3121 Housekeeping Jobs - Page 38

Role Summary: Responsible for managing day-to-day housekeeping operations by leading supervisors and attendants, ensuring high standards of cleanliness, hygiene, and patient satisfaction across the hospital premises. - Oversee and guide a team of housekeeping supervisors and attendants across all shifts - Ensure proper implementation of cleaning protocols in wards, OPDs, ICUs, public areas, and critical zones - Monitor daily activities, duty rosters, and staff deployment - Address and resolve patient/attendant complaints related to cleanliness or housekeeping services - Conduct regular rounds and audits to ensure SOP and hygiene standards are followed - Coordinate with nursing, infection control, and other departments for smooth operations - Train staff on hospital housekeeping protocols, waste segregation, and soft skills - Maintain housekeeping inventory, usage records, and assist in procurement planning

Responsible for overseeing the daily housekeeping operations of patient areas, wards, OPDs, and hospital premises to ensure a clean, hygienic, and infection-free environment. Key Responsibilities: - Supervise housekeeping staff and assign duties across hospital areas - Ensure cleanliness, disinfection, and waste disposal protocols are followed as per hospital standards - Conduct regular rounds to check hygiene levels and report deviations - Monitor housekeeping material usage and maintain inventory - Coordinate with Nursing and Clinical teams for patient area upkeep - Train new staff on hospital infection control and cleaning SOPs - Address complaints and resolve housekeeping-related issues promptly - Maintain staff duty rosters, attendance, and performance records - Ensure compliance with NABH/quality standards related to housekeeping Qualifications: - Graduate or Diploma in Hotel/Facility Management preferred

Roles & Responsibilities of Front Office Executive (FOE) Customer Relationship Management Welcome and assist visitors, ensuring a positive and professional first impression. Address customer inquiries and provide timely resolutions. Maintain an organized and inviting front desk environment. Coordinate with internal teams to fulfill client and visitor requirements. Oversee smooth visitor check-in and enforce security protocols. MS Bookings Management (if applicable) Maintain daily records of fixed and flexible seat bookings. Process employee requests for seat reservations or cancellations. Site Operations Management Supervise and ensure the smooth functioning of daily operations at the Noida site. Event Management & Coordination Plan, organize, and evaluate corporate events for Noida, Bangalore, and Chennai offices. Collaborate with the event team and clients to ensure seamless execution. Daily Briefings & Team Supervision Conduct daily meetings with supervisors. Ensure housekeeping, pantry, and APS staff consistently meet uniform and grooming standards. Marketing & Communications Design and prepare professional presentations and flyers for Noida, Bangalore, and Chennai. Onboarding Support Conduct office tours and orientations for new joiners on their first day. Internal Communications Draft and distribute informative communication materials across all office locations. Client Engagement Provide ongoing support to clients, addressing requirements across all sites. Gate Pass Management Process and manage gate passes for inward and outward material movements. Courier Management Record daily incoming and outgoing couriers using the Happy Visitor software. Handle and manage international courier bookings. ID & Visiting Card Administration Collect employee information for ID and visiting card issuance. Oversee the printing, dispatch, and distribution of cards across PAN India. Housekeeping, Pantry & Stationery Management Maintain accurate stock records and ensure consistent availability of supplies. Month-End Reporting Update registers and prepare monthly operational reports. Lost & Found & First Aid Management Maintain precise records and oversee lost & found items and first aid inventory. Customer Complaint Handling (Service Now) Log and track customer complaints in Service Now. Ensure prompt resolution and closure of complaints. Monitor recurring issues and implement process improvements to enhance service quality.

