3115 Housekeeping Jobs - Page 8

As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards: Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide excellent guest service Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering) Control makes monthly Lost and Found and donations Check the uniforms and send for c leaning and / or repair Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily Makes daily guest clothing release of guests that use the laundry service Makes monthly closing of Laundry expenses and provision of same Replaces (a) Laundry Attendant in case of holidays, days off or absences What are we looking for A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members.

A KST Associate works hands on and performs specified cleaning duties in designated areas of the kitchen and outlet to maintain their cleanliness and hygiene, achieving efficient service delivery. What will I be doing As the KST Associate, you will be responsible for performing the following tasks to the highest standards: Maintain high customer service with customers in mind. Have a positive attitude, take responsibility and initiative to resolve issues as well as communicate clearly with customers and colleagues. Clear full garbage bins in the kitchens, stewarding areas and the corridors, changing them as often as needed, and empty and rinse them out with micro-gun. Keep the storeroom in order. Clean and polish the silver, copper and stainless steel, placing them back in their designated storage. Maintain the polishing machine and the deoxidizing bath in perfect order. Return all damaged articles and report missing articles to your supervisor. Clean your area room before the end of your shift. Undergo training on some other duties assigned to you by your supervisor. Operate the automatic dishwashing machine. Keep all washed articles, clean the dishwashing machine, clear tables and the sinks. Provide the restaurants with sufficient dishes. Clean the floor and tiles in the kitchen, corridors and stewarding areas. Complete the FSMS checklist in preparation for service. Perform all duties and responsibilities safely for yourself and others in the workplace. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for A KST Associate serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.

The Housekeeping Executive ensures that glasses and cups are cleaned and disinfected in line with Hilton and the hotel policies and procedures. What will I be doing As a Housekeeping Executive, you will be responsible for performing the following tasks to the highest standards: Ensure all cleaning procedures are in accordance with Hilton policies. Learn how to disinfect, familiarizing with the safe use ratio of various disinfectants, and the operation of cleaning tools and equipment. Clean glasses and cups and ensure that there are sufficient clean glasses and cups for the Room Attendants. Clean and store the glasses and cups as required to avoid secondary contamination and ensure the safety of the guests. Fill in the disinfection record on occupancy. Keep the pantry clean and tidy, dirty glasses and cups from the clean ones. Conduct personal hygiene checks as requested by the Hygiene Bureau. Ensure highest standard of cleaning in assigned areas and maintain all equipment in the pantry in good working condition. Take inventory of cups in assigned areas and report any loss or damage of equipment to the Floor Supervisor. Be courteous and professional at all times. Maintain good working relationships with team members and other departments. Promote the hotel s and Hilton products and services. Adhere to the hotel s policies and procedures, Hilton code of business conduct, the hotel s team member handbook, security and emergency policies and procedures. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for A Housekeeping Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Housekeeping Executive in a 5-star international branded hotel or comparable industry related experience. Good team player. Strong sense of responsibility. Able to maintain excellent relations with team members . Proficient with cleaning machines and chemicals. Good eyesight and health.

A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule Attend all Front Office meetings Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner What are we looking for Front Office Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous customer service experience within the hotel/leisure/retail sector Excellent interpersonal and communication skills Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: High level of IT proficiency

The Laundry Valet is responsible for the hotel s and guests laundry, delivery of laundry to the linen room, guests or designated areas in line with Hilton and the hotel policies and procedures. What will I be doing As the Laundry Attendant, you will be responsible for performing the following tasks to the highest standards: Proper handling of the different types of linen. Use equipment and chemicals appropriately. Report any faulty equipment to the Laundry team immediately. Handle guest items with utmost care to avoid damages, shrinkage, lost buttons, etc. Answer guests calls and requests in a friendly, efficient manner. Collect guests laundry when requested and ensure that the correct room numbers are tagged to it. Inspect all laundry items and note any damages, discoloration etc. before and after cleaning. Report to the team leader if you do not know the material of the clothes, before handling. Prepare costings for guests laundry, ensuring correct and prompt billings. Package and deliver guests laundry to correct guestrooms. Ensure guest needs and reasonable requests are met. Maintain a clean work area. Responsible for the collection and distribution of uniform for hotel team members. Carry out any other reasonable duties and responsibilities as assigned. Adhere to the hotel s policies and procedures, Hilton code of business conduct, the hotel s team member handbook, security and emergency policies and procedures. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for A Laundry Attendant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members.

