3115 Housekeeping Jobs - Page 5

The Guest Environment Expert position at The Westin Resort & Spa Himalayas in Uttarakhand, India is a crucial role focused on creating a memorable and unique experience for guests. Your responsibilities will include a variety of housekeeping functions to ensure the appearance and cleanliness of the entire hotel, contributing to an exceptional guest experience. Regardless of your specific tasks, certain key factors are essential for success in this role. These include maintaining a safe work environment, adhering to company policies and procedures, upholding quality standards, and presenting a professional appearance and communication style. Guest Environment Experts should be prepared to be physically active, standing, sitting, or walking for extended periods and engaging in hands-on tasks such as moving objects weighing up to 50 pounds without assistance. At Marriott International, we value diversity and are dedicated to fostering an inclusive and people-centric culture. We are committed to a non-discriminatory approach based on various protected characteristics, ensuring equal opportunities for all individuals, including those with disabilities or veteran status. The Westin brand is focused on empowering guests to enhance their well-being and regain control, particularly during travel. As part of our mission to establish ourselves as a leading wellness brand in the hospitality industry, we seek enthusiastic and dedicated associates to bring our unique programming to life. We encourage our team members to prioritize their own well-being both on and off the property, embodying qualities such as passion, activity, optimism, and adventurous spirit. Join us at The Westin Resort & Spa Himalayas to unleash your potential, contribute to a global team, and embark on a fulfilling journey toward personal and professional growth. Be a part of a brand that prioritizes wellness and supports you in becoming the best version of yourself.,

The position at Jaipur Marriott Hotel, Ashram Marg, Near Jawahar Circle, Jaipur, Rajasthan, India is for a Guest Environment Expert in the Housekeeping & Laundry Department. As a Guest Environment Expert, your primary responsibility will be to ensure the cleanliness and appearance of the entire hotel to create a memorable and unique experience for our guests. You will be empowered to perform a variety of housekeeping functions, such as delivering guest requests, stocking carts, cleaning rooms and public spaces, and other related duties. It is essential to maintain a safe work environment, adhere to company policies, maintain confidentiality, uphold quality standards, and present yourself in a professional manner at all times. As a Guest Environment Expert, you will be required to be physically active, including standing, sitting, or walking for extended periods, and engaging in hands-on tasks like lifting, carrying, and moving objects weighing up to 50 pounds without assistance. Your dedication to fulfilling these responsibilities and any other reasonable job duties as assigned is crucial to ensuring a positive guest experience and contributing to the success of the business. Marriott International is an equal opportunity employer that values diversity and promotes an inclusive, people-first culture. By joining Marriott Hotels, you become part of a renowned hospitality brand dedicated to delivering exceptional service worldwide. As a member of the Marriott Hotels team, you will play a vital role in upholding the legacy of Wonderful Hospitality by providing thoughtful, heartfelt, and forward-thinking service to every guest. JW Marriott, a luxury brand within Marriott International's portfolio, offers over 100 stunning properties in prime city and resort locations globally. At JW Marriott, our associates are our top priority, and we believe that happy associates lead to happy guests. We seek individuals who embody confidence, innovation, authenticity, intuition, and the values of our namesake and company founder, J.Willard Marriott. Working at JW Marriott provides a unique and enriching experience where you will be part of a supportive community and enjoy camaraderie with a diverse group of colleagues. We prioritize training, development, recognition, and overall well-being to ensure our associates can pursue their passions in a luxurious environment. By joining JW Marriott, you become part of a prestigious brand under Marriott International, where you can excel in your role, fulfill your purpose, collaborate with a global team, and strive to achieve your fullest potential. The JW Treatment emphasizes exceptional care for our associates, recognizing that exceptional treatment of guests begins with taking care of our team members. Embark on a fulfilling career journey with Marriott Hotels and JW Marriott, where you can contribute your best efforts, find your purpose, belong to a supportive team, and evolve into the best version of yourself.,

The role of CPE Soft Services - West involves providing solutions based on site surveys, commercial scoping of work, and service for soft services in Western India. You will be responsible for housekeeping, troubleshooting service quality issues, conducting root cause analysis, and restoring service quality. Additionally, you will provide technical/soft and process training to all sites, deploy and improve processes at all locations, conduct site audits, and close CAPA (Corrective and Preventive Action) activities. You will also be responsible for executing Continuous Improvement projects, planning for business continuity, driving process, product, and solution innovation, supporting new site mobilization, and regular reporting and managing dashboards. This role will require travel to the West region. To excel in this role, it is preferred that you have experience in the facility management industry or hospitality industry.,

