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13.0 - 20.0 years
40 - 45 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Do you like keeping up appearances Can you keep up the pace and run our show As the standard bearer are you passionate about having pillows plumped to perfection, mirrors gleaming and the team sparkling Can you keep up the pace and run our show Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Knowing that first impressions count, our Housekeeping Team are obsessed about presentation, having things in the right place and the house being spotlessly clean and striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Executive Housekeeper, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Executive Housekeeper: -Ensures the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Develops and implements plans where housekeeping initiatives & hotel targets are achieved -Leads and manages the housekeeping team, fostering a culture of growth, development and performance within the department -Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Establishes and delivers an effective programme that advances service standards, profitability and cost control -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Executive Housekeeper: -Proven experience in housekeeping with strong problem-solving capabilities -Excellent leadership skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experienced in using IT systems on various platforms -Strong communication skills
Posted 1 week ago
4.0 - 8.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Role Assistant Product Manager Business Function Product Reports to Senior APM Department Product Operations Nature and Purpose: Supporting the Global Business Unit Leaders strategy in the execution of specific product technology plans. Completing product administration tasks and customer service within agreed service levels. Accountabilities with Key Outcomes: 1 Product Creation - Accountable for the creation of products as defined by Global Product Business Unit Leader 2 Manages the product range - manages the portfolio of products throughout their life cycle. Including; system maintenance, ensuring products are in the optimum saleable position, PDD co-ordination, product maintenance / housekeeping and ad-hoc analytics. 3 Customer Service - Accountable for responding to customer tickets and technical queries, including liaising with suppliers in multiple time-zones to resolve issues in a timely manner. 4 Inventory - manage parts throughout the product lifecycle including; NPI performance, EOL, SKU flagging, Non-Stocked range management. 5 Product Data Management - review online content of NPIs and legacy products and work with key stakeholders to make improvements to drive online sales. 6 Marketing co-ordination - work with the Strategic Sourcing Group (SSG) and suppliers to provide content for agreed marketing activities. 7 Quality - responsible for implementation process in line with the Quality Management System with exceptional levels of detail and accuracy in product content and presentation. 8 Knowledge, Skills and Experience: Please give details of the knowledge, education, formal qualifications, specialized training or experience required for the job. Indicate whether requirement is essential or desirable . Essential Exceptional focus on customer service, quality and attention to detail Excellent communication skills Comfortable speaking with multiple global stakeholders Experience in managing multiple priorities and meeting deadlines/SLA commitments Excel and IT skills Ability to work autonomously & drive results Strong quantitative and data management skills Desirable Experience of working in electronics components industry/and or distribution Experience succeeding in a Global Matrix organization Experience working in a customer service environment Technical aptitude Experience of working within a quality assured environment. Job Impact/Influence Measures: Show data in approximate or in a range which job has impact on. Please state if the impact is direct or indirect . Think about financial elements e.g. budget, scale of role e.g. people management, network reach, sales impact etc. Direct impact on Sales, margin and market share of business unit Direct impact on supplier relationship through interaction and strong execution of product related matters Indirect influence over Asset, Sales, Marketing & e-Commerce through support of product strategy Decision-making Authority: Indicate what decisions the job is expected to make and what it is expected to recommend. Limited. Decision making authority as directed by Business Unit leader, as a supporting role for this function
Posted 1 week ago
0.0 - 5.0 years
2 Lacs
Mumbai
Work from Office
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
Pune
Work from Office
