About the Role This role is pivotal in reshaping HR by leading complex transformation programs and driving process excellence. You will orchestrate large-scale initiatives from planning to delivery, managing scope, budget, risks, and stakeholders. Simultaneously, you'll analyze existing HR workflows, design optimized, user-centric future-state processes, and ensure alignment with strategic goals and enhanced employee experience. You will be a key driver of both strategic execution and operational efficiency within HR transformation. About the team The team drives process simplification and digital enablement across all HR domains, from recruitment to offboarding to enhance the employee experience and deliver measurable business outcomes through strategic transformation projects. We partner closely with HR Centers of Excellence, Business HR, HRIT, and external vendors to design and implement impactful solutions. You are Responsible for Process Expertise: Analyzing and documenting current-state ("As-Is") HR processes. Designing efficient, effective, and user-centric future-state ("To-Be") HR processes. Creating clear process maps, workflows, and supporting documentation (e.g., using BPMN). Identifying opportunities for process simplification, standardization, automation, and technology enablement. Data driven analysis for processes Collaborating with HRBPs, CoEs, HR Operations, and HRIT to gather requirements and ensure process validity. Providing process expertise into Business Requirements Documents (BRDs). Supporting the testing and implementation of new processes and related technologies. Ensuring designed processes and program outcomes contribute to an improved employee experience and align with business objectives. Program Management: Leading the end-to-end planning, execution, and successful delivery of large, complex HR transformation programs. Developing and managing integrated program plans (scope, schedule, budget, resources, dependencies). Proactively identifying, assessing, and mitigating program-level risks and issues. Managing relationships and communication with senior stakeholders (executive sponsors, HR/Business leadership). Managing the overall program budget, tracking expenditures, and overseeing benefits realization/ROI reporting. Establishing and managing program governance structures (e.g., steering committees, status reporting). Overseeing program-level vendor engagement and performance management input. Championing and integrating change management activities across the program. To succeed in this role you should have the following Proven experience in business process analysis, mapping, and re-engineering, ideally in an HR context. Strong understanding of core HR functions, processes, the employee lifecycle, and the HR technology ecosystem. Proficiency with process mapping tools and methodologies (e.g., Visio, Lucidchart, Draw I/O, BPMN, Lean, Six Sigma, Design Thinking). Data analysis for process parameters and metrics Significant experience in managing large-scale, complex programs, preferably within HR or business transformation. Deep understanding of program/project management methodologies (PMI, Agile). Exceptional leadership, influencing, and stakeholder management skills across all levels. Strong financial acumen (program budget management, forecasting, ROI tracking). Excellent analytical, problem-solving, and critical thinking skills. Expertise in risk identification, assessment, and mitigation. Experience leading or integrating change management within large programs. A user-centric mindset with a passion for improving employee experiences.
