4441 Hrsd Jobs - Page 13

As a Process Associate – Procure to Pay (P2P), you will be responsible for transaction processing in Accounts Payable and management of Vendor Accounts. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate all accounting activities associated with Procure to Pay Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Payable Ability to match invoices, identify errors, resolve exceptions, prioritize invoices, and reduce aging Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork

As a Process Analyst – Core HR, you will be supporting employee and business needs in delivering outstanding HR services for employees. Your primary responsibilities include: Update and process employee data in the HR System for accurate and timely HR services. Engage with customers to address queries and concerns related to compensation administration and processes. Provides data for the internal business controls team as required. Ensure compliance with the client’s existing standards. Understand and adhere to HR policies, and regulations, and respond to employee queries. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 1-2 years of experience in core HR at an International IT/ITES Company. Ability to communicate and resolve difficult customer service issues. Proficient in Core HR processes (excluding Recruitment). Ability to troubleshoot and implement changes in the processes. Collaborates effectively with internal customers and external suppliers, demonstrating positive influence in problem-solving and work process enhancements. Preferred technical and professional experience Proficient in MS Office applications. Excellent communication skills in English both oral and written. Self-directed and ambitious achiever. Meeting targets effectively. Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.

Understanding of Source to contract and procure to pay fundamental Negotiation experience Analyse problems and situations Use order management systems and tools including SAP Ariba, SAP Fieldglass, CAAPS, Bond, and CSA/SP&I Apply strong pricing evaluation skills Build balanced supplier and client relationships Demonstrate basic negotiations, communication, and contract management skills Desire to learn and take on challenges Ability to reimagine ways of working and promote new ideas to reduce workload while mitigating risk Prepare, send, and track routine agreements for supplier signing, including specific agreements like confidentiality, data privacy, and regional documents. Collaborate with the contract operations and sourcing teams to redline and finalize agreement terms. Load signed agreements into procurement systems and monitor agreement closure and expiration timelines. Provide support and guidance on procurement system processes and supplier onboarding. Maintain alignment between routine agreement management and supplier onboarding processes. Good English communication skills both written and spoken Manage workload and be able to meet deadlines Prioritize workload and manage workload peaks and valleys efficiently Required education Master's Degree Preferred education Bachelor's Degree Required technical and professional expertise Minimum 2-3 years in procurement, with a strong understanding of Source-to-Contract and Procure-to-Pay processes. Excellent English communication skills, both written and spoken, with a client-facing approach. Proven ability to build balanced supplier and client relationships. Skilled in problem-solving, data organization, and reporting. Basic knowledge in negotiations, contract management, and communication. Eager to learn, adaptable to new challenges, and innovative in reimagining workflows to improve efficiency and risk management. Preferred technical and professional experience Other language support needed would be a bonusSpanish, Portuguese, Italian, German, Dutch, Japanese, Korean, and Chinese Nice to haveFamiliarity with other procurement applications including Bond, CAAPS, SAP Ariba procure to pay Willing to work in any Shift based on the work requirement.

Actively involved in understanding the client’s process, process designing and closely work with the Delivery team for smooth transitioning and execution. Should be able to reproduce the client’ s process in the form of DTP creation using the MS Visio / Cobee tool. Collaborate with client in understanding the process in detail, validate the SOW and develop the RACI matric for smooth process transitioning. Should be able to train and certify agents on their process knowledge in collaboration with the client. Should be able to handle client’s escalation and developed knowledge bank for future reference. Act as subject matter experts and quickly learn the client’s LMS for performing process validation and SRT before process go live. Coordinate closely with the client on process reviewing, editing and agreed on the final DTP before go live. Analyse learning data and metrics, providing insights for client to take decision. Liaise with stakeholders to gather requirements and timely communicate on project updates. Should be able to drive process efficiencies and identify transformation related opportunities during transition phase. Having regular cadence with the client on monthly and quarterly basis to review process performance. Ensure process meets SLAs as agreed with the client. Should have strong client centric mindset. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 1. Post Graduate / MBA in HR from a reputed universities with a minimum of 15 years of working experience in a Learning domain. 2. Experience in learning administration / operation, preferably at a Managerial level in big, reputed company. 3. Demonstrated expertise in learning management systems (LMS) and handling reporting. 4. Strong project management skills, process transition and the ability to manage multiple tasks simultaneously. 5. Excellent interpersonal and communication skills, with a collaborative approach. 6. Ability to work independently and manage deadlines effectively Preferred technical and professional experience 1. Should have worked and have good understanding on the Learning Management System backend process. 2. Experience on LMS like Success factor, Cornerstone and Workday would have an added advantage

