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1.0 - 4.0 years
10 - 14 Lacs
Chennai
Work from Office
Did you know KONE moves over one billion people every dayIn 2023, we had annual net sales of EUR 10 billion. We employ over 50, 000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are looking for a PC Services(HR Services) for Chennai. Candidate must be willing to work to maximize collaboration with key stakeholders and responsible for HR shared services activities of the country. Job Title - PC Services Agent What will you be doing Enable high quality and efficient HR Service delivery from PC Services by contributing to the development, maintenance and improvement of PC Services under the guidance from Head of PC Services and the Center of Expertise organization. HR processes in scope cover the following process areas: master data, reporting, learning and development, reward and recognition, and talent management. Review the processes from centralized PC Services delivery perspective to provide input for different stakeholders to ensure process alignment. Provide input for the Center of Expertise organization for process development through continuous improvement LEAN methodology to simplify the ways of working. Train and coach PC Services team regarding different HR process and tool related topics and support them in resolving queries relating to these. Participate to supporting and advising employees and managers in using HR tools and support them in different PC processes related questions and administrative actions. Participate to processing different transactions and handling employee and managers queries. Respecting targets for quality and service level agreements. Executing quality checks at various stages of the process and keeping the quality statistics reporting up to date Working closely together with other PC colleagues within PC Services, Center of Expertise and Unit HR roles to support business and provide smooth and consistent user experience. Reporting time and other process performance data based on request. Maintaining working instructions and knowledge base. Supporting process improvements and harmonization activities. Participation in team meetings, process analysis and improvement actions. Are you the one Experience and knowledge in different HR processes (master data, reporting, learning and development, reward and recognition, and talent management) Experience in using Workday and/or other HR solutions as an advantage. Experience of working in a shared service center. Experience in Voice based process will be an added advantage. Strong working language skills required for English, Hindi and at least 2 Indian regional languages (preferably Telugu or Kannada). All other languages are considered an asset. Empathy and true service mindset to ensure great employee experience for the service delivery. Promoting two-way communication with an exchange of information, opinion and feelings Actively listening to the input of others and summarizing information to ensure they have been understood. Willingness to work in different time zones / shifts to meet business requirements. Ability to create reports and analyze data. Problem solving skills. Quality focus WHAT WE OFFER YOU: Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator Industry At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www. kone. com/careers
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work. The Work Innovation team at Dolby is focused on transforming how we work and continually enhancing our digital employee experience through our systems, processes, and communications. We aim to innovate and evolve our systems, processes, and people to meet the moment of immense change, and opportunities, brought about by new technologies and business needs. We are excited to build and expand our team in Bangalore and are looking for a Senior ServiceNow Analyst to join us. This role focuses on creating custom solutions, automations, and integrations that enhance our employee experience and streamline our People & Places processes. The role will focus on configuration, optimization, and support of the ServiceNow Human Resources Service Delivery (HRSD) and Workplace Service Delivery (WSD) modules. This role will partner with People, Places, IT, and cross-functional teams to enhance the overall ServiceNow employee experience. Key Responsibilities: Configure and maintain HRSD & WSD modules including Case Management, Knowledge Management, Lifecycle Events, Indoor Mapping and Maintenance Management and Employee Service Center Pro. Collaborate with People, Places & IT teams to gather requirements, design solutions and implement enhancements in ServiceNow. This includes evaluating and implementing AI features. Support knowledge base governance and content accuracy across teams. Create and maintain documentation and user guides for HRSD & WSD processes. Assist with system upgrades including evaluating and testing of new features and enhancements in collaboration with IT. Monitor system performance and resolve user-reported issues in collaboration with IT. Analyze usage metrics and feedback to drive continuous improvement and user adoption. Contribute to the planning and execution of systems-related projects. Qualifications: Bachelor s degree in Information Systems, Human Resources, or related field. 3+ years of experience in configuring and supporting ServiceNow, with some of that experience in HRSD or WSD. A passion for enhancing the digital employee experience. A good understanding of HR processes and ServiceNow architecture to support them. Ability to translate business needs into technical requirements and solutions. Familiarity with integrations between ServiceNow and HRIS platforms. Excellent communication and interpersonal skills, with the ability to collaborate effectively with global teams. Ability to work autonomously and as part of a team. Strong attention to detail and ability to maintain confidential information. ServiceNow HRSD Fundamentals certification preferred. Exposure to Virtual Agents, or other AI features in ServiceNow preferred
