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1.0 - 5.0 years
0 Lacs
pithampur, madhya pradesh
On-site
The role involves general administration duties such as housekeeping and dispatching tasks while coordinating with transporters. This is a full-time, permanent position with different shift schedules including day, night, and rotational shifts. A Bachelor's degree is preferred for this role. The ideal candidate should have at least 1 year of work experience. Proficiency in English is preferred for effective communication. The work location is in person, and the application deadline is on 01/10/2024. The expected start date for this position is also on 01/10/2024.,
Posted 2 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Gurugram
Work from Office
• Manageing facility operations ensuring seamless functioning of housekeeping, security, and maintenance services. Coordinated with vendors for cafeteria, housekeeping, and facility maintenance services, ensuring quality and timely delivery. Oversaw inventory management and procurement of supplies for housekeeping, pantry, stationery, and medical room. Handled waste segregation, scrap management, and data tracking to ensure compliance with environmental regulations. Prepared and submitted detailed daily, weekly, and monthly reports, including SLA and MMR documentation. Supervised BMS operators and monitored attendance for housekeeping, security, and maintenance teams. Managed invoice processing, PO submissions, and vendor payment tracking for facility services. Organized and facilitated town halls, client visits, and business card processing for leadership. Ensured smooth operations of the medical room, including supply availability and adherence to safety standards. Transport management & hotel management, cabs management • Conducted asset management, inventory control, and procurement of essential supplies. Developed and monitored annual budgets for facility consumables and services. • Prepared and submitted daily, weekly, and monthly reports, including SLA and MMR documentation. • Oversaw team attendance, waste data tracking, and service quality for housekeeping, pantry, and security teams. • Coordinated client visits, town halls, and other events to ensure smooth execution. • Ensured seamless medical room operations, including supply management and documentation. Interested candidates can share their resume at "rajal.garg@taskus.com" Regards, Rajal Garg
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
ernakulam, kerala
On-site
As a Guest Service Associate-Housekeeping, you play a vital role in the hotel's operations by ensuring the cleanliness and comfort of guest rooms. Your responsibility includes taking ownership of guest rooms to provide a clean and comfortable environment, contributing to a memorable experience for our guests. Employee benefits include an exclusive benefit card with discounted rates at Accor worldwide, access to learning programs through our Academies, and opportunities for talent development and growth within your property and globally. You will also have the chance to engage in Corporate Social Responsibility activities such as Planet 21, making a positive impact. Your daily tasks will involve cleaning all assigned guest rooms to the highest standards, going the extra mile to personalize the guest experience, and respecting guest privacy and belongings while delivering exceptional service. Ideal candidates possess a warm and caring personality, with previous housekeeping experience being advantageous. You should have the ability to anticipate and prioritize guest needs, maintain a professional and hospitable demeanor, and exhibit excellent organizational and time management skills. Join our team and be a key contributor to our guests" satisfaction and comfort.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
You will supervise daily housekeeping operations, which include overseeing room cleaning, public area maintenance, and laundry services. Your responsibilities will involve inspecting guest rooms, corridors, and public areas to ensure that cleanliness and maintenance standards are met. Assigning tasks and creating work schedules for housekeeping staff will be part of your daily routine. You will need to adjust these schedules based on occupancy levels and events taking place. Additionally, you will be responsible for training and onboarding new housekeeping employees, ensuring they are familiar with proper cleaning techniques and safety protocols. Managing inventory of cleaning supplies and linens will be crucial, and you will need to place orders when supplies are running low. It will also be your responsibility to report any maintenance issues and follow up with the appropriate department to ensure timely resolution. Monitoring staff performance, providing feedback, coaching, and implementing disciplinary actions when necessary are important aspects of this role. You will also need to ensure that the housekeeping team complies with health and safety regulations, including OSHA standards. Handling guest complaints or concerns related to housekeeping services promptly and effectively will be part of your duties. Moreover, you will assist in budgeting, planning, and cost control activities related to housekeeping operations. This is a full-time position with a day shift schedule that requires in-person work.,
Posted 2 weeks ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