As Guest Experience Manager, you will oversee the Guest Service/Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Experience Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Guest Service/Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Guest Service department operates with a sales attitude and promotes the hotel brands loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Set departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all hotel departments Monitor staffing levels to meet cover business demands Conduct monthly communication meetings and produce minutes Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Guest Service team Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for Guest Experience Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members.

As Housekeeping Associate , you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards: Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide excellent guest service Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering) Control makes monthly Lost and Found and donations Check the uniforms and send for c leaning and / or repair Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily Makes daily guest clothing release of guests that use the laundry service Makes monthly closing of Laundry expenses and provision of same Replaces (a) Laundry Attendant in case of holidays, days off or absences

What will you be doing As the Front Desk Manager , you will be responsible for the strategic management of the Front Office department, ensuring all operations are in line with Hilton brand standards, policies, and procedures. Your key responsibilities will include: Guest Registration : Manage the guest registration process, including inputting and retrieving information, confirming guest details such as number of guests and room rates, and ensuring the correct room selection. Promotions & Programs : Promote Hilton marketing programs, including Hilton Honors, ensuring that guests are informed about special programs and benefits. Billing and Payments : Ensure accurate billing, process guest payments, and handle any issues related to charges or payments, including foreign currency exchange. Guest Interaction : Greet guests with a friendly welcome, listen to their requests, respond appropriately, and provide accurate information on hotel services and amenities. Complaint Resolution : Handle guest complaints promptly and efficiently, escalating to the Duty Manager or Guest Relations Manager when necessary, and following up to ensure satisfaction. Team Collaboration : Actively contribute to a cooperative, helpful, and kind work environment, participating in training sessions and sharing ideas to improve customer service. Executive Floor & VIP Services : Manage VIP guest arrangements, including room preferences, amenity setups, and the VIP gift amenity menu. Operational Communication : Work closely with various departments (Housekeeping, Food & Beverage, Engineering, IT) to ensure smooth operations and guest satisfaction. Front Desk Systems & Policies : Ensure efficient use of hotel front desk systems (e.g., Fidelio), maintaining rate integrity, following cash handling procedures, and adhering to all health and safety protocols. Sales Opportunities : Maximize revenue through sales opportunities, maintaining ethical standards while offering value for money to guests. Security & Emergency Protocols : Adhere to hotel security, emergency policies, and safety procedures. What are we looking for A Front Desk Manager serving Hilton brands should demonstrate the following skills and behaviors: Positive Attitude : Maintain a welcoming and positive demeanor toward guests and team members. Customer Service Focus : Commitment to delivering outstanding customer service and addressing guests needs effectively. Teamwork & Communication : Ability to work cooperatively within a team and communicate effectively across departments. Problem-Solving Skills : Ability to handle complaints and resolve issues promptly while maintaining a calm and professional demeanor. Attention to Detail : Ensure accuracy in all aspects of guest service, from registrations to billing and room assignments. Operational Efficiency : Knowledge of front desk operations, financial systems, and compliance with Hilton's brand standards. Key Attributes : Previous experience in front desk management or hospitality is preferred. Strong leadership and organizational skills. Ability to stay calm under pressure and in emergency situations. Knowledge of hotel systems (e.g., Fidelio, OnQ). Flexibility and adaptability in a fast-paced environment. This role is ideal for someone who thrives in a dynamic, customer-focused environment and is committed to providing excellent service while adhering to Hilton's brand standards.