Role OverviewAs a Facility Executive - Soft Services at JLL, you will be responsible for overseeing and managing the day-to-day soft services operations, ensuring smooth functioning of the facility, and maintaining high standards of service delivery for our clients. Key Responsibilities: Administrative Management: Oversee day-to-day administration, including generating reports and managing stock trackers Assist the Facility Manager (FM) and Assistant Facility Manager (AFM) in managing administrative functions, security issues, and facility services Develop and implement procedures to ensure simplification, accuracy, and reliability of FM work methods Supply Chain and Inventory Management: Ensure adequate supply of consumables/materials for proper service operation Enter into supply and service contracts as approved by the client Maintain appropriate stock levels and escalate issues to ensure availability Front Desk and Event Management: Oversee front desk activities and serve as the primary point of contact for reception area concerns Coordinate client event itineraries and F&B arrangements Foster teamwork and efficiency in caf operations during busy periods Financial Management: Maintain appropriate levels of petty cash to support FM operations Process vendor invoices in alignment with Amazon finance processes Conduct statutory compliance checks on all vendor invoices Quality Control and Performance Management: Routinely inspect all services to ensure performance measures are maintained Set targets to achieve maximum team performance Develop policies and procedures for reception-related functions Facility Oversight: Conduct daily walk-arounds of the facility Provide after-hours facility assistance as needed Operational Risk Management: Update and implement Emergency Response plans, including conducting drills Manage operational audits and compliance Escalate incidents and problems as necessary Performance Objectives: Meet or exceed best practices in service provision through contracts Establish and adhere to policies, procedures, and compliance deadlines as advised by the Operations Manager Effectively manage the team to ensure high-quality service delivery Qualifications and Skills: Bachelor's degree in Facility Management, Business Administration, or related field Proven experience in facilities management, with a focus on soft services Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in MS Office and facilities management software Analytical and problem-solving skills Knowledge of health and safety regulations and best practices in facility management Ability to work flexibly, including after-hours when required At JLL, we offer competitive compensation, comprehensive benefits, and opportunities for professional growth within a dynamic organization committed to excellence in real estate services and technology. Join us in shaping the future of real estate for a better world.
Posted 1 week ago
10.0 - 15.0 years
37 - 45 Lacs
Noida
Work from Office
Position Summary: The Shared Application Platform Engineering team is to provide the enterprise configuration and support for integration technologies such as IBM Middleware tools like MQ and ensure the platform stability and process improvement. Responsibilities include planning, support, and implementation of application platform infrastructure to include operational processes and procedures Job Responsibilities: Handle MQ Admin BAU activities such as manage QMGRs & Objects/maintenance/patching/ configurations etc. Should have knowledge on SSL Certificate management, security vulnerabilities in MQ Scheduling and Monitoring MQ backups & performing housekeeping and daily health check Install & Configure IBM MQ Support Project for MQ upgrade or migrate to new version and apply Fixpack/Interim Fixpack, Refresh Pack/Ifix etc. Setting up new QMGRs and its object Investigate and Troubleshot issues in MQ Knowledge on Performance Tuning or optimizing of MQ Coordinate with Systems Administrators, UNIX, Network and DBAs, scheduling and implementing software patches & upgrades Support development/functional teams with performance tuning and troubleshooting issues & Co-ordinatr with IBM vendor Monitor and acknowledge Incidents / Change-Tickets / SRs / Problem-Tickets within SLA Working Knowledge on RCAs & SIPs & Automating tasks Provide Support for MQ DR activity Basic knowledge of shell scripting or Ansible to manage & create MQ admin related tasks for automation Create knowledge base documents and SOPs for the Middleware support Handling Problem management calls and provide the RCA for the P1/P2 issues Good knowledge on IIB and/or APIC Basic knowledge on IBM-CP4I and/or OpenShift Container Platform (OCP) Willing to work in rotational shift Good communication, written skills & interacting with Client & Stake holders Education: Bachelors degree in computer science, Information Systems, or related field Experience: 10+ years of total experience and at least 7+ years of experience in Middlware applications like MQ Admin BAU activities such as manage QMGRs & Objects/maintenance/patching/ configurations Install & Configure IBM MQ Scheduling and Monitoring MQ backups & performing housekeeping and daily health check Good knowledge on IIB and/or APIC Good knowledge on SSL Certificate management, security vulnerabilities in MQ WebMethods WebSphere Message Broker (WMB) IBM Integration Bus (IIB) CP4I ACE MQ Open Shift (Kubernettes) Ansible (Automation) IBM API Connect v10 App Connect Professional (Cast Iron) Linux / AIX Elastic Azure DevOps YAML/JSON Python and/or Powershell Agile SAFe for Teams SDLC SSL DataPower
Posted 1 week ago
10.0 - 15.0 years
11 - 15 Lacs
Hyderabad
Work from Office
