Work Experience Must have 8-10 years of experience in following corporate functions in a major IT/ITES organization. IT & SaaS ops: IT Ops, Success Factor Implementation, Netsuite Functional Consultant, ERP Enterprise Lead Finance: FP&A, GL Accounting DEx Partne r ::3-6 years of Hands-on experience in process authoring, process implementation and audits. Hands on experience in implementing best-in-class frameworks / models like ISO 9000, CMMI DEV, ITIL V3 or ITIL 4. DEx Black Belt- Associate Manager/Manager : 8-10 years of Experience in working on high impact Six Sigma projects. Ability to define & write SOPs & process documents as part of QMS. t o Behavioural Competencies Customer focus Problem solving Learning on the fly Drive for result Education Bachelor Equivalent - Other PG Diploma in Management Technical Competencies Communication Capability Building / Thought Leadership EXCEL Accounting SAP Scale of Resources Managed Cultural Sensitivity

Position Summary This role will require the person to understand the business/functional challenges and driving HR activities like employee engagement and relations, performance management, training development, retention, compensation etc. The role holder will lead/facilitate the implementation of corporate HR initiatives/programs into the business to insure greater alignment with organization's HR policies and processes. Job Responsibilities Managing end to end HR deliverables for HR operations and Employee relations across entire employee life cycle. Providing information and interpretation to employees regarding the Human resources policies, procedures, practices and decisions. Liaison between management and employees by meeting employees on a regular basis, to resolve and manage questions, concerns, issues and escalations. Resolve attitudinal, behavioral or disciplinary, ethical issues with respect to employees. Counsel employees on performance/behaviour issues when required. Make recommendations on initiatives and policies that are required for building a progressive and vibrant work culture. Participate with teams to develop and implement guidelines and policies that support our business, culture, and organizational philosophy. Work towards improving employee engagement for the teams. Assisting in the implementation of the Strategic HR plan, projects, and initiatives to add value to both, the business and its employees - Conduct exit interviews and perform analysis of the same to identify issues/patterns and work towards resolving them. Document skip/focus group discussions, employee feedback and provide periodic analysis with recommendations of the same to business. Proactively Analyze issues/trends (such as attrition, disengagement, etc.), recommend strategies and take up end to end ownership to implement the desired change/outcome. Education MBA in HR Work Experience 7-10 years of relevant experience Behavioural Competencies Customer focus Problem solving Learning on the fly Drive for result Technical Competencies Employee Engagement Exit Process RR

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve routine or standard problems. Receives moderate guidance and direction from others. Functional Knowledge Requires expanded conceptual understanding of theories, practices, and procedures. Business Expertise Uses an understanding of key business drivers to accomplish work. Impact Impacts own team through the quality of the services or information provided. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Provides informal guidance to new team members. Problem Solving Uses existing procedures and technical experience to solve problems. Interpersonal Skills Exchanges complex information and ideas effectively. Responsibility Statements Sources, recruits, screens, interviews, and recommends candidates for all job levels. May utilize employment agencies. Places employment ads in digital and print media. Ensures the maintenance of accurate and concise records. Reports concerning all phases of the recruitment process, including EEO statistics. Performs other duties as assigned. Complies with all policies and standards.

Key Responsibilities Process ImprovementIdentifying and implementing process improvements, including automation and data analysis, Six Sigma Black belt certified Process TransformationLeading end-to-end transformation projects across Order-to-Cash, Procure-to-Pay, and Record-to-Report processes. Technology Evaluation and ImplementationEvaluating and implementing new technologies and systems to streamline payables and receivables functions. Cross-Functional CollaborationWorking with various teams, including IT, business stakeholders, and process owners. Project ManagementDeveloping project plans, timelines, and resource allocation strategies for multiple projects simultaneously. Data Analysis and ReportingAnalysing data to identify trends, measure performance, and generate reports. Collaborate with senior leadership to define key performance indicators (KPIs) and metrics to measure the success of transformation initiatives. Provide guidance and support to project teams throughout the transformation lifecycle, ensuring timely delivery of milestones and objectives. Communicate progress, challenges, and outcomes of transformation efforts to stakeholders at all levels of the organization. Proactively identify risks and issues related to transformation projects and develop mitigation plans accordingly. Foster a culture of continuous improvement and change readiness within the organization.

