Responsible for overall facility management including housekeeping, MEP Manpower Sourcing. Manpower Management Ensure smooth operations, vendor coordination, and compliance across sites in Pune Required Candidate profile Graduate with 5+ years in facility management. Experience in manpower sourcing, handling, vendor sourcing, MEP, and housekeeping. Strong leadership and site coordination skills. Willing to travel

Position s Goal: To provide operational and administrative support to the Facility Management team assigned. Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practise. Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager to provide timely reports to the Facility Management. Deliverable Role/Responsibilities : Provide support to the AFM to ensure critical operational items are attended to within agreed time frames To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc. To assist with the site audits & floor walks to be undertaken on entire Client site Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry Boys, Cafeteria staff etc Full responsibility of the site during the entire shift Filing of site related documents including but not limited to challans, GRN s etc Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead Ensure all processes are followed as per the Standard Operating Procedures of BACI viz. Stationery, midnight snacks etc, material movement etc. Timely submission of reports as requested by Asst Manager & Facility Manager Ensure employee health & safety & related services Ensure that appropriate vendor escalation process is followed Ensure that all cleaning & maintenance schedules are adhered to Ensure completing any specific responsibilities as specified by the managers Tracking of Facility Operating Expenses Processing of all invoices for payment - first take approval of Client / FM and then submit to MIS and billing department. Liaison with the client Finance team Client billing / invoicing and follow up payments by clients Monitoring of all housekeeping / pantry / stationery consumables and ensure reordering Maintenance of Billing Tracker Arrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist. Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Security, Maintenance and Keep AFM / FM updated. To prepare the snag list Soft copy date wise and coordinate with BMS and housekeeping to close the noticed points. Proper check on vending machines and photocopier machine reading. Checking H.K attendance on daily basis. To check food quantity, and Food testing before lunch/Dinner starts Coordinating for Medical Emergencies as and when required Take regular briefings of Help Desk/ Mail room Executive. Provide management advice to Helpdesk for escalated issues. Insure immediate response to priority Calls. Coordinate with facilities helpdesk regarding the arrangements of the day. Oversee the Front office Function during the shift Ensure Visitors are promptly attended by FOE Ensure that FOE has placed newspaper and magazine in the reception area. Oversee the Mailroom process during the shift. Provide management advice to Mailroom for escalated issues To check the attendance of our vendor's employee. Prepare weekly shift/duty rosters for Helpdesk, Front Desk, and Mailroom, Manage the inventory control of all facility related items. Maintain Proper Log Book and mention the follow up jobs if pending in next shift. Log Book Shared with FM every in every shift. Education / Yrs. of Experience: Bachelor's Degree in any discipline, a minimum of 1-2 years of experience in a corporate environment. Tertiary qualifications in building management and/or business desirable. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Skill Sets : Exposure and experience in dealing with multinational corporate organizations Ability to adapt and perform under pressure Possess strong interpersonal skills with the ability to build rapport quickly. Good communication skills.

ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time , while maintaining safe working practices throughout all we do. The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is engagement with other service partners to deliver on consistency of service to Occupants and Guests.. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention to detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace Client/Stakeholder Management (in support of the Site Lead) Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Operations Management Functional operational control to deliver excellence every time Managing Soft services related operations Interfacing with the pest control for carrying out the pest control activities at the facility. Interacting with the Housekeeping vendor, collecting all documents from the vendor for compliance audit Taking facility rounds and find out snags and raising tickets for the same Preparing the Daily/Weekly and Monthly reports Ownership of the Day to day administration, including reports generation of the stocks tracker. Follow up and close the tickets logged Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Involve in Vendor staff Training & Development. Implement service tasks, procedures and policies and measure performance Provide comprehensive workspace management for the office premises Be able to resolve problems or improve operations Implementation of service task, procedures, and policies Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Coordinate, manage and oversee vendors to perform a wide range of workspace-related services Work with all related parties on timely delivery of all services When necessary, raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Hospitality / IFM experience of 2 + years or Freshers with Degree/Diploma in Hotel Management or related field. Added benefit would be experience specifically in Housekeeping, detail oriented with good eye for detail Good verbal and written communication skills as well as presentation skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Critical Competencies for Success (with corresponding I am JLL behaviours ) Client Focus & Relationship Management - I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership - I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills - I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking - I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff REPORTING TO Workspace Delivery Assistant Manager

