10.0 - 15.0 years

10 - 13 Lacs

bengaluru

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Roles and Responsibilities: Manage HRO (Human Resource Operations) team to ensure efficient query handling, ticketing, and case management. Provide expert-level support to clients on various HR processes such as recruitment, employee data management, benefits administration, etc. Develop and implement effective strategies for improving customer satisfaction through timely resolution of queries and issues. Collaborate with other departments to resolve complex HR-related matters that require coordination across multiple teams. Job Requirements : 10-15 years of experience in BPO/Call Centre environment with a focus on HR Support Services. Excellent understanding of various processes of core HR ...

Posted 3 months ago

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Hr voice Process - Salary 20K in hand - 6month contract role Trigent Software

0.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Greeting rom Trigent !!Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added adv...

Posted 5 months ago

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