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4.0 - 6.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Career Category Human Resources Job Description HR Staff Services is connecting staff, managers and local HR teams to Amgen s global HR programs and tools. For all global HR questions, we are the place to go to! You will be responsible for providing global HR service center support. Accountabilities: Ensure that inquiries are managed and customers are serviced according to service level agreements and local & global policies & procedures. Act as a dedicated point of contact for our customers (staff, managers and local HR). Ensure that HR transactions are processed according to global processes and compliance. Act as designated subject matter expert on one or more of our expertise areas and be responsible for supporting to maintain our Knowledge base. Responsibilities: Provide excellent tier 1 customer experience to our stakeholders in accordance with Service Level Agreements on the initiation of HR transactions. Log and manage cases, escalations and triaging to tier 2/3 using the ServiceNow case management system. Represent HR Connect to all staff and provide, based on needs and requirements, training, presentations to staff/manager and HR. Provides support and answers to staff and managers on Global HR self service tools, HR processes, HR systems, and HR policies. Develop and maintain the knowledge database in close collaboration with the knowledge management team. Identify improvements and optimizations in Tier 0 knowledge articles. Be able to troubleshoot in more complex system inquiries and identify solutions. Support managers and HR on workday transactions, data audits and UAT support. Maintaining data confidentiality and governance. Create and run reports in Workday and Servicenow Suggest improvements on policies and procedures between service centre sites and HR teams Represent HR Connect in HR (global, regional, local) Projects and system & process improvements linked to Workday, BRAVO!, MAP (performance cycle) etc. Building strong stakeholder relationships, collaborate and share best practices across Coes and HR teams. Skills And Experience: 4 to 6 years experience in Tier 1 HR operations, case management and Workday data administration. Strong English verbal and written communication skills that are clear and concise Keen attention to detail and ability to accurately process transactions and data. .
Posted 1 week ago
4.0 - 6.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Career Category Human Resources Job Description HR Staff Services is connecting staff, managers and local HR teams to Amgen s global HR programs and tools. For all global HR questions, we are the place to go to! You will be responsible for providing global HR service center support. Accountabilities: Ensure that inquiries are managed and customers are serviced according to service level agreements and local & global policies & procedures. Act as a dedicated point of contact for our customers (staff, managers and local HR). Ensure that HR transactions are processed according to global processes and compliance. Act as designated subject matter expert on one or more of our expertise areas and be responsible for supporting to maintain our Knowledge base. Responsibilities: Provide excellent tier 1 customer experience to our stakeholders in accordance with Service Level Agreements on the initiation of HR transactions. Log and manage cases, escalations and triaging to tier 2/3 using the ServiceNow case management system. Represent HR Connect to all staff and provide, based on needs and requirements, training, presentations to staff/manager and HR. Provides support and answers to staff and managers on Global HR self service tools, HR processes, HR systems, and HR policies. Develop and maintain the knowledge database in close collaboration with the knowledge management team. Identify improvements and optimizations in Tier 0 knowledge articles. Be able to troubleshoot in more complex system inquiries and identify solutions. Support managers and HR on workday transactions, data audits and UAT support. Maintaining data confidentiality and governance. Create and run reports in Workday and Servicenow Suggest improvements on policies and procedures between service centre sites and HR teams Represent HR Connect in HR (global, regional, local) Projects and system & process improvements linked to Workday, BRAVO!, MAP (performance cycle) etc. Building strong stakeholder relationships, collaborate and share best practices across Coes and HR teams. Skills And Experience: 4 to 6 years experience in Tier 1 HR operations, case management and Workday data administration. Strong English verbal and written communication skills that are clear and concise Keen attention to detail and ability to accurately process transactions and data. .
