167 Hp Jobs - Page 3

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

We Are Hiring Freshers For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Exp : 0-4 Years Sal : 2.8- 4 LPA Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle customer complaints and feedback in a professional manner, escalating issues when necessary. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

BPO Hiring For Voice Travel Process Graduate/ UG's - Min. 6 months -1 Year Any Travel Exp.( Exp on Tools Like GDS/Amadeus/Galileo) - 3.38 to 4.68 LPA No B.E/B.Tech 5 Days 24/7 Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Banking Process - 7.50 LPA/ Negotiable - Noida Grad/ B.Tech - Min. 2 Yr. International Voice/Blended Exp must. NO Undergraduate 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Banking Chat Process - 7.50 LPA /Negotiable - Noida Grad/ B.Tech - Min.18 Months International Voice / Chat/ Chat & Voice Exp must. NO UG 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO - Hiring for Voice & Chat Process -Salary- 4.25 LPA - GGN Any Graduate Fresher – 21K U/Grad & B.E/B.Tech - Minimum 6 months experience in Int BPO – 21K & For 1 Yr Exp. in Int BPO – 4.25 LPA 24/7 Shift 5 Days Pls Call Dipankar @ 9650094552

BPO Hiring For Voice Travel Process Graduate/ UG's - Min. 6 months -1 Year Any Travel Exp.( Exp on Tools Like GDS/Amadeus/Galileo) - 3.38 to 4.68 LPA No B.E/B.Tech 5 Days 24/7 Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO Hiring For Content Moderation Non Voice Process - 3.30 LPA - Gurugram UG/Graduates/B.E/B.tech All Can Apply . Min. 1 yr exp in BPO Mandatory . 5 Days Cabs 24/7Shft Pls Call- Dipankar@9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO Hiring For Content Moderation Non Voice Process - 3.30 LPA - Gurugram UG/Graduates/B.E/B.tech All Can Apply . Min. 1 yr exp in BPO Mandatory . 5 Days Cabs 24/7Shft Pls Call- Dipankar@9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

BPO Hiring For Content Moderation Non Voice Process - 3.30 LPA - Gurugram UG/Graduates/B.E/B.tech All Can Apply . Min. 1 yr exp in BPO Mandatory . 5 Days Cabs 24/7Shft Pls Call- Dipankar@9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO Hiring For Content Moderation Non Voice Process - 3.30 LPA - Gurugram UG/Graduates/B.E/B.tech All Can Apply . Min. 1 yr exp in BPO Mandatory . 5 Days Cabs 24/7Shft Pls Call- Dipankar@9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO - Hiring for Voice & Chat Process -Salary- 4.25 LPA - GGN Any Graduate Fresher – 21K U/Grad & B.E/B.Tech - Minimum 6 months experience in Int BPO – 21K & For 1 Yr Exp. in Int BPO – 4.25 LPA 24/7 Shift 5 Days Pls Call Dipankar @ 9650094552

BPO - Hiring for Voice & Chat Process -Salary- 4.25 LPA - GGN Any Graduate Fresher – 21K U/Grad & B.E/B.Tech - Minimum 6 months experience in Int BPO – 21K & For 1 Yr Exp. in Int BPO – 4.25 LPA 24/7 Shift 5 Days Pls Call Dipankar @ 9650094552

BPO Hiring For Voice Travel Process Graduate/ UG's - Min. 6 months -1 Year Any Travel Exp.( Exp on Tools Like GDS/Amadeus/Galileo) - 3.38 to 4.68 LPA No B.E/B.Tech 5 Days 24/7 Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Banking Chat Process - 7.50 LPA /Negotiable - Noida Grad/ B.Tech - Min.18 Months International Voice / Chat/ Chat & Voice Exp must. NO UG 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Voice Customer Service Process - 5.50 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Chat Process Grad Fresher 20K U/G/BE/B.Tech 6 Months exp in International BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Job Summary We at NetApp Inc. are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software andhardware problems with respect to NetApp Storage. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems. If youre a motivated self-starter, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. Primary Job Functions Provide Tier II Technical Support to enterprise clients, resellers, and third-party support providers. Troubleshoot and provide support via phone, web-based tools, and email. Act as a liaison between customers and engineering support during escalations. Collaborate with other teams to solve complex technical issues. Research, document, and escalate cases as needed. Document cases, recommendations, and resolutions in the CRM system. Active participation in Knowledge base creation, training, and other documentation activities. Be flexible with shift timings. Job Requirements Required Skills: Experience with ONTAP OS concepts or comparable storage OS (EMC, HP, IBM, NUTANIX, VMware). Good understanding of Ethernet, TCP/IP routing, FC and iSCSI protocols. Familiar with NetApp hardware (FAS, AFF, Disk Shelf) architecture. Understanding of RAID concepts, SAN and NAS storage, and storage concepts like deduplication, snapshot, provisioning, and encryption. Knowledge of cluster architecture, high availability, Ethernet, TCP/IP routing, FC, and iSCSI protocols. Ability to diagnose complex problems and deliver Root Cause Analysis across a stack of complex applications, OS, Network switching and Storage elements. Desired Skills: Certifications like NCDA, CCNA, CCNP Data Center, SNCP, EMCSA. Hands-on experience with OnTap 7-mode/Clustered administration, NetApp System Manager/On Command suite applications. Knowledge of Linux variants and popular hypervisors (VMware, Hyper-V, Xen). Knowledge on any Linux variant. Education and Experience 2-5 years of experience in a technical support environment or field experience B. E or B. TECH graduate (Computer Science, E & C, I.T, E&E) from a reputed college

Role & responsibilities Title of the Job: Storage Engineer L2 Profile of the position: Hands-on experience with Various storage box like EMC VNX 5400, 5600, CX-120 storage Box NetApp, HP, Hitachi and involves performance/availability assessment with daily support tasks. Must have Experience with SAN Switch/ Storage Enclosure administration and storage spaces, Alert management including Backup/recovery/restore of information on storage devices including DASD, EMC Avamar Duties and Responsibilities • Perform changes to Logical Disk, LUN Configuration • Perform ALLOCATION / DEALLOCATION with Zoning/ Copy Services • Configure NAS/ SAN Storage • Perform configuration of SAN/disk devices, storage pools. • Manage and support of SAN Switch • Plan changes / install to Storage, Logical Disk, Raid, LUN Configuration • Maintain storage management tools, maintain microcode/firmware, monitor Storage devices • Perform Storage Daily Health Check • Perform General SAN/NAS Disk administration activity and Avamar Restore • Provide Configuration info for Basic DISK, RAID, Logical LUN Copy • Perform maintenance on disk environment • Perform problem analysis and recovery in the storage hardware and software environment. • Provide support to data storage on all MVS system images • Set up SAN/NAS/Disk monitoring agent software • Support SAN/NAS/Disk monitoring agent software Knowledge, Skills & Competencies: Hands on experience including but not limited to: 1. Knowledge of EMC VNX 5400, 5600, CX-120 storage Box. 2. Knowledge of NetApp, HP, Hitachi Storage hands-on. 3. Experience with SAN Switch/ Storage Enclosure administration 4. Experience on Storage devices and storage spaces, Alert management, 5. Backup/recovery/restore of information on storage devices including DASD, EMC Avamar 6. Storage services SAN software supporting advanced enterprise storage features including SDD (Subsystem Device Driver) 7. Experience of working with customers through direct interaction during support and change management activities. 8. Excellent verbal and written communication skills. 9. Effective team player as well as ability to drive autonomously. Desired Qualification • Basic Education must have a bachelors degree or Under Graduate in any stream • Good Communication Skills (Written & Verbal) • Knowledge on Storage Monitoring & Management is preferred. • Understanding of ticketing tool is also preferred. • Must be willing to work in 24x7 rotational shifts. • Previous NOC/GSD/RDMS/SOC experience will be a value add. Desired Experience Should have 4+ yrs. of in providing Level Support to all departments Schedule time estimates for projects / task deliverables, adhere to SLA. Others Level –Junior management level position Grade –L5 grade Reporting to Manager Managed Services Willing to work in Rotational shifts.

Hiring For International Banking Chat Process - 7.50 LPA /Negotiable - Noida Grad/ B.Tech - Min.18 Months International Voice / Chat/ Chat & Voice Exp must. NO UG 24/7 5 Day Cabs Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com