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4.0 - 7.0 years

3 - 7 Lacs

Hyderabad

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What this job involves: Overcoming Facilities challenges If challenges that come with being the go-to person on engineering/soft services matters excite you, join us to develop your strengths. In this role, youll show your mettle as you find ways to uphold excellence and high standards in our facilities like preventive maintenance programmes and conservation practices. Working closely with the department leads , youll also monitor the MIS, EHS, Events, F&B, Transport, HK and M&E services with minor/In house projects, looking out for their quality and ensuring their timely delivery. Delivering complete and accurate facility management reports is another requirement that you must meet consistently. Likewise, youll play a huge part in the hands-on process of providing to the client comprehensive facility, contract and procurement management for technical services. Youll contribute to hitting financial targets and other goals set by the senior facilities manager, achieving key performance indicators, and meeting service level agreements. Shaping a system of best practices Your engineering prowess will be your toolkit for success. Managing on-site mechanical, electrical, plumbing installations and civil maintenance should be second nature to you. Youll also be in-charge of preparing the list of critical spares for all installations based on the manufacturers recommendations. On top of these, youll plan the maintenance inventory being carried out with our in-house teams. No machine failures of critical equipment should escape your sharp eye. You should, then, also be ready with a pre-emptive maintenance programme for these malfunctions to prevent the risk of sudden breakdowns. Youll also make sure that our logbooks, checklists and schedules are upkeep and current. From time to time, youre expected to arrange ad-hoc M&E set ups based on the client requirements. Sound like you To apply you need to have: Mastery in the field You should have earned a diploma or degree in engineering, ideally, electrical engineering or mechanical engineering. Having three to seven years of experience in facilities management will also prove indispensable. Well also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.

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3.0 - 6.0 years

3 - 6 Lacs

Bengaluru

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Soft Services Executive Department: Facility Management Services Overview: The Soft Services Executive plays a crucial role in ensuring seamless delivery of all facility soft services including reception, helpdesk, housekeeping, and cafeteria operations. This position requires an experienced professional who can provide hands-on leadership, maintain high service standards, coordinate with multiple vendors, and ensure exceptional customer experience across all service touchpoints. DUTIES & RESPONSIBILITIES: Helpdesk Management Be accessible for escalation of all FM related issues Oversee the Helpdesk work process Provide management advice to Helpdesk operators for escalated issues Ensure planning and execution of all preparation required for Conferences/meetings of the client as well as VIP visits scheduled during the shift Reception & Front Office Management Oversee the Reception and Front Office function Ensure visitors are promptly attended by the Front Office Executives (FOE) Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep are maintained Monitor front desk staff performance and provide coaching as needed Housekeeping Services Oversight Overall service delivery assessment of HK vendor Coordination meetings with vendor for resolution of service issues Evaluate vendor performance Ensure that vendor manpower reports at site as per agreed terms and conditions Undertake audit of the attendance and check their grooming Conduct regular quality inspections of cleaning standards Cafeteria Services Management Ensure that the caterers are maintaining highest standards of hygiene in the services area Ensure that the quality and quantity of the food supplies are meeting the requirements When the food supplies run out, escalate the matter to the caterers' management immediately and make swift alternate arrangements In food shortage scenarios, communicate with the users and provide alternate solutions and appease them General Operational Responsibilities Overall coordination with all service providing vendors Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc. and initiate immediate rectification actions Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division Implement continuous improvement initiatives across all soft services Ensure adherence to health and safety standards across all service areas Manage and resolve customer complaints promptly and effectively Qualifications: Bachelor's degree in Facility Management, Hospitality Management, or related field 5+ years of experience in soft services management within corporate environments Strong knowledge of service quality management and customer experience principles Proven experience in vendor management and performance evaluation Excellent problem-solving abilities with strong attention to detail Superior communication and interpersonal skills Experience with facility management systems and service request platforms Ability to work in shifts as required to oversee operations Professional certifications in facility management or hospitality management preferred Skills & Competencies: Strong leadership and team management capabilities Excellent customer service orientation Ability to prioritize and manage multiple tasks simultaneously Proactive approach to problem identification and resolution Strong negotiation and vendor management skills Ability to work under pressure and handle escalations effectively Detail-oriented with focus on service quality and standards Proficient in Microsoft Office and facility management software This position reports to the Facility Manager and works closely with clients, vendors, and the operations team to ensure exceptional soft services delivery across the facility.