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Ahmedabad
Work from Office
Orical Technology Llp is looking for Human Resource ( HR ) to join our dynamic team and embark on a rewarding career journey. The Human Resource Executive is responsible for supporting various human resource functions and initiatives within the organization. They will assist in recruitment and selection, employee onboarding, benefits administration, employee relations, performance management, and HR compliance. The Human Resource Executive plays a critical role in promoting a positive work culture and ensuring the smooth operation of HR processes.Key Responsibilities:Assist in the recruitment and selection process, including job postings, resume screening, scheduling interviews, and conducting background checks.Coordinate and facilitate new employee onboarding and orientation programs, ensuring a smooth transition for new hires.Maintain accurate employee records and HR databases, including personnel files, benefits information, and performance evaluations.Support benefits administration, including enrollment, changes, and inquiries related to employee health insurance, retirement plans, and other employee benefits.Assist in the implementation and administration of performance management processes, including goal-setting, performance appraisals, and employee development plans.Handle employee inquiries and provide guidance on HR policies, procedures, and benefits programs.Support employee relations initiatives, including resolving employee complaints, conducting investigations, and assisting with disciplinary actions when necessary.Assist in the coordination of training and development programs, including identifying training needs, scheduling sessions, and tracking attendance.Stay updated on employment laws, regulations, and HR best practices to ensure compliance and make recommendations for policy updates as needed.Support HR projects and initiatives, such as employee engagement programs, diversity and inclusion efforts, and culture-building activities.Qualifications and Requirements:Bachelor's degree in human resources, business administration, or a related field. Additional HR certifications or coursework is advantageous.Proven experience in human resources or related roles, with a strong understanding of HR processes and practices.Knowledge of employment laws, regulations, and HR compliance.Familiarity with HRIS (Human Resource Information System) and other HR software tools.Strong interpersonal and communication skills, with the ability to build rapport and establish effective working relationships with employees at all levels.Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.Detail-oriented with a high level of accuracy in handling HR records and data.Ability to maintain confidentiality and handle sensitive information with discretion.Strong problem-solving and conflict resolution skills, with the ability to address employee concerns and issues effectively.Ability to work independently and as part of a team, collaborating with colleagues to achieve HR goals and objectives.Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint.Continuous learning mindset, staying updated on HR trends, best practices, and industry advancements.
Posted 3 weeks ago
7.0 - 12.0 years
10 - 14 Lacs
Noida
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP SuccessFactors Employee Central Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure timely project delivery- Provide guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Employee Central- Strong understanding of HR processes and systems- Experience in leading application development projects- Knowledge of software development lifecycle- Hands-on experience in configuring SAP SuccessFactors modules Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP SuccessFactors Employee Central- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Mumbai, Andheri
Work from Office
Experience: 1-3 years Industry: Healthcare / Wellness (Pref or open to Learn) Key Responsibilities: Understand hiring requirements from various departments and create effective job descriptions. Source candidates through job portals, social media, employee referrals, and databases. Screen resumes, conduct telephonic interviews, and shortlist candidates. Schedule and coordinate interviews with the hiring managers. Maintain candidate databases and recruitment trackers. Handle offer rollouts, onboarding formalities, and documentation. Maintain good candidate experience throughout the recruitment process. Collaborate with internal teams to improve recruitment strategies. Requirements: Bachelors degree in Human Resources, Business Administration, or related field. Proven experience in recruitment or HR internships (preferred). Excellent communication and interpersonal skills. Familiarity with hiring tools, job portals, and databases. Strong organizational and time-management skills. Proficiency in MS Excel, Word, and Google Sheets. What We Offer: Dynamic work environment with growth opportunities. Exposure to end-to-end HR processes. Opportunity to work closely with leadership and learn.