Develop and maintain project management methodologies, standards, and tools, including templates, guidelines, and process documentation Provide project management training, coaching, and support to project managers and teams Collaborate with project managers and other stakeholders to define project objectives, scope, and deliverables, and establish project schedules and budgets Own the Projects from conception to conclusion Partner with multifunctional diverse teams across clients and IBM to bring the project to deliver the outcome Monitor project progress and provide timely reports on project status, risks, and issues to stakeholders and management using data visualization tools like Power BI and Tableau Identify and escalate risks and issues to management as necessary Facilitate the resolution of project-related conflicts and issues Conduct project post-mortem reviews and capture lessons learned to continuously improve project management methodologies and standards Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Bachelor's degree in Business, IT, Engineering or related field Strong project management skills, with 3+ years of experience in a project management role Experience in developing and implementing project management methodologies, tools, and standards Strong communication, collaboration and facilitation skills, with the ability to work effectively with cross-functional teams and stakeholders Strong analytical and problem-solving skills, with the ability to quickly identify and mitigate risks and issues Excellent time management and organizational skills, with the ability to manage multiple projects simultaneously Preferred technical and professional experience Negotiation skills and manoeuvrability Experience with data visualization tools like Power BI, Tableau, or similar tools Certification in project management (PMP, PRINCE2, or similar) is preferred.

As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. As HR Transformation Consultant in EA Product Suite: You own the business process design, configuration development and implementation of the solutions to meet your clients' needs You lead business process and configuration workstream and their day-to-day activities You analyze business requirements for configuration, plan and lead delivery of workshops and facilitate client events. You propose solutions, addressing client business issues and objectives. You apply strong business skills and methodologies to interpret data, business processes and deliver solutions to clients. You deliver the highest quality and value to our customers & seek opportunities for additional business Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise ability to absorb professional knowledge quickly and develop skills related to technical, functional, software and soft skills. You should demonstrate good interpersonal, and collaboration skills. In addition, good communication skills for effective interactions with project partners Strong understanding of HR processes and strategies for large organisations You should be willing to skill-up in multiple technologies, work in any IBM location and travel as required Exposure to one or more of the functional areas in HR not limited to HCM, Talent & Performance Management, Compensation & Benefits, Learning, Recruiting Preferred technical and professional experience MBA graduates with specialization in HR and academic scores throughout & Fluent interpersonal skill (written and spoken) Prior work experience in meaningful area of HR or Enterprise Applications using HR processes will add more value Proven interpersonal skills while contributing to team effort by accomplishing related results as needed and Up-to-date technical knowledge by attending educational workshops, reviewing publications

THE JOB LOCATION IS HYDERABAD. Responsibilities Must have knowledge end to end for Accounts Payable process. Will be responsible for AP Invoice postings for 3 Way Match ,2 Way Match and Non-PO Invoices for multiple entities every day with 100% Accuracy. Every day to perform GRIRN analysis. Every day to work on pending/hold Invoices with respective counterpart. Must perform Vendor reconciliations. Must be responsible for Month End, Quarter End and Year End Closing. Must have exposure handling GMB (Group/Generic Mailbox). Sending payment status to Vendor, queries from Vendor, processing queries, etc. Should have knowledge on preparing SOPs will be advantage. Must be open to Night Shift. Must be open to handle multiple AP activities for multiple entities. Should be knowledgeable on Vendor Master activities. Knowledge in D365 ERP will be advantage. Should be flexible to adopt new environment and new activities. Responsible for Internal Audit of high value invoices on daily basis. Should be ready for Daily calls and preparing reports. Uphold the companys core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behavior consistent with the companys Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Overall experience is 5-10 Years Minimum Graduation is required

Band Exp OPEN_POS Skill Role Priority Location Remarks GROUP B3 7-10 Years 1 HRSD, Integration Tech Lead 1 Bangalore Work from client location GROUP B3 7-10 Years 1 HRSD, Integration Techno functional 1 Bangalore Work from client location GROUP B3 7-10 Years 1 HRSD, Integration Tech Lead 2 Bangalore Work from client location GROUP B3 7-10 Years 2 CSM, Integration Sr. Dev 1 Pan India GROUP B2 4.5 -6 Years 1 Cust App, Integration Sr. Dev 2 Pan India GROUP B3 7-10 Years 1 Cust App, Portal, Integration Tech Lead 1 Hyd, Pune 5 days WFO