Receiving work orders from Users, Coordination with user department for clearance for performing Routine works. Coordination with Safety & user departments to complete the works. Attending the breakdowns. Maintaining the technician shift log book. Status handing over to Shift Electricians. Regular work Status updating to Executive. Performing preventive maintenance as per schedule. Close Monitoring of major equipment s like Motors, Transformers, DGs, UPS, Inverter and Earthpits. Complete the product change-over modification Electrical works in time. Intimation of Electrical items stock level to superiors for procurement. Monitoring for diesel stock in day storage tanks. To Maintain the Electrical Safety System as for I E rules 1956. Maintaining the Power Factor Engg. Related housekeeping (5S) Updating the daily records Trouble shooting in all electrical equipment. Participation in Training programs Follow up at site for PM activity, Load Balancing of D. G Sets (to stop the non-critical load ) B-Check of D. G Sets and maintain the critical spare Transformer oil filtration, IR values, BDV values and protection relays Preventive maintenance of FICS, U. V Lamp & Lighting Diploma / B. Tech

Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (eg, small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (eg, small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Prochant Hiring for Assistant manager admin - Chennai DLF porur We are seeking a reliable, organized, and proactive Administrative Assistant to support the smooth operation of our office. The ideal candidate will handle a variety of administrative and clerical tasks to ensure efficient day-to-day operations. This role requires attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment. 8+ Years of experience in Admin and Facility Management Leading class of Facilities and Admin services: Design and operate facilities to be client, employee, and business-ready, and to be best in the space we operate Reduce and eliminate employee concerns connected to facility outlook & functions, food, transportation, safety, parking, discipline, and hygiene eNPS of >70 promotors on facilities services Automate all admin processes and all reports within Monitor employee concerns through ticketing system and address / close the open tickets within the expected TAT Streamline transport benefit to eligible employees Provide safe and hygiene environment for employees Facility upkeep and improvement Technology integration wherever required Effectively manage facility team to ensure an on time deliverable system Utility and risk management procedures Competencies and cultural values: Highest alignment to our core values and ethos. Be an excellent role model to everyone in the company. Be an employee advocate, and build a team who is approachable and welcoming Efficiency: Ability to produce significant output expected with minimal wasted effort. Honesty/Integrity: Earn Trust and maintain confidentiality. Speak up openly and truthfully. Does what is right, not just what is politically expedient Organization & planning: Plan , schedule and budgets in efficient manner and focus of key indicators to attain the excepted outcomes. Aggressiveness: Moves quickly and take forceful stand without being overly abrasive Follow -through commitments: Lives up to to verbal and written agreements, regardless of personal cost. Intelligence: Learns quickly. Demonstrates ability to quickly and understand new information Analytical skills: Able to structure and process qualitative and quantitative data. Able to achieve the insights. Attentional to details: Does not let important details sip through the cracks Persistence: Demonstrates tenacity and willingness to go to distance to get something done Proactivity: Acts without being told what to do. Brings new ideas to the company. Ability to hire A players: Sources, selects and sells A players to join the company. Flexibility/adaptability: Adjusts quickly to changing priorities and conditions. Strategic thinking /visioning: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends. Enthusiasm: Exhibits passion and excitement over work. Benefits: Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Upfront Leave Credit Only 5 days working (Monday to Friday) Shifts: Rotational No of openings : 1 Mode Of Interview : Zoom / Teams Interested candidate's kindly reach HR Name: Priyadharsini M Contact Number:7418002928 Gmail: pi0124357@prochant.com

What this job involves: To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery - this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service requests are attended to in time. Effectively manage the mailroom services to ensure an on time deliverable system Achieve client satisfaction to Client expectations. Staff Management Manage and assist with the personal development of all direct reports. Develop and manage succession plans and appraisals for all direct reports. Actively seek to train subordinates in all aspects of the non- technical services. Actively multi skill all Jones Lang LaSalle staff to increase flexibility and job satisfaction. Reporting Daily/Weekly reports. Contribute to the Monthly Management Report to client and other reports as required. Vendor Management Manage service contracts, including inspections and quality management of service delivery Prepare tender documentation, evaluation of tenders; prepare contracts Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client. Others Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Tertiary qualifications in property, building or facilities management required. Contract Administration experience required. Excellent people skills and ability to interact with a wide range of client staff and demands. Demonstrated experience with tendering and service improvement initiatives required. Knowledge of Occupational Safety requirements Knows the inventory management, good keeping knowledge Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required. Achievement of Contracted Service Levels and Performance Indicators. Achievement of contracted Customer Satisfaction expectations. Management of resource to ensure no disruption to client business. Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map. Achievement of performance goals as agreed with manager Understanding of Cafeteria operations. Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements. Set stretch targets for self to achieve maximum team performance. Is able to make difficult decisions and resolve problems or improve operations . Actively searches out opportunities to achieve best results Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community. Listens effectively and communicates through actions and examples. Have strong written and oral communication skills. Sound like you To apply you need to have: Mastery in the field You should have earned an experience of more than 5 to 6 years in Facility Management - Soft Service preferably from hotel Industry & specialized in Housekeeping & have eye for detail . We ll also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.