Key Responsibilities Client Management & Communication Serve as the primary point of contact for client interactions and build strong client relationships Manage contracts, service-level agreements (SLAs), and address client concerns promptly Design professional presentations (MBR, site induction, initiatives) and create clear communications for advisories and facility guidelines Facility Operations & Maintenance Conduct regular floor inspections and submit reports within governance timelines Coordinate minor project works, track progress, and liaise with consultants and suppliers Manage asset inventory and health checkups, ensuring timely completion of Planned Preventive Maintenance Oversee repair and maintenance activities, coordinating with AMC vendors for timely delivery Access & Security Management Coordinate with the building team for visitor entries and promptly resolve related issues Ensure smooth visitor check-in processes and maintain security procedures Manage inward and outward material movement, including gate passes Resource & Inventory Management Monitor and maintain records for housekeeping, pantry, and stationery supplies Ensure availability of first aid kits and manage lost-and-found records Create Purchase Orders in the TEP Oracle System and verify/upload invoices. Compliance & Safety Ensure adherence to labor compliance, site procedures, building compliance, and landlord regulations Upload all required documents in ESG, iAuditor, ORSS, Intelex, and incident reporting systems on time Coordinate fire safety/fire drill training with the builder per local Fire NOC authority norms Support audits and certificate renewals as required Employee Experience & Events Conduct office tours for new joiners to ensure smooth onboarding Assist employees with workspace and resource-related requests Plan and execute internal events, collaborating with internal teams and external vendors Front Desk & Help Desk Management Manage reception area, ensuring cleanliness and orderliness of common spaces Proactively manage Help Desk/Service Now services to achieve or exceed KPIs Report Help Desk outputs to stakeholders and address operational challenges Qualifications Bachelor's degree in Facility Management, Business Administration, or related field 8+ years of experience in facility management or related role Strong communication and interpersonal skills Proficiency in Microsoft Office suite and facility management software Knowledge of health and safety regulations Excellent organizational and problem-solving abilities Skills Client relationship management Vendor management and negotiation Budget planning and control Team leadership and coordination Crisis management and resolution Technical understanding of building systems Multitasking and prioritization

What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Workspace Experience Enabler (Community Executive/Front Office Supervisor) Work Dynamics (Integrated Facilities Management) OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelors degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.

What you need to succeed: Preparation and management of daily transport rosters. Handling general and 24/7 shift services login/logout activities and addressing related concerns. Coordinating with vendors and chauffeurs for trip execution and escalations Managing minor employee concerns through one-on-one interactions Updating trip details in the Transport App Making necessary changes and updates to employee profiles in both the TD Form and Safetrax application/database Ensuring compliance with transport policy and supporting periodic audits of vehicle/driver documentation Monitoring real-time transport operations and ensuring timely trip closures in the system etc.

Work Dynamics What this job involves: Leading daily Facility operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up . You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. Youll be working frequently with clients thats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget In this role, as a AFM Site Lead you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Preparing and submission of MMR Preparing daily report and sharing with client Ensure all JLL POs are in place before executing jobs Ensure all monthly reports are shared in time Review of incident report before sharing with client Ensure JLL Tools ( E Fit ) implementation and track closures Ensure all data is uploaded in CMMS as per timelines Ensure all R&M related activities are monitored Ensure to have weekly meetings with team and share MOM Close monitoring of tickets and ensure closed within TAT Ensure faade cleaning and water tank cleaning is completed as per schedule Closely monitor PPM activities and ensure completion as per schedule Approving invoices in CAAPS with necessary evidence Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material Working on Site SLA/KPI and ensure submission is done on time Ensure risks are always highlighted and taken care. Ensure all Audit and compliance documents are updated and available for review as required by client. Ensure 52 weeks calendars is updated and evidence are shared as per timelines. Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Sound like you To apply you need to be: Adept at facilities management Graduation in Hotel Management Hospitality Expert and having eight years + experience in facilities management with min 2 years working as Site Lead Site SPOC with a working knowledge of occupational safety, and exposure to managing 24x7 operations site BPO set up may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!

What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up Youll be working frequently with clientsthats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance management In this role, you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like you To apply you need to be: Adept at facilities management Youll need to have six to eight years experience in facilities management or other related fields to land this job. A SCEM certification, a working knowledge of occupational safety, and exposure to life sciences environment may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!