As Front Office Apprentice, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Ensure accurate and efficient running of reception including check in/out procedures Respond to Guest queries in a timely and efficient manner Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Understand correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Answer switchboard calls, as required Ensure all Guest deliveries and messages are received effectively and efficiently Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Attend appropriate training courses, when required Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement What are we looking for Front Office Apprentice serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling

Assist with overseeing Housekeeping/Laundry operations Operate within departmental budgets through effective stock and cost controls and well managed schedules Support departmental targets and objectives, work schedules, budgets, and policies and procedures Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work Ensure team members have an up-to-date knowledge of all room categories and amenities Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure ongoing training to support the Executive Housekeeper Ensure communication meetings are conducted Manage staff performance issues in compliance with company policies and procedures Support managing, training and developing the team Deputise in absence of the Executive Housekeeper Provide excellent guest service Assist other departments wherever necessary

Guest Relations Executive The Guest Relations Executive provides leadership and guidance to the Guest Relations staff during the assigned shift to ensure consistent quality service is provided. What will I be doing As the Guest Relations Executive, you will be responsible for performing the following tasks to the highest standards: Team Supervision : Supervise the Guest Relations staff to ensure smooth and efficient operations during your shift. Provide clear directions and monitor performance to encourage improvement. Effective Communication : Communicate effectively, both verbally and in writing, to provide clear instructions to the team and maintain high levels of service. Problem Solving : Use creative management skills to solve guest and team member problems, ensuring compliance with Hilton's standards and providing consistent high-quality guest relations. Guest Concerns and Emergencies : Manage the desk, resolve guest concerns, and handle emergencies or challenges that may arise during your shift, exercising discretion and judgment in implementing solutions. Guest Welcome and Interaction : Greet guests with a friendly, sincere welcome, listen to their needs, and resolve any issues or concerns promptly. Provide personalized service for VIP guests. Team Training and Development : Actively participate in training and development, including formal training sessions and on-the-job training, ensuring all team members maintain consistent service standards. Induction and New Team Member Support : Facilitate the smooth induction and training of new team members, ensuring they are equipped to perform their duties competently. Guest Check-in and Service : Oversee guest check-ins, ensuring that registration cards are completed, reservation details are confirmed, and payment is secured. Ensure a warm and welcoming arrival experience. Guest Satisfaction and Follow-up : Handle complaints efficiently and follow-up with guests to ensure satisfaction with problem resolutions. Room Allocation and Preferences : Allocate rooms according to guest reservations, preferences, and specific requests. Maintain organized and sales-focused room inventory management. VIP Relations : Serve as the primary point of contact for VIP guests, ensuring they are treated personally and that their specific needs are met. Cross-department Communication : Liaise with Sales, Reservations, and the Business Development teams to manage corporate guest needs. Coordinate with Housekeeping, F&B, and other departments to ensure seamless service. Hilton Honors Promotion : Promote Hilton Honors membership to guests, ensuring that enrolled members receive personalized services and benefits. System and Record Management : Ensure guest profiles and reservation information are accurately entered into the system, and maintain updated guest records in line with Hilton's standards. Adherence to Brand Standards : Apply Hilton brand standards in all actions and interactions, setting an example for the team on how to implement those standards. Operational Reporting and Communication : Ensure that front desk operations, such as guest service manager checklists, billing instructions, and financial records, are completed efficiently and accurately. Health & Safety Compliance : Comply with Health & Safety regulations, emergency procedures, and fire safety standards. Act as part of the fire team when needed. Revenue and Sales Awareness : Keep up to date with competitor activities and ensure the hotel's selling strategy, including demand-based pricing, is followed. Maximize revenue while adhering to Hilton's ethical standards. Cost and Inventory Management : Maintain stock levels and ensure the front desk is properly stocked and requisitioned. Monitor costs to manage expenses effectively. Guest Relocation : Handle guest relocations as required, ensuring minimal disruption to the guest experience. Safety and Security : Maintain safety deposit boxes and ensure guests valuables are secure. Follow standard cash handling procedures and credit policies. Folio and Departure Efficiency : Ensure accurate charges on guest folios and efficient departure procedures. Other Responsibilities : Carry out any other reasonable duties as assigned by the management. What are we looking for A Guest Relations Executive serving Hilton Brands should possess the following qualities: Leadership and Supervision : Ability to effectively lead and motivate a team, ensuring consistent quality service. Problem-solving Skills : Strong ability to resolve guest concerns and emergencies, making sound decisions under pressure. Customer Service Orientation : Exceptional communication skills and a genuine passion for delivering personalized guest experiences. Training and Development Focus : Ability to train and develop team members to ensure they meet Hilton's service standards. Attention to Detail : High attention to detail in all aspects of guest interactions, room allocation, and operational procedures. Organizational Skills : Ability to manage multiple tasks efficiently while ensuring guest satisfaction and operational efficiency. Sales and Revenue Awareness : Knowledge of sales strategies and the ability to promote Hilton services and maximize revenue opportunities. Adaptability : Ability to work varying schedules and respond to the cyclical nature of the hospitality industry. Health & Safety Awareness : Commitment to ensuring that all safety and security regulations are followed.

