3121 Housekeeping Jobs - Page 40

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management. Inspect room linen before placing in rooms and return below standard pieces to the respective person in Housekeeping. Ensure to report to work on time and according to posted schedule. Ensure to daily change soiled linens on beds and remake beds. Strictly follow the lost and found procedures. Ensure floor pantries and corridors & fire exits are as per the standards. Responsible for equipping all rooms with linen, amenities in the guest rooms as per the standards. No articles should ever be removed from occupied rooms. Absolute respect for guests property should always be exercised. Report to the Housekeeping Supervisor any blankets, bed spreads etc., that require changing. Ensure to report any assigned rooms that do not require service Do not Disturb signs etc. to the Housekeeping Supervisor. Report malfunctioning of equipments to the supervisor and ensure they are attended to. Responsible for handling Housekeeping desk efficiently by co-coordinating with concerned persons as well as constant follow up - by acting as information and transmitting center for all communications within and outside the department. Ensure all messages are handled with utmost importance and action taken Ensure all guest messages and queries are handled promptly Ensure all issue and receipt of keys are accounted for and acknowledged Ensure all registers and records are updated. To abide by the mission statement of the hotel and of the department. Ensure to take the responsibility for master keys of the assigned rooms. Report any loss or damage to the supervisor. Ensure to perform the following duties in the Public Area: To dust furniture, fixtures and fittings Vacuum the carpet. Scrub, wash and clean the floor Clean and arrange the equipment furniture as prescribed Dust and clean light fittings

We are seeking a detail-oriented and customer-focused GSA-Housekeeping professional to join our team in Mysuru, India. As a GSA-Housekeeping staff member, you will play a crucial role in maintaining the cleanliness, hygiene, and overall appearance of our hotel, ensuring an exceptional experience for our guests. Maintain impeccable cleanliness standards in guest rooms, public areas, and other assigned spaces within the hotel Ensure the proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security Perform thorough cleaning tasks, including dusting, vacuuming, mopping, and sanitizing surfaces Restock guest room amenities and supplies as needed Respond promptly and courteously to guest requests and concerns Collaborate with other departments to address any maintenance or safety issues Adhere to hotel policies, procedures, and safety protocols Assist in maintaining the cleanliness and organization of housekeeping storage areas and carts Report any damaged or missing items in guest rooms or public areas Participate in regular training sessions to stay updated on best practices and new cleaning techniques High school diploma or equivalent; Hotel Management Degree/Diploma preferred Minimum of 1 year experience in housekeeping or a similar role (freshers may also apply) Strong attention to detail and commitment to maintaining

Main Duties: Administration Liaise with different departments for smooth and co-ordinated work. Should ensure that the team members are adhering to the Human Resource policies. Customer Service Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction Financial Identify optimal, cost effective use of the resources and educate the team on the same. Cash of the hotel to be used only for hotel or guest purpose. Dropping of any cash collection during the shift in the cash drop box and mentioning the same in cash drop register Co-ordinating with Finance if any deviation from the same. Operational Keep the Team Leader and Assistant Manager briefed at all times Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post Thorough knowledge about the hotel and different Accor Hotel in India along with the call centre number Maintain records for banquet event happening in the conference or any other area of the hotel Handle additional responsibilities as and when delegated by the Management. Should be smiling and have a welcoming attitude while at reception, on phone or any other part of the hotel Responsible for daily administration, meeting and greeting visitors, dealing with guests queries and complaints, and booking rooms. Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded.

Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of Novotel Ibis Chennai OMR should be brought to the attention of the Management. I am responsible for INTERREACT Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Identify optimal, cost effective use of the resources and educate the team on the same. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and bas

Primary Responsibilities Operation Attend daily briefings and takes on daily assigned tasks Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness Maintain a section room report as well as a daily productivity report Reports lost and found articles to the housekeeping office immediately Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor Record room status in allocated section accurately Carry out valet services when required (e.g. delivery of linen, processing laundry orders) Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships Primary school education Good oral proficiency in English language No experience is required, training will be provided

We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA-Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out. Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction Inspect and prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards Follow lost and found procedures strictly and report any discrepancies immediately Maintain and properly use all housekeeping equipment, supplies, and materials Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues Participate in ongoing training programs to enhance skills and stay updated on industry best practices Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed Diploma or Degree in Hotel Management, or equivalent qualifications Previous experience in housekeeping or hospitality industry preferred Strong attention to detail and ability to maintain high cleanliness standards <