Position Overview The Candidate will be responsible for overseeing the overall facilities operations including Soft + technical services, Physical security & Employee Transport. This role requires a candidate with a strong background in facilities management, excellent organizational skills, and the ability to manage multiple initiatives simultaneously. The successful candidate will ensure that facilities is safe, functional, and meet the needs of the organization. Key Responsibilities Operations Coordination Oversee daily operations of facility services, including security, janitorial, housekeeping, landscaping & etc. Ensure compliance with all relevant health and safety regulations, conducting regular inspections and audits. Develop and implement standard operating procedures for facility operations. Manage the allocation and utilization of space within company facilities, optimizing for efficiency and functionality. Coordinate facility-related projects, such as renovations, relocations, and expansions. Maintenance Management Develop and implement a comprehensive maintenance plan for the company Facilities. Ensure the timely repair and maintenance of all building systems, including HVAC, electrical, plumbing, structural components, CCTV, ACS, Fire & etc. Coordinate with external vendors and contractors for specialized maintenance and repair tasks. Monitor and manage the maintenance budget, ensuring cost-effective solutions. Maintain accurate records of maintenance activities, including work orders, inspection reports, and equipment warranties. Vendor and Contractor Management Establish and maintain strong working relationships with external partners. Ensure that all vendors and contractors adhere to company standards and policies. Evaluate vendor performance and address any issues or concerns promptly. Budgeting and Financial Management Prepare and manage the facilities budget, including capital expenditures and operational costs. Monitor expenditures and identify opportunities for cost savings. Provide regular financial reports and updates to senior management. Emergency Preparedness and Response Develop and implement emergency preparedness plans for all company facilities. Coordinate emergency response efforts, including evacuation procedures and communication protocols. Conduct regular emergency drills and training sessions for staff. Maintain emergency supplies and equipment, ensuring readiness for any situation. Sustainability and Environmental Initiatives Promote and implement sustainable practices within company facilities. Identify opportunities for energy efficiency and waste reduction. Implement and monitor environmental management systems. Collaborate with internal and external stakeholders to achieve sustainability goals. Required Qualifications Education and Experience Bachelors degree with minimum of 10-15 years of experience in facilities management or a similar role. Proven track record of managing complex facilities operations and projects. Skills and Competencies Strong knowledge of building systems, maintenance practices, and safety regulations. Excellent organizational and project management skills. Ability to manage multiple tasks and priorities effectively. Strong interpersonal and communication skills, with the ability to work collaboratively with diverse teams. Proficiency in computer software programs, including Microsoft Office and facilities management software. Personal Attributes Detail-oriented and proactive in identifying and addressing issues. Ability to work under pressure and meet deadlines. Strong problem-solving skills and the ability to make sound decisions. Commitment to continuous improvement and professional development. High level of integrity and professionalism. Working Conditions This position may require occasional weekend work to address emergency situations or complete critical tasks. The Facilities Candidate must be available to respond to facility-related emergencies on a 24/7 basis.
Posted 1 week ago
1.0 - 6.0 years
3 Lacs
Pune
Work from Office
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .
Posted 1 week ago
2.0 - 7.0 years
7 Lacs
Chennai
Work from Office
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brands service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance. .
Posted 1 week ago
1.0 - 6.0 years
3 Lacs
Chennai
Work from Office
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .
Posted 1 week ago
2.0 - 7.0 years
22 - 27 Lacs
Mumbai
Work from Office
Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations Maintains strong working relationship with Front Office to ensure effective communications for operational issues. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guestrooms, public space and employee areas are cleaned according to operating standards. Ensures compliance with all housekeeping policies, standards and procedures. Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds. Managing Departmental Costs Supervises and approves the budgeting and ordering of guestroom and cleaning supplies. Understands the importance of department s operation on the overall property financial goals and educates staff on details as appropriate. Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints effectively. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Empowers employees to provide excellent customer service. Develops goals and expectations for direct report managers. Celebrates successes and publicly recognizes the contributions of team members. Reviews employee satisfaction results to identify and address employee problems or concerns. Communicates expectations, recognizes performance, and produces desired business results. Conducting Human Resources Activities Ensures property policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Establishes goals and objectives for all areas of responsibility. Directs staff to strive for continuous improvement in all areas of responsibility. Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Manages employee progressive discipline procedures for areas of responsibility. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures employees are treated fairly and equitably. .
