9 Hp Exstream Jobs

The OpenText Exstream role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the OpenText Exstream domain.

The Core .NET Technologies, OpenText Exstream role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Core .NET Technologies, OpenText Exstream domain.

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: OpenText EXSTREAM. Experience3-5 Years.

Job Title DXQ425_Opentext Exstream Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Preferred Skills: Technology->Content Services (CS)->CS - Customer Experience Management Platform->OpenText Exstream Educational Requirements Bachelor of Engineering,BTech Service Line Digital Experience * Location of posting is subject to business requirements

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : OpenText ECM Tools Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : minimum 15 year full time education Key Responsibilities1 Experience on CCM OpenText Exstream, Streamserve 2 Delivery experience of atleast 3 project in ECM Domain, Experince of delivering OpenText project is added advantage 4Must have Experience in Designing, Architecting and Estimating OpenText projects 5 Extensive knowledge and experience in designing and defining Communication Builder, Workshop, Post Processing, Document Broker, Supervisor, Story Teller Technical Experience1 Certification in any of the OpenText tools will be an added advantage 2 Experience in integrating OpenText with third party tools such as Reporting, Enterprise Search will be an added advantage 3 Strong Working knowledge in Java, J2EE , XML, HTML and Design Patterns Professional Attributes1 Good Communication Skill 2 Flexible to work 3 Ability to work under pressure 4 Good Analytical skill and presentation skill 5 Decision making ability Qualification minimum 15 year full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE BTech MTech in Computer Science OR MCA with relevant experience Roles & Responsibilities:1.Should have worked on Condition Contract issues.2.Hands on experience on S4 HANA, CCM & Rebates3.CCM reports and interface.4.Integration between SD & CCM5.Sales & Distribution end to end process Professional & Technical Skills:1.Minimum 1 or 2 implementation experience in CCM and SD2.Minimum 4 years experience in CCM and overall 8 years in SD 3.S4 HANA exposure mandatoryMust to have skills - CCM and S4 HANA Sales Good to have skills - Integration between SD & CCM, CCM reports and interface Additional Information:1.Communication, leadership skills, team handling skills, analytical skills and ability to work under pressure2.Should support and guide team members Qualifications BE BTech MTech in Computer Science OR MCA with relevant experience

OTX+Mainframe The candidate must have good technical knowledge on OpenText Exstream v9.5, 16.5 on Windows and Linux platform. The candidate shall be able to work independently on OT Exstream and Mainframe projects. The candidate must have good hand on experience of minimum 3-4 year on Open Text Exstream projects. The candidate need to manage end to end project deliveries and should be able resolve any technical issues. The candidate need to participate in code build and review activities. Manage activities focused on the deployment of projects from requirements gathering, system design, quality assurance, cost control and implementation planning activities as well as post implementation activities. UNIX, Shell Scripting, and Control M knowledge would be added advantage. Knowledge of automation tool SONAR JENKINS would be added advantage.

Understanding and practical experience of front to back business processes in OTC Securitized derivative products. Experience in a Thunderhead SMART DX Developer role. Formal training or certification on software engineering concepts and 3+ years applied experience Prioritizing work loads in a multi-client environment where demand exceeds supply. Control mindset to identify process control gaps, prioritize mitigate operational risk Proactive in problem solving and developing solutions Technical Experience in Java, XML/XSLT, SQL, Java Scripting, Unix/Linux.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : OpenText ECM Tools Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : minimum 15 year full time education Key Responsibilities1 Experience on CCM OpenText Exstream, Streamserve 2 Delivery experience of atleast 3 project in ECM Domain, Experince of delivering OpenText project is added advantage 4Must have Experience in Designing, Architecting and Estimating OpenText projects 5 Extensive knowledge and experience in designing and defining Communication Builder, Workshop, Post Processing, Document Broker, Supervisor, Story Teller Technical Experience1 Certification in any of the OpenText tools will be an added advantage 2 Experience in integrating OpenText with third party tools such as Reporting, Enterprise Search will be an added advantage 3 Strong Working knowledge in Java, J2EE , XML, HTML and Design Patterns Professional Attributes1 Good Communication Skill 2 Flexible to work 3 Ability to work under pressure 4 Good Analytical skill and presentation skill 5 Decision making ability Qualification minimum 15 year full time education