Under general supervision, follows established policies, processes, and procedures to provide technical support to end users on various products, services, and issues. Proactively troubleshoots and communicates with clients through tickets, telephone calls, in-person interactions, and email requests. Documents, tracks, and monitors client issues to ensure timely resolution. An L2 Support Engineer also monitors and performs preventative maintenance on various products, services, and data center infrastructure while tracking results, and issues, and working toward a resolution with other teams as needed. Responds to inquiries and/or provide information upon request from clients, employees, or vendors. Role & Responsibilities  Excellent communication skills – both verbal and written.  Effective listening skills.  Product support, software usage assistance & operational advice.  Problem diagnosis, root cause analysis & corrective action.  Escalation points for issues being escalated from Level 1 globally.  Handle requests presented from any customer, partner, or site worldwide.  Providing technical support product software products to external Customers.  Manage/Respond to user tickets and address the application issues.  Open to flexible work timings.  Experience in providing contact center support.  Experience utilizing call management and trouble above-averages.  Demonstrate proper phone etiquette.  Possesses strong customer relations skills.  Ability to prioritize appropriately and multi-task effectively. Competencies and Technical Skills  Excellent written and verbal communication skills for coordinating across different teams in English  Providing L2 technical support to respective L1 engineers with defined SLAs.  Monitoring and administrating network (Switches, Firewall, Routers, Wireless equipment) and server.  L2 Support for troubleshooting server hardware and Operating system-related issues.  Operating Systems Windows. Mandatory Skills  Microsoft Windows Server, all versions  Microsoft Windows 10 and 11  Microsoft 365 – Email, Intune, Teams, Sharepoint  Anti-malware software experience  Patch installation and management  Microsoft Office Products  Understanding of connectivity and WAN technologies  Basic understanding and troubleshooting for network connectivity Preferred Skills  Citrix technologies  Active Directory  Azure Active Directory  Scripting  VMware technologies Show more Show less

· Develop and maintain modern React.js applications using TypeScript, JavaScript, HTML, and CSS. · Build and enhance backend services using Java and Spring Boot. · Design and integrate RESTful APIs, ensuring seamless communication between frontend and backend. · Engage with a dynamic blend of cutting-edge microservices and a established core application, refining and evolving its architecture to meet modern demands while preserving its reliability. · Deploy, scale, and manage applications using Kubernetes and containerized services. · Leverage Generative AI (GenAI) to enhance development processes, from automating repetitive tasks to improving code quality and testing. · Optimize application performance, security, and scalability. · Participate in code reviews, testing, debugging, and CI/CD processes to ensure high-quality releases. · Collaborate with product managers, UX designers, and engineers in an agile environment to deliver impactful solutions. Requirements: 4-6 years of experience in full-stack development. Expertise in Java + Spring Boot backend development. Proficiency in React.js, TypeScript, and JavaScript. Strong understanding of RESTful APIs and backend integration. Experience with Kubernetes and containerized applications. Exposure to Generative AI tools for software development. Strong problem-solving skills and ability to work both independently and collaboratively. Proactive mindset, strong communication skills, and a passion for continuous learning. Nice to have Familiarity with frontend testing frameworks like Jest or React Testing Library Experience with backend testing frameworks such as JUnit, or Postman for API testing. Basic knowledge of Azure, or cloud-native technologies. Experience with Agile methodologies (Scrum/Kanban) and Jira. Knowledge of design collaboration tools like Figma. Why you'll love to here Impact – Your work will directly influence the products we build and the users who rely on them. Collaboration – A team-driven culture where everyone contributes to success. Growth – Continuous learning, mentorship, and opportunities to work with cutting-edge tech. AI-Driven Innovation – Be at the forefront of GenAI-powered development. Ready to grow your career as a Full-Stack Engineer? Join us and build something amazing! Show more Show less