Posted 1 week ago
5.0 - 10.0 years
3 - 5 Lacs
Kolkata
Work from Office
SUMMARY Job Title: Hospitality Manager Location: Kolkata Responsibilities: Supervise all food and beverage operations at multiple sites while adhering to budgetary guidelines. Establish marketing experience centers at new locations. Review and submit monthly reports to the sales team, including project-wise stocks, guest history, breakage, and monthly closing stocks. Oversee daily expenses, housekeeping, maintenance, and concierge services. Maintain marketing offices to high standards. Ensure consistent and exceptional guest services across all levels. Select and deploy guest relations executives and F&B teams for marketing offices and experience centers. Conduct regular staff meetings and training sessions to uphold service quality. Prepare and obtain approval for operational and fixed cost budgets for the marketing office. Analyze financial performance and implement cost-saving measures without compromising service quality. Monitor and supervise the team and subordinates. Uphold safety, quality, hygiene, and cleanliness standards in compliance with regulations. Implement value engineering in food menus and ensure real-time menu upgrades. Maintain an asset list and oversee office pantry and kitchen maintenance. Conduct due diligence and audits of lounges and experience centers. Develop standard operating procedures and guidelines for all experience centers and kitchens. Prepare monthly budget versus actual expense sheets and monthly management information system reports. Track monthly expenses, including fixed, operational, and overhead costs. Maintain seamless coordination with maintenance teams for repairs, upgrades, and routine inspections. Requirements Requirements: Proven experience in hospitality management Strong leadership and organizational skills Excellent budgeting and financial analysis abilities Knowledge of safety and hygiene regulations Effective communication and team management skills Experience: 5+ years of experience in the hospitality industry
Posted 1 week ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai
Work from Office
Summary The role of Service Desk Analyst is to support the IT team in all aspects of technical service desk management, project tasks and monitoring. ESSENTIAL DUTIES AND RESPONSIBILITIES Action and resolve all incidents / requests that come to the service desk queue or phone lines with the agreed service levels. Ensure that ticket assignments will maximize efficiency. Escalate tickets to the relevant level if required and request updates. Ensure that the entire ticket life cycle is carried out with the highest level of customer service through appropriate communication and follow ups. Proactively keep the end user updated on the current ticket status with related communications. Stay up to date with all relevant technology hardware and software to provide the first level of support. Assist in relevant and identified projects and contributes inputs where required. Assist in disaster recovery testing and support for any production disaster recovery incidents. Contribute strongly to the team in achieving the overall team objectives. Actively gain knowledge from more experienced team members. Ensure that all activities conform to the process and procedures that are in place in the IT department. Ensure complete compliance with internal and corporate policies REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education A degree in IT or relevant experience ITIL Certified General knowledge of information technology, theory, principles, and practices. Any technical qualifications Experience Minimum of 2 years in a helpdesk role. Outstanding time management, organizational skills, oral/written communication skills, critical thinking and attention to detail is required. Ability to interact and communicate with colleagues efficiently and effectively. Be able to work under pressure and against tight deadlines to implement pragmatic and intelligent decisions. Be adaptable and work as an effective member of a team. Work conscientiously and use own initiative. Be calm under pressure and manage stressful situations. Strong MS Office Skills. Strong understanding of Active Directory. Experience support Team and office 365. MFA experience
Posted 1 week ago
7.0 - 12.0 years
4 - 8 Lacs
Mumbai
Work from Office
Soft Services Manager - Facilities Management LocationAiroli,Navi Mumbai About JLL Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management with a global presence. At JLL, we shape the future of real estate for a better world, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. Role Overview We are seeking an experienced Soft Services Manager to join our Facilities Management team in Mumbai. The successful candidate will be responsible for overseeing all soft services operations within assigned client facilities, ensuring the delivery of exceptional service quality while maintaining cost efficiency. Key Responsibilities Lead and manage soft services teams including housekeeping, reception, mail room, pest control, landscaping, and waste management Develop and implement standard operating procedures for all soft services functions Monitor vendor performance and ensure compliance with service level agreements Conduct regular quality audits and implement continuous improvement initiatives Manage budgets and optimize resource allocation while maintaining service excellence Ensure compliance with health, safety, and environmental regulations Build and maintain strong relationships with clients and address their concerns proactively Prepare and present performance reports to senior management and clients Train and develop team members to enhance service delivery capabilities Qualifications Bachelor's degree in Facilities Management, Hospitality Management, or related field Minimum 7 years of experience in facilities management with at least 3 years in a leadership role Strong knowledge of soft services operations and industry best practices Experience with vendor management and contract administration Excellent communication and interpersonal skills Strong organizational and problem-solving abilities Proficiency in MS Office and facilities management software Preferred Skills Knowledge of ISO standards for facility management IOSH/NEBOSH certification or similar safety qualifications Experience with sustainability initiatives in building operations Client-facing experience in corporate environments What We Offer Competitive salary and benefits package Career development and growth opportunities in a global organization Collaborative and innovative work environment Training and professional development programs Work with diverse and high-profile clients JLL is an equal opportunity employer committed to creating an inclusive work environment for all .