Duties & responsibilities Monitoring reception activities Good communication skills Arrangement of all consumables and supplies for Client / VIP visits Preparing the Daily/Weekly and Monthly reports Submission of invoices by vendor Performance objectives Managing MIS Handling enquiries and complaints Booking meeting rooms Key skills Excellent MS Office knowledge Outstanding organizational and team, vendor and time management skills Excellent verbal and written communication skills Employee specification Graduate with 0-1Yr experience.

Dear joinee, Our Hotel consisting of Five rooms which is located near centre of Yercaud. 1.All five rooms have to kept with perfect housekeeping 2. The common areas in hotel must be maintained neat and clean 3. The garden and plant area must be maintained well 4. The staying guest must be received with warm hospitality and treated well at always and at all time on demand Job Types: Full-time, Permanent Ability to commute/relocate: Yercaud, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person,

Role & responsibilities Admin Services Closely monitor administrative processes and ensure efficiency in availability of all administrative facilities to the employees Ensure timely resolution of admin issues if any and monitor adherence to service timelines. Transportation Management . Design and establish effective control systems for catering to all employee requirements related to travel including transport facilities, stay, hotel bookings, and visa / permits services Supervise transportation activities for all sites and assist site admin heads in managing employee transportation including bus/car transport, vendor contract management. Work out the optimal routes and prepare the policy document for transportation indicating dos and don'ts- timings, stops, routes. etc. Estate Management Ensure regular maintenance and upkeep of company guest houses/ estates including proper inventory management and maintenance Guide Site admin heads in planning the logistics and making arrangements for corporate events, offsite programs, picnics and assist L&D specialist in offsite training programs. Canteen Management Overlook canteen management and ensure availability of healthy food to employees at right prices Undertake canteen administration and processes including vendor contracting and management; Monitor grievances and drive speedy resolution of the same. Housekeeping Ensure neat and clean environment in the premises by maintaining effective housekeeping & Scrap Management processes and ensure adherence with agreed SLAs Conduct periodic audits to identify opportunities for improvements; Re- negotiate / renew / terminate vendor contracts based on performance and service delivery Identify opportunities for cost optimization in the administrative activities for respective sites; Define strategies & devise plans to leverage those opportunities and optimize cost Vendor Management & Liaising Maintain quotation for every asset required to run the office which are procured through vendors; Ensure adherence to contract SLAs Maintain vendor rating data in order to rate their service quality levels, responsiveness and cost effectiveness

Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities Key Operations delivery Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Maintained visitor log book and book taxis if required Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you...