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2.0 - 5.0 years

2 - 5 Lacs

Noida

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Soft Services Executive Work Dynamics What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

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2.0 - 5.0 years

2 - 4 Lacs

Chandigarh

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What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

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2.0 - 4.0 years

4 - 6 Lacs

Hyderabad

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About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility Equal Opportunities Employment at IHCL .

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0.0 - 6.0 years

2 - 8 Lacs

Jammu

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To produce materials as per production plan and agreed specifications. Machine setting and changeover and machine operations. Regular quality control throughout the shift and to set job in proper sequence to reduce wastage. To maintain departmental Machine Housekeeping. To maintain machine health. To maintain record keeping. * ITI with minimum 2 years of experience in relevant field.

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1.0 - 6.0 years

1 - 2 Lacs

Pune

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Handling all housekeeping work. Maintaining the cleanliness and order of assigned areas. Key responsibilities include cleaning, sanitizing, and replenishing supplies, as well as reporting maintenance issues.

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1.0 - 2.0 years

14 - 18 Lacs

Kolkata

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Whats in it for you Weekly Pay Soho Friends Membership Team Room Rates; Any Bedroom, Any House, $100 a night Health Cash Plan (option to add children) Dental Plan (option to add children) Birthday Day Off Discount on Cowshed products and Soho Home (up to 50%) Free Counselling Sessions Cookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Cowshed Spa Primrose Hill... Nestled inside one of Londons most idyllic neighbourhoods, Cowshed Primrose Hill is a haven of relaxation and sociable grooming. Cowshed Primrose is a social space for members to move, look after their health and well being and take care of their grooming. Available treatments range from massage, body and facial treatments, maternity, lash brow, waxing, hair removal and light salon. The Role We are seeking an experienced Receptionist to join our team at Cowshed Spa Primrose Hill (NW1 8UR ) . As a Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the spa and check guest booking for treatments. You will be responsible for being knowledgeable on all aspects of the property, neighbourhood and fostering the home away from home feeling when members enter the building What we are looking for... 1-2 years experience in a busy commercial reception desk Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Ability to multitask and work in a fast-paced environment Have a genuine passion for food and beverage Nearest Station (NW1 8UR): Chalk Farm

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3.0 - 7.0 years

5 - 9 Lacs

Chennai

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Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc.

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1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

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Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: TIS Service Desk Experience : 1-3 Years.

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0.0 - 4.0 years

2 - 6 Lacs

Bengaluru

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Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do : 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Mandatory Skills: Service Desk Management.

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0.0 - 4.0 years

2 - 6 Lacs

Hyderabad

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Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do : 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Mandatory Skills: Service Desk Management.

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0.0 - 4.0 years

2 - 6 Lacs

Mumbai

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Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: IT Operations Management.

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0.0 - 4.0 years

1 - 4 Lacs

Bengaluru

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Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: IT Operations Management.

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1.0 - 3.0 years

2 - 5 Lacs

Mumbai

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Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: TIS Service Desk. Experience: 1-3 Years.

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4.0 - 9.0 years

7 - 17 Lacs

Kolkata

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SUMMARY Hiring for cleaning and stock arrangement workers. Cleaning and stock arrangement worker: Must Be Muslim have good experience in cleaning work have good experience in stock arrangement have good experience in loading and unloading goods Works in cleaning a shopping mall, stock arrangement, and loading and unloading goods Committed to work Language. speak English speak Arabic. Requirements Requirements: Language: speak English speak Arabic Work Experience: more than one year Workings Hours: 12Hours 2(Shifts) Vacation: Half day / Week Accommodation: Yes Food: Yes Benefits Benefits: Tax Free Salary. 9 hours duty/ weekly off. Food, Accommodation, Transport, Medical. 2 years employment visa.