Key Responsibilities: People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Financial Management Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Hygiene / Personal safety / Environment: Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotels security regulations (in case of fire etc) Respects the hotels commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme. Key Contacts Liaises with Responsible for (as assigned) Sales & Marketing team Front Office Team Housekeeping Team Reservations Team Trainees Occupational Health & Safety Employee Responsibility All employees to safeguard their health and safety, and the health and safety of others, in the workplace. Replacement and Temporary Mission: Be ready and responsible for any job, which may be assigned by the Management. This job description is not intended to be an exhaustive list of all responsibilities skill, effort or working condition associates with the position. It is only indicative and intended to provide a description of the principle elements essential for the performance of the job. All job descriptions are subject to change.

Division Department Sub Department 1 Job Purpose Execute the production operations in line with safety and GMP requirements to meet the manufacturing targets in shift, Key Accountabilities (1/6) Operate the equipment efficiently without error and deviation as per SOP to meet shift targets Perform unit operations as per SOP and unit processes as per batch manufacturing record Optimize the utilization of available resources for achieving production in shift Maintain equipment, facility and block premises as per SOP for audit readiness Key Accountabilities (2/6) Provide suggestions for optimization of processes to manufacture quality product Identify the deficiency in area and errors in documents and rectify them as per requirement Propose and implement new idea to enhance production, optimise the use of consumable goods and maximum utilization of resources Key Accountabilities (3/6) Execute and update online documentation to meet cGMP requirements Maintain online documentation and timely entries in BMR and supporting documents Check documentation before submission to ensure data integrity Key Accountabilities (4/6) Deliver training to workmen and adhere cGMP and safety guidelines in production process to ensure smooth operations Conduct training related to cGMP, equipment operation, safety and housekeeping for workmen Optimize the use of resources in housekeeping Ensure good housekeeping and sanitisation as per the guidelines Ensure usage and maintenance of PPEs by workmen during shifts Report any near-miss to officer in-charge in time Key Accountabilities (5/6) Key Accountabilities (6/6) Major Challenges Meeting shift targets due to unavailability of adequate resources Overcome by efficient work load distribution and resource optimisation Meeting production targets due to lapses in knowledge transfer between shifts Overcome by bridging gaps between inter-shift communication Key Interactions (1/2) Engineering & Utility for system and equipment related queries (Daily) Safety for safety rounds and PPE (Weekly) Formulation Technical Support for troubleshooting in products (Case Basis) Formulation Tech Transfer for support in new products (Project Basis) Key Interactions (2/2) Equipment manufacturer for troubleshooting in machine (Case Basis) Dimensions (1/2) Number of dosage forms : 2 Number of tech transfer supported per month : 2 Number of batches executed per month : 35-40 Achieve internal OTIF more than 90% Meet percentage utilisation of plant as per the plan 0% errors in documentation Zero reportable accidents / incidences during manufacturing Achieve 0% failures / deviations target 100% compliance to SOP Dimensions (2/2) Key Decisions (1/2) Scheduling house-keeping activities Key Decisions (2/2) Equipment Selection to Section Head Modification in plant and equipment to Production Officer Education Qualification Diploma in Pharmacy / Mechanical Relevant Work Experience 0-2 years of experience in a manufacturing organisation preferably in pharmaceutical industry Show

Executing flawless technical activities As the go-to person in all things technical, youll keep the Company up to speed on operating and utilities costs. Together with the building manager, you will monitor the invoices for technical services rendered. Aside from these, youll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own preventive maintenance standards. Youll also oversee the repair and maintenance of cooling and heating systems, plumbing and water supply, electricity and lighting fixtures, and other equipment and supplies. Moreover, youll be in charge of performing routine inspection, inventory and documentation of these systems. Providing sound leadership to boost results Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. Youll demonstrate this by overseeing our electricians and their scope of work. Youll also work closely with pretty much everyone across the board--from superiors to peers and subordinates. Aside from our internal teams, youll also be the main point of contact for our vendors for all maintenance services. Churning out reports will also be part of your mandate. In this role, youll monitor our maintenance activities, and produce daily and weekly summary reports on these activities. Sound like you To apply you need to have: Technical competence like no other Working for a global real estate leader like JLL, you must demonstrate technical expertise that will help you go head-to-head with some of the industrys most brilliant minds. Having said so, the ideal candidate must be a degree holder with at least three years experience in the field. Likewise, you must possess a strong working knowledge of policies, building maintenance and people management. Proven expertise in the principles and techniques of carpentry, electrical, plumbing, and general property management may also give you an edge in getting the job.