The Housekeeping Associate supports all Housekeeping and Laundry operations by analyzing guest requests, delegating tasks efficiently, and ensuring the work is completed in a timely manner to guarantee an exceptional experience for guests. What will I be doing As a Housekeeping Associate, you will be responsible for performing the following tasks to the highest standards: Ensure consistently high operating standards in all areas of Housekeeping and Laundry, following hotel brand standards. Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members, emphasizing training and teamwork. Provide excellent guest service by addressing needs and requests promptly. Collaborate with Floor Housekeeping Supervision to manage room availability and release for guest service. Oversee controls in the Housekeeping department, such as employee frequency, release of master keys, booking incidents, uniform and linen tracking, etc. Check guest information daily in CRM to ensure preferences and requests are met on time. Request flowers for special occasions (e.g., weddings, births) and provide embroidery for special linen. Manage monthly Lost and Found procedures and donations. Inspect uniforms and send them for cleaning and repairs. Coordinate and control all documents and personnel traffic within the department. Release linen to the Laundry department on a daily basis. Manage the daily release of guest clothing for those using laundry services. Oversee monthly closing of Laundry expenses and related provisions. Replace Laundry Attendant during holidays, days off, or absences as needed. What are we looking for A Housekeeping Associate serving Hilton is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values below: Strong planning and organizational skills. Good oral and written communication abilities. Previous experience in Laundry services. Good interpersonal skills for team collaboration. Intermediate proficiency with computers and software, including Microsoft Office. Commitment to delivering a high level of customer service. Excellent attention to cleanliness and detail. It is advantageous if you demonstrate the following: Ability to work effectively in a team. Excellent attention to detail. A positive attitude in all interactions.

The Housekeeping Associate ensures that glasses and cups are cleaned and disinfected in line with Hilton and hotel policies and procedures. What will I be doing As a Housekeeping Associate, you will be responsible for performing the following tasks to the highest standards: Ensure all cleaning procedures are in accordance with Hilton policies. Learn how to disinfect, familiarizing with the safe use ratio of various disinfectants, and the operation of cleaning tools and equipment. Clean glasses and cups, ensuring that there are sufficient clean glasses and cups for the Room Attendants. Clean and store glasses and cups as required to avoid secondary contamination and ensure guest safety. Fill in the disinfection record on occupancy. Keep the pantry clean and tidy, ensuring dirty glasses and cups are separated from clean ones. Conduct personal hygiene checks as requested by the Hygiene Bureau. Ensure the highest standard of cleaning in assigned areas and maintain all equipment in the pantry in good working condition. Take inventory of cups in assigned areas and report any loss or damage of equipment to the Floor Supervisor. Be courteous and professional at all times. Maintain good working relationships with team members and other departments. Promote the hotel's and Hilton products and services. Adhere to the hotel's policies and procedures, Hilton code of business conduct, the hotel's team member handbook, security, and emergency policies and procedures. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for A Housekeeping Associate serving Hilton Brands is always working on behalf of our guests and working with other team members.