The job's purpose is to lead all wealth management activities in the assigned territories/area, ensuring the achievement of revenue and market share goals, establishing the Tata Capital Wealth Management brand, and delivering exceptional services to HNI and ultra HNI clients. You will be responsible for client engagement and relationship management, market research and analysis, financial planning and reporting, marketing and business development, Portfolio Performance Analysis, Portfolio Management, and Business Analytics. In client engagement and relationship management, you will address HNI and ultra HNI clients for investment requirements by offering an exclusive product bouquet and superior service delivery to help clients achieve their investment goals. You will also be responsible for profiling customers and providing financial products tailored to meet their needs, working closely with Relationship Managers to support client portfolios. For market research and analysis, you will conduct thorough research on investment products, financial markets, and economic trends to enhance client portfolios, and identify cross-selling and upselling opportunities. In financial planning and reporting, you will guide in developing personalized financial plans, preparing accurate financial reports, and setting and achieving cluster-level business targets. As a leader, you will be responsible for establishing the Tata Capital Wealth Management Brand for the area, recruiting and nurturing talent, reviewing team performance, and co-owning clients of the team. Qualifications & Experience required for this role include a minimum of a Postgraduate/ Graduate degree in any discipline and 5-7 years of experience. Leadership competencies sought include Ownership, Passion, Boundaryless Behaviour, Meritocracy, Leadership Effectiveness, Customer Focus, Tech Quotient, Cost Consciousness, Adaptive, Innovative, Collaborative, Analytical, Compliance, Resilient, Decisive, and solution-focused mindset.,

The job requires you to lead all wealth management activities in the assigned territories/area, ensuring the achievement of revenue and market share goals, establishing the Tata Capital Wealth Management brand, and delivering exceptional services to HNI and ultra HNI clients. You will be engaged in client interaction and relationship management, market research and analysis, financial planning and reporting, marketing and business development, Portfolio Performance Analysis, Portfolio Management, and Business Analytics. In terms of client engagement and relationship management, you will address HNI and ultra HNI clients for their investment requirements, offer an exclusive product range, and provide superior service delivery to help clients achieve their investment goals. You will also be responsible for profiling customers, offering financial products based on their needs, and working closely with Relationship Managers to support client portfolios and execute wealth management strategies. For market research and analysis, you will conduct detailed research on investment products, financial markets, and economic trends to inform decision-making and enhance client portfolios. You will direct Relationship Managers to identify cross-selling and upselling opportunities to maximize client value. In the area of financial planning and reporting, you will guide the development of personalized financial plans considering clients" goals, risk tolerance, and preferences. Additionally, you will prepare and deliver accurate financial reports, investment summaries, and performance matrix for client presentations. Your responsibilities will also include setting and achieving cluster-level business targets such as revenue, AUM (Assets Under Management), and client acquisition goals. As a leader, you will be tasked with establishing the Tata Capital Wealth Management brand in the area, recruiting and nurturing talent, reviewing team performance for revenue optimization, and co-owning clients of the team. The direct team size for this role is 1, with an indirect team size of 4 members on rolls. To qualify for this position, you should hold a Postgraduate/Graduate degree in any discipline with a minimum of 5-7 years of experience. The leadership competencies required for this role include Ownership, Passion, Boundaryless Behaviour, Meritocracy, Leadership Effectiveness, Customer Focus, Tech Quotient, Cost Consciousness, Adaptive, Innovative, Collaborative, Analytical, Compliance, Resilient, and being Decisive and solution-focused.,

The purpose of this job is to build and nurture strong, long-lasting relationships with high-net-worth clients by providing expert financial advice and personalized wealth management solutions. You will need a deep understanding of financial markets, investment products, and a commitment to delivering exceptional client service. In addition to client acquisition and relationship management, you will be responsible for business development, portfolio performance analysis, portfolio modeling, portfolio management, business analytics, financial analysis, and wealth management. You will address HNI clients for their investment requirements by offering a range of financial products such as debt products, equities, mutual funds, real estate products, and other investment options. Your role will involve acquiring and managing a group of HNI clients, profiling customers, cross-selling to mapped broking clients, and enhancing customer profitability. You will actively network, seek referrals to expand the client base, and contribute to business growth targets. In terms of marketing and business development, you will assist in developing and implementing marketing plans to acquire new customers in the corporate space. You will work on acquiring B2C clientele, building a portfolio, and executing successful micro-events for client acquisition. Collaboration with internal teams including research, investment, and compliance will be essential to deliver accurate and compliant investment solutions to clients. To ensure the profitability of the portfolio, you will generate high income per customer and stay abreast of industry trends, economic developments, and regulatory changes that could impact clients" financial positions. The qualifications required for this role include a postgraduate or graduate degree in any discipline and a minimum of 6-8 years of experience. The leadership competencies valued for this position include ownership, speed, passion, boundaryless behavior, meritocracy, customer focus, tech quotient, cost consciousness, adaptiveness, empathy, collaboration, analytical skills, compliance, and resilience.,