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1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Overview HR Helpdesk Associate serves as the first point of contact for employees seeking assistance with HR-related queries and issues. This role involves handling inbound and outbound calls, responding to emails, and providing accurate information on policies, procedures, payroll, benefits, and employee data. The associate is responsible for resolving queries efficiently or escalating them to the appropriate department when necessary, ensuring timely and professional communication. They are expected to maintain confidentiality, follow documented processes, and update records accurately. Strong communication skills, attention to detail, knowledge of HR systems, and proficiency in tools like MS Office are essential. The role also involves contributing to continuous improvement by identifying recurring issues and suggesting enhancements to existing processes and documentation Key Skills : Any Graduate Minimum 1- 3 years of Previous experience in contact center (helpdesk1) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team Preferably have worked on Genesys and SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 240 Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes
Posted 1 week ago
0 - 5 years
8 - 12 Lacs
Varanasi, Delhi NCR, Vidisha
Work from Office
The Medical Officer will be responsible for medical check-ups of the serving community through duties at PHCs following the visit roster, treating and providing consultation to the patients and maintaining. The Medical Officer will analyze medical check-up data and conduct regular inspection of equipment's, maintaining the inventory of medicine required at PHC. S/he ensure compliance of the requirements and protocols as per Govt Rules. S/he will present the data to management and make suitable action plan. 2. KEY ACCOUNTABILITIES Conduct camp duties as per visit roster and perform medical check-ups of the serving community. Supervise and ensures the availability of inventory and supplies of drugs, reagents and equipment as required at PHC. Conduct home visits for elderly/ severely sick patients and persons with disabilities. Collaborate with other specialists and health facilities for timely, right referral of required cases. Analyse medical check-up data of the patients and provide counselling sessions as required. Management of the team and their capacity building. Ensuring optimum utilisation of available resources of the PHC. Maintain the confidentiality of the patient data and adhere the IPHS/IMC protocols for the treatment. Adhere and ensure implementation & enforcement of Protocol/Quality systems. Ensure that documents like OPD, medicines and reagents consumption, patients cards etc. are updated and maintained regularly. Inspect the requisition and viability of medical equipment & instrument at the PHC. Create awareness on health topics by participating in campaigns organized through PHC. Share the success stories/anecdotes from the field. Prepare trends of communicable and non-communicable diseases. Attend the periodic review meeting organized by THF team. Any other duties that may be assigned from time to time by the THF management. 3. Reporting to :Project Manager 4. Other Indicative Requirements Educational Qualifications: MBBS Functional / Technical Skills and Relevant Experience & Other requirements (Behavioural, Language, Certifications etc.) Minimum of 1-5 years of experience in public health programs with good team management skills. Candidate must have good communication skills in Hindi. Should be registered with National Medical Council. THF is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. We do not discriminate in employment on the basis of caste, creed, religion, sex, sexual orientation, marital status, disability, or any other such matter.
Posted 3 months ago
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