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work best together to support the achievement of company goals. Impact Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Uses existing procedures to solve standard problems without supervisory approval. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Manages client employee data for recruitment records of potential employees, online tests, and travel expenses. Coordinates logistics for recruiting events with vendors and prepares event reports. Administers pre-employment screening checks in collaboration with other departments and vendors. Ensures proper paperwork for new candidates, including medical and fit reports. Ensures new hires have required information and instruction in preparation for their first day of work. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Has advanced, specialized expertise within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Acts as a technical expert in some areas. Business Expertise Understanding of how teams integrate and work best together to support the achievement of company goals. Impact Impacts own team through the quality of the services or information provided. Suggests improvements to work procedures and practices to improve efficiency. Leadership Serves as a team lead. May allocate work to team members. Provides subject matter guidance to junior team members. Problem Solving Provides solutions to atypical problems with little or no precedent. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Guides and directs on HR programs and procedures. Ensures the accuracy and integrity of HR data by conducting routine audit tests. Prepares documentation for the HR knowledge database. Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions. Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work best together to support the achievement of company goals. Impact Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Uses existing procedures to solve standard problems without supervisory approval. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Manages client employee data for recruitment records of potential employees, online tests, and travel expenses. Coordinates logistics for recruiting events with vendors and prepares event reports. Administers pre-employment screening checks in collaboration with other departments and vendors. Ensures proper paperwork for new candidates, including medical and fit reports. Ensures new hires have required information and instruction in preparation for their first day of work. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Requires broad technical expertise and company/industry knowledge. Accountable for functional, operational, and/or program management. Achieves goals through the work of others. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Sets team priorities to ensure timely completion. Coordinates work activities with other supervisors. Makes decisions based on policies, procedures, and business plans. Receives guidance from manager. May not perform the work supervised. Functional Knowledge Understands and applies concepts in the field of expertise. Has basic knowledge of other disciplines. Business Expertise Understands how to improve efficiency across related teams. Impact Impacts the quality and effectiveness of the team and its contribution to the subfunction. Leadership Sets priorities for and mentors employees to meet daily deadlines. Problem Solving Resolves day-to-day technical and operational problems. Interpersonal Skills Uses tact to exchange information and handle sensitive issues. Responsibility Statements Bears ownership and accountability for single or multiple review deliverables. Reviews expenditure expense, payment, and outstanding reports for proper authorization and precision. Provides day-to-day leadership to team members. Collaborates with internal management for department initiatives and discussions for process improvement. Participates in communications with the client and other departments. Liaises with other teams and departments for team administration. Supports Senior Manager in day-to-day administrative activities. Performs other duties as assigned Complies with all policies and standards