JD Skills Required HRSD& Integration CSM& Integration

Job Summary: Auriga IT is seeking a proactive and motivated HR Intern to join our team in Jaipur. As an HR Intern, you will play a crucial role in supporting our recruitment process and contributing to the overall success of our HR initiatives. This position offers an excellent opportunity for individuals interested in gaining practical experience in HR within the IT industry. Responsibilities: Conduct outbound calls to potential candidates and assist in scheduling interviews. Assist in screening resumes and shortlisting candidates based on job requirements. Participate in team meetings and contribute ideas for improving recruitment processes. Maintain accurate and up-to-date records of candidate information in the recruitment database. Provide administrative support during the recruitment process, such as preparing interview materials and sending out communications. Assist in organizing recruitment events, job fairs, and other talent acquisition activities. Develop a basic understanding of the IT industry to effectively communicate with candidates and hiring managers. Qualifications: Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work effectively in a fast-paced, dynamic environment. Strong organizational skills and attention to detail. Prior exposure to the IT industry or related coursework is preferred. Negotiation skills are a plus. Must be located in Jaipur and available to work onsite full-time.

The role: Should have handled the employee life cycle management (Hire to Retire) Demonstrate good proficiency in HR processes and standard operating procedures Managing & Coordinating queries on Case management tool Liaising with employees, Managers, and other HR colleagues Working closely with the HR Community and COE s Proactively contributing to improvements within the department Provide first-level support to employees on HR-related queries, such as benefits. Administer HR processes, such as onboarding, employee data management, and benefits enrolment. Ensure accurate and timely completion of HR-related tasks, such as preparing and maintaining personnel files, processing employee changes. Excellent written and verbal communication skills Ability to work under pressure and meet tight deadlines What youll bring: Graduate/ MBA with a minimum of 4 years of relevant experience. Experience, preferably in a HR Shared Services function. Preference will be given to candidates with experience and knowledge on Workday and Service Now Applications Excellent IT skills, particularly MS Word, Power point, Excel.

Skill required: Procure to Pay - Accounts Payable Processing Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. What are we looking for Ensure team adhere to client SLAs (Service Level Agreements) and timelines.Lead discussions with client on Invoice Processing, T & E Processing, Vendor Master data, Payments & Vendor Reconciliations.Ensure team reconciles vendor statements on agreed timelines, Assist team with GIRIR clearing and Debit balance clearing.Should independently review Account Reconciliation, Accrual entries before team finally submit them to clientAble to work with both team and client to improve First Pass Yield (FPY) & PO ComplianceExperience in handling Critical Situation (how to recover from backlog)Ability to handle demanding clients with subject matter expertiseAbility to carry out Root Cause Analysis (RCA) and recommend Corrective Action Plan (CAP).Willingness to perform duties in varying shifts.Accountability and ownership Ensure all audit queries are responded within the agreed timelinesEnsure team adhere to all SOX controls and checksGood communications skillsGood understanding of end-to-end P2P processShould have managed team on papersSAP knowledge is mustAmbitious individual who can work under their own direction towards agreed targets/goals.Ability to work under tight timelines and have been part of change management initiatives.Proven interpersonal skills while contributing to team effort by accomplishing related results as neededAble to provide credible input to various transformation initiatives like RPA etc. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Marketing Operations - Operations Management Designation: Service Delivery Ops Associate Manager Qualifications: Graduate - Diploma in Any Discipline Years of Experience: 10 to 14 years Language - Ability: English(International) - Advanced What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAn area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements. What are we looking for In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Roles and Responsibilities: FINANCE Responsible for monitoring and optimizing/improving the companys CCIs, costs and minimizing the impacts of revenue risks such as booked not staffed positions. Responsible for teams time tracking impact in budgets (overruns, re-estimations, change orders, allocations and risks). CLIENT Coordination and delivery of SOWs/LOEs Set up of travel arrangements (client visits and Accenture on-site visits) Manage escalation and incidents processes (E2E) Manage customer satisfaction (define indicators, apply data collection process, analysis and take corrective and preventions actions) Identify business growth opportunities Ensure account continuity based on set metrics / SLAs / KPIs (performance) Define, implement and manage reporting structure Manage team structure and allocations RESOURCES Manage/Lead a set of teams/accounts providing leadership, guidance and organization to the projects under his/her command. Define and evaluate direct reports business objectives (PA Process) Follow up on team members defined career path and professional growth opportunities. Define, implement and follow up on teams training program First point of escalation for resources internal conflicts / incidents PROCESSES Channel Lead must be on a constant effort to make its channel more efficient and productive, this is a required trait for any Channel Lead in the company, as they will have close contact to the teams and the clients satisfaction. Responsible completeness, quality and timeliness of all client deliveries. Implementation, continual improvement, and ensure utilization of teams SOPs. Provide AM team with proper sales support (technical approach and samples/case studies). Support to E2E recruiting and staffing processes (hiring manager). Qualification Graduate - Diploma in Any Discipline