Responsibilities: Providing help and advice to visiting customers in case any help they ask for. Communicating courteously with customers by telephone, email and face to face. Investigating and solving customers' problems. Handling customer complaints or any crises, such as security issues or a customer being taken ill. Make customers aware of non-accessibility in an under-construction unit. Liaise with Security team in case of lost and found and communicate with customer. Keeping accurate records of discussions or correspondence with customers. Writing reports on analyzing the customer service, that Property provides. Ensure completion if the activities with respect to the job requests /work orders and acknowledge by the complainants /recipients/ tenants Maintain complaint tracker (Manual & Electronics) Developing feedback or complaints procedures for customers to use. Get customer feedback and liaise with Customer Relationship Manager for any remedial action. Inform Housekeeping team in case of any untidiness found or any complaint received from customer Inform Security and Help Desk in case of any untoward incident. Perform all work as assigned by the Assistant Property Manager/ Customer relationship manager as deemed necessary to maintain and operate the Property at an optimum level. Who are we looking for? Education: Diploma/Graduation in any stream with 2-3 yrs. Experience with customer management. Skills: Team Player Good communication and interpersonal skills Ability to effectively communicate and coordinate the work of assigned areas of responsibility If this role sounds interesting to you, pls email your CV on recruitment.team@godrejliving.co.in or WhatsApp on 8097732431

Housekeepers complete tasks related to keeping homes, hospitals, hotels, schools, and offices clean. This may involve refilling supplies, sanitizing equipment, or making beds. The role almost always includes vacuuming, sweeping, mopping.

Hospitality and Customer Experience. Revenue Generation and Profitability. Operations Productivity. Client Relationship. SOP and Best Practices. Meetings and Events. MIS and Reporting.

Role & responsibilities Greet visitors and direct them to appropriate personnel Answer, screen, and forward incoming calls Handle general inquiries via phone, email, and in person.. Manage the reception areas cleanliness and presentability. Receive and distribute incoming couriers and mail; manage outgoing deliveries. Provide administrative support Coordinate with internal departments for office-related requirements. Please send CV with contact details to chanda@marinesolutionz.com Preferred candidate profile Bachelors degree or equivalent (preferred). Preferred 2- 3 years of experience in a front office . Proficient in MS Office (Word, Excel, Outlook). Pleasant personality with good communication skills. Well-organized, punctual, and detail-oriented. Immediate joiners required Please send CV with contact details to chanda@marinesolutionz.com

Managing warehouse, store management. To ensure proper maintenance of personal record of all teaching and non teaching staff including drivers, conductors, mechanics, Security personnel and other facility staff of the School. To ensure implementation of proper inventory system of all items. Day to day General Administration (Reception front office/ Conference rooms etc) Building maintenance & Facility management Physical security Housekeeping management Responsible for space planning and seating arrangements (work station) Pantries/ canteen daily activity Managing ground staff Maintenance of the office equipment Ticketing, Hotel booking and vehicle booking To oversee that the office/Schools facilities are cleaned and maintained to the highest standards and ensure that the Schools site is aesthetically pleasing. To ensure that the electricity, water supply, sanitation system are regularly checked for efficiency and safety and meet the standard required by the Government Department.

Front Desk Management: Greet and welcome clients and visitors warmly as they arrive at the office, creating a professional and friendly first impression Client Engagement: Provide accurate and timely information in-person, over the phone, and via email. Assist clients with inquiries related to the companys services Communication Handling: Ensure all communication internal and external is prompt, courteous, and professional. Office Supplies & Premises Management: Maintain a tidy and well-organized reception area. Monitor and replenish office supplies and stationery, ensure pantry supplies are stocked, and oversee overall office cleanliness Housekeeping Coordination: Supervise and guide the housekeeping staff to ensure cleanliness standards are met and maintained throughout the office Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) Strong verbal and written communication skills Excellent organizational and multitasking abilities A professional demeanor and presentable appearance Ability to manage confidential information with discretion Customer service-oriented with strong interpersonal skills