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture What would you do A Senior Analyst will be responsible for management of a team and continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service. The Senior Analyst will work as part of the management team striving to meet all SLAs, targets and objectives through effective staff managementOperational Responsibilities Manage Operations from process & measurement standpoint Maintain regular communications with team on departmental and individual level performance expectations Work with client/Account Executive/Onshore team to define process and procedures Set and assess representatives performance expectations and performance, and create individualaction plans and provide constructive feedback on performance to individuals on a regular basis- Conduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc. Ensure performance and attendance issues and addressed promptly and consistently. Assist with scheduling and forecasting of staff to maintain optimal service provided Develop reward and recognition programs for teams Manage escalated customer enquiries / complaints Strong analytical and data management skills Analyse and propose process improvements consistently Strong focus on people Share best practices across the process & facilitate process improvements/cost reduction initiatives Interact and build a rapport with the respective onshore people and other stake holders to effectively manage process changes / metrics Drive Business Excellence People Management Responsibilities Direct reports:Level 11 to Level 13 Strong leadership and management ability Determine training needs for the team members Coach individuals on performance improvement tactics while providing positive feedback to thoseperforming above expectationsClient Customer Responsibilities Client Relationship Building Drive productivity in the respective process Managing day-to-day operations based on SLAs Ensures seamless delivery of services and manages all aspects of operational team Core Competencies People management Drives issues to resolution and good problem-solving skills Good interpersonal skills Good administration skills Comfortable with responding to requests from all levels of the organization Team Player Positive Mindset Planning & Organisation skills Motivation Skills What are we looking for NACore Competencies People management Drives issues to resolution and good problem-solving skills Good interpersonal skills Good administration skills Comfortable with responding to requests from all levels of the organization Team Player Positive Mindset Planning & Organisation skills Motivation SkillsEducational Profile Any graduate/post graduate from Govt. recognized universitiesExperience Profile Prior international BPO work experience in team management role is mandatory (minimum 1 year Team Handling role) HR domain experience is essential, with strong knowledge of HR processes, policies, and core functionsWorking Dimensions Call handling skills (handling complex & escalated calls) Supports Client organisation, both on-shore and off-shore Teams, Customer Relationship team and retained client organisation 24*7 Flexible to Travel onshore if required Able to work on a flexible basis as determined by the business needs Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Surat
Work from Office
Design and update job descriptions Source potential candidates from various online channels e.gsocial media and professional platforms like LinkedIn, Naukri etc Craft recruiting emails to attract passive candidates Screen incoming resumes and forms Required Candidate profile Position: HR Recruiter Location: Varachha, Surat . Mo - 9429770326 .
Posted 4 weeks ago
10.0 - 14.0 years
15 - 20 Lacs
Mumbai
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Detail orientationAbility to establish strong client relationshipResults orientationAbility to meet deadlinesThought leadershipBusiness Process AnalysisDelivery ExcellenceSix SigmaProgram ManagementData Analysis & Interpretation Domain - Prior experience in HR processes (Hire to retire) is preferred Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
10.0 - 14.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Detail orientationAbility to establish strong client relationshipResults orientationAbility to meet deadlinesBusiness Process AnalysisDelivery ExcellenceSix SigmaProgram ManagementData Analysis & InterpretationDomain - Prior experience in HR processes (Hire to retire) is preferred Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The HR Service Delivery Analyst will provide the knowledge, expertise and guidance to manage the process and people efficiently. To ensure 100% accuracy in all the resolutions provided by the helpdesk. The Analyst is expected to answer all process related queries raised by Customer service Associate and the end user. Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone)Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / ErrorsPerform RCA on service issues / complaintsAssist in handling customer calls when calls are in queue.Identify training needs for team and individuals through monitoring, escalations and desk reviews.Work with Supervisors to develop specific job aides as needs arise.Provide floor SupportReport results to managementMaintain BE related documents for the teamManage escalation callsWill need to be working on calls/emails as and when neededRecognize and reward positive behavior, results, etc.Motivate and inspire continuous improvementsRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.Unique Knowledge & Skill RequirementHands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHRHands on knowledge in CISCO telephony managementHands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factorsWorking knowledge of payroll systems (e.g. Oracle, Kronos)Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook)Sound knowledge of US & UK Labor legislation LawsKnowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/WorkdayExcellent verbal and written communication skillsTyping speed 50 