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Chengalpattu, Chennai
Work from Office
Asan Memorial Dental College and Hospital is looking for HR Staff to join our dynamic team and embark on a rewarding career journey Support various HR functions including recruitment, onboarding, employee relations, and administrative tasks Maintain accurate employee records and assist in payroll processing and attendance tracking Coordinate training sessions, employee engagement activities, and performance review processes Ensure compliance with HR policies and labor laws Act as a liaison between employees and management to foster a positive work environment Assist with handling employee queries, maintaining confidentiality, and promoting organizational culture
Posted 1 month ago
1.0 - 4.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Career Category Human Resources Job Description HR Staff Services is connecting staff, managers and local HR to Amgen s global HR programs and tools. As part of that team, the Senior Associate will be responsible for providing HR service center support for the countries serviced by the team, specifically Amgen India (AIN). Besides the HR connect role, the Senior Associate will also have a lead and/or coordinating role in managing HR Connect (regional and global) projects (incl. acting as senior representative by coaching, sharing knowledge, training and guiding HR Connect as well as staff/managers/local HR for complex inquiries). You support the HR service center HR COE s with Business SME support related to ServiceNow and Workday. Accountabilities: Participate in and/or lead and/or coordinate (system/process improvement) projects / audits Ensure that HR inquiries and transactions are processed according to global processes within service level agreements and act as point of contact for HR Connect with complex inquiries Act as liaison between HR Connect Teams to make sure activities / transactions / audits are globally aligned Act as designated subject matter expert on different areas/tools, programs and systems and be responsible for maintaining the knowledge base for AIN Act as a coach for HR Connect team member(s) and support for HR Connect manager on best practices, solutions and approaches Support the HR service center HR COE s with Business SME support related to the ServiceNow module and Workday Support specialists in working with HR Tech Team on HR system improvements and translate business needs into technical requirements Responsibilities: Represent, coordinate and/or lead HR Staff Services Projects and processes (Eligible Earnings audits, Employee data requests, Participate in and/or lead and/or coordinate (system/process improvement) projects related to Workday and ServiceNow. Act as liaison between HR Connect, Knowledge SMEs, HR Technology, and HR to drive maintenance and improvement of the content on the HRSD Portal. Act as designated subject matter expert on different areas/tools e. g ServiceNow and be responsible for maintaining our internal/external HR Knowledge bases Identify trends and gaps in the knowledge article content by utilizing knowledge and case management metrics. Provide excellent customer service and support to customers in accordance with SLA and documented in service now regarding global HR programs / tools / policies inquiries and HR transactions in Workday Gather, suggest, participate or lead improvements on policies and procedures between service center sites and HR teams Build relationships with HR teams and other key stakeholders; collaborate and share best practices Represent HR Connect for AIN to all staff Provide (based on needs and requirements) training, presentations to staff/managers and HR Advise and coach HR Connect team member(s) on best practices, solutions and approaches Qualifications: Minimum Requirements Bachelor s or equivalent in HR, Business Administration, Economics or equivalent Overall minimum of 4 years professional work experience within a commercial service delivery/customer service environment Fluent in 2 or more language(s), at least English Experience in HCM functions in Workday and ServiceNow system and processes Project (agile) management skills Preferred Requirements Multinational company experience in a service center environment Experience with standard operating processes and procedures Well-developed computer skills in the Microsoft Office 365 environment Competencies: Ability to identify business needs and translate to HR Systems and processes Ability to transfer knowledge ; (technical) processes and procedures to others Demonstrates the capability to trouble shoot in systems and processes Demonstrates the capability to rapidly learn new systems and processes and exhibit an openness to change Demonstrates service minded attitude and flexibility Excellent time management skills ; able to prioritize based on service level agreements, urgency and level of impact to the business; ability to multitask and receive task from multiple sources Demonstrates ability to work well in a international team environment (also in different time zones); able to communicate in a multi cultural environment Demonstrates strong interpersonal skills ; ability to maintain composure whilst dealing with difficult clients, coaching skills Demonstrates the ability to work without close supervision Demonstrates ability to perform accurate and detailed work .
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Kochi
Work from Office
Staff Nurse (Female) Wanted GNM/Bsc Female Staff Nurses Looking for qualified nurses or laser technicians to join our growing team, providing first-class cosmetic treatments to our rapidly expanding and loyal customer base. Experience: Minimum 2 yrs Interested candidates may apply with latest resume Send your CV to hr@almeka.in / Call: 98470 24090 Apply Now
Posted 1 month ago
- 1 years
0 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Company Redient Security Details: Work from Home with flexible hours Unpaid Internship Duration - 2, 3, or 6 months Roles and Responsibilities: Manage hiring initiatives on various platforms Source profiles from multiple portals to find the best fit Screen and shortlist candidates for relevance Reply to applicants emails, screen responses, and schedule interviews with senior HR staff Complete timely reports on employment activity Communicate internship information and benefits during the screening process Perks: Letter of Completion Gain real-world experience, develop work ethics, and learn team spirit Qualifications: Effective communication skills Strong organizational and management skills High energy and a passion for HR Interest in the HR field Graduate/Diploma
Posted 2 months ago
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