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1.0 - 5.0 years

2 - 3 Lacs

Tambaram, Chennai

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Job description Alpha Group of Institution : Facility Incharge / Engineer Job description The Facility Executive ensures the facilities are safe, clean, and operational in order to provide students/staff with an optimum learning environment. Inspect school buildings and grounds to assure that proper safety, cleaning, and sanitation standards are maintained; Planning maintenance and cleaning of the school campus Supervising and managing outsourced housekeeping & security, and contracted Vendors Assesses and evaluate contracted vendor performance and make recommendations to Administration Maintenance and repair of all campus physical buildings and grounds. Performing routine facilities inspections and scheduled maintenance to ensure ongoing compliance and training related to campus facilities Coordinate all campus events as scheduled by Administration, Manage the school's facilities supply, inventory, and purchasing process Acts as the First Responder to all after-hour facility issues Perform related duties as assigned. SKILLS, KNOWLEDGE, and QUALIFICATIONS: Bachelors Degree in EEE or Diploma in Electrical Engineering Two or more years of experience supervising and managing employees in a school setting C license/ B License is added advantage Knowledge of methods and procedures required for facilities maintenance, construction, and repair activities. Train, supervise, and evaluate personnel. Maintain records and prepare reports Ability to research and implement techniques and methods to solve problems Ability to communicate clearly and effectively in person, on the telephone, and by mail to faculty, staff, vendors, parents, guests, visitors, etc. Proficiency with Microsoft Windows, Internet Browsers Ability to multi-task in a fast-paced work environment with frequent interruptions Ability to prioritize workload to ensure the timely outcome of projects and events Understand and carry out oral and written directions. Estimate time and materials on a wide variety of activities. Analyze situations accurately and adopt an effective course of action. Work independently with little direction Establish and maintain cooperative and effective working relationships with others. Interested candidate can share your updated resume to careers@alphagroup.edu or contact to 7550045064

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0.0 - 5.0 years

2 - 7 Lacs

Kolkata, Mumbai, New Delhi

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Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .

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0.0 - 3.0 years

2 - 5 Lacs

Chennai

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Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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1.0 - 6.0 years

3 - 8 Lacs

Pune

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Assists in hotel laundry daily operations and services. Works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Assists in maintaining a safe and clean work environment. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Department Operations and Budgets Assisting in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Assists in ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Participates in the management of department s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment. Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. .

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5.0 - 6.0 years

8 - 9 Lacs

Mumbai, Navi Mumbai

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Sales Representatives are involved with determining, generating and capturing the sales outside the organization. The main task involves taking orders of existing customers and securing prospective non-member clientele by telephone communication or by visiting. Directly involved in the development new sales business, includes: building and maintaining customer relationships, keeping apprised of competitions initiatives, driving growth, and assisting in the planning, coordinating, and implementation of penetration of new markets. Essential Functions: Analyze and understand the market and territory assigned. Gain a working knowledge of the oil and gas customers in the assigned territory. Identify the Operators in the market as well as the service companies. Identify the decision makers within the Operators (i.e. Completions Engineer, Procurement, Operations Manager, etc.) Identify the Drilling and Completions forecast and/or schedules of the Operator(s). Identify the Service Companies in the territory and the specific discipline(s) they represent. Identify the decision makers within each of the service companies. Utilize the information gained from market and territory analysis to maintain existing customer accounts and seek to grow the existing business. Follow up with the appropriate customer contact when a sale is made within 24 hours. Identify and maintain a consistent working relationship with the other Service Companies. Drive the business through on-site point. Develop sales strategy and communication plan. Handle all customer complaints and issues in a timely manner in accordance with the procedures and company values. Maintain previously established monthly sales and margin targets. Communicate information effectively to both employees and customers. Keep management informed of any issues in order to maintain everyday competitive pricing. Use available technology to further the sales process. Responsible for own estimates and job quotes. All other job duties and responsibilities as determined by management. Ensure that personal behaviors and work practices are in line with Company safety standards. Responsible for safety of self and others in the vicinity to include, but not limited to, employees, vendors and guests. Provide visible leadership engagement, be aware of housekeeping and take additional safety precautions to ensure no one is put at risk. Do not take shortcuts or unnecessary risks and actively work with others to ensure they take due care and do not put themselves or others at risk. Ensure all incidents are reported and appropriately investigated in accordance with Company procedure. As needed, seek advice from HSE representative. Necessary qualifications, skills and abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowl

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4.0 - 9.0 years

30 - 37 Lacs

Kolkata, Mumbai, New Delhi

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BENCH DIRECTOR OF FINANCE Functions as the property s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area. OR Masters degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Engaging in Strategic Planning and Decision Making Analyzes financial data and market trends. Analyzes information, forecasts sales against expenses and creates annual budget plans. Compiles information, analyzes and monitors actual sales against projected sales. Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Thinks creatively and practically to develop, execute and implement new business plans Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making. Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. Implements a system of appropriate controls to manage business risks. Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. Provides excellent leadership by assigning team members and other departments managers clear accountability backed by appropriate authority. Holds staff accountable for successful performance. Developing and Maintaining Finance and Accounting Goals Supports property strategy from a finance and accounting perspective Submits reports in a timely manner, ensuring delivery deadlines. Ensures Profits and Losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Ensures appropriate corrections are made to audit results if necessary. Reviews audit issues to ensure accuracy. Managing Projects and Policies Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Generates and providing accurate and timely results in the form of reports, presentations, etc. Ensures compliance with standard and local operating procedures (SOPs and LSOPs). Oversees internal, external and regulatory audit processes. Ensures compliance with Standard Operating Procedures (SOPs). Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). Anticipating and Delivering on the Needs of Key Stakeholders Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Understands the owners perspective and ROI expectations. Anticipates and addresses owner needs and involves ownership in key decisions. Leverages strong functional leadership and communication skills to influence the executive team, the propertys strategies and to lead own team. Advises the GM and executive committee on existing and evolving operating/financial issues. Facilitates critique meetings to review information with management team. Attends owners meetings in order to provide context and explanation for financial results. Attends meetings and communicates with the owners, understanding the priorities and strategic focus. Demonstrates a commitment to meeting the needs of all key stakeholders. Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Managing and Conducting Human Resource Activities Ensures team members are cross-trained to support successful daily operations. Ensures property policies are administered fairly and consistently. Ensures new hires participate in the department s orientation program. Ensures new hires receive the appropriate new hire training to successfully perform their job. Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. Ability to travel approximately 75% - 80% of the time. MANAGEMENT COMPETENCIE Leadership Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.. Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment. Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices. This includes the ability to track and maintain inventory, order and track receivables and payments, set up and maintain inventory systems or logs, and basic cart care. General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, spa linen, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness. EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures. General Laundry - Knowledge of proper processing of various types of textiles, fabrics and colors, including techniques stain removal, dry cleaning, washing and drying of terry, F&B linens, and bed sheets. Linen quality control, to include discards, ragging, etc. Environmental Sustainability Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs. Security/Loss Prevention - Knowledge of the procedures and techniques for property surveillance, property locks and keys, emergency situations, and legally defensible incident, accident, and injury investigations. Public Safety - Knowledge of processes and procedures to ensure public health and safety in regards to Norovirus and Bloodborne pathogens and pest elimination (i.e. bed bugs, ants, etc.). Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning. Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control. Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience. .

