3121 Housekeeping Jobs - Page 41

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities:- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.- Maintain exceptional communication skills to keep our world-class systems running.- Act as the ongoing interface between the client and the system or application.- Dedicate to quality and ensure client satisfaction.- Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: - Must To Have Skills: Service Desk Management.- Good To Have Skills - Service Desk Voice Support ; awareness of retail and Point of sale (POS) system troubleshooting.- Strong understanding of ITIL framework.- Experience in troubleshooting and resolving technical issues.- Excellent communication and interpersonal skills.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office. Qualification Bachelor Degree

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Role Assistant Product Manager Business Function Product Reports to Senior APM Department Product Nature and Purpose: Supporting the Global Business Unit Leaders strategy in the execution of specific product technology plans. Completing product administration tasks and customer service within agreed service levels. Accountabilities with Key Outcomes: 1. Product Creation Accountable for the creation of products as defined by Global Product Business Unit Leader 2. Manages the product range manages the portfolio of products throughout their life cycle. Including system maintenance, ensuring products are in the optimum saleable position, PDD co-ordination, product maintenance / housekeeping and ad-hoc analytics. 3. Customer Service - Accountable for responding to customer tickets and technical queries, including liaising with suppliers in multiple time-zones to resolve issues in a timely manner. 4. Inventory manage parts throughout the product lifecycle including; NPI performance, EOL, SKU flagging, Non-Stocked range management. 5. Marketing co-ordination work with commercial marketing and suppliers to provide content for agreed marketing activities. 6. Quality responsible for exceptional levels of detail and accuracy in product content and presentation. Knowledge, Skills and Experience: Please give details of the knowledge, education, formal qualifications, specialized training or experience required for the job. Indicate whether requirement is essential or desirable . Essential Exceptional focus on customer service, quality, and attention to detail Excellent language and communication skills Comfortable speaking with multiple global stakeholders Experience in managing multiple priorities and meeting deadlines/SLA commitments. Excel and IT skills Ability to work autonomously & drive results Strong quantitative and data management skills Desirable Experience of working in electronics components industry/and or distribution Experience succeeding in a Global Matrix organization. Experience working in a customer service environment. Technical aptitude Job Impact/Influence Measures: Show data in approximate or in a range which job has impact on. Please state if the impact is direct or indirect . Think about financial elements e.g. budget, scale of role e.g. people management, network reach, sales impact etc. Direct impact on Sales, margin and market share of business unit Direct impact on supplier relationship through interaction and strong execution of product related matters Indirect influence over Asset, Sales, Marketing & e-Commerce through support of product strategy Decision-making Authority: Indicate what decisions the job is expected to make and what it is expected to recommend. Limited. Decision making authority as directed by Business Unit leader, as a supporting role for this function The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Role Assistant Product Manager Business Function Product Reports to Senior APM Department Product Nature and Purpose: Supporting the Global Business Unit Leaders strategy in the execution of specific product technology plans. Completing product administration tasks and customer service within agreed service levels. Accountabilities with Key Outcomes: 1. Product Creation - Accountable for the creation of products as defined by Global Product Business Unit Leader 2. Manages the product range - manages the portfolio of products throughout their life cycle. Including system maintenance, ensuring products are in the optimum saleable position, PDD co-ordination, product maintenance / housekeeping and ad-hoc analytics. 3. Customer Service - Accountable for responding to customer tickets and technical queries, including liaising with suppliers in multiple time-zones to resolve issues in a timely manner. 4. Inventory - manage parts throughout the product lifecycle including; NPI performance, EOL, SKU flagging, Non-Stocked range management. 5. Marketing co-ordination - work with commercial marketing and suppliers to provide content for agreed marketing activities. 6. Quality - responsible for exceptional levels of detail and accuracy in product content and presentation. Knowledge, Skills and Experience: Please give details of the knowledge, education, formal qualifications, specialized training or experience required for the job. Indicate whether requirement is essential or desirable . Essential Exceptional focus on customer service, quality, and attention to detail Excellent language and communication skills Comfortable speaking with multiple global stakeholders Experience in managing multiple priorities and meeting deadlines/SLA commitments. Excel and IT skills Ability to work autonomously & drive results Strong quantitative and data management skills Desirable Experience of working in electronics components industry/and or distribution Experience succeeding in a Global Matrix organization. Experience working in a customer service environment. Technical aptitude Job Impact/Influence Measures: Show data in approximate or in a range which job has impact on. Please state if the impact is direct or indirect . Think about financial elements e.g. budget, scale of role e.g. people management, network reach, sales impact etc. Direct impact on Sales, margin and market share of business unit Direct impact on supplier relationship through interaction and strong execution of product related matters Indirect influence over Asset, Sales, Marketing & e-Commerce through support of product strategy Decision-making Authority: Indicate what decisions the job is expected to make and what it is expected to recommend. Limited. Decision making authority as directed by Business Unit leader, as a supporting role for this function The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