Skill required: Procure to Pay - Account Management Designation: Procure to Pay Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. What are we looking for Good understanding of Vendor Invoice Processing & related controls Good understanding of Vendor Payment processing & related controls Good understanding of T&E processing & related controls Experience of Vendor ReconciliationsExperience of Vendor Master Update Experienced in Helpdesk - Query resolution Good understanding of PTP Month End Close Tasks Experienced in preparation of GRIR Reconciliations Good Written Communication Good VerbalCommunication Skills Good hands on experience in MS Excel Ready to work in night shifts Team management & work allocation skills Analytical skill Logical reasoning and thought process Prior experience of handling client facing callsProcess transition experience Proficient in creating process relevant documents - DTP KT , FMEA, Quality framework, PKT etc Understanding of RPAs Knowledge of current technologies in PTP domain Prior experience in PTP Transformation/improvement initiatives Prior experience in Great Plains, AS400 & Navision Roles and Responsibilities: Process vendor invoices/ credit notes in agreed timeframe Process urgent invoices in agreed timeframeValidate invoices, identify non-compliant invoices and send these back to required stakeholders Understanding importance of business exceptions, rules and guidelines Basic account knowledge, entry impact on supplier ledger Invoice, Credit memo, discount capture Raise query to internal business or supplier while parking the invoice using appropriate reason Able to do Multiple follow ups on hold/park /stuck invoices as via emails or calls with relevant parties for driving resolution as per business guidelines Ability to comprehend information available on invoice for country specific Tax/VAT guidelines Ensure Invoice data is correctly captured in the ERP/workflow system Process PO invoices following 2 way/ 3 way match Process Non PO invoices following required approvals Manage and follow up invoice exceptions Perform quality check of invoices/ credit notes Ensure adequacy of process controls being in place Ensure compliance to policies and procedure Manage periodic audit and keep documentation update Manage and ensure control on GRIR, vendor debit balances, direct debits, Invoice on holds etc. Ensure all SLA and KPls are met Creating/validating payment schedule as per business guidelines Process vendor payment runs as per the defined schedule following parameters given in Desktop procedureProcess urgent payment in agreed timeframe availing all required approvals Ensure quality review of the payment proposals Ensure Pre payment and post payment validations are performed Co-ordinate with Vendor master team to manage the invoices/vendor hold Confirm Payment run is debited from the bank account Ensure next payment runs is performed post bank reconciliation is done by RTR side Co-ordinate with banking team to manage payment exceptions and vendor refunds Generate payment remittance advice and ensure these are sent to the vendors on timely basis Maintaining relevant payment approval audit trail for audit and compliance purposes, Perform Duplicate audit check Do the RCAs for duplicate or erroneous payment Maintaining duplicate audit tracker until duplicate payments are received Keep documentation update, Manage periodic audit, Ensure compliance to policies and procedure Ensure adequacy of process controls being in place Qualification Any Graduation

What do we want you to do? Increase the number of clients for our business Increase the turnover per client of the business Meeting 2 clients per hour Updating about every visit to the superiors Meeting monthly & quarterly turnover targets What are we looking for? Any Graduates or Experience in Sales. Confidence & good communication skills. Preferably having a two-wheeler. What will you get? Medical Insurance for full-time employees Skills : communication skills, sales, client management, ngs, negotiation, communication, diagnostics sales, pharma sales

