to detail. Understanding of data & dashboards; adept at Excel and Google Sheets. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. A Masters degree or HR certification (e.g., SHRM, HRCI) is a plus. 2+ years of HR experience , preferably in a startup or fast-paced environment, with demonstrated success in recruitment, compliance, finance, and administrative functions. What is Awaiting You at GreenStitch Unyielding Perseverance, Passion, and Commitment Ready to channel your drive into something transformativeAt GreenStitch, youll bring perseverance and passion to the climate-tech frontier. As a team member, youll tackle challenges that redefine what's possible. Relentless Pursuit of Excellence Imagine a place where excellence fuels innovation. At GreenStitch, we set new standards, taking pride in creating real value. Your ownership and precision will be key to our growth and impact. Resilience and Agility Thrive in an environment where change drives creativity. At GreenStitch, resilience and adaptability are essential as we navigate evolving challenges. Turn obstacles into opportunities, fueling your growth and ours.

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2.0 - 3.0 years

2 - 6 Lacs

Ahmedabad

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We are seeking a detail-oriented and experiencedReconciliation Specialist to join our team. The ideal candidate will haveexcellent communication skills and a strong background in master vendorreconciliations and self-bill reconciliations. This role involves liaising withboth internal and external stakeholders to resolve queries and ensure accuratepayment reconciliations. Key Responsibilities: The HR Generalist will oversee a broad spectrumof HR functions, from onboarding to exits, and serve as a key liaison betweenHuman Resources and Team Members. Manage essential HR activities, includingcompliance and regulations, hiring activities, and administrative tasks. Must excel in multi-tasking, working independently, coordinatingdirectives from various sources, and meeting deadlines within a dynamicenvironment Collaborate with Talent Acquisition to ensure HR tasks related to hiringand posting positions are entered timely and accurately. Assist when needed with the coordination/completion of background checks,new hire paperwork, I-9 verification, and other onboarding requirements. Coordinating unemployment benefits andclaims, processing employment verification requests, and entering andmaintaining data in the HR Information System (HRIS). Conducting internal audits and compliancechecks Processing system transfers, promotions,separations, and other HR forms Coding and verifying invoices Completing filing and scanning of HRdocuments Maintainingrecords management filing systems Ensuringcompliance with federal and state employment laws and regulations Must Have E xcellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Good communication skills (verbal written). Excellent MS Excel skills. Excellent analytical skills. Qualifications Bachelor's degree in a relevant field. What We Offer Joining QX Global Group means becoming part of a creativeteam where you can personally grow and contribute to our collective goals. Weoffer competitive salaries, comprehensive benefits, and a supportiveenvironment that values work-life balance.

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2.0 - 3.0 years

3 - 7 Lacs

Ahmedabad

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We are seeking a detail-oriented and experiencedReconciliation Specialist to join our team. The ideal candidate will haveexcellent communication skills and a strong background in master vendorreconciliations and self-bill reconciliations. This role involves liaising withboth internal and external stakeholders to resolve queries and ensure accuratepayment reconciliations. Key Responsibilities: The HR Generalist will oversee a broad spectrumof HR functions, from onboarding to exits, and serve as a key liaison betweenHuman Resources and Team Members. Manage essential HR activities, includingcompliance and regulations, hiring activities, and administrative tasks. Must excel in multi-tasking, working independently, coordinatingdirectives from various sources, and meeting deadlines within a dynamicenvironment Collaborate with Talent Acquisition to ensure HR tasks related to hiringand posting positions are entered timely and accurately. Assist when needed with the coordination/completion of background checks,new hire paperwork, I-9 verification, and other onboarding requirements. Coordinating unemployment benefits andclaims, processing employment verification requests, and entering andmaintaining data in the HR Information System (HRIS). Conducting internal audits and compliancechecks Processing system transfers, promotions,separations, and other HR forms Coding and verifying invoices Completing filing and scanning of HRdocuments Maintainingrecords management filing systems Ensuringcompliance with federal and state employment laws and regulations Must Have Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Good communication skills (verbal written). Excellent MS Excel skills. Excellent analytical skills. Qualifications Bachelor's degree in a relevant field. What We Offer Joining QX Global Group means becoming part of a creativeteam where you can personally grow and contribute to our collective goals. Weoffer competitive salaries, comprehensive benefits, and a supportiveenvironment that values work-life balance.

