JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Summary Provide general overall FM services including continuous monitoring of facility. Work with Facility managers to handle routine property management operations, includingProcurement of property supplies and services, including issuing purchase orders, managing bid requests and service/construction contracts, processing of accounts payable and accounts receivables. Essential Functions: Directly support Facility Manager with on-going facility and team related responsibilities, including, but not limited to: Assist with budgetary requests, analysis, and reporting. Work with team members to identify and respond to any financial or budgeting related issues. Helps support facility specific cost savings targets to contribute to the account achieving significant savings. Supports requests associated with Jones Lang LaSalle Management, Operations and Financial audits. Provides support for guests, visitors, and employees at client location. Assists with receiving and dispatching of work requests to technical staff, vendors, or other services providers. Resolves problems associated with all building services including janitorial, food service, coffee services, parking, vending, conference rooms, cubes as well as interior and exterior furnishings, fixtures, and equipment. Coordinates special events in support of client Provides support for meetings and conference room reservations, as needed. Assists with the coordination and scheduling of maintenance activities. Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary. Provides facility specific assistance to the project management team as needed or requested. Acts as an interface with client, visitors, and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance. Demonstrate leadership, responsiveness, and creativity in finding solutions for service delivery. Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys. Seeks to continuously improve processes, systems, and overall client satisfaction. Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed. Required Knowledge, Skills and Abilities (KSA) Superior customer service skills and orientation Ability to maintain professionalism at all times under stressful situations Ability to plan and manage work under time constraints Ability to multitask and work without direct supervision Proficient in MS Office, and possess strong written, verbal and people skills Strong organizational skills and collaborative style needed Must be proficient at Excel Spreadsheets and administrative capability of customizing administrative reports Ensure accuracy and timely updates to all database files (contacts, contracts, vendors, landlords, emergency files, etc.), and recurring client and Sr. Facility Manager documentation and reporting requirements; in supporting all areas of Property Management Operations/Administration. Education/training 2+ years’ experience with Facility or Property Administration Bachelor’s degree preferred. Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