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Coimbatore
Work from Office
The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Service Quotations Associate, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation - let s talk! Required Skillset : Proficient in MS Office Ability to work independently Ability to multi-task and prioritize tasks Strong organizational and time management skills Excellent communication skills, both written and verbal Ability to maintain vendor relationships Understanding of subcontracting and/or third-party relationships is a plus How You Will Thrive and Create an Impact: Respond to equipment and instrument service inquiries for the assigned territory/accounts via email/phone Obtain pricing from suppliers, adjust GM as needed, quote customers, maintain vendor/partner relationships, and invoice services once rendered Resolve problems, including negotiating with Sales, Suppliers, and Customers Collaborate with the billing team to ensure suppliers are paid and customers are billed promptly and correctly Proactively check backlogs of billing and service Organize regular conference calls for the sales team in your region to review and discuss service offerings Act as a liaison between suppliers and customers Manage and process all bid requests Oversee project tasks Education: College degree in business, engineering or other related discipline Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
An administrative coordinator is responsible for administrative and basic project management related duties while understanding the business context and environment of superiors.In addition to the administrative tasks described in an administrative assistants role, an administrative coordinator may be asked to work on specific reporting which requires analytical thinking and or gathering data from various places and people, prepare presentations, plan and organize events, write communication, and drive projects end to end. - Grade Specific Background experience in the role. The administrative coordinator works with moderate guidance and direction in his area of knowledge. Prioritizes and organizes own work to deliver in accordance to deadlines. May identify a problem and generates possible solutions and assesses each using standard procedures. Always delivers the highest standard of support in complex administrative and project management duties. End-to-end project execution capability. High interpersonal and communication skills. The administrative coordinator provides support to executives, heads, CxO. Skills (competencies)
Posted 1 week ago
5.0 - 7.0 years
7 - 9 Lacs
Gurugram
Work from Office
Facilities Manager Work Dynamics What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skillsWorking with a team, you ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures and ease the path for compliance with these. You ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you ll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up You ll be working frequently with clients that s why you ll need to build strong relationships with them. You ll be expected to proactively make sure that the clients expectations are always met. You ll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance managementIn this role, you will take charge of the site s budget, accounting and financial operations. You ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people s growth and development through training and coaching sessions. You ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like youTo apply you need to be: Adept at facilities management You ll need to have six to eight years experience in facilities management or other related fields to land this job. . You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. You ll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. You ll spend a lot of time working with different kinds of people that s why strong verbal and written communication skills are essential. Think you can ace this job
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