Job Track Description Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Requires limited prior training or licenses and training certifications. Has basic operational or analytical skills to perform tasks. Works within clearly defined standard operating procedures and adheres to quality guidelines. Work is completed with close supervision and under clearly defined procedures. Functional Knowledge Requires a basic understanding of theories, practices, and procedures. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Responsible for the accuracy of own work. Receives close supervision and duties are clearly defined. Methods and tasks are described in detail. Leadership Has no supervisory responsibilities. Problem Solving Uses existing procedures to solve standard problems. Has limited opportunity to exercise discretion. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Maintains employee records through data entry. Performs calculations for outstanding payments due on termination or leave of absence. Coordinates termination details to ensure assets are returned/access is revoked on the employee\u2019s last day. Compiles data for review and reporting. May perform routine analysis for internal review. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided or working with teams. College or university degree required or equivalent work experience that provides exposure to fundamental theories and concepts. General Profile Performs routine assignments. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance, and direction from others. Functional Knowledge Requires a conceptual understanding of theories, practices, and procedures. Business Expertise Applies general knowledge of business developed through education or experience. Impact Has a limited impact on own work team. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Responsible for developing technical contributions. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Sources, recruits, screens, interviews, and recommends candidates for all job levels. May utilize employment agencies. Places employment ads in digital and print media. Ensures the maintenance of accurate and concise records. Reports concerns at any phase of the recruitment process, including EEO statistics. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Job Role :OIC Developer This role will require the following skills: Experience in building and maintaining integrations between various internal applications with external applications. Technical understanding of application architecture and integration layers with other ERP systems like Oracle, SAP, JDE. Deep skills and experience in design, implementation, and deployment of Oracle Recruitment Cloud (ORC) application integrations using OIC in batch and real time. Deep skills and experience in design, implementation, and deployment of Payroll Applications integrations using OIC. Customer interfacing skills to solicitate the requirements of the integrations Experience in SDLC methodologies like Agile Excellent communication skills, both written and verbal SOAP and RESTful Web Services Implementation experience O Auth Implementation for RESTful Web Services Deep Knowledge in Technical areas like ATP DB, OIC Adapters, JSON, XSLT XML, SQL, PL/SQL, JavaScript Conducting data analysis, testing, error fixing and reporting Education, Qualifications and Experience : Complete hands-on experience in OIC very complex and complex integrations 7+ years of experience with at least 4 end to end Integrations Development and implementations and at least one OIC production support. Job Location Hyderabad

Job Track Description Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work best together to support the achievement of company goals. Impact Impacts a team, by example, through the quality service and information provided. Follows standardized procedures and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Uses existing procedures to solve standard problems without supervisory approval. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Manages client employee data for recruitment records of potential employees, online tests, and travel expenses. Coordinates logistics for recruiting events with vendors and prepares event reports. Administers pre-employment screening checks in collaboration with other departments and vendors. Ensures proper paperwork for new candidates, including medical and fit reports. Ensures new hires have required information and instruction in preparation for their first day of work. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided Uses discretion to change work procedures and practices. Leadership May provide guidance and support to junior team members. Problem Solving Provides solutions to atypical problems based on existing precedents or procedures. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations) Prepares year-end benefit statements and benefit record updates. Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates. Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums. Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees. Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts) Prepares offers, terms, and conditions letters. Performs other duties as assigned. Complies with all policies and standards.

Supervises and coaches a team of training coordination and logistics support personnel in their day-to-day activities. Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities. Reviews, revises and maintains ownership of all training coordination (TC) and logistics checklists to ensure classroom delivery quality. Key point of contact for client and training participant escalations, issues and concerns and resolves them. Participates in employee performance reviews and improvement efforts. Monitors appropriate staffing. Participates in candidate interviews and oversees new hire training.

Responsibilities: Provide support to plan, organize, and deliver moderate to complex projects prioritized in alignment with the client\u2019s expectations and business needs.Projects may include multiple disciplines and/or significant business process re-engineering efforts. Plan, coordinate and directs schedules. Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints. At times directs the activities of project support staff and sub-contractors and is responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful completion of the project. Assigns and monitors work of subject matter expert personnel, providing support and interpretation of instructions/objectives. Manages and coordinates projects priorities that requires critical thinking and complex problem solving. Leads and communicates project scope, goals and responsibilities to project team; establish clear stakeholder expectations, and requirements of varying degrees of complexity. Develops and maintains reporting procedures and monitors performance in project control activities; prepares and distributes reports related to project activities, general project management, and financial issues. : 5 - 8 years of overall experience Proficient in data analysis and reporting using MS Excel/Power BI (mandatory) Proficient in creating project status and other presentation using MS PowerPoint (mandatory) Experience in communicating with end client (highly desirable) PMP Certified (highly desirable) Proficient in Business Analysis (would be a plus)

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided or working with teams. College or university degree required or equivalent work experience that provides exposure to fundamental theories and concepts. General Profile Performs routine assignments. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance, and direction from others. Functional Knowledge Requires a conceptual understanding of theories, practices, and procedures. Business Expertise Applies general knowledge of business developed through education or experience. Impact Has a limited impact on own work team. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Responsible for developing technical contributions. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Sources, recruits, screens, interviews, and recommends candidates for all job levels. May utilize employment agencies. Places employment ads in digital and print media. Ensures the maintenance of accurate and concise records. Reports concerns at any phase of the recruitment process, including EEO statistics. Performs other duties as assigned. Complies with all policies and standards.