We are seeking a dedicated and detail-oriented Guest Service Associate - Housekeeping to join our team in Gandhinagar, India. As a key member of our housekeeping department, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our hotel. Clean and maintain guest rooms, public areas, and assigned spaces according to established standards and procedures Respond promptly and professionally to guest requests and concerns Ensure proper stocking and organization of housekeeping carts and supply areas Report any maintenance issues or safety hazards to supervisors Collaborate with team members to achieve departmental goals and maintain a positive work environment Adhere to all safety and security protocols, including proper handling of cleaning chemicals and equipment Assist in deep cleaning projects and special assignments as needed Maintain accurate records of cleaned rooms and completed tasks Participate in regular training sessions to stay updated on best practices and new procedures Contribute to creating a welcoming and comfortable environment for all guests Proven experience in housekeeping or a similar role in the hospitality industry preferred In-depth knowledge of cleaning techniques, procedures, and safety standards Proficiency in using various housekeeping equipment and c

We are seeking a dedicated and detail-oriented GSA Housekeeping professional to join our team in Coimbatore, India. As a GSA Housekeeping staff member, you will play a crucial role in maintaining the cleanliness, hygiene, and overall appearance of our facilities, ensuring a comfortable and welcoming environment for our guests. Clean and maintain guest rooms, public areas, and other assigned spaces to meet our high standards of cleanliness and hygiene Respond promptly and efficiently to guest requests and concerns related to housekeeping matters Properly handle and store cleaning supplies, equipment, and guest amenities Collaborate with other departments to ensure seamless guest experiences Report any maintenance issues or safety hazards to the appropriate personnel Maintain the security and privacy of guest rooms and hotel property Adhere to all company policies, procedures, and safety guidelines Assist in inventory management of cleaning supplies and linens Participate in regular training sessions to stay updated on best practices and new cleaning techniques Contribute to a positive work environment by demonstrating a professional and courteous attitude towards guests and colleagues Previous housekeeping experience in a hotel or similar setting is preferred Warm and caring personality with a customer-focused mindset Excellent attention to detail and strong organizational skills Ability to an

Front Office Operation Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues Check that all Front Office employees report to work punctually and are well groomed before each of their shift Conduct daily briefings and ensure that all pertinent information is well received by team members Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates Liaise with Finance Department to ensure that credit procedures are properly carried out Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards Handle all guest correspondences and ensure prompt follow-ups Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times Team Management Interview, select and recruit Front Office employees Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members appearance, attitude and degree of professionalism Prepare detailed induction programs for new employees Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service Prepare payroll and gratuity reports Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication Other Responsibilities Maintain complete knowledge of all food & beverage services, outlets and hotel services/features Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Bachelor in Hospitality

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective Exective Housekeeper functions as a strategic business leader of a hotels housekeeping operations. The position ensures housekeeping operations meet the brand s standards, hygiene and safety standards, targets customer needs, ensures associate engagement and development, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies. As Head of Department, develops and implements department strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer, resulting in creating an iconic and profitable hotel. Essential Job Tasks Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations. Monitoring cost and budgets for the department Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to. Areas of Responsibility Based on the occupancy projections for the year, prepare departmental budgets and estimate the supplies needed in terms of cleaning materials, linen, staff uniforms, etc. Review spends against budgets on a monthly basis and allocate future spends based on business needs. Ensure cleanliness, orderliness and appearance of the entire hotel is maintained at all times according to standards. Supervise and ensure that par stock of guest supplies, cleaning supplies, linen and uniforms are maintained. Plan, control and supervise horticulture activities in the hotel. Conduct room inspection to ensure that all standards are followed and rooms are made as per guidelines specified by the organization. Ensure all guest feedbacks and preferences are noted and acted upon. Ensure complaints and requests are responded to in a timely manner and recorded as per standards. Ensure all documents are checked on a periodic basis, such as log books, checklists, preventive maintenance schedules, inventory records of linen, cleaning records, uniform records, hygiene and pest control records, lost & found records etc. Coordinate the preventive maintenance schedule of rooms and public area with the maintenance department. Create action plans along with the team to conserve energy through recycling measures, use of environment-friendly products, conservation of water, electricity, etc. and create awareness of the same. Review and draft SOPs for the department. Check periodically to ensure adherence. Prepare internal audit checklist, review the results, provide feedback to the team and suggest corrective measures for the same. Coordinate with purchase department and identify vendors for all equipment and supplies needed, keeping cost, quality and new trends in mind. Review and prepare performance evaluations of all his area heads as well as reviewing all evaluations submitted by his area heads for housekeeping associates as per company s instructions. Perform necessary HR functions such as setting of KRAs, conducting appraisals and Dailogue, taking interviews of prospective candidates and making recommendations for movements/transfers when required. Conduct internal audits periodically and keep in consonance with audits like JD,FLS,TPAM, BSQA, or any other as deemed by the organization. Take corrective actions based on results/findings and share the road ahead with the team. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in educational programs like hospitality management,Housekeeping Mangement,Interior decoration Work Experience 10-12 Years Languages Needed in Position English Key Interfaces- External Guests, Vendors, External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Provide high level of service standards. Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services Your experience and skills include: Warm and caring personality; previous housekeeping experience is an asset Ability to anticipate and focus attention on guest needs, being professional and welcoming Excellent organizational skills a