Location:Hyderabad Work Experinece:10years Work Mode:Hybrid Key Responsibilities: Act as Business Product Owner for ServiceNow HRSD, bridging People Ops and Tech teams. Lead requirements gathering, UAT coordination, and issue resolution. Drive delivery of large-scale HRSD initiatives in Agile environments. Identify process improvements and support change management activities. Required Skills: 10+ years in HR tech workflows, preferably ServiceNow HRSD. Strong stakeholder management and business analysis skills. Experience in Agile projects and global/matrixed environments. ServiceNow CSA certification required; CIS in ITSM or HRSD advantage

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Broad IT experience with relevant years working within a large enterprise on implementation initiatives. Good experience in configuring ServiceNow which involves various modules like ITSM and HRSD. Strong technical knowledge of ServiceNow modules, 3rd party integrations. Good hands-on knowledge and experience of JavaScript, XML and XSL stylesheets, web services. Develop solutions in ServiceNow, prepare estimates, and work on capability presentation, Proof of Concept. Understand functional, technical, and business requirements and then turn those requirements into a successful implementation. ServiceNow HRSD. Strong experience in ServiceNow development with HR Service Delivery. Hands-on experience in IT service management process design. Overarching understanding of the ServiceNow Enterprise product suite. Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions. ServiceNow Integration OR Implementation. You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.,

As a ServiceNow AI Developer/Consultant, you will be responsible for designing and implementing intelligent workflows and AI-powered features on the ServiceNow platform. Your role will involve leveraging your expertise in ServiceNow development along with a solid understanding of AI/ML technologies like predictive intelligence, Virtual Agent, and Natural Language Understanding (NLU). Your key responsibilities will include designing and implementing AI features such as Virtual Agent, Predictive Intelligence, and NLU within the ServiceNow environment. You will also be tasked with configuring and customizing ServiceNow modules such as ITSM, CSM, HRSD, or FSM with AI-driven enhancements and integrating external AI platforms like OpenAI or Azure AI for advanced use cases. Collaboration with stakeholders to identify opportunities for AI automation and efficiency improvements will be a crucial aspect of your role. Setting up and fine-tuning Now Assist and related capabilities within the ServiceNow ecosystem, developing Virtual Agent topics and decision trees, and implementing predictive models using ServiceNow's Predictive Intelligence are among the key tasks that you will handle. Moreover, you will create, manage, and test custom ML solutions within ServiceNow Studio or via APIs, ensuring high-quality documentation, test coverage, and governance of AI models and features. It will be essential for you to stay abreast of the latest trends in ServiceNow and AI, keeping up with new releases and best practices in the field.,

As part of the Infosys consulting team, your primary role will involve delving into customer issues, diagnosing problem areas, designing innovative solutions, and facilitating deployment to ensure client satisfaction. You will play a key role in developing proposals, contributing to solution design, configuring products, conducting pilots, and addressing any queries related to requirements and design. Your responsibilities will also include conducting solution demonstrations, workshops, and preparing effort estimates in alignment with customer budgets and organizational financial guidelines. Additionally, you will lead small projects, participate in unit-level and organizational initiatives, and strive to deliver high-quality, value-adding solutions to customers. If you believe you possess the capabilities to assist clients in navigating their digital transformation journey effectively, this opportunity is tailor-made for you. In terms of technical requirements, proficiency in Technology Infra ToolAdministration, particularly with ITSM ServiceNow, CSM, HRSD, ITAM, and ITOM, is essential. Moreover, you should demonstrate the ability to develop strategies that drive innovation, growth, and profitability for clients, possess knowledge of software configuration management systems, stay abreast of the latest technologies and industry trends, exhibit logical thinking and problem-solving skills, collaborate effectively, understand financial processes and pricing models for projects, identify improvement areas in processes, and propose technology solutions. Additionally, having expertise in one or two industry domains, client interfacing skills, and project and team management capabilities will be advantageous. Your preferred skills should encompass expertise in Technology Infra ToolAdministration-ITSM, with a focus on ServiceNow, HRSD, ITOM, CSM, and ITAM.,