Job Summary: Managing the day-to-day operations of the HR department, including onboarding, employee relations, performance management, and offboarding. This role requires a deep understanding of HR practices and the ability to implement them effectively across the organization. Key Responsibilities: Onboarding: Coordinate the onboarding process for new hires, including the preparation of offer letters, contracts, and new hire orientation. Ensure all necessary documentation is completed and filed in accordance with company policies and legal requirements. Conduct HR orientation sessions to introduce new employees to company culture, policies, and benefits. Employee Relations: Act as the first point of contact for employee inquiries and concerns, providing guidance and support on HR-related issues. Assist in resolving employee conflicts and conducting investigations as needed. Support management in implementing disciplinary actions and terminations when necessary. Compliance: Ensure compliance with labor laws and company policies. Maintain employee records and ensure that all data is up-to-date and accurate. Prepare and submit necessary reports to government agencies as required. Offboarding: Manage the offboarding process, including exit interviews, final settlements, and ensuring the return of company property. Analyze exit interview data to identify trends and recommend improvements to reduce turnover. HR Policy and Procedures: Develop and update HR policies and procedures in line with legal requirements and best practices. Communicate and enforce HR policies across the organization. Qualifications: Any bachelor\u2019s degree, Preferably degree in Human Resources, Business Administration, or related field. 3-5 years of experience in HR, with a focus on employee relations, onboarding, and offboarding. Strong knowledge of labor laws and HR best practices. Excellent communication and interpersonal skills. Proficient in HR software and Microsoft Office Suite.

Job Track Description Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided Uses discretion to change work procedures and practices. Leadership May provide guidance and support to junior team members. Problem Solving Provides solutions to atypical problems based on existing precedents or procedures. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations) Prepares year-end benefit statements and benefit record updates. Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates. Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums. Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees. Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts) Prepares offers, terms, and conditions letters. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Requires broad technical expertise and company/industry knowledge. Accountable for functional, operational, and/or program management. Achieves goals through the work of others. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Sets team priorities to ensure timely completion. Coordinates work activities with other supervisors. Makes decisions based on policies, procedures, and business plans. Receives guidance from manager. May not perform the work supervised. Functional Knowledge Understands and applies concepts in the field of expertise. Has basic knowledge of other disciplines. Business Expertise Understands how to improve efficiency across related teams. Impact Impacts the quality and effectiveness of the team and its contribution to the subfunction. Leadership Sets priorities for and mentors employees to meet daily deadlines. Problem Solving Resolves day-to-day technical and operational problems. Interpersonal Skills Uses tact to exchange information and handle sensitive issues. Responsibility Statements Bears ownership and accountability for single or multiple review deliverables. Reviews expenditure expense, payment, and outstanding reports for proper authorization and precision. Provides day-to-day leadership to team members. Collaborates with internal management for department initiatives and discussions for process improvement. Participates in communications with the client and other departments. Liaises with other teams and departments for team administration. Supports Senior Manager in day-to-day administrative activities. Performs other duties as assigned Complies with all policies and standards

