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1.0 - 5.0 years
1 - 5 Lacs
Ahmedabad, Gujarat, India
On-site
Role: Restaurant Manager / Chef de Cuisine Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full-time, Permanent Role Category: F&B Service Education: UG: Diploma in Mechanical or related field (though typically this would be related to hospitality management or culinary studies). PG: Any Postgraduate. Key Responsibilities: Culinary Standards and Kitchen Operations: Menu Creation and Development: Develop, design, and create innovative menu items, including daily specials, seasonal offerings, and signature dishes. Work with the culinary team to develop creative solutions for food presentations and dining experiences. Quality Control: Ensure food quality, consistency, and presentation meet the restaurant's standards. Maintain proper food handling, storage, and sanitation procedures. Regularly inspect food items and cooking techniques to maintain high standards. Production Management: Plan, organize, and manage the production of food items in the restaurant kitchen, ensuring all orders are fulfilled on time and meet customer specifications. Compliance and Standards: Ensure all food preparation and operations comply with health and safety regulations, local laws, and company policies. Monitor kitchen sanitation and food safety to guarantee a safe environment for staff and guests. Cost Control: Work within the established operating budget for food and supplies. Help monitor and control food and labor costs by effectively managing inventory, wastage, and portion control. Leading and Managing the Kitchen Team: Staff Supervision: Lead, motivate, and manage kitchen staff to ensure high levels of performance, productivity, and morale. Supervise cooks and kitchen assistants, ensuring they follow proper procedures and recipes. Training and Development: Develop training plans for new and existing kitchen staff. Coach employees on proper food preparation techniques, kitchen safety, and service standards. Conduct regular performance evaluations and offer constructive feedback. Team Building: Foster a positive and collaborative team environment, ensuring good communication, trust, and respect among kitchen staff. Address any interpersonal issues or conflicts promptly to maintain a harmonious work environment. Cross-Training: Ensure kitchen employees are cross-trained to perform various roles to ensure smooth operations in case of absences or increased workload. Guest Experience and Service Excellence: Customer Interaction: Engage with guests to ensure satisfaction and resolve any issues. Gather feedback from guests regarding the quality of food and service, and make adjustments to meet guest needs. Exceeding Expectations: Set a positive example for guest relations and empower staff to provide outstanding service. Ensure guest expectations are met through consistency, quality, and efficiency. Handling Complaints: Actively manage customer complaints or issues with food quality, presentation, or service. Work to resolve issues quickly, maintaining a positive experience for the guest. Human Resource Management: Employee Development: Identify the developmental needs of kitchen staff, and provide ongoing coaching, mentoring, and support. Help employees enhance their culinary knowledge and skills. Performance Appraisal: Participate in performance evaluations and progressive disciplinary actions as needed. Support staff development with training and career advancement opportunities. Hiring and Staffing: Assist in the recruitment process, interviewing and hiring qualified kitchen team members to meet staffing requirements. Ensure that staff members are skilled and motivated to meet operational goals. Financial Management: Budget Management: Ensure that kitchen operations stay within budget by managing food costs, inventory levels, and staffing effectively. Monitor and manage waste and portion control to maximize profitability. Cost Control: Work with the restaurant manager and finance team to ensure food and labor costs are controlled, reducing wastage and maintaining a positive profit margin. Inventory Management: Supervise inventory levels, ensuring that the kitchen is always fully stocked with necessary ingredients while minimizing waste. Establish strong relationships with suppliers to ensure quality and cost-effectiveness. Operational Responsibilities: Daily Operations: Oversee the daily operations of the kitchen, ensuring that food is prepared and served on time. Coordinate with front-of-house staff to ensure smooth service and effective communication. Scheduling: Develop efficient work schedules for kitchen staff to ensure coverage during peak hours while managing labor costs effectively. Candidate Profile: Education and Experience: High School Diploma or GED with at least 4 years of experience in the culinary, food and beverage, or related professional area. OR A 2-year degree from an accredited university in Culinary Arts , Hotel and Restaurant Management , or a related major, with at least 2 years of experience in the culinary or food service industry. Core Skills: Leadership & Communication: Ability to lead a diverse team of culinary professionals. Excellent communication skills to effectively collaborate with other departments and ensure smooth kitchen operations. Culinary Expertise: Strong understanding of food preparation, cooking techniques, and kitchen equipment. Ability to develop, create, and modify recipes, menus, and food presentation. Financial Acumen: Ability to manage budgets, monitor food costs, and develop strategies to achieve financial goals while maintaining high standards of food quality. Problem-Solving: Skilled in identifying operational issues and implementing effective solutions to maintain efficiency, quality, and customer satisfaction. Guest-Centric Focus: Always striving to improve guest satisfaction