Must-Have Qualifications: Experience: Minimum of 3+ years of hands-on development experience on the ServiceNow Platform14. Minimum of 3+ years of specific, successful experience implementing the ServiceNow HRSD platform15151515. HRSD implementation experience is mandatory16. An overall experience of 5-6 years is acceptable, provided the 3+ years of HRSD experience is met17. Technical Skills: Demonstrable experience with the HRSD suite including: HR Case Management, Knowledge Management, Employee Service Portal, and Lifecycle Events (onboarding/offboarding)181818. Proficiency in ServiceNow scripting, Flow Designer, REST integrations, Portal Widgets, and Virtual Agent conversations19. Experience integrating ServiceNow with other HR tools, specifically Workday, which is their source of truth20202020. Certifications: Certified ServiceNow Administrator (CSA) is required. If Interested, Please your resume on below details Email :: shubham.kumar@ntechitsolutions.in Contact no :: 7060630200

SUMMARY Job Title: Trainer cum Training Coordinator Department: Learning & Development Reporting To: Dual Reporting Business Head (Vertical) & Central L&D Team Location: Pan-India (with travel or hybrid depending on business vertical) Experience Required: 3 6 years Employment Type: Full-Time Role Overview We are looking for a dynamic Trainer cum Training Coordinator who will be aligned to a specific business vertical and act as the key L&D anchor for that unit. The role involves identifying training needs, designing and delivering learning interventions, and supporting content curation and management via the LMS. Key Responsibilities Collaborate with the Business Head to identify training needs for the assigned vertical (recruiters, delivery teams, sales, support, etc.). Design role-specific training content (PPTs, handouts, microlearning videos, quizzes, etc.). Deliver live online or offline training workshops onboarding, skill enhancement, process training, etc. Upload and maintain learning materials on the LMS and ensure employee participation. Use tools like Canva, PowerPoint, ChatGPT, Google Forms, and Zoom to create engaging content. Track and share weekly reports on learning progress, attendance, engagement, and feedback. Coordinate with central L&D for standardization of materials and alignment with group-wide strategy. Provide feedback to the central team on improvements, learner gaps, and success stories. Requirements Required Skills & Qualifications Graduate or postgraduate in any stream (HR, Training, or related background preferred). 1 3 years of experience in training, preferably in staffing/recruitment or sales-heavy environments. Strong communication and facilitation skills confident with both live and online delivery. Familiarity with basic LMS operations (uploading content, generating reports, etc.). Comfortable using AI tools like ChatGPT for content generation and idea structuring. Proficient in Excel/Google Sheets and presentation/report - making. Highly proactive, organized, and self-driven with a regular reporting mindset. Benefits Be a part of a legacy organization with over 30 years of experience, driving learning transformation across recruitment. Apply Now! Contact: +91 8918700120

We are hiring for our reputed client **ServiceNow developer** for a 2 days WFO contract position. Required skills: 8+ years of hands-on experience with ServiceNow, including architecture, design, and development. Proven experience in ITSM, ITAM, ITOM Discovery & Service Mapping, HRSD, Facilities Management, Portals, Workspaces and Complex Integrations. Technical Skills Proficiency in JavaScript, Glide API, Flow Designer, Integration Hub, and MID Server setup/configurations. Deep understanding of CMDB architecture, CSDM framework and related processes. Experience with ServiceNow Automated Test Framework (ATF) and Performance Analytics is a plus. Strong expertise in Portal and Workspace customization using AngularJS and ServiceNow UI Framework. If interested, please share the resume @ shatagale@iitjobs.com

We are looking for a highly skilled and experienced professional to join our team as a Unit Manager - Repayment Management in Equitas Small Finance Bank. The ideal candidate will have 6-10 years of experience in the BFSI industry, with expertise in repayment management. Roles and Responsibility Manage and oversee the repayment management process to ensure timely and accurate payments. Develop and implement strategies to improve repayment rates and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on key performance indicators (KPIs) to identify areas for improvement. Provide training and guidance to junior staff members on repayment management processes. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong knowledge of repayment management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with CRM software and other relevant systems. Strong leadership and team management skills.

