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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

About Us At Bank of America, the common purpose is to help make financial lives better through the power of every connection. Responsible Growth is the guiding principle that shapes the company's operations and its commitment to clients, teammates, communities, and shareholders on a daily basis. Being a great place to work globally is vital for driving Responsible Growth, and Bank of America is dedicated to fostering a diverse and inclusive workplace for all individuals. The company values hiring individuals with varied backgrounds and experiences, and provides competitive benefits to support the physical, emotional, and financial well-being of its teammates and their families. Bank of America emphasizes collaboration and flexibility for its employees, utilizing a multi-faceted approach tailored to the diverse roles within the organization. Joining Bank of America offers a fulfilling career with opportunities for learning, growth, and making a meaningful impact. Global Business Services Global Business Services plays a crucial role in delivering Technology and Operations capabilities to the Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model with resilient operations on a global scale. The organization is renowned for its flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, Bank of America operates in five locations under the entity BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation serving as the operating company for India operations of Global Business Services. Process Overview Global Banking & Markets Operations (GBAM Ops) provides support for both Global Banking and Global Markets Operations. Global Banking Operations delivers comprehensive financial services solutions, including credit, depository, treasury, and trade services. Global Markets Operations offers end-to-end support for Global Markets sales, trading, and underwriting businesses, encompassing services across securities, derivatives, foreign exchange, futures, options, and commodities products. The group responsible for Global Operations Transformation & Change oversees strategic initiatives, centralized business performance management functions, and large-scale transformation projects within GBAM Operations and regional T&O. Job Description As a member of the Global Ops Change Group, you will be an integral part of a multi-disciplinary team tasked with delivering industry-leading Front-to-Back process and technology solutions. Acting as a change agent, you will manage value-driven initiatives throughout the project life cycle, leveraging your expertise in technology, Finance/Middle-Office Operations, and project management to address complex issues and drive solutions. Your role will involve contributing to enterprise-wide direction for GBAM Ops functions, supporting front-to-back integration and change initiatives, and taking accountability for successful change execution. You will collaborate with stakeholders, analyze business requirements, define project scope, prepare key project artifacts, manage risks and dependencies, plan and execute projects/UAT, ensure compliance with global standards, and communicate effectively to drive change agendas. Responsibilities - Collaborate with stakeholders to analyze and interpret business requirements and drive the End-to-End Project plan - Define project scope, perform change assessment, and prepare key project artifacts - Manage risks, assumptions, issues, and dependencies that can impact project delivery - Plan, manage, and execute end-to-end projects/UAT for medium to large-sized initiatives - Create UAT plan, define test approach, coordinate with technology teams, manage defect resolution, and oversee UAT governance - Ensure adherence to Global Change Standards and Enterprise Procedures, and maintain documentation quality - Monitor project scope, timeline, and budget, and facilitate effective communication, stakeholder engagement, and issue resolution - Produce test metrics/MI for senior management reporting Requirements Education: Post-graduate preferred Certifications: NA Experience Range: 5-7 years Foundational Skills - Strong change management and transaction reporting experience - Prior experience in regulatory/global markets space preferred - Excellent verbal and written communication/presentation skills - Detail-oriented with strong analytical and impact assessment abilities - Proficiency in tools and techniques for requirements analysis, project/UAT status reporting, and updates - Understanding of Global Banking and Markets products and processes - Familiarity with global regulatory frameworks and reporting obligations - End-to-end Project/UAT management skills - Knowledge of SDLC framework, testing cycles, and Front-to-Back Workflow - Project lifecycle management/tracking and RAID reporting experience Desired Skills - Negotiation skills for engaging with stakeholders at various levels - Stakeholder management across regions, functions, and lines of business - Hands-on experience with JIRA, HP-QC, SQL/Excel VBA, MS Access, SharePoint, and MIS handling Work Timings: 1:30 PM IST - 10:30 PM IST Location: GIFT/GGM/MUM,

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6.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