words per minute What are we looking for NAEducational ProfileAny graduate from Govt. recognized universitiesExperience ProfileHR domain experience is essential, with strong knowledge of HR processes, policies, and core functionsPrior international BPO work experience preferredPersonal AttributesStrong Customer Service and communication skills (both written & verbal). Ability to work in a fast paced, confidential, time sensitive environment and have excellent organizational and follow up skills. Prior call center experience a plusTechnically sound with the ability to navigate multiple systems to research, track and resolve issues. Ability to troubleshoot technologies available to users. Possess strong problem solving, conflict resolution and decision-making skills. High sense of urgency required. Ability to handle difficult situations with professionalism and sensitivity.Flexible to work night/rotational shifts and weekends.Ability to speak English fluently.Working Hours24 x 7 Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Skill required: Talent & HR - Talent Management Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for Minimum BA BS degree in any field or 4 yrs relevant experience to function as a senior leader to the broader teams in each key areaResponsibilties - The Implementarion Coordinator role improves organization performance and achieve program goals by developing and executing end to end project management activities. They demonstrate creativity and flexibility when creating and driving project plans and estimates, scope and requirements from implementation to deployment. Proactively manage and report on execution of deliverables. Master communicators across multiple stakeholders Roles and Responsibilities: Support Supervisor and Assoc. Mgr through pilots, projects & investigationsWork with SME to understand and resolve gapsStay informed of PA ImplementationsProvide expert knowledge on current initiatives/projectsPA SLA and KPI Metrics to include inventory controlSupport agnostic workflow and enhance flow mechanismsPerformance Management - Team development to drive efficiency and individual growth Qualification Any Graduation
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Noida, Hyderabad, Chennai
Work from Office
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we re developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team, you ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron s collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future. The HRSS Analyst provides comprehensive HR support to employees, managers, and HR colleagues, ensuring accurate, timely, and consistent HR service delivery within set service level agreements (SLAs). Key responsibilities include handling HR process inquiries, helping with HR tools, and executing transactional tasks Responsibilities Serve as a reliable resource on HR matters, such as performance management, onboarding, HR processes, and company policies. Act as the primary contact for routine HR inquiries, escalating complex issues to HR Associates when necessary. Support HR processes to ensure prompt and consistent service delivery. Manage a designated ticket queue, logging all requests in the case management system and resolving them within SLA guidelines. Educate employees on self-service options to enhance the effective use of HR resources. Facilitate a positive onboarding experience for new hires. Coordinate midyear and year-end performance management activities, providing necessary support to employees and managers. Foster a positive team environment by collaborating with HR colleagues, participating in training sessions, and sharing insights during staff meetings. Review and interpret incoming HR requests, seeking clarification as needed to ensure accuracy. Utilize available resources, such as knowledge articles and quick guides, to address inquiries and support requests. Collaborate with HR team members and external vendors as necessary to ensure smooth and consistent employee experience. Escalate inquiries only after exploring all available resources. Identify the correct contacts within HR Centers of Excellence (COEs) for additional assistance or approval as required. Perform additional HR support tasks as assigned. Qualifications & Experience Minimum Requirements: Analytical skills Proficiency in PowerPoint, Excel, Power BI, and Power Automate Strong written and verbal communication Ability to manage multiple priorities and deadlines with attention to detail Bachelors degree with 2 years of HR experience Credibility and relationship-building with employees and HR partners at all levels Ability to handle confidential information Excellent time management and organizational skills; proactive and responsible Independent work and assignment completion Working under pressure with positive attitude and high-quality customer service Recommended Requirements: ServiceNow and Workday experience preferred MBA in Human Resources (regular program) with 0-1 years HR experience Position Level Analyst Country India
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
We re looking for a Senior People Business Partner to be a trusted partner to the leadership team, advising and coaching on all aspects of people management - Leadership Development, Performance Management, Employee Engagement, et al The Senior People Business Partner will play a critical part in building management capability by educating and training managers on employee life cycle processes and people management Roles & Responsibilities Collaborate with relevant stakeholders to drive and execute successful delivery of all HR programs including performance management, management excellence programs, and compensation reviews that attract and retain top tech talent Coach and advise managers on complex leadership and HR matters including navigating sensitive employee relations issues with expertise and empathy Empower managers with guidance and resources to facilitate clear career pathing and leveling frameworks, fostering continuous skill enhancement