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2.0 - 4.0 years

3 - 7 Lacs

Noida, Ahmedabad

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Payroll Processing: Calculate and distribute employee salaries,wages, bonuses, and deductions accurately and on time. Tax Filing and Compliance: Handle federal, state, and local payroll taxfilings and ensure compliance with all regulations. Direct Deposit : Set up and manage direct deposit foremployees, ensuring timely and secure payments. Time and Attendance Tracking: Integrate time-tracking systems to streamlinepayroll calculations based on hours worked. Payroll Reporting : Generate detailed payroll reports forclients, including summaries of earnings, deductions, and taxes. New Hire Reporting: Report new hires to the appropriate stateagencies as required by law. Year-End Tax Forms: Prepare and distribute W-2 and 1099 forms toemployees and contractors. Multi-State Payroll: Manage payroll for employees working inmultiple states, ensuring compliance with varying state laws. Payroll Audits and Reconcile: Conduct regular audits to ensure payrollaccuracy and compliance. Garnishment Processing : Handle wage garnishments and ensurecompliance with court orders. Benefits Administration: Manage employee benefits such as healthinsurance, retirement plans, and other perks. Job Requirements: Strong Technical, Interpersonal and Communication skills. US Payroll Knowledge. Advance knowledge Payroll Software Comfortable with US shifts.

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5.0 - 10.0 years

5 - 10 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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We are seeking a detail-oriented and highly skilled individual to drive the continuous improvement of our HR portal's usability, responsiveness, content effectiveness, and service delivery performance. This role is crucial for ensuring an engaging and efficient digital employee experience. As a key interface between HR, IT, and end-users, you will blend technical knowledge, user experience insight, analytics, and business acumen to evolve the portal as a primary channel for global HR services. Key Responsibilities Portal Performance & Optimization Monitor and manage the end-to-end performance of the MyHR portal on the ServiceNow platform. Analyze portal usage data and performance metrics (e.g., load time, page hits, click-through rates) and drive improvements. Implement optimization strategies for faster loading times, improved accessibility, and intuitive navigation. User Experience Management Partner with HR, UX/UI teams, and ServiceNow developers to enhance portal usability and design. Gather and incorporate user feedback to ensure a continuously improving employee self-service experience. Maintain a consistent and branded digital HR experience across multiple employee journeys. Content & Knowledge Management Work closely with content owners to ensure knowledge articles, FAQs, and portal content are relevant, accurate, and up-to-date. Support effective taxonomy, tagging, and search optimization. Analytics & Reporting Develop and deliver dashboards and performance reports (e.g., portal traffic, CSAT, deflection rates, completion rates). Translate analytics into actionable insights to improve portal engagement and service outcomes. Stakeholder Collaboration Act as a liaison between HR functional teams, IT, ServiceNow developers, and vendor partners. Contribute to roadmap planning, release cycles, and change management related to the MyHR portal. Incident & Change Management Manage incident resolution for portal-related issues, including performance degradation or functional errors. Support change management processes and regression testing for new releases or enhancements. Innovation & Benchmarking Stay current on ServiceNow platform capabilities, portal best practices, and digital HR trends. Benchmark portal performance against industry standards and identify opportunities for innovation. Qualifications & Skills Required Bachelor's degree in Computer Science, HR Technology, Information Systems, or a related field. 5+ years of experience in HR portals, digital platforms, or enterprise self-service tools, with a strong focus on ServiceNow. In-depth knowledge of ServiceNow Employee Center / HR Service Delivery (HRSD). Proven experience in portal performance analysis and optimization. Strong skills in web analytics tools (e.g., Google Analytics, ServiceNow Performance Analytics). Understanding of UX principles, accessibility standards, and digital content best practices. Excellent collaboration, communication, and stakeholder management skills. Preferred ServiceNow certifications (e.g., Certified System Administrator, HRSD). Experience with Agile development environments and ITIL frameworks. Familiarity with design systems, responsive design, and mobile-first principles.