We have a new opportunity for a "CRM Support Product Owner" with our client in India on a 1-year contract. As the CRM Support Product Owner, you will be responsible for managing and supporting live digital assets with a focus on CRM implementation, digital transformation, product management, requirement analysis, data analytics, business process redesign, and project management. To qualify for this role, you should have a Bachelor's degree in computer science, software engineering, or a related field. Additionally, having a product management or ITIL certification would be a plus. You should have at least 6 years of experience in product management or support roles, specifically focusing on live digital assets. As a successful candidate, you must have expertise in CRM Implementation, Digital Transformation, Product Management, Requirement Analysis, Data Analytics, Business Process redesign, and Project Management. You should be a product owner with experience in Project Management and Salesforce Cloud Consultant, having integrated Salesforce solutions with multiple data sources using AGILE Methodologies. Your responsibilities will include collaborating with business stakeholders to gather requirements, customize Salesforce features, and lead Agile teams in the successful implementation of Salesforce CRM. You should be familiar with a range of tools and technologies including Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Data Cloud, Google Cloud Platform, CRM Analytics, MS Office Suite, Data Visualization tools, Planning Tools, Testing/Defect Tracking Tools, Marketing tools, Databases, and more. The ideal candidate will have experience in product management within a large and complex organization, proficiency in agile methodologies and tools, and experience with incident management and resolution processes. If you meet these qualifications and are interested in this opportunity, please send your CV along with your expected salary, notice period, current location, nationality, and visa details to nazreen.muhamed@lancesoft.com.,

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4.0 - 9.0 years

7 - 12 Lacs

Bengaluru

Work from Office

PURPOSE OF THE ROLE This role is responsible for reviewing Software Requirements, identify test scenarios, design & execute Test cases, create automated test scripts, Defect Management & ensure high quality test deliverables to customer as per project timelines. Assist Test Engineers & Trainees on test scenario, test design & provide inputs to Test Leads on Test estimations, Strategy & planning. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Analyse the project test requirements & document test scenarios. Raise clarifications & get it clarified from BAs/Customers Derieve Test Scenarios, Develop Test cases, Execute Test cases, review test cases prepared by junior and peers, report Testing status and also create & execute automated scripts. Assist Test Leads on Test Estimates, Strategy & Planning, monitoring progress and timely delivery Participate in DRB meetings, team meetings and customer calls to provide clarifications or issue resolutions Ideas for automation, process improvement (Project/Unit/Org), productivity improvement or develop accelerator/tools/macros Adhere to SLK and Project related processes, Security guidelines, process related activities etc Participate in all the L&D mandatory initiatives of 6 days training minimum per year. Mentor & Coach Test Engineer & Juniors in the team. Ensure cost savings for the firm by ensuring high utilisation of one's own time and implementation of newer ideas EDUCATION QUALIFICATION BE/B.Tech/ME/M.Tech/MCA/MSc Certification: ISTQB MINIMUM EXPERIENCE REQUIRED 4+ years of testing experience DOMAIN/ FUNCTIONAL SKILLS Testing Concepts/Principles, Test Design, Test Execution techniques, Tools - HPQC or any equivalent Test Management tools, Peer Reviews, Understanding of test planning and automation BFSI/M&SC domain experience Analytical skills, Logical Reasoning

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7.0 - 12.0 years

7 - 16 Lacs

Jaipur

Work from Office

Role: IT Business Analyst Location: Jaipur (On-site) Experience: 7+ Years ( Strong Profile, needed) Employment Type: Full-Time (FTE) Job Overview: This role will serve as a consultant and advisor to improve complex global business processes and services. The ideal candidate will lead business analysis efforts on strategic initiatives, delivering solutions to transform business operations. Key Responsibilities: Engage with global stakeholders to gather requirements and provide data-driven process improvements. Author business requirements and facilitate process review sessions. Ensure alignment and traceability between user needs, specifications, and validation. Work with product squads to deliver sprint milestones and functional deliverables. Liaise with internal and external teams to ensure proper documentation and implementation. Participate in sprint demos and manage feedback and gap documentation. Required Skills: Bachelor's in Engineering or Pharmaceutical discipline; MBA/MS/Agile certifications are a plus. 7+ years of experience in IT Business Analysis, preferably in multinational environments. Strong background in SDLC, validation, compliance, and agile delivery. Proficiency with tools like JIRA, Confluence, HPQC, BPMN, etc. Excellent stakeholder management and communication skills.

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