and professional development opportunities for their teams Provides change management counsel and proactive support to ensure seamless adoption of organizational shifts and initiatives Assess manager and employee development training needs and conduct 1:1/group sessions as needed within a dynamic landscape Serve as a point of contact for employees; helping them navigate professional or personal issues that impact their work and career growth Work closely with other members of the global People team and cross-functional teams to ensure alignment and effective delivery of HR programs and initiatives Lead day-to-day activities related to HR policies, processes and programs Track and analyze key indicators of organizational health and recommend ways to improve Champion employee engagement initiatives, working with leaders to foster a positive and inclusive work environment Must haves: 5+ years of prior experience in the role of an HR Business Partner for a high tech company Deep understanding of HR processes, especially hands-on experience in management/leadership development, performance management and employee relations Previous experience in management/leadership development programs and/or learning and development function Strong interpersonal, communication, and presentation skills, with the ability to build rapport and trust at all levels Strong problem-solving, conflict resolution, and decision-making abilities Able to operate at a tactical as well as strategic level Nice to haves: Strong emotional intelligence Assertive and humble; can overcome resistance and effectively manage change Business savvy; can quickly develop the business sense to offer relevant HR solutions Fast-paced and action-oriented; can comfortably operate in ambiguity with minimal guidance A positive can-do attitude; can navigate through the challenges and find solutions Analytical thinking; can dig into data as needed to inform decisions
Posted 1 month ago
7.0 - 12.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : SAP HCM Time Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support clients or projects. You will lead a team in delivering high-quality solutions and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior team members- Drive innovation and continuous improvement within the team Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Time Management- Strong understanding of HR processes and systems- Experience in leading software development projects- Knowledge of software development lifecycle- Excellent communication and leadership skills Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP HCM Time Management- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Kolkata
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle HCM Cloud Core HR Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead the team in implementing best practices.- Provide guidance on technical issues.- Ensure timely delivery of projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle HCM Cloud Core HR.- Strong understanding of HR processes and workflows.- Experience in leading application development projects.- Knowledge of Oracle Cloud technologies.- Hands-on experience in configuring Oracle HCM Cloud Core HR modules. Additional Information:- The candidate should have a minimum of 12 years of experience in Oracle HCM Cloud Core HR.- This position is based at our Kolkata office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Ahmedabad
Work from Office
Skills: Employee Relations, HRIS Management, Benefits Administration, Performance Management, Labor Law Compliance, Diversity and Inclusion Initiatives, Conflict Resolution, HR Operations, Company Overview Doshion Poly Science Pvt Ltd is a prominent subsidiary of DOSHION GROUP, specializing in manufacturing ion exchange resins, pharma polymers, and membrane performance chemicals Supported by a legacy of 50 years, Doshion excels in water and wastewater treatment, offering turnkey solutions and exporting to over 40 countries With operations spanning India and headquartered in Ahmedabad, the company is committed to excellence in manufacturing Job Overview Doshion Poly Science Pvt Ltd is seeking a Senior Human Resources Manager to join our team in Ahmedabad This full-time position requires a seasoned professional with 8-10 years of experience The role is at a senior level, focusing on strategic HR management and ensuring effective HR operations to support the companys growth and employee well-being Qualifications And Skills Graduate with proven experience in managing HR operations with a comprehensive understanding of HR practices and policies (MBA in HR will be added advantage) Strong employee relations skills to foster a positive working environment and address employee concerns effectively (Mandatory skill) Expertise in performance management to drive employee development and achieve organizational goals (Mandatory skill) Proficiency in HRIS management to efficiently handle employee data and streamline HR processes Experience in benefits administration to design and manage employee benefit programs effectively Thorough understanding of labor law compliance to ensure the company adheres to legal requirements Commitment to diversity and inclusion initiatives to promote a diverse workplace culture Effective conflict resolution skills to mediate disputes and maintain harmonious employee relations Strong HR operations background to develop and implement HR policies that support business objectives (Mandatory skill) Roles And Responsibilities Oversee the HR operations, ensuring alignment with company objectives and regulatory compliance Manage employee relations by addressing grievances, fostering a positive workplace culture, and facilitating conflict resolution Lead performance management initiatives to support employee growth, including setting objectives and conducting performance reviews Develop and implement HR policies and strategies in line with organizational goals and legal standards Administer employee benefits programs, ensuring optimal offerings that enhance employee satisfaction Ensure compliance with labor laws and regulations to protect company interests and safeguard employee rights Drive diversity and inclusion efforts, promoting an inclusive environment and equitable opportunities for all employees Manage HRIS and employee data systems for accurate and efficient HR operations Job LocationSindhu Bhavan Road, Bodakdev, Ahmedabad Working Days6 day working (Monday to Saturday) Timing10:00 AM to 6:30 PM (8 5 hrs/day)