and exceed expectations by consistently delivering high-quality food and exceptional service. Additional Qualifications: Food Safety Knowledge: Thorough understanding of food safety standards, sanitation procedures, and local regulations related to food handling and preparation. Adaptability: Ability to manage a fast-paced environment and adjust to changing business needs and customer demands. Creativity: Strong creative skills to design and implement new menu items and food presentations that appeal to guests and elevate the restaurant's culinary offerings. Additional Responsibilities: Provide information and updates to supervisors, co-workers, and subordinates as needed through meetings, emails, or direct communication. Analyze feedback and use insights to continually improve kitchen operations and customer satisfaction. Participate in departmental meetings and contribute to ongoing improvements in food service and team performance.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Chennai, Tamil Nadu, India
On-site
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Strives to improve service performance. Provides immediate assistance to guests as requested. Ensures employees understand customer service expectations and parameters. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Manages payroll administration. Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Participates in employee progressive discipline procedures. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises on-going training initiatives and conducts training when appropriate. Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains high visibility in public areas during peak times. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Performs Front Desk duties in high demand times.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Telangana, India
On-site
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Strives to improve service performance. Provides immediate assistance to guests as requested. Ensures employees understand customer service expectations and parameters. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Manages payroll administration. Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Participates in employee progressive discipline procedures. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises on-going training initiatives and conducts training when appropriate. Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains high visibility in public areas during peak times. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Performs Front Desk duties in high demand times.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Strives to improve service performance. Provides immediate assistance to guests as requested. Ensures employees understand customer service expectations and parameters. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Manages payroll administration. Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Participates in employee progressive discipline procedures. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises on-going training initiatives and conducts training when appropriate. Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains high visibility in public areas during peak times. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Performs Front Desk duties in high demand times.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Delhi, India
On-site
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Strives to improve service performance. Provides immediate assistance to guests as requested. Ensures employees understand customer service expectations and parameters. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Manages payroll administration. Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Participates in employee progressive discipline procedures. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises on-going training initiatives and conducts training when appropriate. Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains high visibility in public areas during peak times. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Performs Front Desk duties in high demand times.
Posted 2 weeks ago
8.0 - 10.0 years
8 - 10 Lacs
Hyderabad, Telangana, India
On-site
Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment Leads the leadership teams in the development and implementation of property-wide strategies Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations In addition, the General Manager builds relationships with key customers through personal involvement in the sales process The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Position serves as the principal interface with property ownership and establishes relationship as a business partnership Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units In addition, the position is responsible for sales and revenue generation for all units within the cluster CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area CORE WORK ACTIVITIES Leading Operations and Department Teams Sets goals and expectations for direct reports using the performance review process Identifies leadership management on the property Inspires and motivates team to achieve operational excellence Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results Managing and Sustain Sales and Marketing Strategy Develops deployment strategies to market property in order to continue to grow market share Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies Ensures focus is on proactive selling as well as reactive selling Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property s market position Managing Responsibilities with Property Stakeholders Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager s position as the point person for the owner Manages an effective balance between the owners interests and the company s interests Understands the