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for team success. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Comprehensive understanding of a range of processes, procedures, systems and concepts in own field. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided. Leadership Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress). Problem Solving Solves problems and evaluates possible solutions using technical experience and precedents. Interpersonal Skills Uses tact to exchange ideas and information concisely and rationally. Responsibility Statements Supports financial management. Supervises resources. Contributes to business growth and efficiencies. Responsible for performance management and conducting performance reviews. Manages escalated issues and complex tasks. Acts as Subject Matter Expert (SME). Ensures TAT is met for all volumes assigned to respective shifts through proper planning. Ensures Quality is met for all volumes processed during shifts. Ensures appropriate staffing; interviews candidates. Collaborates with Managers on key performance measures identified by the client. Facilitates work allocation. Tracks and monitors daily and monthly reporting. Participates in progress improvement without impact to quality of work. Communicates with teams and Managers to provide work status. Participates in meetings with internal teams and external clients. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for team success. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Comprehensive understanding of a range of processes, procedures, systems and concepts in own field. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided. Leadership Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress). Problem Solving Solves problems and evaluates possible solutions using technical experience and precedents. Interpersonal Skills Uses tact to exchange ideas and information concisely and rationally. Responsibility Statements Supports financial management. Supervises resources. Contributes to business growth and efficiencies. Responsible for performance management and conducting performance reviews. Manages escalated issues and complex tasks. Acts as Subject Matter Expert (SME). Ensures TAT is met for all volumes assigned to respective shifts through proper planning. Ensures Quality is met for all volumes processed during shifts. Ensures appropriate staffing; interviews candidates. Collaborates with Managers on key performance measures identified by the client. Facilitates work allocation. Tracks and monitors daily and monthly reporting. Participates in progress improvement without impact to quality of work. Communicates with teams and Managers to provide work status. Participates in meetings with internal teams and external clients. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Has advanced and specialized expertise within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Acts as a technical expert in some areas. Business Expertise Understanding of how best teams integrate and work together to achieve company goals. Impact Impacts a team, by example, through the quality service and information provided Suggests work procedure and practice enhancements to improve efficiency. Leadership Serves as a team lead. May allocate work to team members. Provides subject matter guidance to junior team members. Problem Solving Provides solutions to atypical problems with little or no precedent. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Answers telephone, e-mail, or chat queries related to HR following client policies and procedures. Resolves telephone and chat inquiries quickly. Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes, and policies. Investigates any issues raised by the client's employees related to incorrect payments/incorrect records. Provides information to employees and HR on matters pertaining to personnel forms and records. Initiates appropriate actions as required by HR or employee. Advises on benefit plan options. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Requires broad technical expertise and company/industry knowledge. Accountable for program management functions. Assists other associates in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Accountable for team performance and results. Manages professional employees and/or supervisors. Adapts plans and priorities based on resource and operational challenges. Acts based on policies, procedures. Receives guidance from managers. Provides technical guidance to employees, colleagues, and customers. Functional Knowledge Understands and applies concepts in the field of expertise. Has growing knowledge of other disciplines. Business Expertise Translates strategy and priorities into work product. Impact Positively impacts the level of service. Influences the team\u2019s ability to meet quality, volume, and timeline targets. Guides based on policies, resource requirements, budgets, and business plans. Leadership Builds team engagement to meet service and operational challenges. Provides recommendations for OT, operational expenses, and rollup data. Problem Solving Resolves technical, operational, and organizational problems. Supports problem solving across an organizational matrix. Interpersonal Skills Guides and influences internal and external customers, or agencies. Responsibility Statements Serves as point of contact and a mentor for resolving complicated issues related to accounting. Provides day-to-day leadership to team members. Organizes training and refresher sessions for the team. Prepares a training and developmental plan for all team members. Supports recruiting, staffing, training, and onboarding processes. Assists with performance management processes. Completes performance evaluations for assigned staff. Identifies and mitigates risks/issues that are potential bottlenecks to the process. Performs other duties as assigned. Complies with all policies, procedures, and standards.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Qualcomm is building on its core strengths in wireless and compute technologies, and is in the middle of the biggest technology revolution in the Automotive space. While Qualcomm has pioneered connected car technologies for over a decade, it is now playing a critical role in the evolution of Automotive Infotainment, Telematics, ADAS/Autonomous Driving & its supporting technologies. We are investing in several bleeding edge technologies such 5G, Cellular V2X, Computer Vision, AI/Deep Learning etc., and are working closely with global Automakers/Tier-1s, standards bodies, consortiums and operators on pushing the boundaries. Qualcomm Automotive Infotainment Team is looking for senior technical lead who can make difference on many technology forefronts in Automotive space, join our growing multisite engineering organization Responsibilities will include but not limited toLeading multiple teams architects, technical leads, compute hardware and software engineers in optimization efforts and driving ASPICE Compliance. Defining strategic roadmap and delivering to the vision of best-in-class service capabilities of Qualcomms Automotive Engineering teams. Driving robust processes for requirements specifications, prioritization and solution development that supports a larger Automotive Global team. This includes active management of stakeholder alignment of capabilities, product roadmap and delivery plans. Defining and implementing Automotive use cases, driving system validation methodologies and robust release management processes Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc. 12 to 14+ years of experience in the embedded domain to design, develop and support software solutions on multi-core ARM/CPUs, Strong C/C++ programming skills. Embedded Platforms experience including low-level firmware, kernel and user-space components. Design and development of software for heterogeneous compute platforms consisting of ARMs, GPUs, DSPs, and specialized hardware accelerators in an embedded SoC systems with J-TAG or ICE debuggers Experience in real-time SW development for embedded products.