* To produce materials as per production plan and agreed specifications. Machine setting and changeover and machine operations. Regular quality control throughout the shift and to set job in proper sequence to reduce wastage. To maintain departmental & Machine Housekeeping. To maintain machine health. To maintain record keeping. * ITI with minimum 2 years of experience in relevant field.

* To produce materials as per production plan and agreed specifications. Machine setting and changeover and machine operations. Regular quality control throughout the shift and to set job in proper sequence to reduce wastage. To maintain departmental & Machine Housekeeping. To maintain machine health. To maintain record keeping. * ITI - Electrical/Mechanical/Fitter with min 5 years of experience

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective To ensure the smooth and efficient operation of the Front Office department and Co-ordination with various other departments in order to ensure personalized, prompt and flawless service to all guests. The position will also act a as a One Point Contact for all the in-house guests, in-case of guest requests, complaints or any other feedback. Essential Job Tasks Areas of Responsibility Planning *Develops specific goals and plans to prioritize, organize, and accomplish your work. *Assists the Front Office Manager in implementing the annual plan using the TBEM framework, linking the department s objectives and overall strategy. Financials *Ensures daily performance and manages revenue through revenue and yield management techniques. *Focuses on generating incremental revenue through Early Check-in and Late Check-outs. *Encourages the team to cross sell other hotel services like Spa, Restaurants, Travel Services. *Monitors the business of competition hotels in terms of new accounts and rates. Process *Act as the primary point of contact for all guest inquiries, requests, and complaints, ensuring issues are resolved promptly and satisfactorily. *Ensure all guests receive exceptional service, maintaining high levels of guest satisfaction. *Address VIP guests needs, prepare for their arrival, and follow up on special requests. *Oversee daily hotel operations in the absence of senior management, coordinating with departments (housekeeping, front office, food & beverage, etc.) to ensure smooth functioning. *Perform routine checks across hotel facilities to ensure cleanliness, safety, and readiness. *Ensure compliance with health and safety regulations, including emergency procedures and protocols. *Lead, motivate, and support staff members across departments, fostering a positive work environment. *Conduct shift briefings, Check Staff`s grooming, ensuring that all departments are informed of daily events, special requests, and operational priorities. *Manage staffing issues on the shift, including handling absenteeism, scheduling, and reallocating resources as needed. *Assist in managing cash handling and financial transactions at the front desk. Monitor and manage shift budgets and expenses, ensuring efficiency without compromising guest experience. Assist with night audits, reports, and billing issues, ensuring accuracy in record-keeping. Act as the emergency response leader in case of incidents, ensuring guest and staff safety. *Respond to security issues or disturbances and liaise with law enforcement or emergency services if necessary. *Ensure that staff are aware of emergency procedures and are trained to handle various situations effectively. *Prepare shift reports detailing any incidents, guest feedback, and operational issues to be communicated to senior management. *Coordinate with other managers to ensure seamless transitions between shifts. Provide input and recommendations for improving operational efficiency and guest satisfaction. *Adherence to the Tata code of conduct, safety policies and values of the organization as defined. Customer *Develops and Sustains productive customer relationships, actively seeking information to understand and address guests needs. *Prepares reports of guest feedback on TrustYou (Guest Email Feedback System) and on Social Media Platforms and ensures appropriate corrective action is taken in consultation with Front Office Manager. *Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. *Reviews arrival list every day and ensures guest preferences of repeat guests, VIPs, Inner-circle and Chambers members are communicated and delivered by the concerned departments. Required Qualifications Degree in Hospitality Management Work Experience At least 2 years of relevant experience at a managerial position Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Diploma in Materials Management or related field Job Opening Date 7/9/2025 12:00:00 AM Jul 31 2025 Required Skills Traceability Control Gate Pass Management Heavy Equipment Handling Non-moving Inventory Spare Parts Management Job Description The Store Incharge would be responsible for the overall store operations, particularly focusing on the storage, issuance, and tracking of heavy mechanical components, raw materials, consumables, and spare parts. The role requires technical understanding of parts and BOM (Bill of Materials), coordination with planning and production departments, and strong inventory discipline. Primary Responsibilities:- Receive, inspect, and verify materials as per specifications and purchase orders. Maintain categorized storage for mechanical components. Manage storage of critical components like castings, forgings, hydraulics, and electrical panels with traceability. Interface with manufacturing and purchase departments to understand BOM and production needs. Ensure correct tagging, binning, and labelling for easy identification and retrieval. Maintain inventory records using ERP systems (e.g., SAP, Oracle, and Tally ERP). Implement Material Requirement Planning (MRP) and Just-In-Time (JIT) principles. Ensure proper handling, storage, and preservation of precision and heavy components. Coordinate with quality control for incoming material inspection and quarantining of rejected items. Manage returnable and non-returnable gate passes for tools, dies, and customer-supplied materials. Maintain records for scrap, rejected parts, and non-moving inventory. Follow EHS (Environment, Health & Safety) standards in handling heavy equipment and hazardous materials. Support periodic maintenance of store equipment like forklifts, pallet trucks, and weighing scale Maintain optimal inventory levels to support production without overstocking. Ensure proper documentation of incoming and outgoing materials. Monitor storage conditions and material preservation. Coordinate with purchase and production teams for timely material supply. Conduct regular physical stock audits and reconcile with system records. Manage store staff, delegate tasks, and ensure adherence to SOPs. Implement and maintain FIFO/FEFO/LIFO systems as required. Ensure compliance with safety, quality, and housekeeping standards Key Deliverable: To achieve annual budgeted targets for exports. To act as an enabler in achieving the exports business objectives Development of key business accounts in Exports markets. Development of agents network in various countries/ regions Key OEM development activities to increase brand value Providing overall leadership to sales team for Exports market.