What will I be doing As the Front Desk Supervisor, you will be responsible for performing the following tasks to the highest standards: Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift. Communicate effectively both verbally and in writing to provide clear directions to staff. Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements. Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations. Manage desk, resolve guest concerns, handle emergencies, and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment. Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice. Listen to and understand requests, issues, and situations from both guests and team members. Regular attendance in conformance with the standards established by Hilton from time to time. Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry. Support and motivate front desk team members by leading by example and employing competent and consistent management practices. Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard. Attend training where and when required. Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law, and HR guidelines. Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager to follow-up where appropriate. Follows up with all guests to ensure satisfaction with problem resolutions. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. Liaise with Sales, Reservations, and the Business Development teams to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Allocate room in accordance to the guests reservations, preferences, and remarks, maintaining a systemized and sales-focused approach to room inventory management. Ensure that guests profiles and information are input into the Police Report system in a timely and accurate way. Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP, and other properties in China. Up to date with information on facilities, attractions, places of interest, sights, and activities in and around the hotel. Ensure communication, coordination, and cooperation between the front desk and other operating departments, specifically Housekeeping, FB, and Accounts. Maintain hotel systems to ensure accuracy of information and data, and that it is easy to use and operate, in an organized and systemized way. Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy, and organized way. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Conduct daily briefings, shift handovers, attend meetings, and effectively communicate information to team members. Ensure that the Assistant Front Desk and Guest Service Managers are kept aware and up to date with operational issues. Ensure that the day-to-day functions of the front desk are completed, including but not limited to Guest Service Manager's checklists, trace reports, credit limit checks, online back-ups, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards. Check registration cards, meetings and functions information, billing instructions, financial records, and reservation backups to ensure that all information received is acted upon. Complete reports where and when requested, ensuring that they are complete and delivered on time to the respected parties. Ensure that the front desk is kept stocked and maintained with requisitions and that par levels are maintained, and stock tracked. Keep up to date and aware of competitor activities in order to be proactive and create market advantage. Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health Safety, Emergency Management, the Disaster manual, Fire procedures, and regulations. In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. Adhere to the company's credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO, and third-party payments for rooms, meetings, FB, and any other charges that may be incurred by guests. Maintain safety deposit boxes, ensuring that guests valuables are safe and secure at all times. Follow up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guests folios to ensure accuracy of charges. Manage costs effectively by minimizing and controlling expenses. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhere to Hilton brand standards and ensuring that guests receive value for money. Handle guest relocations as required. Familiar with and master the Front Desk system. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What will I be doing: As the Front Desk Manager , you will be responsible for performing the following tasks to the highest standards: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guests needs, code electronic keys, confirm the room number and rates with a written confirmation. Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc. Ensure rooms and services are correctly accounted for within guests statements, properly stating services provided by the hotel. Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveler's checks, and other forms of payment, converting foreign currency at current posted rates. Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such as outlet hours, special VIP programs, events, etc. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions. Take an active role in the team by being kind, cooperative, and helpful, never forgetting the person behind the guest. Actively take part in training where and when required, attending formal training sessions and on-the-job training to ensure standards and develop skills and abilities. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Take on an active role in the Executive Floor team, ensuring effective communication and work as a team in order to reach goals and targets. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate. Follow-up with all guests to ensure satisfaction with problem resolution. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Ensure that VIP guests are treated personally and recognized as an individual. Assist the Guest Service Manager by blocking rooms according to guests preferences. Coordinate with Amenity Butlers to arrange in-room amenity set-ups according to VIP level and for special occasions (e.g., Birthdays and Honeymoon). Facilitate the operation of the VIP gift amenity menu, by offering it to guests, and ensuring that VIPs receive their chosen amenity items. Liaise with Sales, Reservations, and the Business Development team to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Ensure a prompt and efficient departure by settling guests accounts as per billing and reservation instructions, ensuring that all guests folios are correct. Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and information can be clearly understood by other team members. Apply Hilton's brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP, and other properties in China. Up to date with information on facilities, attractions, places of interest, sights, and activities in and around the hotel. Effectively communicate, coordinate, and cooperate with Housekeeping, FB, Engineering, and IT. Report problems with hotel systems, hardware, or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Attend daily briefings, shift handovers, meetings, and read the logbook on a daily basis. Check registration cards, meeting and function information, billing instructions, and reservation backup to ensure that all information received is acted upon. Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible. Keep up to date and aware of competitors activities in order to be informed. Adhere to the hotel's selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value-for-money rates to guests. Comply with Health Safety, Emergency Management, Disaster manuals, Fire procedures, and regulations. Be a part of the Fire team when and where directed. Adhere strictly to standard cash handling procedures, be sure to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers, and all other forms of payment correctly. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guests folios to ensure accuracy of charges. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton's brand standards. Attempt to communicate with guests in guests native language, if applicable. Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues. Adhere to the hotel's security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel's team member rules and regulations. Familiar with and understand the front desk system, assisting staff to solve problems in the system. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for A Front Desk Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow Hilton's standards.