Job Area: Miscellaneous Group, Miscellaneous Group > Data Analyst Qualcomm Overview: Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in. General Summary: About the Team Qualcomm's People Analytics team plays a crucial role in transforming data into strategic workforce insights that drive HR and business decisions. As part of this lean but high-impact team, you will have the opportunity to analyze workforce trends, ensure data accuracy, and collaborate with key stakeholders to enhance our data ecosystem. This role is ideal for a generalist who thrives in a fast-paced, evolving environment"”someone who can independently conduct data analyses, communicate insights effectively, and work cross-functionally to enhance our People Analytics infrastructure. Why Join Us End-to-End Impact Work on the full analytics cycle"”from data extraction to insight generation"”driving meaningful HR and business decisions. Collaboration at Scale Partner with HR leaders, IT, and other analysts to ensure seamless data integration and analytics excellence. Data-Driven Culture Be a key player in refining our data lake, ensuring data integrity, and influencing data governance efforts. Professional Growth Gain exposure to multiple areas of people analytics, including analytics, storytelling, and stakeholder engagement. Key Responsibilities People Analytics & Insights Analyze HR and workforce data to identify trends, generate insights, and provide recommendations to business and HR leaders. Develop thoughtful insights to support ongoing HR and business decision-making. Present findings in a clear and compelling way to stakeholders at various levels, including senior leadership. Data Quality & Governance Ensure accuracy, consistency, and completeness of data when pulling from the data lake and other sources. Identify and troubleshoot data inconsistencies, collaborating with IT and other teams to resolve issues. Document and maintain data definitions, sources, and reporting standards to drive consistency across analytics initiatives. Collaboration & Stakeholder Management Work closely with other analysts on the team to align methodologies, share best practices, and enhance analytical capabilities. Act as a bridge between People Analytics, HR, and IT teams to define and communicate data requirements. Partner with IT and data engineering teams to improve data infrastructure and expand available datasets. Qualifications Required4-7 years experience in a People Analytics focused role Analytical & Technical Skills Strong ability to analyze, interpret, and visualize HR and workforce data to drive insights. Experience working with large datasets and ensuring data integrity. Proficiency in Excel and at least one data visualization tool (e.g., Tableau, Power BI). Communication & Stakeholder Management Ability to communicate data insights effectively to both technical and non-technical audiences. Strong documentation skills to define and communicate data requirements clearly. Experience collaborating with cross-functional teams, including HR, IT, and business stakeholders. Preferred: Technical Proficiency Experience with SQL, Python, or R for data manipulation and analysis. Familiarity with HR systems (e.g., Workday) and cloud-based data platforms. People Analytics Expertise Prior experience in HR analytics, workforce planning, or related fields. Understanding of key HR metrics and workforce trends (e.g., turnover, engagement, diversity analytics). Additional Information This is an office-based position (4 days a week onsite) with possible locations that may include India and Mexico