JD for Soft service Shift Executive, The candidate must qualification in minimum Qualification Diploma/ BSc hotel management in soft service Background. Candidates with an experience in industrial / commercial background should manage Schneider's business needs around-the-clock. Roles & Responsibilities Be accessible for escalation of all FM related issues for the facility. Ensure immediate response to Priority Calls Take rounds of the Shop floor & warehouse to ensure high standards of housekeeping and upkeep. Continually seeks to develop housekeeping policies and procedures to improve the current operation. Assists in the training and development of all housekeeping janitors /Chamber maids. Assists in managing preparation of schedules and workloads for housekeeping staff ensuring maximum efficiency. Co-ordinate with CL leaders/ plant head complaints and takes corrective action when necessary. Prepares and reviews daily housekeeping reports. (weekly & monthly reports) Check if the various checklists are filled at the frequency instructed in the suggested formats. Brief all Supervisors at the end of each shift. Monitor that the staff is cleaning in the required manner to ensure that the surfaces are maintained in the best possible way and to enhance their endurance. Inspect the turn out and attendance of the staff and sign the shift register. Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day! Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints. Keep stock of all consumables Ensure orders are dispatched in time and follow up with the stores to ensure timely supply. All equipment s should be working condition monitor the regular basis. ( service record should be maintain) Adhere to the SE / JLL procurement procedures. Generate Monthly Management Reports in the agreed format to the FM. Take rounds of the facility regularly to identify issues in Housekeeping and Cafeteria etc. and initiate immediate rectification actions. Ensure discipline, proper attire, and etiquette in the staff under them. Performs additional job duties as requested. SE Diss tool base raising the ticket monitor and share the weekly update. Received & Consumption tracker follow update the bi- monthly. Daily basis take employee feedback form from the client as per the expectations. Canteen & Kitchen equipment s servicing monitoring and share the report. Landscaping and indoor plants vendor co-ordination and consumable and chemicals required validation for attendance gardener. Scarp clearing and maintenance monitoring co-ordination with vendor partner. Carried out BGV Support staff skill assessment track record monitoring reports to be radiable all such cases. Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA.
Posted 1 week ago
4.0 - 6.0 years
6 - 8 Lacs
Gurugram
Work from Office
Position Senior Executive, Soft Services, Gurgaon Business Property and Asset Management, Gurgaon What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables: Taking daily property rounds, co-ordinating with the team to close any matters related to cleaning. Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client. Schedule weekly vendor meetings to discuss on daily issues if any. Maintaining / preparing monthly attendance summary record for salary. Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. Developing and mentoring new and subordinate vendor staff Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services. Assisting in preparing and developing the documentation of standard policies and procedures Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams. Manage landscaping and gardening. Regularly brief all staff regarding their duties, designated areas of work and special instructions if any. Prepare and implement various checklists, at the frequency instructed in the suggested formats. Ensure the housekeeping staff is well groomed. Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity. Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. Take feedback - customer needs assessment and evaluation of customer satisfaction levels. Site details You will be working on Tata Primanti, which is a Residential Site , located at Sector 72, Gurgaon, Haryana Site dynamics Work Schedule6 Days and 1 Weekly Off, CL/PL/SL as per company policy. Site team Property Manager +18 Reporting You will be reporting to the Property Manager. Sound like youHere is what we re looking for Being Analytical and Meticulous You will be building, maintaining, supporting and validating performance of subordinate staff workings. You will be providing customer oriented and best in class cleaning/hygiene services. You must pay attention to detail and have excellent problem-solving skills. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction). Qualifications You will have a Degree / Diploma or relevant educational background in hotel management / hospitality with min 4 years of work experience in Residential Sites . Effective communication skills and customer-oriented service outlook is non-negotiable.