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4.0 - 6.0 years

4 - 6 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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Amgen is seeking a Senior Associate of Human Resources Workforce Administration to join our HR Technology group at Amgen's Capability Center in Hyderabad, India. The successful candidate will bring experience in various aspects of human resources administration, providing essential customer service support to staff members and managers as a key member of our service delivery team. You will also be responsible for monitoring worker data in our Human Resources (HR) system, Workday, and collaborating with other groups on processes and analyzing HR system functionality. Roles & Responsibilities Respond to inquiries and issues related to Amgen's HR system, Workday, that have been escalated from HR Associates. Deliver excellent customer service, as measured by Service Level Agreements (SLAs). Assign and balance HR system security roles. Provide analysis and documentation to support the quarterly SOX process for Workday Security role assignments and removals. Analyze HR system functionality, identify gaps, perform system testing, and support the configuration of the HR system to meet business goals. Manage and maintain the content in the team's knowledgebase program and suggest improvements for ongoing development. Generate and create Workday reports and perform audits on transactional work and other processes. Perform transactional work in Workday using mass upload tools and correcting data discrepancies. Foster relationships and service levels through enthusiastic communication and timely, effective responses. Contribute to knowledge sharing within the team, providing on-floor support and training call center representatives on HR system processes while offering feedback on process and technology improvements. Lead other projects/activities, as needed, and participate in cross-functional process improvements. Basic Qualifications and Experience Strong working knowledge of Workday. 4+ years of experience in human resources and a corporate service center. Strong working knowledge of Workday, including generating Workday reports, EIBs, and Mass Operations Management. Strong quantitative, analytical (technical and business), problem-solving skills, and attention to detail. Functional Skills Must-Have Skills 4+ years of strong working knowledge of Workday, including using tools such as EIBs, Mass Operation Management, and data audits. Experience in creating and using Workday reports. 3+ years of experience in human resources and a corporate service center supporting Workday. Soft Skills Excellent analytical and troubleshooting skills. Strong quantitative, analytical (technical and business), problem-solving skills, and attention to detail. Strong verbal, written communication, and presentation skills. Ability to work effectively with global, virtual teams. Strong technical acumen, logic, judgment, and decision-making. Strong initiative and desire to learn and grow. Ability to manage multiple priorities successfully. Exemplary adherence to ethics, data privacy, and compliance policies.

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3.0 - 7.0 years

3 - 5 Lacs

Noida

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee-Record to Report Responsibilities In this role, you will be responsible for General Ledger close activities like Processing journals, account reconciliations, trial balance review, reporting of unreconciled open items. • Preparation and review responsibilities of Month end Accounting, Balance sheet account reconciliations and reporting of open Items • Ensure timely delivery of work and providing regular update to all stakeholders including clients. • Preparation and updating of process documentation to keep it up to date all the time. • Doing research, investigations and analysis, hence trying to analyze things in detail with an underlying logic • Manage responses to queries from clients and auditors. • Monthly review of the P&L and balance sheet and commentary for the key callouts • Involvement in migration of any additional finance responsibilities which includes developing and maintaining process maps and supporting documentation for all finance functions managed by the team • Managing ad-hoc reporting & queries • Ensuring integrity and completeness of financial records, and ensuring compliance with finance control standards Qualifications we seek in you! Minimum qualifications • Graduate in Commerce/ CA/ MBA Finance • Good level of English language. • Accounting knowledge – intermediate level; • Specific knowledge for the product delivered • Communication skills • PC Skills Preferred qualifications • Personal culture and client management expertise. • High motivation and ability to learn. • Ability to work under time pressure. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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3.0 - 7.0 years

3 - 5 Lacs

Noida

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Ready to shape the future of work? At Genpact, we don't just adapt to change wedrive it. AI and digital innovation are redefining industries and were leadingthe charge. Genpact’s AI Gigafactory, our industry-first accelerator, is anexample of how were scaling advanced technology solutions to help globalenterprises work smarter, grow faster, and transform at scale. From large-scalemodels to agentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation , ourteams implement data, technology, and AI to create tomorrow, today. We are inviting applications for the role of Management Trainee, Record to Report We're looking for an accounting graduate with prior accounting experience. You should have expertise in Accounting Knowledge in Fixed Assets, Intercompany and Month end closing and reporting. Responsibilities In this role, you will be responsible for all the activities related to month end closing activities. • Reporting & consolidations. • Produce quarterly, annual and audited statutory financial statements • Review & Posting of Month End Journal Entries • Review & Performing Month End Close activities • Prepare & Review of Balance sheet Accounts Reconciliations • Handle quarterly intercompany process • Resolution of Balancing Items • Experienced Accounting Knowledge (With Closing & reporting experience) Qualifications we seek in you Minimum qualifications • B.Com Graduate • Excellent Reconciliation, Accounting & Reporting experience Preferred qualifications • CA Inter degree & significant experience in General Ledger • Good interpersonal skills • SME knowledge of accounting concepts Whyjoin Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Comejoin the tech shapers and growth makers at Genpact and take your career in theonly direction that matters: Up. Let’sbuild tomorrow together. Genpactis an Equal Opportunity Employer and considers applicants for all positionswithout regard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

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5.0 - 10.0 years

10 - 17 Lacs

Kolkata, Hyderabad, Pune

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Greetings from ZCLUS INDIA LIMITED. We are looking for long term role with our CMMI Level V Client for all "ServiceNow" Roles Send your CV to "madan@zclus.com" Need only ServiceNow DEVELOPERS!! No Support / Admin Requirement for this Project Required Candidate profile 1 - 2 Implementations / Integration Exp in Any Module. ITSM / CMDB / HRSD / ITOM Intergration / CSDM / Service Mapping Developer / Lead 1st Round Virtual 2nd Round F2F in Nearest Client Office.