What this job involves: To provide support to the Divisional Director with service delivery and performance management on a Contract. The Account Manager is a key role providing strategic and tactical operational leadership and direction within defined geographical boundaries across the region. Key attributes Putting clients firstalways Devising win-win solutions for all parties Staying at the forefront of operational excellence Driving team success Becoming a trustworthy authority Critical thinker Compassionate leader Main Duties and Responsibilities Leads and develops Contract Management team. Sets the strategic direction for the team. Supports the Sales and bid activity. Manages the P&L of your contracts including sales/growth/costs and WIP/Debt management. Full understanding of Contract SLA and KPI and delivers these whilst ensuring industry best practice. Sets priorities for the team to ensure task completion, coordinates work activities with others. Builds Partnerships with Client and Colleagues through open transparent and timely communication. Ensure a professional image of Integral is presented to clients and visitors and ensure excellence in customer service is delivered and always promoted. Adapt management style to meet changing needs of the business or operational circumstances. Management of action plans to implement any improvement initiatives. Make decisions guided by policies, procedures, and business plan. Continually communicate with Team. Recognize, respect, and reward the contributions and achievements of others. Drive and encourage development of self and others through learning and on the job experience. Appropriately challenge superiors to utilise the whole team in a more effective, efficient and beneficial way if applicable. Understand Integral processes and business model. Assist others in solving professional issues. Deputize for Divisional Director. Personal Qualities and Experience Ability to build positive relationships with Client to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships. Communicates using appropriate styles, methods, and timings. Role Models enthusiasm and energy about their work and encourages others to do the same. Demonstrates resourcefulness when acquiring additional professional expertise. Uses tact and diplomacy to exchange information and handle sensitive issues. Project a professional demeanour with colleagues, clients, and their customers Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance. Excellent interpersonal, written, and verbal communication skills Self-motivated and capable of leading and inspiring a national Team. Ability to maintain an objective and positive focus through periods of high and sustained work pressure. KEY STAKEHOLDERS Management / Account Management Staff Client Staff Vendor Staff

Join our dynamic team as a Guest Service Associate - Housekeeping at our prestigious hotel in Mumbai, India! Were looking for a detail-oriented and customer-focused individual to ensure our guests enjoy a clean, comfortable, and memorable stay. Clean and maintain guest rooms, hallways, and public areas to the highest standards of cleanliness and hygiene Respond promptly and efficiently to guest requests and concerns related to housekeeping Restock guest room amenities, linens, and supplies as needed Inspect rooms for maintenance issues and report them to the appropriate department Collaborate with other departments to ensure seamless guest experiences Maintain the security and privacy of guest rooms and guest information Assist in deep cleaning and special projects as assigned Adhere to all safety and sanitation protocols Participate in ongoing training and development programs to enhance skills and knowledge

Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Conduct on-going training and coach all the employees and ensure to maintain records. Conduct briefing for Housekeeping Attendants. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Guides and advises Executive Housekeeper on key performance indicators of employees in the department and ensures measurement of the same Ensures adherence to company and hotel policies by all departmental employees

Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately

Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Identify optimal, cost effective use of the resources and educate the team on the same. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management.