We are seeking a reliable and organized Hotel Accommodation Manager to join our team at An Chuirt Hotel in Gweedore, Ireland. As the Hotel Accommodation Manager, you will be responsible for overseeing housekeeping operations to ensure that all guest rooms and public areas are clean, comfortable, and meet our high standards. Your role will involve managing a team of staff members and contributing to the creation of a welcoming environment for our guests. Your responsibilities will include supervising housekeeping staff and daily cleaning operations, ensuring that rooms are clean, tidy, and prepared for guest arrivals, promptly addressing guest requests and resolving any issues that may arise, as well as overseeing the ordering and management of cleaning supplies and linen. Additionally, you will be responsible for training and scheduling staff members and collaborating closely with other departments to ensure an exceptional guest experience. To excel in this role, you must have previous experience in housekeeping or a similar position, possess strong leadership and communication skills, demonstrate a keen attention to detail, be willing to work flexible hours including weekends, and have basic computer proficiency. If you are passionate about hospitality and meet the required criteria, we invite you to apply for this full-time position with a salary based on experience. Join our team at An Chuirt Hotel and contribute to providing our guests with a memorable and enjoyable stay. Apply now to be considered for this exciting opportunity.,

The Maintenance Technician position is a full-time on-site role located in Pune. As a Maintenance Technician, you will be responsible for performing equipment maintenance, troubleshooting issues, conducting preventive maintenance, and completing maintenance and repair tasks. Your duties will also involve managing machine maintenance activities to guarantee the smooth and efficient operation of gardening, housekeeping, and construction machines. The ideal candidate for this role would have an ITI qualification.,

As a Forklift Operator in Abu Dhabi, your primary responsibility will be to operate forklifts (diesel, electric, or gas-powered) in a safe manner to load, unload, and transport materials, pipes, spools, drums, and equipment within the yard, warehouse, or site. You will be required to perform daily inspections and operational checks of forklifts before use and report any defects or maintenance requirements promptly. It will be crucial for you to ensure proper stacking, storage, and segregation of materials according to material handling guidelines. Additionally, you will assist in rigging and securing loads to guarantee safe lifting and movement, especially for oilfield equipment. Adherence to all company and site-specific safety rules, including PPE requirements, barricading, and load limits, will be essential in this role. Collaboration with warehouse personnel to ensure timely picking and placement of materials based on work orders or dispatch notes will be part of your daily tasks. Maintaining cleanliness of forklifts and the immediate work area to prevent hazards is also a key responsibility. In case of any incidents, near misses, or unsafe conditions, you are required to report them to supervisors immediately. During non-operating periods, you may be expected to support general warehouse or yard duties, including housekeeping, stock arrangement, and manual handling if necessary. This is a full-time position with a day shift schedule, requiring you to work in person at the designated location. If you are detail-oriented, safety-conscious, and possess the necessary skills to operate forklifts efficiently, we invite you to apply for this position and be a valuable part of our team.,