Overview Skills - UK Onboarding Experience, UK Hire to retire exp. Experience- 3 to 5 Years Location-Only Hyderabad We are seeking a dynamic and detail-oriented HR Specialist to join our UK team. This role will be pivotal in managing end-to-end HR operations, from interview scheduling to onboarding, documentation and learning & development coordination. The ideal candidate will bring a strong background in Hire-to-Retire processes and a proactive approach to HR service delivery. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Client & Agency Service: Recruitment and Onboarding: Manage Applicant Tracking System (ATS) Post Job Openings: Create and post job advertisements on various job boards and company websites. Coordinate Recruitment Activities: Assist in scheduling interviews across different time zones, and coordinating with hiring managers. Maintain accurate records of interview feedback and candidate status. Employee Onboarding: Facilitate the onboarding process for new hires, including preparing materials, setting up meetings, and supporting a smooth first-day experience. Ensure required documents are collected and records are accurately updated. Raise and track security access requests and IT/logistics requirements. Employee Lifecycle Management: Maintain Employee Records: Keep accurate and up-to-date records of employee information, documentation and digital files. Serve as the first point of contact for employee queries regarding policies, benefits, and HR processes. Learning and Development (L&D): Upload Trainings: Assist with uploading and manage training content on the Cornerstone platform. Create Tracking Reports: Shase training completion and effectiveness. Coordinate L&D Bi-Monthly Staff Email: Prepare and distribute a bi-monthly email to staff, updating them on L&D opportunities and resources. HR Administration & operations: Manage the P&T Director’s outlook calendar Maintain digital filing systems and ensure document version control. Reporting and Analytics: Create People-Focused Reports: Generate and analyse reports related to employee sickness, holiday tracking, and in-office attendance. You will be working closely with: As a People & Talent Operations Assistant, you will collaborate closely with the People & Talent Operations Manager and People & Talent Director EMEA to assist with diary management, HR reporting, maintain HRMS systems, and support issue resolution. You will work alongside agency teams including finance and operations to address employee-related inquiries, ensure smooth onboarding, and help maintain adherence to HR processes Qualifications This may be the right role for you if you have. 5-7 years of experience in HR operations, preferably in a multinational or UK-based environment. Strong knowledge of Hire-to-Retire processes. Excellent organizational and communication skills. Proficiency in HRIS tools and Microsoft Office Suite. Ability to manage multiple priorities in a fast-paced environment. Experience working with remote teams is a plus. Preferred: Exposure to working with TA and L&D Teams.

Overview Skills - UK Onboarding Experience, UK Hire to retire exp. Experience- 3 to 5 Years Location-Only Hyderabad We are seeking a dynamic and detail-oriented HR Specialist to join our UK team. This role will be pivotal in managing end-to-end HR operations, from interview scheduling to onboarding, documentation and learning & development coordination. The ideal candidate will bring a strong background in Hire-to-Retire processes and a proactive approach to HR service delivery. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Client & Agency Service: Recruitment and Onboarding: Manage Applicant Tracking System (ATS) Post Job Openings: Create and post job advertisements on various job boards and company websites. Coordinate Recruitment Activities: Assist in scheduling interviews across different time zones, and coordinating with hiring managers. Maintain accurate records of interview feedback and candidate status. Employee Onboarding: Facilitate the onboarding process for new hires, including preparing materials, setting up meetings, and supporting a smooth first-day experience. Ensure required documents are collected and records are accurately updated. Raise and track security access requests and IT/logistics requirements. Employee Lifecycle Management: Maintain Employee Records: Keep accurate and up-to-date records of employee information, documentation and digital files. Serve as the first point of contact for employee queries regarding policies, benefits, and HR processes. Learning and Development (L&D): Upload Trainings: Assist with uploading and manage training content on the Cornerstone platform. Create Tracking Reports: Shase training completion and effectiveness. Coordinate L&D Bi-Monthly Staff Email: Prepare and distribute a bi-monthly email to staff, updating them on L&D opportunities and resources. HR Administration & operations: Manage the P&T Director’s outlook calendar Maintain digital filing systems and ensure document version control. Reporting and Analytics: Create People-Focused Reports: Generate and analyse reports related to employee sickness, holiday tracking, and in-office attendance. You will be working closely with: As a People & Talent Operations Assistant, you will collaborate closely with the People & Talent Operations Manager and People & Talent Director EMEA to assist with diary management, HR reporting, maintain HRMS systems, and support issue resolution. You will work alongside agency teams including finance and operations to address employee-related inquiries, ensure smooth onboarding, and help maintain adherence to HR processes Qualifications This may be the right role for you if you have. 5-7 years of experience in HR operations, preferably in a multinational or UK-based environment. Strong knowledge of Hire-to-Retire processes. Excellent organizational and communication skills. Proficiency in HRIS tools and Microsoft Office Suite. Ability to manage multiple priorities in a fast-paced environment. Experience working with remote teams is a plus. Preferred: Exposure to working with TA and L&D Teams.