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective Exective Housekeeper functions as a strategic business leader of a hotels housekeeping operations. The position ensures housekeeping operations meet the brand s standards, hygiene and safety standards, targets customer needs, ensures associate engagement and development, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies. As Head of Department, develops and implements department strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer, resulting in creating an iconic and profitable hotel. Essential Job Tasks Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations. Monitoring cost and budgets for the department Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to. Areas of Responsibility Based on the occupancy projections for the year, prepare departmental budgets and estimate the supplies needed in terms of cleaning materials, linen, staff uniforms, etc. Review spends against budgets on a monthly basis and allocate future spends based on business needs. Ensure cleanliness, orderliness and appearance of the entire hotel is maintained at all times according to standards. Supervise and ensure that par stock of guest supplies, cleaning supplies, linen and uniforms are maintained. Plan, control and supervise horticulture activities in the hotel. Conduct room inspection to ensure that all standards are followed and rooms are made as per guidelines specified by the organization. Ensure all guest feedbacks and preferences are noted and acted upon. Ensure complaints and requests are responded to in a timely manner and recorded as per standards. Ensure all documents are checked on a periodic basis, such as log books, checklists, preventive maintenance schedules, inventory records of linen, cleaning records, uniform records, hygiene and pest control records, lost & found records etc. Coordinate the preventive maintenance schedule of rooms and public area with the maintenance department. Create action plans along with the team to conserve energy through recycling measures, use of environment-friendly products, conservation of water, electricity, etc. and create awareness of the same. Review and draft SOPs for the department. Check periodically to ensure adherence. Prepare internal audit checklist, review the results, provide feedback to the team and suggest corrective measures for the same. Coordinate with purchase department and identify vendors for all equipment and supplies needed, keeping cost, quality and new trends in mind. Review and prepare performance evaluations of all his area heads as well as reviewing all evaluations submitted by his area heads for housekeeping associates as per company s instructions. Perform necessary HR functions such as setting of KRAs, conducting appraisals and Dailogue, taking interviews of prospective candidates and making recommendations for movements/transfers when required. Conduct internal audits periodically and keep in consonance with audits like JD,FLS,TPAM, BSQA, or any other as deemed by the organization. Take corrective actions based on results/findings and share the road ahead with the team. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in educational programs like hospitality management,Housekeeping Mangement,Interior decoration Work Experience 10-12 Years Languages Needed in Position English Key Interfaces- External Guests, Vendors, External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide Japanese language support to clients.- Deliver service desk voice support efficiently.- Maintain client satisfaction through effective communication.- Troubleshoot technical issues promptly.- Document and escalate complex problems for resolution. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Japanese Language, Service Desk Voice Support.- Strong understanding of IT service desk operations.- Experience in incident management and ticketing systems.- Knowledge of ITIL framework for service delivery. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree German Language proficient Summary :Candidate should be German Language proficient with minimum of B2 level certificationAs an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Candidate should be German Language proficient with minimum of B2 level certification- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide exceptional client support and maintain a high level of customer satisfaction.- Troubleshoot technical issues and provide timely resolutions.- Document client interactions and solutions for future reference.- Collaborate with cross-functional teams to enhance system performance.- Stay updated on industry trends and technologies to improve service delivery. Professional & Technical Skills: - Candidate should be German Language proficient with minimum of B2 level certification- Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of IT service management principles.- Knowledge of ticketing systems and incident management processes.- Excellent communication and interpersonal skills.- Ability to prioritize and manage multiple tasks efficiently. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A Bachelor's Degree and proficiency in German Language are required. Qualification Bachelor Degree German Language proficient