As a Senior Executive-Admin at Birlasoft Office in Hyderabad, India, your primary responsibility will be to oversee various aspects of physical security, access control, CCTV monitoring, and general administration. You will be tasked with ensuring the safety and security of the office premises by deploying and monitoring security guards, conducting physical security audits, and maintaining compliance with ISMS/ISO standards. Your duties will include monitoring employee, visitor, vendor, and material movement, preparing SEZ gate passes, maintaining access control systems, and collaborating with the campus security team for day-to-day operations. Additionally, you will be responsible for managing parking areas, implementing physical security policies and procedures, and working with the transport team to ensure employee safety. In terms of access control and CCTV management, you should have hands-on experience with applications such as Honeywell and Siemens. Your tasks will involve activating/deactivating employee access, providing access cards to all employees, handling internal and external audits, and maintaining CCTV recording and backup systems. You will also be required to prepare monthly reconciliation reports and ensure compliance with SEZ/STPI procedures. Furthermore, you will oversee general administration and facilities activities, including repair and maintenance, stock management of printing and stationary items, generating MIS reports, processing invoices, managing seating capacity, and coordinating housekeeping and pantry services. Your role may also involve event management, guest handling, CLRA compliance for third-party staff, and knowledge of EHS and EOHS requirements. Ideally, you should have a strong understanding of security protocols, access control systems, CCTV technologies, and general administrative procedures. Experience with SEZ/STPI campus operations, SAP SCM, and event management will be advantageous in fulfilling your responsibilities effectively. The ability to collaborate with various teams, maintain compliance with regulations, and prioritize safety and security measures will be essential for success in this role.,

As a Guest House Caretaker at Manipal Dot Net Private Limited, you will play a crucial role in ensuring the smooth operation and exceptional guest experience at our company-owned guest house. Your responsibilities will encompass various aspects such as guest services, maintenance, and administration to uphold a welcoming and comfortable environment for our guests. Your primary focus will be on delivering excellent guest services by welcoming and assisting guests during check-in and check-out procedures, creating a warm and friendly atmosphere. Promptly addressing guest inquiries, requests, and concerns is essential to maintain a high level of customer satisfaction. In terms of housekeeping and maintenance, you will be responsible for coordinating cleaning schedules to uphold high standards of cleanliness and comfort in both rooms and common areas. Additionally, overseeing maintenance and repairs promptly to ensure a safe and functional environment for guests is imperative. Managing inventory levels of guest supplies, linens, and amenities to meet guest expectations and company standards will be part of your duties. Monitoring and replenishing supplies in a timely and cost-effective manner is essential to provide a seamless guest experience. Handling guest reservations with accuracy and maintaining an organized booking system are crucial tasks. Communicating reservation information to relevant staff members and ensuring availability are key responsibilities in this role. Assisting in budget planning, monitoring guest house expenses, and ensuring cost-effective operations will be part of your financial management responsibilities. Ensuring compliance with local regulations and safety standards, as well as implementing and maintaining emergency procedures and protocols, are essential for the safety and well-being of guests. Establishing and maintaining relationships with vendors, contractors, and service providers to ensure quality services and cost-effective solutions is vital for the smooth operation of the guest house. To excel in this role, previous experience in hospitality, guest services, or property management is preferred. Strong interpersonal and communication skills, the ability to handle multiple tasks, and proficiency in using property management software and basic computer applications are also necessary. Knowledge of safety and compliance regulations in the hospitality industry will be beneficial. In return, you can expect a competitive salary and performance-based incentives, along with room and boarding on the premises for yourself and your family. Health insurance, tuition reimbursement for children, retirement savings plans, and opportunities for professional development and growth within the company are some of the benefits you will enjoy as part of this role.,

As a candidate for the position located in Agra with 1 year of experience, you will be responsible for the following duties: - Ensuring proper housekeeping and adhering to safety and precaution guidelines. - Efficiently managing the department in alignment with the Quality Policy and quality system documentation, while focusing on continual improvement of QMS. - Conducting all testing work in accordance with the laboratory's standard methods only. - Implementing the quality control plan, which includes control run/calibration of test parameters and taking timely corrective actions for nonconforming testing work. - Strictly monitoring the status of all critical inputs (purchased supplies) as per norms. - Coordinating with the stores in-charge to manage the inventory of all critical inputs. - Handing over all QC records to the Technical Manager for validation. - Reporting critical/alert results to seniors when observed. - Ensuring that all test results are generated within the specified turnaround time or time committed to the customer. - Performing in-house equipment maintenance as per the schedule and ensuring they are in up-to-date working conditions.,

Roles and Responsibilities Clean guest rooms, public areas, and back-of-house spaces to maintain high standards of hygiene and cleanliness. Make beds according to hotel's linen supply protocols. Desired Candidate Profile 1-4 years of experience in housekeeping or related field (hotel housekeeping). Strong knowledge of bed making, Room making, housekeeping management, laundry procedures, and pantry operations. Ability to work effectively in a fast-paced environment with attention to detail. Benefits : Accommodation ,staff meals , pick and drop service Interested candidates can share their updated profiles on hrd@oleanderfarms.com Thanks & Regards, Akash Bairagi 816973006 Human Resource Oleander Farms

Roles & Responsibilities [IT HelpDesk Call-Coordinator] User Call Management: Handle incoming user calls for IT issues and assign them to the appropriate IT Helpdesk/Servicedesk executive. IT Ticketing System Expertise: Possess a strong understanding of IT ticketing solutions to effectively manage and track user issues. Experience on Jira Ticketing tool would be helpful. Communication Skills : Excellent oral and written communication skills to interact effectively with users over email and call. Ticket Review and Feedback: Regularly review tickets logged by the IT Executive team and provide constructive feedback to the KCO team. User Feedback Collection : Follow up with users to gather feedback on resolved issues and ensure their satisfaction. Pending Requests: Monitor and review user requests received via email and phone, and share a summary of pending requests with the KCO team by the end of the day. Report: Prepare and share daily, weekly, and monthly call ticket reports in collaboration with the KCO team and engineers. Team Activity Monitoring: Monitor IT Executives calls, emails, lunch breaks, and office timings, and report findings to the KCO team. Asset Management Support: Assist the KCO team with asset management tasks such as asset tagging, physical asset verification, and maintaining asset records. Access Control Record Maintenance: Maintain an updated register of individuals accessing the server and hub room for security and audit purposes. Escalation Management: Identify and escalate unresolved or critical issues to the KCO IT Team for timely resolution. Knowledge Base Maintenance: Collaborate with the IT team to update and maintain a knowledge base of common issues and solutions to improve efficiency. Training & Development: Provide feedback on training requirements for IT Executives based on performance and recurring issues. Compliance Adherence: Ensure that all processes adhere to Fim policies, standards, and IT compliance requirements.

Ideal Candidate Profile: Any Graduate in Office & Facility Administration domain, and willing to relocate to Pune may apply. Job Description: Provide support to ensure that standard guidelines and protocols of Infra & Facilities are followed Ensuring basic facilities are well-maintained through proactive maintenance Look for opportunities to reduce cost and improve operational standards Ensure maintenance of Guest House & bachelor colony to assist the guests & residents on any infrastructure and facilities requirements/issues Manage the upkeep of equipment/supplies to meet health and safety standards Plan and coordinate all installations (telecommunications, electricity etc.) and refurbishments Ensure maintenance of company and contract vehicles related records as per the ISO requirements and ensure maintenance of house-keeping, sanitary and cleaning of offices according to 5s Engage in systematic execution of general administration jobs such as office area house-keeping, supply of tea and snacks, best utilization of pest control service Monitor response rate on service level during breakdowns, visit of VIPs & guests and other events Extend support during EMC, Sports, Events, Wellness Centre activities and other employee welfare activities. Monitor canteen & pantry services, and enhance dining hall facilities and services

Symbiosis International School is looking for Homeroom Teacher to join our dynamic team and embark on a rewarding career journeyA Teacher is responsible for delivering lessons and facilitating learning in a classroom setting. This includes planning and delivering lessons, assessing student progress, creating a positive and engaging learning environment, and communicating with students, parents, and other stakeholders. The ideal candidate should have a strong understanding of the subject matter they are teaching and the ability to effectively communicate complex ideas to students. Additionally, excellent interpersonal and organizational skills, a commitment to student learning and development, and a growth mindset are essential for this role.