owners perspective and ROI expectations Managing Profitability Identifies key drivers of business success and keeping the team focused on the critical few to achieve results Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market Champions change in order to insure property is profitable Maintaining Revenue Management Goals Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year Oversees the alignment of revenue strategies amongst the area properties Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy Managing Property Operations Holds staff accountable for successful performance Utilizes an open door policy Communicates a clear and consistent message regarding property goals to produce desired results Fosters employee commitment to providing excellent service Managing and Conducting Human Resources Activities Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities Role: Hotel / General Manager Industry Type: Hotels & Restaurants Department: Food,Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
10.0 - 18.0 years
10 - 18 Lacs
Panjim, Goa, India
On-site
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives. Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Drives alignment of all employees, team leaders and managers to the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guests expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings. Role: Restaurant Manager Industry Type: Hotels & Restaurants Department: Food,Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: F&B Service Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
4.0 - 6.0 years
4 - 6 Lacs
Amritsar, Punjab, India
On-site
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives. Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Drives alignment of all employees, team leaders and managers to the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guests expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings. Role: Restaurant Manager Industry Type: Hotels & Restaurants Department: Food,Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: F&B Service Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
6.0 - 8.0 years
6 - 8 Lacs
Panjim, Goa, India
On-site
Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds, and physical plant with particular attention towards safety, security, and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance, and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in engineering and maintenance or a related professional area; technical training in HVAC-R/Electrical/Plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in engineering and maintenance or a related professional area; technical training in HVAC-R/Electrical/Plumbing. CORE WORK ACTIVITIES Managing Engineering Operations and Budgets Works with property and regional engineering leadership teams to determine how Engineering is performing against the budget and highlights areas of concern to leadership. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, and electrical systems in accordance with Standard Operating Procedures. Administers service contracts to support property needs. Ensures fire crew has complete understanding of all procedures, equipment, and alarms. Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.). Manages and controls heat, light, and power. Develops an engineering operating strategy that aligns with the property/brand's business strategy. Develops and manages the Engineering budget. Ensures integration of departmental goals in game plans. Oversees execution of long-term preventative maintenance and 10-year asset protection plans. Reviews financial reports and statements to determine how Engineering is performing against the budget. Addresses potential areas of concern and proposes solutions to owners proactively. Communicates a clear and consistent message regarding departmental goals to produce desired results. Supervises construction to ensure timely completion of projects within budgetary guidelines. Maintaining Engineering Standards Ensures compliance with state, local, and federal regulations. Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems). Ensures building and equipment licenses, permits, and certifications are current. Ensures property policies are administered fairly and consistently. Managing Profitability Manages areas of operation to budget by reviewing operating statements, budget worksheets, and payroll progress reports. Monitors and manages the payroll function. Manages departments controllable expenses to achieve or exceed budgeted goals. Participates in the development of department capital expenditure goals; manages projects as needed. Participates in the budgeting process for areas of responsibility. Prepares weekly and period-end P&L critiques. Understands the impact of the department's operation on the overall property financial goals; educates staff on details as appropriate. Reviews and manages controllable expenses such as heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc. Conducting Human Resources Activities Ensures employees are treated fairly and equitably. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner. Celebrates successes by publicly recognizing the contributions of team members. Resolves guest problems and complaints. Brings issues to the attention of Human Resources as necessary. Ensures that regular ongoing communication takes place throughout the engineering operation to communicate daily operations activities, set expectations, and create awareness of business objectives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Role: Manufacturing Engineering Manager Industry Type: Hotels & Restaurants Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Engineering Education: UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
Webs Optimization Software Solution, established in 2013 and based in Sola, S.G. Highway, Ahmedabad, is a leading technology solutions provider. Our team of over 80+ skilled professionals specializes in custom web and mobile app development. We deliver innovative, tailored solutions across various industries, ensuring excellence and customer satisfaction. We offer a work environment that promotes work-life balance and values our employees" well-being. Our company provides a 5-day work week, flexible timing, company tours, and celebrates festivals together. We operate on a hybrid work model and have no hidden policies that may affect our employees negatively. At Webs Optimization, we prioritize the learning and development of our employees. We provide opportunities for growth and skill enhancement to help our team members reach their full potential. Our favorable work environment fosters collaboration, creativity, and productivity. If you have a vision and are looking to join a dynamic team, we welcome you to apply. Please send your CV to careers@websoptimization.com, and we will be in touch to discuss potential opportunities.,
Posted 2 weeks ago
3.0 - 10.0 years
0 - 0 Lacs
haryana
On-site
As an HR Recruiter in the real estate industry, your primary responsibilities will include screening resumes, conducting in-person and phone interviews with candidates, administering company assessments, and performing reference and background checks. Additionally, you will be expected to make recommendations to hiring managers, coordinate interviews, and maintain relationships with internal and external clients to ensure staffing goals are met. You will also be responsible for communicating employer information and benefits during the screening process, staying informed about the company's organization structure, personnel policies, and employment laws. Serving as a liaison with employment agencies, colleges, and industry associations is also a key aspect of this role. Timely reporting on employment activities and conducting exit interviews are essential duties as well. To be successful in this position, you should have a solid understanding of recruitment, employee relations, onboarding, performance management, and HR policies in the real estate industry. A minimum of 3-10 years of experience in real estate HR is required for this role. A graduation or MBA degree is preferred for this position. If you meet these qualifications and are interested in this opportunity, please send your updated resume along with your current salary details to jobs@glansolutions.com. For any further queries, you can contact Satish at 8802749743 or visit our website at www.glansolutions.com.,
Posted 2 weeks ago
1.0 - 9.0 years
1 - 9 Lacs
Pune, Maharashtra, India
On-site
Position Overview: Entry-level management role responsible for assisting with the successful completion of daily shift requirements. Oversee front office areas including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Focus on achieving guest and employee satisfaction and operating budget goals. Assist with financial and administrative responsibilities. Education and Experience: High school diploma or GED; 2 year's experience in guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. Core Work Activities: Supporting Management of Front Desk Team: Lead, influence, and encourage team members using strong interpersonal and communication skills. Demonstrates honesty/integrity; leads by example. Builds mutual trust, respect, and cooperation among team members. Supports day-to-day operations, and steps in during employee absences. Coaches, counsels, and encourages employees. Handles employee questions and concerns. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals: Manage day-to-day operations ensuring quality standards and customer expectations are met. Develop specific goals and plans to prioritize work. Handle complaints, disputes, and conflicts. Participate in department meetings and communicate clear goals. Strive to improve service performance and maximize room revenue. Ensuring Exceptional Customer Service: Provide services that exceed customer expectations for satisfaction and retention. Improve service by understanding guest needs and providing individual coaching. Empower employees to provide excellent customer service within guidelines. Handle guest problems and complaints, escalating as necessary. Managing Projects and Policies: Implement customer recognition/service programs and ensure the process is followed. Review guest satisfaction results with employees and ensure proper supplies and uniforms are available. Supporting Handling of Human Resource Activities: Identify developmental needs of others and provide coaching or mentoring. Set performance standards and monitor performance. Provide feedback based on observation of service behaviors. Participate in employee recognition programs and performance appraisals. Additional Responsibilities: Provide information to supervisors, co-workers, and subordinates through various communication channels. Analyze information and evaluate results to find solutions. Keep executives, peers, and subordinates updated with relevant information. Perform all duties at the Front Desk as necessary. Understand the functions of Bell Staff, Switchboard, and Concierge/Guest Services.
Posted 2 weeks ago
12.0 - 22.0 years
12 - 22 Lacs
Hyderabad, Telangana, India
On-site
Job description Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager.
Posted 2 weeks ago
7.0 - 10.0 years
7 - 10 Lacs
Indore, Madhya Pradesh, India
On-site
Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer. OR 4-year bachelors degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Assists with establishing guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets Assists with the development of the Training budget as required. Assists with managing budget in alignment with Human Resources and property financial goals. Assists with managing department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.
Posted 2 weeks ago
4.0 - 7.0 years
4 - 7 Lacs
Panjim, Goa, India
On-site
Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success Ensures compliance with applicable regulations and Standard Operating Procedures CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area
Posted 2 weeks ago
4.0 - 6.0 years
4 - 6 Lacs
Panjim, Goa, India
On-site
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area. OR Masters degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assists in Conducting Strategic Planning and Decision Making Assists in the development of means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Analyzes information, forecasts sales against expenses and creates annual budget plans. Compiles information, analyzes and monitors actual sales against projected sales. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Assists in the creation of the annual operating budget for the property. Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. Assists in the implementation of a system of appropriate controls to manage business risks. Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. Analyzes financial data and market trends. Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company s and brand s strategic direction. Provides on going analytical support by monitoring the operating department s actual and projected sales. Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance & Accounting Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. Oversees internal, external and regulatory audit processes. Provides excellent leadership by assigning team members clear accountability backed by appropriate authority. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Anticipating and Delivering on the Needs of Key Stakeholders Attends meetings and communicating with the owners, understanding the priorities and strategic focus. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Demonstrates an understanding of cash flow and owner priorities. Manages communication with owners in an effective manner. Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. Facilitates critique meetings to review information with management team. Developing and Maintaining Finance and Accounting Goals Ensures Profits and Losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Submits reports in a timely manner, ensuring delivery deadlines. Develops and supports achievement of performance goals, budget goals, team goals, etc. Improves profit growth in operating departments. Reviews audit issues to ensure accuracy. Managing Projects and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc. Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). Ensures compliance with management contract and reporting requirements. Ensures compliance with standard and local operating procedures (SOPs and LSOPs). Ensures compliance with Standard Operating Procedures (SOPs). Managing and Conducting Human Resource Activities Ensures team members are cross-trained to support successful daily operations. Ensures property policies are administered fairly and consistently. Ensures new hires participate in the department s orientation program. Ensures new hires receive the appropriate new hire training to successfully perform their job. Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. Conducts performance review process for employees Participates in hiring activities as appropriate. Role: Finance Executive Industry Type: Hotels & Restaurants Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
4.0 - 7.0 years
4 - 7 Lacs
Panjim, Goa, India
On-site
Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success Ensures compliance with applicable regulations and Standard Operating Procedures CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Amritsar, Punjab, India
On-site
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area. OR Masters degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assists in Conducting Strategic Planning and Decision Making Assists in the development of means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Analyzes information, forecasts sales against expenses and creates annual budget plans. Compiles information, analyzes and monitors actual sales against projected sales. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Assists in the creation of the annual operating budget for the property. Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. Assists in the implementation of a system of appropriate controls to manage business risks. Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. Analyzes financial data and market trends. Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company s and brand s strategic direction. Provides on going analytical support by monitoring the operating department s actual and projected sales. Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance & Accounting Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. Oversees internal, external and regulatory audit processes. Provides excellent leadership by assigning team members clear accountability backed by appropriate authority. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Anticipating and Delivering on the Needs of Key Stakeholders Attends meetings and communicating with the owners, understanding the priorities and strategic focus. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Demonstrates an understanding of cash flow and owner priorities. Manages communication with owners in an effective manner. Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. Facilitates critique meetings to review information with management team. Developing and Maintaining Finance and Accounting Goals Ensures Profits and Losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Submits reports in a timely manner, ensuring delivery deadlines. Develops and supports achievement of performance goals, budget goals, team goals, etc. Improves profit growth in operating departments. Reviews audit issues to ensure accuracy. Managing Projects and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc. Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). Ensures compliance with management contract and reporting requirements. Ensures compliance with standard and local operating procedures (SOPs and LSOPs). Ensures compliance with Standard Operating Procedures (SOPs). Managing and Conducting Human Resource Activities Ensures team members are cross-trained to support successful daily operations. Ensures property policies are administered fairly and consistently. Ensures new hires participate in the department s orientation program. Ensures new hires receive the appropriate new hire training to successfully perform their job. Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. Conducts performance review process for employees Participates in hiring activities as appropriate. Role: Finance Executive Industry Type: Hotels & Restaurants Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
15.0 - 19.0 years
0 Lacs
navi mumbai, maharashtra
On-site
Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions to meet clients" most intricate digital transformation needs. With a comprehensive portfolio encompassing consulting, design, engineering, and operations, the company assists clients in achieving their boldest ambitions and establishing sustainable, future-ready businesses. With a global presence of over 230,000 employees and business partners in 65 countries, Wipro ensures its customers, colleagues, and communities thrive in an ever-evolving world. For more information, please visit www.wipro.com. Role: Head Business Solutions & Application Management Location: Gurugram / Mumbai / Bengaluru As the Head of Business Solutions & Application Management, your primary objective is to craft and oversee the data and information strategy that drives business decisions and growth within the organization. Within the Business Integrated Technology Solutions (BiTS) framework, the Application domain stands out as the most influential pillar, significantly contributing to the IT organization's differentiation and success. Your responsibilities in this role include: - Leading the Enterprise Business Application and Digital Solutions function to facilitate Business Transformation, Enterprise Business Solutions, Technology, DevOps, and App Modernization - Spearheading Digital transformation initiatives across various departments such as Sales, Customer, Delivery, HR, Finance, and Admin - Demonstrating expertise in Business Planning, IT Strategy Formulation & Execution, Operations, standardization & automation, rules, controls & data management, Business Process Outsourcing, and collaborating closely with key stakeholders including CIO, CFO, CXO, CEO - Managing the adoption of cutting-edge technologies in mobile, social, and analytic solutions to revamp applications with a human-centric approach - Implementing large-scale Process and Business Transformation projects in Sales, Delivery, HR, Finance, Administration, and Talent Supply Chain Management leveraging modern technologies like HANA, MS Dynamics, and cloud solutions - Enhancing the SAP Center of Excellence including specialized areas like SAP RISE, SAP-HANA, Fiori, UI/UX - Overseeing the Company's project execution within set timelines and costs while driving new IT Initiatives beyond large business projects - Ensuring SLA Adherence for all Enterprise Applications to maintain uptime within target parameters - Conducting Internal and External IT Audits related to ITGC, Processes, etc. - Ensuring Application Security for the Enterprise Landscape - Implementing Business Continuity and Disaster Recovery (BCDR) strategies for the Enterprise Landscape - Managing Budgeted work and Fresher onboarding to maintain productive HC - Completing In-scope planned CRs efficiently - Integrating Acquired Entities into the Enterprise Business application landscape - Focusing on Attrition Reduction and enhancing retention through various people practice instruments - Supervising a large team of 800+ headcount supporting various sub-functions Key Qualifications: - Bachelor's degree in information technology - 15 years of experience in a senior-level data management role - Proficient in Stakeholder Management - Strong leadership, communication, and project management skills - Analytical mindset - Demonstrates professionalism and ethical behavior Join Wipro in reinventing your world. With a vision to build a modern Wipro that serves as an end-to-end digital transformation partner, we invite individuals who are inspired by reinvention and aspire for continuous evolution in their careers and skills. At Wipro, we are committed to empowering you to design your reinvention journey amidst a business driven by purpose and innovation. Come, be a part of Wipro, and realize your ambitions. Wipro welcomes applications from individuals with disabilities to foster an inclusive work environment.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As an ideal candidate for this role, you should hold at least an undergraduate degree and have a minimum of 2 years of experience in HR/Administration. This position is open only to female candidates. This is a full-time job that offers benefits such as provided meals and life insurance. The work schedule involves rotational shifts, and the work location is on-site. If you meet the qualifications and are ready to take on this opportunity, we encourage you to apply and be a part of our team dedicated to excellence in HR/Administration.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be responsible for implementing various modules such as Operation, Finance and Accounting, Inventory Management, and HR within the organization. This includes analyzing reported issues from users and categorizing them as software defects, data issues, or user understanding problems, and then resolving them accordingly. Additionally, you will be required to monitor system usage and provide training to users as needed. You will also be tasked with testing systems provided by external vendors to ensure they meet the organization's requirements and working standards. Availability for support beyond regular office hours may be necessary. Experience with application integration technologies and projects is preferred, along with the ability to work independently and effectively communicate technical issues in a clear manner. Managing and troubleshooting ERP-related issues for corporate and remote offices across India will be part of your responsibilities. You will also be involved in creating technical support documentation for systems and applications, updating and modifying the ERP, and managing users with a calm and smart approach. In addition, you will be responsible for managing and monitoring LAN & WAN networks of corporate and remote offices, providing network support for various operating systems, and installing/configuring computer network equipment. Hardware inventory management, server maintenance, policy development for network resource usage, security improvements, system upgrades, and network performance monitoring are also key aspects of the role. This is a full-time, permanent position with benefits including health insurance, life insurance, and paid time off. The work location is in-person in Ahmadabad, Gujarat, and candidates with a Bachelor's degree are preferred. Ideal candidates will have at least 2 years of experience as an IT executive, 1 year of experience with SAP ERP, and 2 years of experience in the transport industry. Candidates should be able to reliably commute to or plan to relocate to Ahmadabad, Gujarat before starting work. Day shift availability is required for this position.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Senior Executive in the People & Culture Operations team at Morningstar India Private Ltd., you will play a crucial role in supporting the development and growth of talent by collaborating with business leaders and global teams. Your primary responsibility will be to implement human resource strategies in India to enhance organizational effectiveness. To excel in this role, you should possess an MBA or Post-graduate degree in HR along with a minimum of 2-5 years of professional experience. Your proactive and approachable nature, coupled with an innovative mindset and the ability to challenge the status quo, will be key attributes. Attention to detail, effective communication skills, and proficiency in MS Office applications, especially Excel, are essential for success in this position. In this role, you will oversee the Employee Service Center, provide consultation on policies and processes to employees and managers, and support daily operations such as onboarding, induction, and employee query resolution. Additionally, you will be responsible for updating the HR Information system, identifying process-related challenges, and driving operational excellence within the team. Working at Morningstar, you will benefit from a culture that fosters innovation, provides flexibility, and recognizes your contributions through a competitive salary and benefits package. You will have the opportunity to collaborate with a dynamic team, engage in continuous learning and development, and work on cross-functional projects to enhance your skills. Furthermore, you will have the chance to work with global counterparts, gain exposure to different ways of working, and contribute to the overall success of the organization. Morningstar is an equal opportunity employer that offers a hybrid work environment, combining remote work with in-person collaboration, to ensure a balanced and engaging work experience for all employees.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
kerala
On-site
The Head of Training is responsible for leading the development, implementation, and management of training programs across the organization. You will ensure that employees at all levels receive effective training aligned with company goals and industry best practices. Your key responsibilities will include designing and implementing comprehensive training strategies for all departments, developing and managing training calendars, content, and modules for onboarding, skill enhancement, and leadership development. Additionally, you will coordinate with department heads to identify training needs and performance gaps, lead a team of trainers, evaluate training effectiveness, collaborate with external vendors or consultants as needed, maintain records of all training activities, and ensure compliance with regulatory and organizational training requirements. To qualify for this role, you should have a Bachelor's/Masters degree in HR, Education, Business Administration, or a related field, along with a minimum of 5-7 years of experience in training and development, with at least 3 years in a leadership role. You should possess strong knowledge of training methods, adult learning principles, and e-learning platforms, as well as excellent communication, leadership, and organizational skills. The ability to manage multiple programs and prioritize tasks efficiently is essential. Preferred skills for this position include experience in retail, FMCG, or similar sectors, certification in Learning & Development or Instructional Design (e.g., CPTM, ATD), and familiarity with LMS platforms and digital training tools. In addition to the challenging and rewarding work environment, the benefits offered for this position include Provident fund and Health Insurance.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
You are a skilled and experienced Senior SAP VIM Consultant with over 10 years of IT experience, looking for a new opportunity to showcase your expertise. You have a Bachelor's Degree in Science, IS/IT, Engineering, or a related field and are well-versed in SAP FICO (FICO Functional Consultant). Your responsibilities will include working on SAP ECC 6.0 and Open Text Vendor Invoice Management (VIM) version 7.5 and above. You will be involved in the implementation and configuration of Financial Accounting (FI) and customization of all VIM components such as Archive Server, Document Pipeline, and automating invoice data entry using ICC- Optical Character Recognition (OCR). Your role will require creating Business blueprints, functional specs, reviewing development requests, writing technical specs, coding, testing, and coordinating transport of changes for custom programs and enhancements. You should have experience in VIM Version Upgrades, Service Pack Upgrades, test script creation, and working with HPQC. In addition, you should possess solid skills in VIM technical side, VIM Workflow configuration, WF troubleshooting, RFC, Dialog Programming, Function Modules, Classical & Interactive ALV Reports, SAP scripts, User Exits, BADI, BTE, Screen Painter, Menu Painter, ALV, Data Dictionary Objects, and Data Migrations. Experience in testing, troubleshooting, and code review for correctness & performance enhancement is crucial. Knowledge of performance tuning using SQL Trace and RFC Trace is a plus. Familiarity with SD, MM & HR functional modules will be beneficial. You will be responsible for the end-to-end Vendor Invoice Management (VIM) implementation and should be prepared to upgrade to version 16.3 in order to work with S/4HANA. If you are looking for a challenging role where you can utilize your skills and grow professionally, this position at Resolve Tech Solutions could be the perfect fit for you. Contact us at O: 8919338521 or 9000334838 or email us at rudra.kumar@resolvetech.com or lalitha.vadlamani@resolvetech.com to explore this exciting opportunity. At Resolve Tech Solutions, we offer you the chance to grow with us on our journey of expansion and excellence. We are committed to providing innovative solutions to our clients through a collaborative culture that values teamwork and personal development. Join us as we continue to lead in traditional and emerging technologies, creating a niche for ourselves as a premier technology solutions provider.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
The Center for Creative Leadership (CCL) is a renowned global provider of leadership development, training, and solutions catering to a diverse customer base worldwide. Our dedicated team consists of individuals with various skills, ranging from team-building and problem-solving to creative thinking and transformational vision. At CCL, you will play a vital role in our mission to cultivate superior leaders and create a positive impact on the world. Working alongside a team of global thought leaders, practitioners, researchers, and partners, you will be motivated and inspired to contribute to our clients" success, foster growth among colleagues, and make a meaningful difference in the lives of individuals across the globe. As a Talent Acquisition Specialist APAC & EMEA on a one-year contract with the potential for permanent placement, your primary responsibility will involve overseeing the entire recruitment process across multiple regions. Your objective will be to attract, recruit, and retain top talent within the market. Collaborating closely with regional hiring managers, HR teams, and the Global Talent Acquisition department, you will identify staffing requirements, devise effective recruitment strategies, and ensure a seamless experience for candidates. Although the role will be based in our India office, you will be supporting recruitment activities for both the APAC and EMEA regions. Key Responsibilities: - Develop and execute innovative recruitment strategies to attract top-tier talent in India, APAC, and EMEA. - Customize recruitment strategies based on the unique hiring needs and market trends in each region. - Collaborate with hiring managers and HR teams to outline job specifications, craft job descriptions, and offer guidance throughout the global hiring process. - Uphold a positive candidate experience by maintaining regular communication, providing prompt feedback, and upholding the company's brand image. - Establish and nurture a robust pipeline of potential candidates for future recruitment needs. - Monitor recruitment metrics, evaluate data, and generate regular reports on recruitment progress and results. - Ensure compliance with established global Hiring/Recruiting procedures by aligning with and supporting the initiatives of the Global Talent Acquisition team. Qualifications: - Bachelor's degree in human resources, Business Administration, or a related field. - Demonstrated experience as a Talent Acquisition Specialist or similar role, with a background in managing recruitment activities across diverse regions. - Profound knowledge of recruitment processes, tools, and methodologies. - Previous experience and connections within the Professional Services sector would be advantageous. - Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all organizational levels. - Familiarity with regional employment laws and regulations. - Capacity to manage multiple priorities in a dynamic work environment. - Proficiency in utilizing applicant tracking systems (ATS) and other recruitment software. Benefits: - Employer-paid insurance - Flexible benefits - Paid time off and holidays We look forward to welcoming a dedicated and talented professional like you to our team to help us in our mission of shaping exceptional leaders and creating a positive impact on a global scale.,
Posted 2 weeks ago
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