What this job involves: Reporting to: Asst.Manager-Workplace (Soft) Services. As an Executive-Workplace (Soft) Services, you will play a vital role in delivering exceptional Occupant Experience within the Campus through the hands-on execution of soft services operations. This position is focused on the practical implementation and day-to-day delivery of various workplace services that contribute to a productive and comfortable environment for all occupants. This role requires strong attention to detail, excellent interpersonal skills, and the ability to work effectively both independently and as part of a team. You will be expected to maintain high standards of service delivery and contribute to JLL's reputation for operational excellence. Key stakeholders: Operations Manager, Asst Manager-Workplace Services SAP GRF Leads, JLL support functions like Finance, Procurement, HR, etc. What your day-to-day will look like: The key aspect of this role is engagement, interfacing not only with GRF, but also other service partners along with the lines of business and occupants as the ultimate service recipients. Client/Stakeholder Management Deliver excellent customer service to meet on-site clients expectations. Accountable for service delivery to meet contractual obligations of Jones Lang LaSalle Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels. Lead by example and groom the team in achieving maximum client satisfaction level. Evaluate service response time and analyse occupants service request trends and suggestions. Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. Procurement & Vendor Management Manage multiple vendors to deliver services on time. Health & Safety Management This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules. Site Operations Management Must be a team player and a leader in his own sphere and work with other members of the team to meet all key performance indicators as set out in the management contract. Plan, Schedule and implement 52 Preventive Maintenance Schedules. Ensure to have strict compliance with local and national statutory rules & regulations and ensure that all the relevant statutory returns pertaining to all the areas of Campus Operations are submitted to the concerned statutory authorities. To manage the Operation & maintenance Vendors and AMC vendors related to Soft services. To ensure all related records are updated and maintained regularly. To adhere and maintain all SLA and KPI as agreed. Active participation for taking up the new facilities To be part of all audits as per client requirements and to close out on the action points as agreed. Manage action requests and escalations if any by clients for any engineering related issues. Should have the required skill for Contractor / Vendor Management as part of the competency Actively encourage an environment that supports teamwork, co-operation & performance excellence across the facilities. Should have an eye for detail and the ability to effectively coordinate with the end user, other departments, and vendor partners. Monitor and inspects the work of the team for conformance to the prescribed standards of cleanliness. Maintain clear and efficient communication and coordination with all the departments. Schedules periodic major cleaning projects including carpet, upholstery, chair shampooing, cleaning of windows, drains, canopy etc. Schedules deep cleaning of all meeting rooms and workstation on periodic basis including. Handling, escalating, and updating all user complaints/ concerns in an efficient and timely manner. Investigate concerns regarding housekeeping service or equipment and take corrective action. Ensure all meeting room functions/ events / VIP/ customer visits are properly set according to the requests/ instruction received. Provide with all sorts of reports/ data after validation as required. Maintain high quality of housekeeping standards external/public area. Co-ordinate with vendors eg: Pest control, faade, Landscaping for services. Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping supplies and chemicals. Attends periodic meetings to discuss issues/ complaints, to make recommendations for service improvement and efficient operations. Oversee landscape maintenance and contractor coordination Implement sustainable landscaping practices Manage irrigation and water conservation efforts Risk Management: -Support risk management program which identifies major risks including occupational health and safety, fire safety and essential services and environmental. Manage and review incident and problem reporting. Ensure escalation procedures and incident reporting procedures are implemented and in place. Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalles business conduct. Reporting: Responsible for weekly & monthly reports, covering the maintenance contracts, consumable consumptions, etc Ensure that all reports and other relevant data is regularly updates.

Integrated Facilities Management Corporate Solutions What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behavior. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities are - Managing Reception, including visitor management, Stationery management, Courier, Medicines, contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. A highly skilled professional You should be a graduate in any discipline and have one to two years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set. Passionate about customers Is customer service second nature to you Are you a team player whos eager keen to learn To be outstanding in this role, you should also be positive-thinking, full of pep, and always on the go. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis.

Business: Property and Asset Management, Gurgaon. What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Implement and maintain sustainable practices in line with GRIHA, WELL, and BSC guidelines. Manage and coordinate with facility management teams to ensure compliance with sustainability standards. Conduct regular property inspections and audits to identify areas for improvement in sustainability and energy efficiency. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Clients: You will be working on site which is a __Commercial, located at Gurgaon Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 10 to 15 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

GSA-Housekeeping You are at the heart of the hotel! As a GSA- Housekeeping , you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. What you will be doing: Clean all assigned guestrooms to standard Take initiative to add a personalized experience for the guest Take ownership of guests privacy and belongings, while ensuring exceptional service Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness Maintain a section room report as well as a daily productivity report

Primary Responsibilities Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Operational Management To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint

Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Provide high level of service standards. Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services Your experience and skills include: Relevant diploma / degree in Hotel Management. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills. Displays high level of flexibility, initiative, sincerity and team work. Knowledge about Opera would be an advantage.

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Positive attitude and motivation to work in a collaborative environment Strong organizational skills. Minimum 1 year of relevant experience Good operational experience

Job Description Provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Qualifications : Positive attitude and motivation to work in a collaborative environment. Strong organizational skills. Minimum 1 year of relevant experience. Good operational experience.

What this job involves: To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service requests are attended to in time. Effectively manage the mailroom services to ensure an on time deliverable system Achieve client satisfaction to Client expectations. Staff Management Manage and assist with the personal development of all direct reports. Develop and manage succession plans and appraisals for all direct reports. Actively seek to train subordinates in all aspects of the non- technical services. Actively multi skill all Jones Lang LaSalle staff to increase flexibility and job satisfaction. Reporting Daily/Weekly reports. Contribute to the Monthly Management Report to client and other reports as required. Vendor Management Manage service contracts, including inspections and quality management of service delivery Prepare tender documentation, evaluation of tenders; prepare contracts Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client. Others Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Tertiary qualifications in property, building or facilities management required. Contract Administration experience required. Excellent people skills and ability to interact with a wide range of client staff and demands. Demonstrated experience with tendering and service improvement initiatives required. Knowledge of Occupational Safety requirements Knows the inventory management, good keeping knowledge Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required. Achievement of Contracted Service Levels and Performance Indicators. Achievement of contracted Customer Satisfaction expectations. Management of resource to ensure no disruption to client business. Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map. Achievement of performance goals as agreed with manager Understanding of Cafeteria operations. Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements. Set stretch targets for self to achieve maximum team performance. Is able to make difficult decisions and resolve problems or improve operations . Actively searches out opportunities to achieve best results Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community. Listens effectively and communicates through actions and examples. Have strong written and oral communication skills. Sound like you To apply you need to have: Mastery in the field You should have earned an experience of more than 5 to 6 years in Facility Management Soft Service preferably from hotel Industry & specialized in Housekeeping & have eye for detail . Well also expect you to work as a part of a diverse team in both leadership and individual contributor expertise. Scheduled Weekly Hours: 48

Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities of Front Office Executive The role of the FOE is to deliver an integrated experience, be a single point of contact at the re-ception, provider employee and guest service with bespoke support & have updated infor-mation of floors and events being hosted at specific sites. Visitor Management Provide a welcoming approach to all visitors, accommodating the visitors, identifying the host and facilitating collection. This includes logging in and out any client visitors and / or referring them to them to relevant Client host. Issue of entry passes and providing visitors with a clear and comfortable and understanding of the rules governing access to host or the building All staff will always be appropriately presented with standard uniform Regular Reconciliation of all Access cards and Badges issued to visitors/employee and Cli-ents. Precise information about building structure, emergency exit and daily client visits or events being hosted at site location. Manage the Front Office in most professional manner, directing and coaching staff to en-sure pleasant experience to all visitors/Clients. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement. Ensuring reconciliation of all Client/Employee badges issued on daily basis. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure training of front office staff on VMS and GAP process and Policy. Guiding the Client Host Team to raise request on SEP/Safe tool for all Visits. Additional activities : New initiatives Managing site operations. Assisting WM/CE during crisis situation/BCP Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate degree with relevant work experience. Very Good people skills and ability to interact with a wide range of client staff and demands; Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you...

Key Responsibilities: Administrative Management: Oversee day-to-day administration, including generating reports and managing stock trackers Assist the Facility Manager (FM) and Assistant Facility Manager (AFM) in managing administrative functions, security issues, and facility services Develop and implement procedures to ensure simplification, accuracy, and reliability of FM work methods Supply Chain and Inventory Management: Ensure adequate supply of consumables/materials for proper service operation Enter into supply and service contracts as approved by the client Maintain appropriate stock levels and escalate issues to ensure availability Front Desk and Event Management: Oversee front desk activities and serve as the primary point of contact for reception area concerns Coordinate client event itineraries and F&B arrangements Foster teamwork and efficiency in caf operations during busy periods Financial Management: Maintain appropriate levels of petty cash to support FM operations Process vendor invoices in alignment with Amazon finance processes Conduct statutory compliance checks on all vendor invoices Quality Control and Performance Management: Routinely inspect all services to ensure performance measures are maintained Set targets to achieve maximum team performance Develop policies and procedures for reception-related functions Facility Oversight: Conduct daily walk-arounds of the facility Provide after-hours facility assistance as needed Operational Risk Management: Update and implement Emergency Response plans, including conducting drills Manage operational audits and compliance Escalate incidents and problems as necessary Performance Objectives: Meet or exceed best practices in service provision through contracts Establish and adhere to policies, procedures, and compliance deadlines as advised by the Operations Manager Effectively manage the team to ensure high-quality service delivery

OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelors degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.