Posted 1 month ago
0.0 - 4.0 years
3 - 7 Lacs
Gurugram
Work from Office
VCQRU WE SECURE YOU is looking for Human Resource Executive/Manager to join our dynamic team and embark on a rewarding career journey. The Human Resource Executive is responsible for supporting various human resource functions and initiatives within the organization They will assist in recruitment and selection, employee onboarding, benefits administration, employee relations, performance management, and HR compliance The Human Resource Executive plays a critical role in promoting a positive work culture and ensuring the smooth operation of HR processes Key Responsibilities:Assist in the recruitment and selection process, including job postings, resume screening, scheduling interviews, and conducting background checks Coordinate and facilitate new employee onboarding and orientation programs, ensuring a smooth transition for new hires Maintain accurate employee records and HR databases, including personnel files, benefits information, and performance evaluations Support benefits administration, including enrollment, changes, and inquiries related to employee health insurance, retirement plans, and other employee benefits Assist in the implementation and administration of performance management processes, including goal-setting, performance appraisals, and employee development plans Handle employee inquiries and provide guidance on HR policies, procedures, and benefits programs Support employee relations initiatives, including resolving employee complaints, conducting investigations, and assisting with disciplinary actions when necessary Assist in the coordination of training and development programs, including identifying training needs, scheduling sessions, and tracking attendance Stay updated on employment laws, regulations, and HR best practices to ensure compliance and make recommendations for policy updates as needed Support HR projects and initiatives, such as employee engagement programs, diversity and inclusion efforts, and culture-building activities Qualifications and Requirements:Bachelor's degree in human resources, business administration, or a related field Additional HR certifications or coursework is advantageous Proven experience in human resources or related roles, with a strong understanding of HR processes and practices Knowledge of employment laws, regulations, and HR compliance Familiarity with HRIS (Human Resource Information System) and other HR software tools Strong interpersonal and communication skills, with the ability to build rapport and establish effective working relationships with employees at all levels Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines Detail-oriented with a high level of accuracy in handling HR records and data Ability to maintain confidentiality and handle sensitive information with discretion Strong problem-solving and conflict resolution skills, with the ability to address employee concerns and issues effectively Ability to work independently and as part of a team, collaborating with colleagues to achieve HR goals and objectives Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint Continuous learning mindset, staying updated on HR trends, best practices, and industry advancements
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Hyderabad
Work from Office
HR Staff Services is connecting staff, managers and local HR teams to Amgens global HR programs and tools. For all global HR questions, we are the place to go to! You will be responsible for providing global HR service center support. Accountabilities: Ensure that inquiries are managed and customers are serviced according to service level agreements and local & global policies & procedures. Act as a dedicated point of contact for our customers (staff, managers and local HR). Ensure that HR transactions are processed according to global processes and compliance. Act as designated subject matter expert on one or more of our expertise areas and be responsible for supporting to maintain our Knowledge base. Responsibilities: Provide excellent tier 1 customer experience to our stakeholders in accordance with Service Level Agreements on the initiation of HR transactions. Log and manage cases, escalations and triaging to tier 2/3 using the ServiceNow case management system. Represent HR Connect to all staff and provide, based on needs and requirements, training, presentations to staff/manager and HR. Provides support and answers to staff and managers on Global HR self service tools, HR processes, HR systems, and HR policies. Develop and maintain the knowledge database in close collaboration with the knowledge management team. Identify improvements and optimizations in Tier 0 knowledge articles. Be able to troubleshoot in more complex system inquiries and identify solutions. Support managers and HR on workday transactions, data audits and UAT support. Maintaining data confidentiality and governance. Create and run reports in Workday and Servicenow Suggest improvements on policies and procedures between service centre sites and HR teams Represent HR Connect in HR (global, regional, local) Projects and system & process improvements linked to Workday, BRAVO!, MAP (performance cycle) etc. Building strong stakeholder relationships, collaborate and share best practices across Coe's and HR teams. Skills And Experience: 4 to 6 years experience in Tier 1 HR operations, case management and Workday data administration. Strong English verbal and written communication skills that are clear and concise Keen attention to detail and ability to accurately process transactions and data.