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10.0 - 16.0 years

35 - 85 Lacs

Bengaluru

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Job Summary The Senior HR Business Partner based in Bangalore, will primarily support NetApp’s "Go-To-Market" business unit for India. This individual will be a key member of the HR team in India and will collaborate with the HR community to define and execute the HR strategies in support of the business objectives. The successful candidate will have robust subject matter expertise, is business savvy, and a compelling influencer, consultant, coach and trusted advisor. Experience in delivering Organisational Change is also highly desired. Responsibilities Serve as a strategic business partner to the VP of Sales, India and leaders across this team focused on a broad-based and transformational talent agenda designed to recruit, develop and retain the very best innovative talent in the business. Provide proactive and strategic guidance and support for organizational planning that align the HR agenda in support of key business strategies and initiatives in the local India client groups. In collaboration with business and HR leadership, drive and facilitate change management processes to achieve business outcomes through a high-performance culture. Partner with NetApp shared services, Total Rewards, Organizational Effectiveness and Talent Acquisition to deliver a unified HR service, and a superior employee experience. Monitor the environment, labour markets, legal and regulatory changes in relation to employment practices, and business trends to identify and recommend changes to HR specific policies and practices. Job Requirements 12+ years of Human Resources expereince in a multinational organisation with atleast 4+ years experience supporting the sales / GTM Org. Technology industry experience supporting Sales or related Business units is preferred. Experience in the implementation of business transformation, strategic HR initiatives and processes. Ability to understand “big picture” business results and effectively apply a pragmatic and flexible approach to HR interventions to contribute to NetApp’s continued success. Proven relationship building skills at all levels of the business and sturdy experience in advising and coaching leaders. Experience in proactively contributing to a growing business and a positive reputation for working effectively across levels of an organization. Proven ability to operate strategically and have a hands-on approach, driving a high performing team culture. Possess strong influencing and interpersonal skills and have a track record for being a trusted business advisor Ability to build trust, respect and confidence of leadership and employees projecting as a fair, firm leader Demonstrated ability to build team capability and HR competency. Education Minimum of 12 + years of experience Any graduation A masters in Human resources or related field would be preferred.

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Exploring hrsd Jobs in India

The job market for hrsd (Human Resource Service Delivery) roles in India is thriving with numerous opportunities for job seekers in this field. Companies across various industries are actively looking to hire talented professionals to manage and enhance their HR service delivery functions.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for hrsd professionals in India varies based on experience levels: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum

Career Path

A typical career path in hrsd may include roles such as HR Analyst, HR Business Partner, HR Manager, and HR Director as one progresses through their career.

Related Skills

Alongside hrsd expertise, professionals in this field are often expected to possess skills such as: - HRIS (Human Resource Information Systems) - Employee Relations - Recruitment and Talent Acquisition - Performance Management - Compliance and Labor Laws

Interview Questions

  • What experience do you have in HR service delivery? (basic)
  • How do you stay updated with the latest HR trends and regulations? (basic)
  • Can you explain a situation where you had to handle a challenging HR issue? (medium)
  • How do you ensure HR service delivery aligns with organizational goals? (medium)
  • What HRIS platforms have you worked with? (medium)
  • Describe your approach to handling employee relations. (medium)
  • How do you ensure compliance with labor laws in your HR practices? (advanced)
  • Can you give an example of a successful HR project you have led? (advanced)
  • How do you measure the effectiveness of HR service delivery? (advanced)
  • How do you handle conflicts within the HR team? (medium)
  • Describe a time when you had to implement a new HR policy. (medium)
  • How do you prioritize HR tasks when faced with multiple deadlines? (basic)
  • What strategies do you use to improve employee engagement? (medium)
  • How do you handle sensitive employee information with confidentiality? (basic)
  • Can you explain the role of HR in organizational change management? (medium)
  • How do you ensure diversity and inclusion in HR practices? (medium)
  • What metrics do you use to track HR service delivery performance? (advanced)
  • How do you handle performance management for underperforming employees? (medium)
  • Describe a time when you had to resolve a conflict between employees. (medium)
  • How do you ensure HR processes are efficient and effective? (medium)
  • Can you give an example of a successful HR initiative you implemented? (advanced)
  • How do you handle communication during organizational restructuring? (medium)
  • Describe your experience with managing HR budgets. (medium)
  • How do you stay motivated and updated in the field of HR service delivery? (basic)

Closing Remark

As you explore hrsd job opportunities in India, remember to showcase your skills, experience, and passion for HR service delivery during interviews. By preparing thoroughly and demonstrating your expertise confidently, you can land your dream job in this dynamic field. Good luck!

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