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Ranchi
Work from Office
Bike Hona Jaruri h. Spaces ko clean karo, dusting aur sanitizing tasks complete karo. Cleaning equipment aur chemicals ka safe use karo aur hygiene standards maintain karo. Home Cleaning, Water tank cleaning, sofa cleaning at customer home. Food allowance Annual bonus Provident fund Health insurance
Posted 1 week ago
2.0 - 7.0 years
0 - 3 Lacs
Pune
Work from Office
Role & responsibilities Preferred candidate profile Check all team members -soft+ tech are reporting in the right time with proper dress code and grooming Check toolbox meeting take place every day Check All the system by using pre & post check list for all areas Building. Ensure 3 check procedure is known to know our staff and check for adherence Check the safe working practice on everyday basis Check the availability of PPE for the shift technicians/ and Soft service staff Ensure Operating/Maintenance Manuals, SLD, commissioning report documents are available and stored at appropriate place Coordinate for all Electrical installations, including Substations, Transformers, ACB's and all logbooks for verification Ensure A check is done every day for the DG Sets so that back power can be given to facility during the EB failure without any delay Monitor to efficiently operate all HVAC installations, Chiller, cooling tower, pumps, AHU, and logbooks verification Equipment History Card for Soft and Tech , Calibration, annual compliance, and Commissioning Reports. Stick on preventive maintenance schedule both Soft and Tech services. Plan the work for the following day at the end of every day Check tools & tackles once in a month for its up keeping Plan the spares and consumables requirement Update daily consumption parameters in the daily report Carry out breakdown analysis report if any Plan shift schedule for the staff Allocate PM task list based on the schedule for the day to the technicians Relieve the shift after proper handing over to the next executive engineer at the end of the shift right engineers logbook clearly and sign. Ensure all fire fighting systems are life fire alarm system & panel are working fine & coordination with AMC vendors. Ensure smooth working of BMS system for the building & its PPM. Also to keep a bird a view over civil work inside the building. Ensure the client visits, preparations before hand with the soft and tech teams Plan the MMR/ QBR , review meetings with client with proper data Maintain Housekeeping and other services standards at site are at optimum level Plan and manage the material requirements well in advance and coordinate for the same in time Plan the staffing of the budgeted headcount as per the budget and ensure that there arent any shortages. Ensure correct monthly attendance of other staff with other HR related activities. Hotel bookings of the client- ensure end to end process Vendor Activities: Ensuring the Vendor PM -soft+ tech activities Follow-up with vendor on breakdown calls for -soft+ tech Planning and execution of new requirements -soft+ tech Coordinating with sourcing team for extension of AMC orders. Interested candidates kindly share your updated CV at swapna.suryawanshi@sodexo.com
Posted 1 week ago
1.0 - 2.0 years
1 - 1 Lacs
Mumbai
Remote
bilding me zadu moping dustin toilet cleaning karana hao cmpound me adu mrana hai Preferred candidate profile
Posted 1 week ago
0.0 - 1.0 years
4 - 8 Lacs
Mumbai
Work from Office
locationsMUMBAI, IND time typeFull time posted onPosted 30+ Days Ago job requisition idUR2025071 . Standard new grad JD Offers of employment are conditional upon passage of screening criteria applicable to the job.
Posted 1 week ago
6.0 - 10.0 years
4 - 8 Lacs
Pune
Work from Office
Our client is a leading oncology and hematology healthcare provider in India, established in 2018. With a network of specialized cancer clinics across major cities, including Mumbai, Pune, Nashik, Aurangabad, Kolhapur, Nagpur, Gujarat, and Indore, the institution is recognized for delivering advanced and compassionate cancer care. Backed by $28 million in funding and a workforce of 575 professionals, it offers services such as chemotherapy, immunotherapy, targeted therapy, genetic counseling, psycho-oncology, and medical tourism. Job Title : Center Administrator Job Location Pune Benefits Offered Medical Insurance, Ex-gratia, Additional allowances Role Summary The admin ensures that the daycare center is optimally staffed & efficiently operated. Ensure that facilities are maintained, manage and support a complement of daycare staff. He/She enables high standards for patient experience at all times. He/She intervenes in any issues that arise between staff & patients to amicably resolve the issues. Major Duties and Responsibilities A) Patient Experience Monitor housekeeping & overall center hygiene including patient waiting areas, patient treatment rooms, washrooms etc. to ensure best standards Ensure adequate employee rostering as per patient load Ensure patient waiting times are maintained as per given standards Ensure patient feedback forms are fully filled by the patients/relatives Ensure google reviews are taken for the centre as per the given target Manage phone calls from patients, vendors, colleagues and correspondence through e-mail, letters, packages etc. Ensure operation of equipment by completing maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques according to NABH Standards (if applicable). B) Employee Management Enable a positive work culture at the center Listen & appropriately respond to employee queries related to benefits, leaves, OT etc. Job Description Handhold new employees to ensure their comfort with the work culture & the job Conduct employee engagement events at the center Work in conjunction with central HR team to create a training calendar for individual employee Maintain a training MIS for the center Help the central HR team to execute the annual performance appraisal at the center C) Management Information System Share the desired information about the center to the relevant stakeholders at corporate office Ensure accuracy of shared data D) Financial Impact Ensure that all patients referred by the medical oncologist for financial counselling are properly explained about the financial charges for relevant procedures Keep proper track of patients who take financial counselling as to get them to take treatment Ensure 100% accuracy of collected cash Help the TPA desk to ensure collection of insurance money in the given TAT Support budgeting and bookkeeping procedures Submit and reconcile expense reports (petty cash, invoices) E) Miscellaneous Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies, placing and expediting orders for supplies; verifying receipt of supplies. Cover the reception desk when required. Qualifications and Skills At least a Bachelors degree (Any specialization) At least five years in hospital/daycare operations Solid communicator Location : Shivaji Nagar, Pune Working Days : Monday to Saturday
Posted 2 weeks ago
7.0 - 12.0 years
4 - 6 Lacs
Manesar
Work from Office
Role & responsibilities Manage the operations of the housekeeping department Plan and co-ordinate the activities of housekeeping supervisors and their crews Conduct inspections to ensure that departmental standards and health and safety regulations are being met Select and purchase equipment and supplies, and maintain inventory Arrange for maintenance and repair of equipment and machinery Hire, train and supervise housekeeping staff Maintain financial records and prepare budgets, payroll and employee schedules. Preferred candidate profile Good Knowledge of Housekeeping Materials and Chemicals Good Communication skills. Team Player Good Client Handling skills
Posted 2 weeks ago
5.0 - 10.0 years
6 - 6 Lacs
Mumbai, Mumbai Suburban
Work from Office
Our client a reputed company at Andheri E, Mumbai needs Post : Admin Manager Reporting to : Managing Director Location : Bandra, Mumbai Qualification : Graduate Experience : 5 years Salary : 60k Alternate Saturdays / All Sundays off Job Profile This job is based at the Residence of the MD at Bandra. Take care of all Admin work of the Bungalows at Bandra and Palghar Monitoring and taking care of the Housekeeping staff of the Bungalows Taking care of the maintenance of the bungalow and its upkeep. Attending to the personal work of the MD ie Insurance Policies, monthly statutory payments, Bank Work, Petty Cash, paying salaries to the Staff at the Bungalows Please mail your cv with current Photo and Notice period to resume@jobspothr.com and mention in Subject Line_ Position Applied for_ Current Location in City_ Current / Last Salary (CTC) and mention incentives if any. Job updates on www.jobspothr.com Please call 98191 56570 / 83697 08611 after mailing cv between 10.00am to 7.00pm. Good Luck ! Rgds Jobspot HR Services www.jobspothr.com
Posted 2 weeks ago
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Housekeeping is a crucial aspect of maintaining cleanliness and order in various establishments, such as hotels, hospitals, offices, and residential buildings. In India, the demand for skilled housekeeping professionals is on the rise, creating numerous job opportunities across different cities and sectors.
These major cities are actively hiring for housekeeping roles in a variety of settings, offering diverse opportunities for job seekers.
The average salary range for housekeeping professionals in India varies based on experience and location. Entry-level positions may start at around INR 10,000 per month, while experienced professionals can earn up to INR 25,000 per month or more.
In the housekeeping field, a typical career progression may include roles such as Housekeeping Attendant, Housekeeping Supervisor, Housekeeping Manager, and eventually Housekeeping Director. Advancement in this career path often depends on gaining experience, acquiring additional certifications, and demonstrating leadership skills.
Aside from core housekeeping duties, professionals in this field may benefit from having skills such as time management, attention to detail, communication skills, and the ability to work independently or as part of a team. Customer service skills are also valuable in roles that involve interacting with clients or guests.
As you prepare for housekeeping job opportunities in India, remember to showcase your skills, experience, and passion for maintaining clean and organized environments. By confidently answering interview questions and highlighting your strengths, you can stand out as a top candidate in this competitive job market. Best of luck in your job search!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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