Dreamline Technologies Pvt Ltd. is looking for Computer Operator to join our dynamic team and embark on a rewarding career journey Operating computer systems and ensuring their proper functioningMonitoring the performance of computer systems and identifying potential issues Performing basic maintenance tasks, such as cleaning and organizing computer equipmentTroubleshooting hardware and software problems and resolving them in a timely manner Backing up and restoring data as neededInstalling and configuring software and hardware components Required Qualification : Intermediate in any discipline, Knowledge in

To provide Safe & smooth working conditions in the office premises Ensuring continuity of business through effective coordination of maintenance activities. Deployment and implementation of Group/ Department Policies & Procedures Implementation of Controls in various activities under Facilities Management function Implementation of best industry practices and cost control / savings initiatives in the area of operation Responsibilities Direct Responsibilities Supervision & Control on Facilities Management Services Supervision & Controlling of Facility Management Team. Shift resource planning & ensuring appropriate attendance, Recruitment & training of Facility Management staff. Liaise and coordinate with Vendors to ensure compliance related to attendance, Leave policies and relevant guidelines. Maintain record of Housekeeping/ Pantry consumables. Maintenance & Upkeep of Office Premise and Equipment Ensure upkeep of office premise through effective deployment & supervision of Housekeeping staff Deploy & verify various Checklists pertaining to upkeep of office premise. Conduct periodic review meetings with the Facilities Service provider and track the action points. Vendor Management Coordinate with Service Providers, Suppliers to ensure quality of Services. Tracking and timely processing of vendor bills to ensure continuity of Services. Provide necessary assistance to Procurement Team for procurement of Material or Service. Cafeteria Management Coordinate and Support in Cafeteria Vendor selection process. Formation of Cafeteria Committee and ensuring periodic meetings Preparation & Circulation of Minutes of Meetings and tracking the action points. Continuous follow-up and coordination with the Vendor to ensure quality of services. Resolution of the complaints of employees. Controls & Compliance Identify and implement appropriate Controls in various activities and functions. Track expiry dates of all the Permissions/ License and ensure timely renewal. Ensure Compliance to all applicable policies, procedures and guidelines (either Statutory and/ or Company). Technical & Behavioral Competencies Communication Skills - The ability to express ideas clearly and listen actively. Teamwork and Collaboration Adaptability and Flexibility Problem-solving and Decision-making Leadership and Influence Specific Qualifications (if required) Graduation Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Critical thinking Creativity & Innovation / Problem solving Transversal Skills: Ability to understand, explain and support change Ability to develop and leverage networks Ability to manage / facilitate a meeting, seminar, committee, training Analytical Ability Ability to inspire others & generate people's commitment Education Level: Bachelor Degree or equivalent Experience Level At least 15 years

Must have hotel management degree Willingness to accept the most effective role. Trains employees and continues learning for employees. Ensures cleanliness of Hotel, as reflected by service scores and quality assurance inspections. Complete brand required training, and property management system training, housekeeping portion, to properly understand room statuses and delegation of room assignments for room attendants. Oversees lost & found and proper recording, storage, and communication to various departments. Completes and ensures guests requests for cleaning times or specifications are met in a timely manner. Attends necessary meetings, both departmentally and inter-departmentally, to ensure proper communication. To ultimately benefit the operation and service of the Hotel. Conduct interviews for potential new hires, perform coach and counseling sessions and/or disciplinary measures, employee evaluations and pass all documentation to management. Review scheduling based on demands of Hotel, and properly maintain the levels of staffing therein Maintains par levels of inventory of cleaning supplies, linens, and brand required room materials and elements, to ensure brand standards and consistency measures are met. Provides, fosters and educate staff on a safe work environment, including proper storage of chemicals and materials needed for daily room cleaning. Daily inspection of all rooms to ensure cleanliness and brand standards are consistently being met and room attendants are completing tasks in a timely fashion. Strong managerial leadership skills, including conflict resolution, coaching, development and fosters the work environment suitable for learning and growth within department.