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-6 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective To provide the revenue figures necessary for determining the individual profit centers profitability, which includes reconciling and monitoring revenue records and following internal procedures to ensure the company complies with all tax obligations. Essential Job Tasks Ensure that all revenue transactions, such as room revenue, food and beverage sales, and other services, are accurate and recorded in the accounting system, and create daily and monthly sales reports, as well as financial statements, for management. Areas of Responsibility Properly check and finalize the daily room revenue report. Ensure market segmentation correctly reflects the source of business and is accurately reflected in the GL. Verify the room rate with agreements or reservations, check allowance for room revenue, and ensure room revenue as per PMS is corrected in the GL. Check the rebate report, discount report, complimentary and house use report, no-show postings, late check-outs, etc., to ensure that every complimentary room, house-use room, discount, or rebate of revenue has adequate explanation in the approval form. Prepare monthly reports and schedules as part of the monthly MIS pack and financials. Prepare the DSR on a daily basis. Ensure control to report any discrepancies between housekeeping and front office room status. The total rooms available for sale should agree with the contracted rooms available. Required Qualifications B Com/Mcom degree in Finance Work Experience 1-2 Years Languages Needed in Position English Key Interfaces- External Consultants Key Interfaces- Internal Finance functions and compliances Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-6 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Maintain office cleanliness & pantry Track inventory of supplies & equipment Perform clerical tasks (copy, scan, file) Run errands & purchase items Report maintenance issues Assist in office events Follow company policies

Inspect the rooms assigned and take responsibility to ensure the rooms are maintained upto the standards and that there are no guest complaints. Ensure maximum efficiency in the performance of the assigned Room Attendants. Ensure guest rooms, suites and pantries, assigned, are maintained as per the standards. To ensure that all rooms in the specified floor are serviced and cleaned daily. Any matter which may effect the interests of AccorHotels should be brought to the attention of the Management. Facilitates the functioning of and / or oversees the functioning of Guest Service Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties Plan & coordinate the activities of the room attendants. Maintain pantries with par stock of linen, cleaning supplies and guest request items. Establish and maintain seamless co-ordination & co-operation with all departments of hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Inform the Executive Housekeeper about any damage or theft. Supervise and coordinate pest control, schedules in rooms. Prepare requisitions for all stocks required for the floor i.e. amenities, linen, cleaning supplies and material. Conduct on-going training and coach all the employees and ensure to maintain records. Supervise daily super cleaning and periodical cleaning of rooms. Conduct briefing for Housekeeping attendants. Ensure Housekeeping attendants maintain their equipment. All lost and found articles are reported immediately to the coordinator. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Identify optimal, cost effective use of the resources and educate the team on the same. Diploma / Degree in Hotel Management Excellent communication skills and a professional presentation Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times

Primary Responsibilities Operation Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships

Process laundry by either washing, dry cleaning or pressing according to department standards and procedures Use laundry equipment as per instructed and maintain them in a proper state of cleanlines Report stains or torn laundry, as well as any items left in pockets or jewelry on clothing before beginning the process of cleaning Weigh all laundry prior to loading into machines Ensure usage of solvent, laundry and spotting chemicals are as per as protocol Pay particular attention to any items that require pre-wash soaking Mark all items for laundering, pay attention to room numbers and sequences Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc. Ensure working area is kept clean and organized Present guest and staff laundry as per instructed Carry out valet services as needed including delivery of linen

Operation Count and send out dirty linen and uniforms to the laundry department as well as the receipt of clean linen and uniforms Count and distribute clean linen to the different hotel outlets Report to supervisor and send linen and uniforms that require repair or alteration to the tailor Monitor and manage all uniforms available in the hotel for usage allocation Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships Main Complexity/Critical issues in the Job Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests. Primary school education Good oral proficiency in English language No experience is required, training will be provided

Primary Responsibilities Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationship High School Diploma/ certificate Good oral and written proficiency in English Minimum 2 years of experience in a similar capacity Ability to speak other languages and basic understanding of local languages will be an advantage

Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance

Housekeeping Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. What s in it for you: In 3-4 bullet points, showcase the benefits and perks of working at the property Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Clean all assigned guestrooms to standard Take initiative to add a personalized experience for the guest Take ownership of guests privacy and belongings, while ensuring exceptional service Your experience and skills include: Warm and caring personality; previous housekeeping experience is an asset Ability to anticipate and focus attention on guest needs, being professional and welcoming Excellent organizational skills and time management

To direct and coordinate the activities of the Engineering Department in IBIS Pan India. This is a pan India role. The Engineering Manager will be required to travel and support IBIS hotels across different locations in the India as per business need. Conform and adhere to the policies & procedures and rules & regulations as laid down by the company in order to achieve the highest levels of guest service. To maintain regular inventories of the technical equipment. Ensure quality is adhered to in all aspects of the job, by the Engineering team. Any matter which may affect the interests of ACCOR should be brought to the attention of the Management. To abide by the mission statement of the Company and of the department. Facilitates the functioning of and / or oversees the functioning of Housekeeping Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties. Key Responsibilities: Engineering Planning Identify the major facilities and equipment requirements for the department and the property. Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast with technological advances in surveillance & safety of the equipment. People Management Establish and maintain seamless co-ordination & co-operation with all departments of ibis Mumbai Vikhroli to ensure maximum cooperation, productivity, morale and guest service. Provide effective support to the team to enable them to deliver effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Motivate and develop staff to ensure smooth functioning of the department. Ensure that the team is trained in all safety provisions. Financial Management Ensure optimal, cost effective use of the resources and educate the team on the same. Operational Management Coordinate with the Purchasing department to obtain the relevant data, float inquiries and quotations. Supervise the upkeep of all plumbing and electrical systems. Check and inspect all machinery and other equipment. Check for maintenance and upkeep of records and statements. Prepare duty roster. Check and ensure preventive and routine maintenance of all equipment. Ensure that the company has a technological advantage by constant upgradation of the equipment. Managerial Qualities Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively; And the propensity to recognize and acknowledge other peoples ideas. Health & Safety Responsibilities/ Duties Establish and maintain safe working conditions and practices following Accor Health, Safety and Environmental policies. Ensure all practicable steps are taken to maintain a safe work environment following Accor Health, Safety and Environmental policies. Ensure all staff within the department are fully conversant with departmental fire and evacuation procedures. Ensure all hazard are recorded and reported to the Management and that they are investigated appropriately with controls identified and reviewed. Implement Accor policy on prevention of Harassment/ Bullying in the Workplace according to guidelines. Ensure all protective clothing and equipment is provided to employees where necessary, maintained and they are train its use. Ensure all workplace accidents and incidents are reported accurately and promptly on the prescribed form, with appropriate investigation and corrective action taken. All serious harm accidents are reported to management immediately and within 7 days in writing. All new and transferring staff have training and ongoing supervision to ensure they have the knowledge and skills to perform work tasks in a safe manner. Rehabilitation support and assistance is provided to injured workers following Accor guidelines. Review and develop health and safety policy objectives and plans at least annually. Be proactive in keeping departmental health and safety records and information up to date. Ensue site visitor / contractor entry procedures are applied. Masters/Bachelor s degree in Engineering or equivalent Minimum 1 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint

Primary Responsibilities Operation Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships Your experience and skills include: Warm and caring personality; previous housekeeping experience is an asset Ability to anticipate and focus attention on guest needs, being professional and welcoming Excellent organizational skills and time management

Primary Responsibilities Front Office Operation Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues Check that all Front Office employees report to work punctually and are well groomed before each of their shift Conduct daily briefings and ensure that all pertinent information is well received by team members Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates Liaise with Finance Department to ensure that credit procedures are properly carried out Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards Handle all guest correspondences and ensure prompt follow-ups Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times Team Management Interview, select and recruit Front Office employees Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members appearance, attitude and degree of professionalism Prepare detailed induction programs for new employees Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service Prepare payroll and gratuity reports Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication Other Responsibilities Maintain complete knowledge of all food & beverage services, outlets and hotel services/features Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Main Complexity/Critical issues in the Job Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests expectation/VOG target. Profile Knowledge and Experience Diploma in Tourism & Hospitality Management Minimum 3 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint Competencies Strong leadership, interpersonal and training skills Good communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times

Job Summary : The Reservation Executive is responsible for managing room reservations, processing bookings, and ensuring a smooth reservation process for all guests. This role requires attention to detail, excellent communication skills, and a commitment to providing high-quality service. The Reservation Executive serves as the first point of contact for potential guests, assisting with inquiries, confirming bookings, and updating reservation systems as necessary. Key Responsibilities : Reservation Management : Handle all incoming reservations through various channels, including phone, email, and online booking systems. Confirm reservation details with guests, including dates of stay, room type, and special requests. Maintain an accurate record of all reservations, including cancellations and modifications, in the reservation system. Ensure that reservations are booked in compliance with hotel policies, availability, and revenue management strategies. Guest Communication : Provide information to potential guests regarding room availability, hotel amenities, rates, and policies. Answer inquiries promptly, offering personalized assistance to meet guest needs and expectations. Maintain a friendly and professional manner when communicating with guests, both in writing and over the phone. Reservation System Management : Input and update reservations in the Property Management System (PMS) or Central Reservation System (CRS). Ensure that all guest information is accurately entered, and data integrity is maintained. Generate daily reports to track reservations and guest arrivals. Collaboration : Work closely with the Front Desk and Housekeeping teams to ensure accurate guest arrivals, special requests, and room assignments. Coordinate with the Sales and Marketing team to promote special offers and packages. Handle group bookings and event reservations in collaboration with the Events and Banquet departments. Customer Service : Handle guest complaints or concerns related to reservations promptly and professionally. Ensure that the guests needs are met before, during, and after their stay by coordinating with relevant departments. Revenue Optimization : Monitor room rates, availability, and promotions to maximize revenue per available room (RevPAR). Assist in up-selling and cross-selling room upgrades, packages, and services to increase hotel revenue. Administration & Reporting : Prepare and submit reports regarding reservation trends, occupancy, and cancellations. Maintain guest profiles and historical reservation data for future reference. Perform daily, weekly, and monthly reservation audits to ensure accuracy and compliance with internal processes. Key Skills and Qualifications : Education : High school diploma or equivalent (preferably with a degree in Hospitality or related field). Experience : Previous experience in a hotel reservation or front desk position preferred. Technical Skills : Proficiency in Property Management Systems (PMS), booking engines, and MS Office Suite. Communication Skills : Excellent verbal and written communication skills. Multilingual ability is a plus. Customer Service : Strong customer service orientation with a polite and professional demeanor. Attention to Detail : Ability to accurately enter information and follow up on any inconsistencies or errors. Problem-Solving : Able to resolve conflicts and offer solutions to guest inquiries and issues effectively. Time Management : Ability to handle multiple tasks and priorities in a fast-paced environment.

The Laundry Attendant is responsible to sort, processes and folds Rooms and F&B linens such as sheets, towels, table clothes, napkins, etc. while maintaining Faena s standards of presentation, care, and quality. Comply with any additional requests that may arise pertaining to Laundry Attendant duties. This role supports daily hotel operations as well as special garment care for guests and team uniforms. This Full time position has a rate of $35.00 per hour. DUTIES AND RESPONSIBILITIES Wash, dry, and finish guestroom washcloths, guest-use blankets, stained duvets, mattress pads, and other necessary linen or terry items. Wash cleaning cloths and rags used by operational departments. Organize the new linen and bedding storage area, opening and preparing new items for use. Remove RFID tags from linen and terry products as needed. Collect and sort stained linen and terry from service landings for proper processing. Collect and sort discarded linen and terry in accordance with hotel guidelines. Spot-treat stained linens and follow appropriate laundering procedures. Maintain the cleanliness and organization of laundry chutes, laundry room, hallways, and linen bins. Assist with sorting clean spa products returned from guest rooms. Use the RFID scanning system to track soiled and clean linen/terry inventory. Participate in regular linen and terry inventory counts. Essential Functions: Sort used linen into designated categories for laundering. Identify and separate stained or damaged linen for special handling. Retrieve, fold, and store clean linen appropriately, whether stacked or hung. Sort all types of linen, terry, rugs, and robes for processing. Place folded items on the proper storage racks or carts. Report any issues or deficiencies to the Laundry Manager or Supervisor. Receive and process laundry from external vendors. Handle personal laundry services for hotel guests and residents. Conduct quarterly linen inventories in collaboration with other departments. Follow all Faena New York work rules and standards as outlined in the Employee Handbook. Maintain a professional and harmonious working relationship with colleagues and leaders. Adhere to designated break times and follow proper payroll/timekeeping procedures. Additional Responsibilities: Support Valet and Housekeeping teams during peak periods or when staffing is limited. QUALIFICATIONS DESIRED 1-2 years of laundry or housekeeping experience, preferably in a hotel setting Familiarity with laundry equipment and fabric care protocols Ability to lift and carry loads of linen throughout the day Strong organizational and communication skills SKILLS Consistent execution with high attention to cleanliness Ability to manage repetitive tasks with care and efficiency Team player with a strong work ethic Time management and multitasking ability PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds

Prime Function: Inspect the rooms assigned and take responsibility to ensure the rooms are maintained upto the standards and that there are no guest complaints. Ensure maximum efficiency in the performance of the assigned Room Attendants. Ensure guest rooms, suites and pantries, assigned, are maintained as per the standards. To ensure that all rooms in the specified floor are serviced and cleaned daily. Any matter which may effect the interests of ACCOR should be brought to the attention of the Management. Facilitates the functioning of and / or oversees the functioning of Front Office Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties Key Responsibilities: Housekeeping Planning Plan & coordinate the activities of the room attendants. Maintain pantries with par stock of linen, cleaning supplies and guest request items. People Management Establish and maintain seamless co-ordination & co-operation with all departments of Ibis Mumbai BKC to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. BHM or equivalent Diploma degree 2 years of experience in similar role Pre-opening experience will be an added advantage

Operational Ensure the Guest Service operates successfully and are individually profitable in accordance with the standard of the hotel Ensure that all rooms are pre-blocked accordingly to arrival time and housekeeping is informed Work closely with Housekeeping and Engineering Department to ensure that rooms are blocked accordingly for maintenance Ensures strict control of room keys for guests and other departments Conduct frequent and thorough inspections together with the Housekeeping Manager. Maximizes room sales and revenues for the hotel Guest Service Establish rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries. Personally and frequently verify that guest s check-in/out is receiving the best possible service in line with Accor s standards. Schedules oneself to be on the front during peak operation hours, checking on standards of services and cleanliness Greet and assist at the check in of guests Ensure a speedy telephone and message service at all times for guests Ensure that he/she maintains an up to date awareness of current promotions, policy changes and memorandums. People Management Recruit, select and develop Guest Service employees to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks. Through hands on management, supervise closely all Guest Service employees in the performance of their duties in accordance with policies and procedures and applicable laws Delegate appropriately, duties and responsibilities to equipped and resourced employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained Instill the Training philosophies of the company and work closely with the T&C Manager developing Departmental Trainers, ensuring that all Assistant Managers and Associates take an active role in the training and development Degree in Hospitality/ Hotel management preferred. Overall 5-8 Years of experience in front office and minimum 2 years in similar role.