3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Problem Manager, your role involves managing the lifecycle of all problems within the IT environment to ensure timely identification, root cause analysis, and resolution to prevent the recurrence of incidents. Your contribution is crucial in maintaining service stability and driving continuous improvement across BDTS operations. **Key Responsibilities:** - Own and manage the end-to-end problem management process, ensuring compliance with service level agreements and regulatory standards. - Lead root cause analysis efforts using tools like HP ESM, leveraging historical data for faster diagnosis and resolution. - Collaborate with Incident Managers, Change Managers, and Application/Infra S...

Posted 1 month ago

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Problem Manager YES BANK

0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Summary The Problem Manager is responsible for managing the lifecycle of all problems within the IT environment, ensuring timely identification, root cause analysis, and resolution to prevent recurrence of incidents. This role plays a critical part in maintaining service stability and driving continuous improvement across BDTS operations. Key Responsibilities Own and manage the end-to-end problem management process, from detection through RCA to closure, ensuring compliance with service level agreements and regulatory standards. Lead RCA efforts using tools like HP ESM, ensuring historical data is leveraged for faster diagnosis and resolution. Collaborate with Incident Managers, Change M...

Posted 1 month ago

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Problem Manager YES BANK

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Problem Manager, you will be responsible for managing the lifecycle of all problems within the IT environment to ensure timely identification, root cause analysis, and resolution to prevent recurrence of incidents. Your role is crucial in maintaining service stability and driving continuous improvement across BDTS operations. Key Responsibilities: - Own and manage the end-to-end problem management process, ensuring compliance with service level agreements and regulatory standards. - Lead root cause analysis (RCA) efforts using tools like HP ESM to leverage historical data for faster diagnosis and resolution. - Collaborate with Incident Managers, Change Managers, and Application/Infra Su...

Posted 3 months ago

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