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3.0 - 5.0 years

6 - 9 Lacs

Hyderabad

Work from Office

Assistant Manager - Operations/Facilties/HK in Hyderabad, , India Assistant Manager - Operations/Facilties/HK Sancta Maria Services Hyderabad, India Date Added: Jul 17, 2025 Description Purpose of Role Reporting to the Assistant General Manager - Operations , this role is instrumental in maintaining a clean, safe, and well-organized environment that supports the learning and development of students at Sancta Maria International School. We are seeking a dedicated and experienced Operations/Housekeeping Manager with 3 5 years of experience in facility or operations management, preferably within a school or institutional setting. The primary responsibility of this position will be to oversee housekeeping operations, manage daily facility upkeep, and ensure adherence to hygiene, safety, and environmental standards. The role also involves supervising support staff, coordinating with vendors and service providers, and actively contributing to the smooth execution of school activities. The ideal candidate will demonstrate strong leadership, attention to detail, and a commitment to upholding the school s standards in line with its vision and values. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Key Responsibilities Supervise and coordinate daily housekeeping and operational functions across all school facilities to ensure a clean, safe, and efficient environment. Develop and implement cleaning and facility upkeep schedules, ensuring adherence to hygiene, safety, and maintenance standards. Conduct regular inspections of classrooms, restrooms, offices, common areas, and outdoor spaces to monitor cleanliness and identify areas for improvement. Lead, train, and evaluate housekeeping and support staff; ensure ongoing professional development and adherence to school policies and safety protocols. Manage inventory of cleaning materials, uniforms, and operational supplies; ensure timely procurement and proper storage. Ensure all housekeeping procedures comply with local health, hygiene, and sanitation regulations, including public health and safety guidelines. Coordinate with the maintenance, security, transport, and administrative teams to ensure smooth daily operations and event setups. Supervise third-party vendors and service providers for cleaning, pest control, laundry, and waste disposal services. Support planning and execution of logistics for school events, examinations, special programs, and emergencies. Implement and promote eco-friendly practices, including waste segregation, recycling, and sustainable resource usage. Address and resolve complaints or feedback related to cleanliness, facility operations, or support services in a timely and effective manner. Maintain detailed records and reports related to operational performance, staff attendance, inspections, audits, and incident management. Assist in planning budgets for housekeeping and general operations; monitor expenditure and recommend cost-effective solutions. Oversee the upkeep and cleanliness of outdoor spaces including playgrounds, entrance areas, gardens, and walkways. Ensure all operations and housekeeping staff are trained in emergency preparedness and response protocols. Skills, Qualifications, and Experience High school diploma or equivalent; a degree or certification in hospitality management, facility management, or housekeeping operations is preferred. 3 5 years of experience in housekeeping, facilities, or operations management, with at least 1 2 years in a supervisory role. Experience in a school, institutional, or hospitality environment is highly desirable. Strong knowledge of housekeeping procedures, sanitation standards, and operational best practices. Familiarity with health and safety regulations, waste management, and eco-friendly cleaning solutions. Proven leadership and team management skills. Excellent organizational, communication, and problem-solving abilities. Proficiency in basic computer applications for scheduling, inventory management, and reporting. Ability to multitask, prioritize effectively, and maintain high service standards in a dynamic school setting. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history. ISP Commitment to Diversity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

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2.0 - 3.0 years

7 - 10 Lacs

Hyderabad

Work from Office

Sancta Maria Services Hyderabad, India Date Added: Jul 17, 2025 Description Purpose of Role Reporting to the Housekeeping Manager , this role is pivotal in ensuring cleanliness, hygiene, and overall maintenance of the school environment at Sancta Maria International School. We are seeking a dedicated and experienced Housekeeping Supervisor with 2 3 years of supervisory experience in a school, hospitality, or similar institutional setting. The primary responsibility of this position will be to oversee the housekeeping team, manage daily cleaning operations, conduct regular inspections, and ensure compliance with health and safety standards. The role also requires coordination with other departments, active participation in school-wide events, and upholding the school s commitment to a safe, clean, and welcoming environment for all students, staff, and visitors. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Key Responsibilities Supervise and coordinate daily housekeeping operations across all school facilities. Develop and implement cleaning schedules, ensuring timely and thorough execution. Conduct regular inspections of classrooms, restrooms, offices, and common areas to ensure cleanliness and maintenance standards are met. Train, mentor, and evaluate housekeeping staff; organize ongoing training sessions on cleaning techniques, safety protocols, and equipment usage. Monitor and manage inventory of cleaning supplies and equipment; ensure timely procurement and proper storage. Maintain detailed records of cleaning activities, staff attendance, inspections, and incident reports. Ensure compliance with health, safety, and sanitation regulations, including public health protocols. Coordinate with maintenance and operations teams to address facility-related issues promptly. Assist in planning and executing cleaning operations for school events, functions, and emergency situations. Implement eco-friendly and sustainable cleaning practices wherever possible. Manage waste disposal and recycling programs in accordance with local regulations. Handle staff scheduling, shift planning, and leave management to ensure adequate coverage. Respond to complaints or feedback regarding cleanliness and take corrective actions. Prepare reports for management on housekeeping performance, issues, and improvement plans. Ensure proper upkeep of outdoor areas such as playgrounds, walkways, and entrances. Support emergency preparation by ensuring cleaning staff are trained in basic response protocols. Skills, Qualifications, and Experience High school diploma or equivalent; vocational training in housekeeping or facility management preferred. Minimum 3 5 years of experience in housekeeping, with at least 1 2 years in a supervisory role. Experience in an educational or hospitality setting is highly desirable. Knowledge of cleaning chemicals, supplies, and equipment. Familiarity with safety and hygiene regulations. Excellent organizational and time-management abilities. Good communication and interpersonal skills. Ability to work independently and handle multiple tasks. Attention to detail and commitment to maintaining high standards. Basic computer skills for record-keeping and reporting. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history. ISP Commitment to Diversity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

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2.0 - 3.0 years

7 - 10 Lacs

Hyderabad

Work from Office

Sancta Maria Services Hyderabad, India Date Added: Jul 17, 2025 Purpose of Role Reporting to the Housekeeping Manager , this role is pivotal in ensuring cleanliness, hygiene, and overall maintenance of the school environment at Sancta Maria International School. We are seeking a dedicated and experienced Housekeeping Supervisor with 2 3 years of supervisory experience in a school, hospitality, or similar institutional setting. The primary responsibility of this position will be to oversee the housekeeping team, manage daily cleaning operations, conduct regular inspections, and ensure compliance with health and safety standards. The role also requires coordination with other departments, active participation in school-wide events, and upholding the school s commitment to a safe, clean, and welcoming environment for all students, staff, and visitors. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Key Responsibilities Supervise and coordinate daily housekeeping operations across all school facilities. Develop and implement cleaning schedules, ensuring timely and thorough execution. Conduct regular inspections of classrooms, restrooms, offices, and common areas to ensure cleanliness and maintenance standards are met. Train, mentor, and evaluate housekeeping staff; organize ongoing training sessions on cleaning techniques, safety protocols, and equipment usage. Monitor and manage inventory of cleaning supplies and equipment; ensure timely procurement and proper storage. Maintain detailed records of cleaning activities, staff attendance, inspections, and incident reports. Ensure compliance with health, safety, and sanitation regulations, including public health protocols. Coordinate with maintenance and operations teams to address facility-related issues promptly. Assist in planning and executing cleaning operations for school events, functions, and emergency situations. Implement eco-friendly and sustainable cleaning practices wherever possible. Manage waste disposal and recycling programs in accordance with local regulations. Handle staff scheduling, shift planning, and leave management to ensure adequate coverage. Respond to complaints or feedback regarding cleanliness and take corrective actions. Prepare reports for management on housekeeping performance, issues, and improvement plans. Ensure proper upkeep of outdoor areas such as playgrounds, walkways, and entrances. Support emergency preparation by ensuring cleaning staff are trained in basic response protocols. Skills, Qualifications, and Experience High school diploma or equivalent; vocational training in housekeeping or facility management preferred. Minimum 3 5 years of experience in housekeeping, with at least 1 2 years in a supervisory role. Experience in an educational or hospitality setting is highly desirable. Knowledge of cleaning chemicals, supplies, and equipment. Familiarity with safety and hygiene regulations. Excellent organizational and time-management abilities. Good communication and interpersonal skills. Ability to work independently and handle multiple tasks. Attention to detail and commitment to maintaining high standards. Basic computer skills for record-keeping and reporting. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history. ISP Commitment to Diversity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

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