JOB AIM Executive, Meetings & Events Planning will be responsible for managing offsite Meeting & Events Planning in the respective location. RESPONSIBILITIES Off-Site Event Logistics: Considers Venue, Capacity, Service, Audio Visual and Food & Beverage to select the best location for Meetings & Events. Provides detailed logistical information to the selected venue(s) for appropriate cost estimates and proposals. Negotiates with venue(s) to obtain services within the client budget. Off-Site Catering Determination: Assist requesters in the decision process of selecting Food and Beverages for off-site events through suggestive selling. AV Confirmation: Uses probing questions to determine Audiovisual (AV) needs for events. Communicates this information to service providers. Additional Service Determination: Facilitates requests for miscellaneous services (e.g. decorations, entertainment, meeting materials, signage, meeting activities, transportation, hotel accommodations.), and manages all logistical coordination of these details. Communication: Communicates and confirms all meeting details to host and/or requester, as well as to Service Providers prior to day of meeting. Maintain accurate and complete records utilizing the OSEM (Off-Site Event Management) database used by all off-site event planners globally. Manages changes to meetings as they occur, and reconfirms details as necessary. Determines need for accelerated levels of communication via use of resumes or by conducting pre cons with selected venues operational staff. Promptly answers incoming phone calls and responds to voice mails and electronic mail within 48 hours. Attends all off-site event planning team meetings. Event Execution: Acts as a liaison between host and/or requester and service providers to assure the achievement of guest expectations. Event Planners will monitor offsite complex and VIP events based on size and degree of details. Tracking/ Reports: Report monthly SLA data. On-Site Event Coordination Back Up: Coordinate Off Site Events related to On-site Events as needed by On-Site Team (e.g. private dinner reservations, hotel accommodations, outings, etc.) Managing Event Budget: Manage the budget for the requesters event. Ensure valid project number prior to processing order. Keep the customer apprised of any financial issues encountered in the planning and execution stages. Processes invoices or reconciles charges following the completion of the meeting or event. Teamwork/Expectations: Respond to internal and external customers in a timely and professional manner. Part of a positive working environment by maintaining a professional, friendly, and respectful attitude. Maintain a "teamwork philosophy" by contributing equally, taking initiative, provide support, following through on tasks, and communicating openly and honestly. Contribute to practice knowledge sharing within the team and within the department 1) Manage Client Visits: Booking the Boardroom Respond to Client visit requirements within 4 hours of receiving the communication. Coordinate with operations/vendors in executing the event requirements. Getting the room cleaned. Standard Board room Setup Manage client ground transportation. Flower arrangement Food order as per the request. Menu Tents Name Tents Visitor passes Feedback from client Collate all event related costing based on consumption. Get approval for all expenses end of every event. Process bills and ensure payments are made. Take necessary action in case of any shortfalls in the arrangements made. 2) Manage Internal Events: Booking the Auditorium/Cafeteria Coordinate with operations in executing the event requirements. Getting the space cleaned and arranged as per the requirement. Food order as per the request. Getting the A/V and entertainment requirements done through vendors as per the requirement. Provide information on Vendor passes Get pre approvals/PO for the arrangements to be confirmed. Receive Feedback from client Collate all event related costing based on consumption. Get approval for all expenses end of every event. Process bills and ensure payments are made Take necessary action in case of any shortfalls in the arrangements made 3) Manage Projectors Ensure all the meeting projector requests of the respective facility is responded to. Sounds Like You To apply you need to be: JOB PROFILE Qualification :Degree Diploma Industry Type :Hospitality/ Entertainment Overall Experience :0 2 years Industry Experience :0 1 years Technical Skills :MS Office & Mail communication Generic Skills :Communication, Interpersonal Behaviors :Achievement level, Team work, Learning attitude & Positive thinking Language Known : English, Hindi

Assistant Facilities Manager Work Dynamics What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you To apply you need to have: Core facilities management skills If youre a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business. Outstanding team prowess Are you equipped to set up a team to success Can you also play to your strengths and work effectively as a team member If yes, thats greatthe ability to bring about positive changes and follow through with them will come in handy for this role. On-site Bengaluru, KA Scheduled Weekly Hours: 48

Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

What this job involves: Providing onsite support You will be the upper facilities managements trusted right hand on all facilities-related activities like maintenance of high quality of Housekeeping standards, Pest control, Landscaping, vendor activities, Events Management, managing daily deployment of vendor staffs, attend and closure of user complaints, records for repair & periodic maintenance of cleaning equipment, store management, monitor par stock of chemicals & consumables, training vendor staffs on process & procedures, coordination with vendor on waste management. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Assist in controlling the expenses & provide cost effective solutions. Must be able to work in multiple shifts & timings. Provide with all sorts of Daily/Weekly/Monthly reports and ensuring timely submission of vendor invoices. Where can processes be improved How can we save costs These are questions that will be at the forefront of the teams thinking. You, too, will always have an eye on this, contributing suggestions as they arise. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping ,pest, landscape and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements. Meeting the clients facilities needs At JLL, we put client satisfaction at the front and Centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, youll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Making everyone safe and risk-free Do you value workplace safety If so, youll be a perfect fit for the job. In this role, you will ensure everyones health and safety by keeping safe workplace procedures in place and order. Youll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youll also be expected to follow escalation and incident reporting procedures and comply with the firms guidelines and strategies. Sound like you To apply, you need to be a: Passion for service Do you have a prior experience in facilities, property management, hospitality or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management Are you knowledgeable in various property systems You are what were looking for! Team player JLLs unmatched excellence is only made possible by team worka core value we want you to possess. As the Facilities Executive, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviors is also under your mandate. Client focused enthusiast It is important that you can easily interact with the general client staffs and vendors to deliver efficient services, attend user complaints & take service recovery measures. Well also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smileat all times, even when times get rough occasionally.

What this job involves You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve: Managing cleaning services, focussing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards. Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members. Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams. Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift. Establishing and implementing operational standards and procedures for the departments supervised. Maintaining required records of budget and other information. Maintain inventory stock to ensure that supplies and equipment are available in adequate amount. Order new equipment, supplies, or furnishings as and when required. Preparing reports like DMR, MMR, QBR (quarterly business review ) and other related reports at site. Performing tasks, such as estimating costs and preparing / managing budgets. Planning & making arrangements for change in beautification of certain areas every quarterly and for festivals & events as and when. Managing landscaping and gardening. Managing vendor personnel for assigned units (vendor contracts, compliance, attendance etc). Responsible for maintaining discipline at site with proper attire and etiquette in the staff supervised Ensuring that employees growth by engaging them in periodic trainings and skill enhancement are conducted. Supporting employee relations issues & statutory compliances. Developing/reviewing/improving SOPs /processes/programs. Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats. Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner. Client: You will be working on __Godrej GCR ___, which is a ___Commercial____, located at ___Gurgaon____ Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any. Reporting: You will be reporting to Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent problem-solving skills. You will be building, maintaining, supporting and validating the performance of subordinate staff workings. You will also be applying knowledge of administration; for program, resources, and staff and demonstrate the ability to manage others and to communicate information effectively with the internal & external customers along with leadership skills. Qualifications You need to have a Degree / Diploma in housekeeping/hospitality, with minimum 5-7 years of work experience. Good communication skills (English - oral/written) would be must. Other qualifications that will earn you brownie points will include Knowledge in functional area of soft services Adequate software exposure like MS office etc.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Housekeeping Clerk is responsible for the day to day administrations, cooperating with the Housekeeping team and other departments in terms of guest service. What will I be doing As the Housekeeping Clerk, you will be responsible for performing the following tasks to the highest standards: Log all calls and distribute tasks to relevant team members / departments. Assist the Assistant Executive Housekeeper with Housekeeping s store management. Submit the purchase order to maintain housekeeping supplies at par levels. Assist Room Attendants and Floor Supervisors with guest requests, problems and room availability, etc. Attend briefings for Room Attendants and Turndown Attendants, ensuring that all relevant information is delivered to them. Ensure the safety of keys and work phone during operation. Sign in at the start of a shift and sign out at the end of the shift. Manage all lost and found items, records, storage and issue management, following standard procedures. Handle the department s records for monthly attendance, right attendance, annual leave, sick leave, no-pay leave, etc. File all Housekeeping documents properly. Assist the Assistant Executive Housekeeper with monthly tracking records where required. Adhere to the hotel s policies and procedures, Hilton code of business conduct, the hotel s team member handbook, security and emergency policies and procedures. Perform any duties assigned by the Management team deemed necessary. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Managing Department Operations and Budgets Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment. Leading Discipline Teams Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Managing and Conducting Human Resources Activities Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Email Resume - vrinda.gupta@naukri.com About Info Edge InfoEdge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the Internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning, and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage. About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. Key Role Respond to customer queries via phone , email in a timely and professional manner Handle account-related issues , product information requests, and complaints Maintain a deep understanding of platform features, pricing, and policies Escalate unresolved issues to relevant departments and ensure closure Document interactions and update customer records accurately in CRM tools Maintain TAT (Turnaround Time) and FTR (First Time Resolution) benchmarks Collect feedback and share insights to improve service quality