Posted 1 month ago
4.0 - 6.0 years
4 - 6 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
HR Staff Services is connecting staff, managers and local HR teams to Amgen's global HR programs and tools. For all global HR questions, we are the place to go to! You will be responsible for providing global HR service center support. Accountabilities: Ensure that inquiries are managed and customers are serviced according to service level agreements and local & global policies & procedures. Act as a dedicated point of contact for our customers (staff, managers and local HR). Ensure that HR transactions are processed according to global processes and compliance. Act as designated subject matter expert on one or more of our expertise areas and be responsible for supporting to maintain our Knowledge base. Responsibilities: Provide excellent tier 1 customer experience to our stakeholders in accordance with Service Level Agreements on the initiation of HR transactions. Log and manage cases, escalations and triaging to tier 2/3 using the ServiceNow case management system. Represent HR Connect to all staff and provide, based on needs and requirements, training, presentations to staff/manager and HR. Provides support and answers to staff and managers on Global HR self service tools, HR processes, HR systems, and HR policies. Develop and maintain the knowledge database in close collaboration with the knowledge management team. Identify improvements and optimizations in Tier 0 knowledge articles. Be able to troubleshoot in more complex system inquiries and identify solutions. Support managers and HR on workday transactions, data audits and UAT support. Maintaining data confidentiality and governance. Create and run reports in Workday and Servicenow Suggest improvements on policies and procedures between service center sites and HR teams Represent HR Connect in HR (global, regional, local) Projects and system & process improvements linked to Workday, BRAVO!, MAP (performance cycle) etc. Building strong stakeholder relationships, collaborate and share best practices across Coe's and HR teams. Skills And Experience: 4 to 6 years experience in Tier 1 HR operations, case management and Workday data administration. Strong English verbal and written communication skills that are clear and concise Keen attention to detail and ability to accurately process transactions and data.
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Workday Core HCM, Workday Absence and time track Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Experience and certification in Workday Absence and time tracking Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with team members to ensure successful project delivery and application functionality. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Develop and implement software solutions based on business requirements. Collaborate with cross-functional teams to ensure project success. Conduct code reviews and provide feedback to team members. Stay updated on industry trends and best practices. Assist in troubleshooting and resolving application issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Workday Core HCM. Strong understanding of HR processes and systems. Experience with Workday Absence and time tracking. Knowledge of integration tools and techniques. Hands-on experience in application development and configuration. Additional Information: The candidate should have a minimum of 3 years of experience in Workday Core HCM. This position is based at our Bengaluru office. Experience and certification in Workday Absence and time tracking is required. Qualifications Experience and certification in Workday Absence and time tracking
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
Purpose of the Role: The HR Operations Temp Resource is responsible for providing critical administrative and operational support to the HR team, ensuring the smooth execution of daily HR processes and activities. This role plays a key part in managing the end-to-end employee life cycle including onboarding, compliance, leave management, employee engagement, and exit processes. Designed to support the HR function during peak activity periods or special projects, the position ensures consistency, efficiency, and compliance in all HR operations. Your Key Responsibilities 1. Employee Onboarding Manage end-to-end onboarding, including PID creation and system access to ensure a smooth Day 1 for new hires. Conduct Day 1 inductions, including floor walks and document collection. 2. New Hire Coordination Collaborate with the recruitment team to ensure a seamless transition from offer acceptance to joining. Schedule introductory meetings with the new joiner s manager, buddy, and IT team. 3. HR Reporting & Analytics Generate routine HR reports on metrics like headcount, turnover, and attendance. Assist in creating dashboards and presentations for HR leadership, and support data entry tasks. 4. Compliance & Legal Support Organize quarterly POSH committee meetings, take minutes, and lead awareness sessions. Manage IC member appointment letters and ensure submission of POSH annual returns by January 31st. Coordinate monthly PF Helpdesk sessions and assist with statutory returns and audits. 5. Internal Communication & Recognition Oversee updates to the India Hub Page for employee announcements and policy changes. Plan and execute Long Service Award events, including coordination of trophies, certificates, and gifts. 6. Administrative & Event Coordination Maintain and update mail distribution lists accurately. Coordinate wellness events across sites and support general administrative HR functions. We bring: A team of diverse employees who aren t afraid to think outside of the box. A truly global and collaborative team that cares about the experience of our employees. The encouragement you need to develop and achieve personal growth. A role that is crucial on projects and allows you to build your brand. A caring and supportive environment where you re empowered to grow and share your ideas. You bring: 1. Bachelor or MBA or Equivalent degree in Human Resources, Business Administration, or related field. 2. 6 months to 2 years of experience in HR or administrative support. 3. Strong communication skills written and verbal. 4. Proficiency in MS Office (Excel, Word, PowerPoint). 5. Basic understanding of HR processes 6. Organized and detail-oriented with good time management.