We are seeking a highly skilled and customer-focused Duty Manager to join our team in Mysuru, India. As a Duty Manager, you will play a crucial role in overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and maintaining our reputation for excellence in the hospitality industry. Oversee daily hotel operations, including front desk, housekeeping, and guest services Prepare for daily arrivals, ensuring proper room allocation, amenities, and special requests Conduct daily briefings and ensure adherence to quality standards Handle guest check-ins, check-outs, and resolve any issues or complaints promptly Manage and motivate front office staff, providing guidance and support as needed Monitor online reviews and guest feedback, addressing concerns and implementing improvements Perform cashiering duties, including foreign exchange transactions and night audit tasks Coordinate with other departments to ensure smooth operations and guest satisfaction Implement and maintain safety and security procedures Promote room and service upselling to maximize revenue Assist in achieving performance targets and maintaining high guest satisfaction scores Handle walk-in reservations and process call-in bookings when needed Ensure VIP rooms are prepared and checked prior to arrival Participate in management meetings and contribute to strategic planning

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. Position Statement (if any) The Banquets Executive is concerned with the efficient and professional service of food and beverages within the Banquet, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises staff while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton International. What will I be doing? Position Summary (bullet points) As the Banquets Executive, you will be responsible for performing the following tasks to the highest standards: Confidently know the food and beverage menu contents and explain them in detail to guests. Understand dietary requirements and offer appropriate suggestions. Complete TBS checklists on product knowledge. Make suggestions on the menu that might suit guests of different nationalities. Know menu items of all other outlets to recommend guests to other outlets. Confidently know opening hours of all restaurants and hotel outlets. Recommend other restaurants and city attractions to hotel guests. Actively check staffs product knowledge on each shift. Check reservations for the day, ensuring that the restaurant and staff have tables ready and that large bookings have been confirmed by phone. Ensure that all staff are briefed for the details of the shift ahead. Complete the TBS checklist on preparing the restaurant for service. Greet guests with smiles and offer assistance with coats, bags, etc. , introducing yourself. Escort guests to a table and ask if they would prefer a smoking or non-smoking table. Ensure that all service procedures are carried out to the standards required. Replenish drinks, not letting cups or glasses become empty. Take personal responsibility for the service experience of all guests in the restaurant by visiting and introducing yourself to them and actively checking on their satisfaction. Follow-up on any guest questions or queries immediately, and if you don t know the answer, check with your Manager. Knowledgeable of departmental standards, explaining these standards to the team. Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Manager. Be proactive towards guests, assisting them with any reasonable requests, and training all staff to see these things before guests ask. Positively end the guest experience by checking satisfaction. Present all guests checks promptly on request with a feedback form and brochure. Encourage all guests to fill out feedback forms when they leave, assisting guests with their coats and bags. Thank all guests and wish them a pleasant day. Supervise the restaurant roster on a daily basis and ensure that it is in line with the changing business levels, making changes in order to achieve the F&B team s service standards and budget goals. Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost. Assist the restaurant managers with training all staff for induction training and on the job training . Offer staff constructive feedback on their performance after every shift in an aim to develop their skills and confidence. Provide leadership and direction for all staff while on duty by offering professional skills and leading by example. Be aware of the restaurant s and overall F&B targets for food, beverage, payroll and general expense costs. Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. Ensure that the shift is reviewed, handovers and briefings are carried out. Be aware of potential highs and lows in the business. Identify and communicate potential sales leads to your Manager. Create an environment where everyone sells . Communicate relevant financial information to the team. Understand relevant OH&S legislations and the implications on the operation of the department. Ensure that safe and healthy working practices are observed throughout service. Report any accidents / incidents to the Supervisor / Manager. Ensure that the Food & Beverage mission is established and instilled in you and all team members. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Responsible for the management and coordination of all Rooms area departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff. Plans, develops, implements and evaluates the quality of property s guest rooms. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Division Activities Champions the brand s service vision for product and service delivery. Communicates a clear and consistent message regarding departmental goals to produce desired results. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Monitors and promotes room rates, specials, and promotions at the residence. Monitors expected arrivals and departures. Coordinates and makes preparations for group activities. Runs and reviews critical information contained in Rooms division reports. Operates all department equipment as necessary and reporting malfunctions. Ensures employees have the proper supplies and uniforms. Understands night audit procedures and being able to comprehend and utilize reports as necessary. Understands and complies with loss prevention policies and procedures. Assists in ensuring the property s crisis management plan is followed as applicable. Managing Profitability Analyzes service issues and identifies trends. Works with Rooms division teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews and audits expenses. Managing Revenue Goals Monitors Rooms division sales performance against budget. Reviews reports and financial statements to determine Rooms division performance against budget. Reviews Rooms division occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Ensuring and Providing Exceptional Customer Service Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Creates an atmosphere in the Rooms division that meets or exceeds guest expectations. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Interacts with guests to obtain feedback on product quality and service levels. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensures that employees understand expectations and parameters for Room division duties. Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Interviews applicants as needed. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in the Rooms division (eg, pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an open door policy and reviews employee engagement results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Were seeking a skilled and friendly Front Office Executive to join our team at Medtronic. She will manage the reception or front desk at our Reception. Thus, as the first point of contact for our Employees and visitors, she will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores. Roles Handle the front desk, maintain visitor records, Meeting Room Bookings, Facility tools operations, Entry approvals. Manage administrative chores and organizational tasks. Create a welcoming, professional environment for clients and customers. Tasks Managing the reception area and ensuring the office is neat and tidy. Greeting and welcoming clients, customers and visitors courteously and professionally. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages. Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies. Required skills and qualifications Bachelors degree in any field. Excellent communication and interpersonal skills. Ability to prioritize tasks and great organizational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mindset with a passion for providing exceptional service. Fluency in English, Hindi, and at least one other regional language. Preferred skills and qualifications 1-2 years of experience in a similar job or other customer-facing roles. Proficiency in using computers and other office equipment. Willingness to work in a fast-paced environment with multitasking ability. Basic knowledge of Microsoft Office (MS Word and MS Excel).