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 8800897895 Key Responsibilities: Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service. Providing training to the housekeeping staff. Regularly taking inventory of cleaning supplies and ordering stock as needed. Issuing cleaning supplies and equipment to housekeeping staff as needed. Screening housekeeping applicants and recommending promotions, transfers, and dismissals. Performing various cleaning duties in instances of staff shortages.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree German Language proficient Summary :Candidate should be German Language proficient with minimum of B2 level certificationAs an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Candidate should be German Language proficient with minimum of B2 level certification Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide exceptional client support and maintain a high level of customer satisfaction. Troubleshoot technical issues and provide timely resolutions. Document client interactions and solutions for future reference. Collaborate with cross-functional teams to enhance system performance. Stay updated on industry trends and technologies to improve service delivery. Professional & Technical Skills: Candidate should be German Language proficient with minimum of B2 level certification Must To Have Skills:Proficiency in Service Desk Management. Good To Have Skills:Experience with Service Desk Voice Support. Strong understanding of IT service management principles. Knowledge of ticketing systems and incident management processes. Excellent communication and interpersonal skills. Ability to prioritize and manage multiple tasks efficiently. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A Bachelor's Degree and proficiency in German Language are required. Qualifications Bachelor Degree German Language proficient

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Should be proficient in German Language Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient service desk management support. Offer timely and effective resolution to client issues. Maintain a high level of product knowledge. Collaborate with team members to enhance system performance. Implement innovative strategies to improve client satisfaction. Professional & Technical Skills: Minimum B2 Level certification in German Language Must To Have Skills: Proficiency in Service Desk Management. Strong understanding of IT service desk operations. Experience in troubleshooting and resolving technical issues. Knowledge of ITIL framework and best practices. Good To Have Skills: Experience with Service Desk Voice Support. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Act as the ongoing interface between the client and the system or application. Dedicate to quality and ensure client satisfaction. Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills - Service Desk Voice Support ; awareness of retail and Point of sale (POS) system troubleshooting. Strong understanding of ITIL framework. Experience in troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. Qualifications Bachelor Degree

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support, Japanese Language Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient and effective service desk support to clients. Troubleshoot and resolve technical issues reported by clients. Document all support activities and solutions for future reference. Collaborate with team members to enhance service desk processes. Stay updated on the latest technologies and trends in service desk management. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management. Good To Have Skills: Experience with Service Desk Voice Support. Strong understanding of IT service management principles. Knowledge of incident and problem management processes. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication with clients Analyze and troubleshoot technical issues Document and maintain support processes Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management Strong problem-solving skills Excellent communication skills Ability to work under pressure Good To Have Skills: Experience with ITIL framework Additional Information: The candidate should have a minimum of 5 years of experience in Service Desk Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and we'll maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brands service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance. .

Source, Obtain quotes, negotiate with vendors for office supplies, IT equipment, and facility-related services, and manage vendor relationships to ensure efficient and cost-effective service delivery. Address vendor performance issues and conduct regular reviews. Analyze spending patterns, identify cost-saving opportunities. Monitor industry trends, pricing, and emerging suppliers. Maintain and update vendor database, ensuring quality and cost-effective purchases. Collaborate with different teams and departments to provide support, ensure seamless coordination among teams for procurement needs and approvals. Issue POs, track deliveries, DC, invoice and resolve discrepancies with suppliers and internal stakeholders. Manage office supplies, maintenance services, and contracts with third-party service providers. Supervise security, housekeeping, and front-desk operations. Assist to Oversee office, facility management, support BMS team. assist to travel arrangements, accommodations, and logistics for employees as needed. Assist in organizing and coordinating events, meetings, and appointments for the team. Prepare meeting agendas, take minutes, and follow up on action items. Handle administrative documentation, including compliance and legal work. Maintain accurate and up-to-date records, files, and databases. Ensure proper filing and organization of documents, contracts, reports, and other paperwork. Timely preparation and submission of reports, Track expenses, process invoices, and maintain financial records. Ensure timely renewal of contracts and agreements related to office administration and procurement, ensure all procurement and administrative processes comply with company policies and industry regulations. Proficiency in MS Office (Excel, Word, PowerPoint) and procurement & admin management software. Ability to multitask and manage time effectively, hardworking, problem solving, Proactive, Collaborative, Adaptability and Flexibility . Good communication skills, including response time to emails and phone calls, clarity of communication, and effectiveness in conveying messages to relevant stakeholders. Skills & Qualifications: B.E, related field. Least 1+ years of experience in Admin & Procurement. Proficiency in MS Office (Excel, Word, PowerPoint) Procurement & Admin management software. Excellent interpersonal and communication skills, a team player.

Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests Secure payment; activate/reissue room keys Ensure rates match market codes, document exceptions Verify/adjust billing for guests Communicate to appropriate staff when guests are waiting for an available room Advise guest of messages Clear departures in computer system Coordinate with Housekeeping to track room status and guest concerns File guest paperwork or documentation Operate telephone switchboard station Run and check daily reports, contingency lists, and credit card authorization reports Supply guests with directions and information Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction Arrange transportation for guests/visitors Count and secure bank at beginning and end of shift Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change Notify Loss Prevention/Security of any reports of theft Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees Comply with quality assurance standards Stand, sit, or walk for an extended period of time PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent