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1 Job openings at HR
Customer Service Associate

telangana

0 - 4 years

INR Not disclosed

On-site

Full Time

You will be working as a full-time on-site Customer Service Associate at SiPS Sidharth Inventory and Procurement Services/ Recruitment Consultancy in Kondapur, Telangana, India. Your responsibilities will include interacting with customers, addressing their inquiries, and ensuring their satisfaction. Your daily tasks will involve answering calls, providing information on products and services, and resolving customer concerns. It is essential to maintain accurate customer records and strive to deliver exceptional service to uphold high service quality standards. To excel in this role, you should possess strong customer support and service skills along with the ability to ensure customer satisfaction and experience. Excellent phone etiquette, effective communication, and interpersonal abilities are crucial. You must be adept at handling challenging customer interactions calmly and efficiently. Familiarity with customer service software and tools is beneficial. While a high school diploma or equivalent is required, a Bachelor's degree is considered a plus. Prior experience in a customer service role is preferred. This position offers a hybrid working model, with the first three months in the office followed by the opportunity to work from home based on performance. Proficiency in English, Hindi, and Telugu is required for effective communication with customers. If you meet the qualifications and are enthusiastic about providing top-notch customer service, we encourage you to reach out for more details or submit your CV to hr@sipss.in.,

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