Key Responsibilities: Coordinate and supervise housekeeping staff and vendors to maintain cleanliness across the premises. Ensure timely execution of soft services including pest control, waste disposal, sanitization, and pantry services. Conduct regular inspections to ensure service quality and compliance with health and safety standards. Handle complaints and service requests related to soft services and resolve them promptly. Maintain records of consumables, attendance, and service checklists. Coordinate with internal departments and service providers for smooth facility operations. Assist in procurement and inventory control of soft service materials. Support in planning and executing office events or rearrangements involving soft services.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Roles and Responsibility Role involves providing strategic direction, operational guidance and execution oversight to all activities related to facilities management, transport, legal compliances, safety and security, employee benefits and procurement. Role will be instrumental in shaping the employee experience and creating an engaging and vibrant workplace. You will lead a team of administration professionals and contractual resources, to deliver the short and long term goals for the function. You will be responsible for setting the strategic objectives for the team and bring in industry knowledge and subject matter expertise in charting the course for the function. Location - Dholera, Gujarat

Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms

Benefits: Food and stay at the property with the staff Responsibilities: Maintain cleanliness standards by cleaning with the staff should know how to drive bike for doing shopping for Kitchen Coordinate with kitchen team Manage inventory & supplies Free meal

Role & responsibilities Manage housekeeping operations, including pantry services, soft services, facility management, and horticulture. Oversee daily activities such as cleaning schedules, inventory management, and staff supervision. Ensure compliance with health and safety regulations through regular inspections and reporting. Develop strategies to improve operational efficiency and reduce costs. Collaborate with other departments to ensure seamless service delivery. Preferred candidate profile 4-7 years of experience in Facility Management or related field (HK). Diploma/BHM degree from a recognized institution (Other Specialization). Strong knowledge of housekeeping management principles and practices. Excellent communication skills for effective team leadership and client interaction.

Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .

Role & responsibilities Closely co-ordinate with the Business w.r.t Branch Opening plan and ensure premise registration, agreement etc. is effectively closed. New branch setup, alteration, shifting of location within allotted state. Coordinate to fulfill the statutory compliances according to state govt rules. Monitor inventory of office supplies and the purchasing of new material within approved Budget. Managing rent processing register and updating on the payment. Office management managing & maintaining stationery at region/state level. Ensuring proper facility management, security, housekeeping and pantry management. Preferred candidate profile Should have minimum 4 to 5 years of experience in administration. Experience of Field Administration in a Microfinance institution will be an added advantage. Customer service attitude. Geographical & properties prevailing rental rates knowledge. Excellent organizational skills. Effective communication skills with a talent for operating across different levels of an organization. Advanced computer skills including MS Word and MS Excel. Highly dependable and trustworthy. Ability to be resourceful and proactive when issues arise. Good time management skills. Negotiation Skills.

Assists in hotel laundry daily operations and services. Works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Assists in maintaining a safe and clean work environment. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Department Operations and Budgets Assisting in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Assists in ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Participates in the management of department s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment. Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. .

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system. Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. .

Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .