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5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
About Us: At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications, and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources, and exceptional customer service - all backed by TELUS, our multi-billion-dollar telecommunications parent. Description and Requirements: We are seeking an experienced Network Media Optimization Specialist with expertise in Media optimization to join our dynamic team. The ideal candidate will have a strong background in media optimization configuration, management, and optimization, as well as proficiency in scripting and automation to enhance our network operations. Key Responsibilities: - Develop and enforce MO policies and procedures - Perform regular audits and vulnerability assessments - Troubleshoot complex network issues - Create and maintain documentation for MO configurations and processes - Develop scripts and automation tools to streamline firewall management and reporting - Collaborate with cross-functional teams to ensure network security aligns with business objectives - Stay current with the latest security threats and mitigation techniques Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field - 5+ years of experience in network security, with a focus on firewall management - Advanced/excellent knowledge and understanding of: - Unix/Linux - Wireless Telecommunications - Openstack Infrastructure - OpenShift OpenWave - Change Management - Project Management - Experience with packet capturing tools (e.g., NetScout, Wireshark, etc) - Understanding of protocols, including but not limited to: TCP/IP, UDP, HTTPS, Radius, LDAP - Experience with HP hardware - Great Knowledge of Cisco NEXUS 9k switches. Preferred Qualifications: - Experience with additional vendor platforms for MO - Knowledge of cloud technologies - Familiarity with DevOps practices and tools (e.g., Git, Jenkins, Ansible) Soft Skills: - Strong analytical and problem-solving abilities - Excellent communication skills, both written and verbal - Ability to work effectively in a team environment - Self-motivated with a proactive approach to learning new technologies - Capable of working under pressure and managing multiple priorities Equal Opportunity Employer: At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants" qualifications, merits, competence, and performance without regard to any characteristic related to diversity.,
Posted 1 day ago
15.0 - 19.0 years
0 Lacs
chennai, tamil nadu
On-site
The Director/Senior Director, Information Technology at Exela is responsible for managing the product teams supporting product enhancements and implementation, as well as overseeing network, server infrastructures, hardware and software, account management and controls, and database administration. The role involves ensuring that these elements are aligned to support the organization's business objectives effectively. The Director/Senior Director's main objectives include developing solutions and methodologies for the smooth management of infrastructure supporting Business Units, Corporate Service departments, and project offices to meet service level agreements across the organization. In this role, the Director/Senior Director will be involved in planning, designing, and directing project management activities for in-house products and projects. They will also provide direction and support for IT solutions that enhance mission-critical business operations. Collaboration with decision-makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for the organization is a key aspect of the role. **Roles and Responsibilities:** **Strategy & Planning** - Collaborate with Vice President, Information Management and Technology to formulate and deploy long-term strategic plans for efficient and cost-effective information processing and communication technologies. - Manage IT department operational and strategic planning, including business requirements, project planning, resource allocation, and negotiation. - Provide technology guidance, roadmaps, principles, standards, and best practices. **Operational Management** - Re-engineer infrastructure support to align with business processes, tactical planning, and strategic vision when necessary. - Define and communicate project milestones, service level agreements, and resource allocation. - Develop and review budgets for IT department divisions, ensuring compliance with goals and objectives. - Review IT system performance, operating costs, productivity levels, and upgrade requirements. - Analyze, report, and make recommendations for improving the IT infrastructure and systems. - Develop bid requirements for hardware and software upgrades, review bids, and authorize appropriate awards. - Oversee deployment, monitoring, maintenance, development, and support of hardware and software based on department needs. - Develop business case justifications and cost/benefit analyses for IT spending and initiatives. - Direct research on potential technology solutions and oversee end-user services. - Implement IT policies and procedures, negotiate vendor contracts, and manage IT staffing. **Qualifications:** - Minimum 15+ years of relevant work experience with a bachelor's degree, or equivalent experience with a master's degree. - Minimum of 10 years of experience managing IT projects/products. - Proven experience in IT infrastructure strategic planning and development, project management, and policy development. - Technical knowledge of network and client operating systems, hardware, protocols, and standards. - Experience in systems design and development, problem-solving with IT, and team collaboration. - Strong communication skills and ability to present ideas effectively. Equivalent combinations of education and experience will be considered for the role of Director/Senior Director, Information Technology at Exela.,
Posted 1 week ago
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