Posted 1 month ago
10.0 - 20.0 years
35 - 50 Lacs
Hyderabad
Work from Office
Job purpose: Setting up offshore Shared Services teams/ Helpdesk Services. Develops and implements HR shared service strategies that align with the overall business goals, including cost reduction, efficiency gains, and improved employee experience. Establish and manage a UK People Services team. Ideally, should be well-versed in managing key functions such as UK payroll, administration, data and reporting, and helpdesk services . Oversees the design, implementation, and ongoing optimization of HR processes, ensuring they are standardized, efficient, and meet regulatory requirements. Manages the HR shared service budget, tracks key performance indicators (KPIs), and identifies areas for improvement. Build and develop a strong, cohesive team while leading by example. Ensures HR shared services comply with relevant laws, regulations, and company policies, and manages HR-related risks. Looking for someone with energy and passion, driven to create an exceptional support team that can eventually be showcased to other countries and regions, contributing to the development of a global HR People Services capability.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai
Work from Office
Skills: Cold Calling, Microsoft Excel, Job portals, Communication, Social Media Handling, Documentation,. Company Overview. Mobilestyx Consulting & Solutions is a leading IT consulting company established in 2009. We provide quality solutions to a wide range of businesses globally. Our dedicated team of professionals focuses on leveraging the latest technologies to help our clients achieve their business goals. With a strong expertise in web development, mobile apps, IT staffing, and consulting, we have successfully served numerous clients in India, US, Canada, and the UK. Job Overview. We are seeking a highly motivated and enthusiastic Human Resources Intern to join our team at Mobilestyx Consulting & Solutions. As a Human Resources Intern, you will have the opportunity to gain practical experience in various HR functions and contribute to the overall success of our company. This is a full-time position based in Mumbai, Maharashtra, India, and is suitable for candidates with less than 1 year of experience. Qualifications And Skills. Bachelor's degree in Human Resources, Business Administration, or a related field (or currently pursuing). Strong communication and interpersonal skills. Proficiency in Microsoft Excel and other MS Office tools. Familiarity with job portals and recruitment platforms. Ability to handle sensitive and confidential information with professionalism and integrity. Excellent organizational and time management skills. Ability to adapt in a fast-paced and dynamic work environment. Knowledge of social media platforms and their use for recruitment. Positive attitude and willingness to learn. Roles And Responsibilities . Assist with the recruitment and onboarding process, including posting job openings, screening resumes, and conducting initial interviews. Maintain employee records and ensure accurate and up-to-date documentation. Assist in the implementation and coordination of employee training and development programs. Assist with employee relations matters, including interpreting company policies and resolving conflicts. Participate in HR projects and initiatives, such as performance management and employee engagement programs. Contribute to the development and improvement of HR processes and procedures. Assist with administrative tasks, including data entry, filing, and maintaining HR databases. Stay updated with the latest HR trends and best practices. Support the HR team with any other tasks as assigned..
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP SuccessFactors Performance & Goals Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance business operations and efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Drive innovation and continuous improvement- Ensure adherence to project timelines and quality standards Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Performance & Goals- Strong understanding of HR processes and best practices- Experience in implementing and customizing SAP SuccessFactors modules- Knowledge of integration with other HR systems- Hands-on experience in troubleshooting and resolving technical issues Additional Information:- The candidate should have a minimum of 5 years of experience in SAP SuccessFactors Performance & Goals- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP HCM Organizational Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve collaborating with teams to develop solutions and ensure applications align with business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead team meetings to discuss progress and challenges- Implement best practices for application development- Stay updated on industry trends and technologies Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM Organizational Management- Strong understanding of HR processes and organizational structures- Experience in configuring and customizing SAP HCM modules- Knowledge of SAP implementation methodologies- Hands-on experience in SAP system integration Additional Information:- The candidate should have a minimum of 5 years of experience in SAP HCM Organizational Management- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
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