503 Hro Jobs - Page 11

Introduction: A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be encouraged to challenge the norm, investigate ideas outside of your role, a...

Job Title: Senior Manager/Associate Director-HR Contact Centre / Service Delivery Location: Pan India Experience Required: 14+ years Team Size: 80+ FTEs Job Summary: We are seeking a strategic and experienced HR Operations / Shared Services leader to head our HR Contact Centre and Shared Services function, responsible for the entire employee lifecycle from hire to retire . This role demands strong operational expertise, P&L ownership , and the ability to manage large-scale teams and complex service delivery models across geographies. Key Responsibilities: End-to-End HR Lifecycle Management : Oversee and continuously improve processes across onboarding, employee data management, benefits admi...

Urgent requirement of HR Executive & HR Generalist. Candidate should have good exposure in HR Operation, HR Recruitment/Executive/Generalist and must have good exposure on Job portals. Required Candidate profile Presentable and good communication skill. Team Handling. Staff Management.

client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operation...

Role - Manager Location - Pune Shift - UK Hybrid work mode - 3 days from Office and 2 days work from home About the role We are expanding the scope of our HR operational presence to support to a growing international employee population. Were hiring an HR Operations Lead to build and manage a HR operations team, taking ownership of day-to-day delivery while working closely with HR stakeholders to refine and operationalise existing HR processes. This is a hands-on, delivery-focused role will be ideal for someone with strong HR operational knowledge, experience working in a shared services model and have demonstrated the ability to lead a small team. You will integrate two existing HR operatio...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services a...

Graduates fresher can apply. Undergraduate with min 6 month voice experience can apply. Should have excellent communication skills. Should be comfortable with 24X7 working environment. Process: Telecom,Travel,Ecommerce,etc.. Call/Whatsapp@9212837219 Perks and benefits Cabs, Variables & Incentives based on process

client Specialist for Human Resource Outsourcing (HRO) Process. Designation: Client Specialist Location: Gurgaon Role & responsibilities Client support through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Client Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up ,Identify, share and support operation...

DELIVERY MANAGER-TALENT DEVELOPMENT OPTIMIZATION PROCESSES-PROJECT MANAGER You are responsible for handling finance clients in different industries and across Finance and Accounts. You will own client engagements/contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the team Responsible for tracking and driving all process parameters critical to quality for process delivery Assi...

Role & responsibilities Ensure timely and effective completion of assigned tasks. Resolve queries in exceptional situations and escalate them, when required (by following proper channels). Compile and publish reports on teams performance reports on set frequencies (Daily/Weekly/Monthly etc.). Provide the team with a vision of the process objectives. Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples. Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort. Facilitate problem solving and collaboration. Conduct quality analysis on th...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services a...

Job Purpose:- The primary objective of this role is to support the HRO Offer rollout & Reporting activities. The key expectation from this role is to manage the Offer process as prescribed by the company for US Region which includes processing of Offers for the New Joiners and supporting other agreed activities, while maintaining the right SLAs for the process in terms of TAT & Accuracy.

Role Overview: We are seeking a seasoned Learning & Development professional at the Associate Director level with deep expertise in Human Resource Outsourcing (HRO) training. The ideal candidate will bring over 14 years of experience, including a proven track record in leading large training teams, developing and executing strategic training plans, and managing high-impact training programs in a client-facing environment. Key Responsibilities: Strategic Training Leadership: Define, design, and implement long-term training strategies aligned with organizational goals and client requirements within the HRO domain. Training Program Management: Own the planning, execution, and continuous improve...

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume,you will get call from HR. Required Candidate profile Subsidizedmeal+Night Shift Allowance+Free Cab Facility+Incentives. Perks and benefits Night Allowance, PF, Esic, 24 days paid leave

Candidate with Minimum 2+ Years of Experience in UK payroll Should have experience in end-to-end Payroll Processing for UK Should have end to end experience in processing time information. Sound knowledge of statutory compliances of UK payroll. Should know how to calculate Tax and NI components. Should be familiar with year start/Year end activities of UK payroll. Should be able to reconcile P11D Should have experience in handling voice and email queries of employees, managers and HRBPs. Should have experience in handling voice and email query of client/Customer/employees Excellent communication skills Good working experience in renowned HRMS, preferably SAP, Workday Good working experience ...

Role & responsibilities Handle inbound and outbound voice calls to address customer inquiries and resolve issues effectively. Respond to customer emails and provide timely and accurate resolutions. Engage in semi-voice or blended voice processes, combining both call and email/chat interactions. Provide exceptional customer service by addressing customer concerns professionally and empathetically. Assist customers in understanding products or services and resolving any technical or operational challenges. Work collaboratively with the team to ensure targets and service levels are met. Maintain accurate and detailed records of customer interactions and transactions. Adhere to company policies,...

As an HRO Process Manager based in Kolkata, you will be expected to have over 10 years of working experience in HRM/HRSS domains. Your role will involve a deep understanding of core HR Operations, requiring excellent analytical, problem-solving, and decision-making skills. Managing large teams effectively, ensuring client and stakeholder satisfaction, and overseeing the end-to-end HRM process for clients are key responsibilities. You will be responsible for timely resolution of requests, exceeding agreed service levels, and making proactive recommendations for service improvement by anticipating changes. Designing, developing, and maintaining HRM processes within the organization, implementi...

|| Immediate Joiners Preferred || Job Title: HR Benefit Analyst Location: Gurugram Work Mode: Work From Office Job Overview: We are hiring dynamic and motivated Client Specialists to support our international HR Benefit Analyst process. The role involves client interaction via voice support, strong communication, and delivering high-quality service. Eligibility Criteria: Qualification: Graduate (Final-year students or result-awaited candidates may also apply) Salary Structure (Based on Experience): Fresher 0-6M : Rs. 21,000 6-12 Months: Rs. 22,000 12-18 Months: Rs. 23,000 18-29 Months: Rs. 24,000 Stipend During Training: Freshers: Rs. 15,000 Experienced: Rs. 18,000 - Rs. 20,000 Training Deta...

As an HRO Process Manager based in Kolkata, you are expected to have over 10 years of working experience in HRM/HRSS in any geography. Your role will involve a deep understanding of core HR operations, along with strong analytical, problem-solving, and decision-making skills. Managing large teams effectively and maintaining client and stakeholder relationships are crucial aspects of this role. Your responsibilities will include overseeing the end-to-end HRM process for the client, ensuring timely resolution of requests, and exceeding agreed-upon service levels. Proactively identifying areas for service level improvements by anticipating changes, designing, developing, and maintaining HRM pro...

You are responsible for handling finance clients in different industries and across Finance and Accounts. You will own client engagements/contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the team Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery Assist management with career development activities for team members, team l...

You are responsible for handling finance clients in different industries and across Finance and Accounts. You will own client engagements/contracts across geographies & provide transition support for establishing processes, metrics identifications and reporting Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring, and leading the team Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery Assist management with career development activities for team members, team l...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

This role involves designing and developing Human Resource Outsourcing (HRO) solutions for global clients across industries. It includes reviewing client operations, creating innovative operating and pricing models, managing proposals, conducting due diligence, and collaborating with sales and delivery teams to drive business growth and transformation in the HRO domain. Keywords/ Key Skills: HRO Solution Design RFP/RFI/Proposal Management Hire to Retire Domain Effort Estimation Pricing Models Operating Model Governance Service Level Agreements (SLAs) Transition Planning Client Workshops Thought Leadership Industry Benchmarking BPM (Business Process Management) Talent Sourcing and Retention C...

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions...