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3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
The position aims to support the business organization in achieving all departmental Key Performance Indicators (KPIs) by providing Consulting and Project services to ADP Clients within agreed standards and timeframes. As a member of the team, you will be responsible for defining client requirements, conducting gap analysis, documenting findings, coordinating build and configuration processes, and ensuring successful implementation of custom solutions and associated services within specified timelines. Collaboration with internal and external client stakeholders is essential to develop executable plans that encompass both functional and technical work streams of the project. You will be expected to offer best practice solutions aligned with customer-defined business needs and rules, while effectively communicating with clients throughout the implementation lifecycle using various mediums including face-to-face, written, and verbal communication. Anticipating, identifying, and analyzing risks, problems, and opportunities will be crucial in establishing priorities and efficiently allocating resources for resolutions. Applying project methodology, such as planning, follow-up, reporting, and quality assurance, is necessary to review progress against specified criteria and deliverables, implementing corrective actions as needed. Remaining up-to-date with technology and legislative developments relevant to the product is vital, as is demonstrating a high level of customer service across all internal and external stakeholders in a fast-paced and high-pressure environment. Building and maintaining good working relationships with other Associates in accordance with ADP values, ensuring cooperation and sharing of skills and expertise, and entering all relevant issues and activities into management systems are integral parts of the role. Achieving team and individual KPIs, driving personal development plans, documenting risks, escalating as required, conducting post-production reviews, sharing learnings, and contributing to continuous improvement efforts are all aspects you will be responsible for. In the realm of Human Resources, you will support core HR configuration and functionality during implementation, data mapping, conversion, and validation, detailed design sessions with clients, unit testing, defect resolution, status updates, and transitioning to service in partnership with Client Success. Your role will extend to supporting PR-related data mapping, conversion, and validation, conducting design sessions, preparing functional specifications, unit testing, defect resolution, status updates, and transitioning to service in collaboration with Client Success.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
The position requires you to support the business organization in achieving all departmental Key Performance Indicators (KPIs) by delivering Consulting and Project services to ADP Clients in accordance with established standards and timelines. You must possess the following skills: Your key responsibilities will include defining client requirements, conducting gap analysis, documenting, coordinating build and configuration processes. You will collaborate with internal and external client stakeholders to formulate an actionable plan that addresses both functional and technical aspects of the project. Providing optimal solutions based on customer-defined business needs and rules is essential. Additionally, you will be responsible for successfully implementing custom solutions and associated services within specified timeframes. Communication with clients throughout the implementation lifecycle, utilizing various mediums such as face-to-face, written, and verbal channels, is crucial. You should be able to anticipate, identify, and analyze risks, issues, and opportunities, prioritizing tasks efficiently and allocating resources effectively for resolutions. Adhering to project methodology, including planning, follow-up, reporting, and quality assurance, is a key aspect of the role. Monitoring progress against defined criteria and deliverables, implementing corrective actions as necessary, is part of your responsibilities. Maintaining a high level of professionalism, integrity, and customer service while interacting with stakeholders in a fast-paced and high-pressure environment is essential. Keeping abreast of technological advancements and legislative changes related to the product is also required. Building and nurturing positive working relationships with colleagues in alignment with ADP values, sharing expertise, and cooperating effectively are important. Ensuring all pertinent issues and activities are accurately documented in management systems is essential for effective project management. Meeting team and individual KPIs, driving personal development, and proactively identifying and addressing risks are part of the role. In the Human Resources domain, you will be supporting core HR configuration and functionality during implementation. This includes data mapping, conversion, validation, detailed design sessions, unit testing, defect resolution, and providing status updates to the project manager. Collaborating with Client Success for a seamless transition to service is also a crucial aspect of the role. Conducting post-production reviews, sharing insights, and contributing to continuous improvement efforts are part of your responsibilities. In summary, the role requires you to be a proactive, detail-oriented professional capable of managing multiple tasks effectively while ensuring high-quality deliverables and maintaining strong relationships with clients and colleagues.,
Posted 1 month ago
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