The Global Head of Facilities & CREST is responsible for the global management and operation of all aspects of the facilities function. This includes building maintenance/operations, housekeeping, event set-up/support, security and access control, transportation management across multiple office locations, Travel Desk, Front Office, work space optimization, Guest House booking, maintenance and Utilization, mail/messenger services, business continuity, and immigration back end support. You will be responsible for developing and managing the Facilities budget across all global offices to ensure all services are provided in a cost-effective manner. Working closely with the Global CAO, you will develop long-range plans for the maintenance and improvement of facilities globally, as well as implement global facility related policies/procedures and facilities management tools for automation of facilities processes and related vendor management. Reporting to the Global CAO and being a member of the global operations Leadership Team, you will be responsible for hiring, training, and supervising a team of facility managers and support staff across regions to ensure teams" performance meets Client Global standards. Your duties and responsibilities will include developing and implementing long-term facility plans aligning with global business goals and within budget, implementing policies/procedures/automation tools, conducting build vs buy analysis for efficient operation of facilities globally, investigating options for new premises, ensuring buildings meet HSE requirements, compliance with local, state, and labour laws/regulations related to commercial real estate, overseeing facility security, developing emergency response plans & business continuity globally, negotiating and managing contracts with vendors and service providers, overseeing maintenance and repair, cost reduction strategies of facilities, equipment, energy usage, and systems globally, serving as the point of contact for all facility-related issues globally, handling employee inquiries and complaints professionally, and supervising facility staff while providing training and development opportunities. Required skills and qualifications include a Bachelor's degree in engineering, MBA, or related field, 15+ years of experience in facilities management or a similar role, expertise in all aspects of commercial real estate including project design, proven track record of successful budget development and oversight, strong project management and technical planning of real estate and IT infrastructure, ability to lead and motivate a team, excellent communication, interpersonal, and customer service skills, and strong organizational, time-management, and multitasking skills.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
jaipur, rajasthan
On-site
As the Housekeeping Supervisor, you will be responsible for overseeing and managing all housekeeping operations to ensure cleanliness, orderliness, and hygiene standards are consistently maintained across the corporate premises, including the company's guest house. Your primary duties will include developing, implementing, and upgrading housekeeping policies and procedures in line with industry best practices to enhance efficiency and maintain the highest standards of cleanliness. You will be leading, training, and motivating a team of housekeeping staff, providing direction, support, and guidance on daily tasks and responsibilities. Regular inspections of offices, meeting rooms, restrooms, corridors, and other common areas will be conducted by you to ensure they meet the corporate housekeeping standards. Additionally, you will oversee the scheduling and allocation of tasks to ensure smooth day-to-day operations and timely completion of duties. Monitoring and maintaining the inventory of housekeeping supplies, developing and implementing cleaning schedules and checklists, and providing ongoing training to housekeeping staff on the use of cleaning tools, safety protocols, and effective housekeeping techniques are also essential responsibilities of this role. Responding to any issues or complaints related to housekeeping services promptly and professionally to ensure quick resolution is crucial. To qualify for this position, you should have a graduation degree in any field, preferably in Hospitality, along with a minimum of 10 years of experience in housekeeping, including at least 3-5 years in a supervisory role in a 5/4-star hotel or a large corporate house. Experience in upgrading and implementing housekeeping standards and processes to improve efficiency and service quality is highly desirable. This is a full-time, permanent position with benefits such as food provided, health insurance, paid sick time, and Provident Fund. The schedule may include day shift, evening shift, Monday to Friday, morning shift, rotational shift, and weekend availability. Performance bonuses and yearly bonuses may also be provided. The work location is in person. Join our team as the Housekeeping Supervisor and contribute to maintaining a clean and organized environment for our corporate premises and guest house.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Housekeeping Manager at BLOOFIELD MANAGEMENT SERVICES LLP, you will play a crucial role in maintaining the cleanliness and upkeep of our facilities. Your primary responsibility will involve overseeing a team of housekeeping staff to ensure that high standards of cleanliness are consistently met, creating a comfortable and inviting environment for both our clients and employees. This full-time position is based in Ahmednagar, Maharashtra, India. To excel in this role, you should ideally possess 1-3 years of experience in housekeeping management or a related field. A solid understanding of facility management and housekeeping practices is essential, along with excellent communication and interpersonal skills to effectively engage with staff, clients, and management. Your proficiency in managing housekeeping operations, which includes scheduling, inventory management, and budgeting, will be critical. Your duties will involve managing and supervising the housekeeping team, from recruitment and training to performance evaluations. You will be responsible for creating and implementing housekeeping schedules to ensure all areas are cleaned and maintained at a high standard. Monitoring and inspecting the cleanliness of various facilities, overseeing inventory and ordering of cleaning supplies, and developing and enforcing cleaning protocols are also key aspects of your role. Additionally, your ability to address customer complaints and requests related to housekeeping matters, collaborate with other departments for efficient facility maintenance, maintain detailed records, and ensure compliance with health and safety regulations will be instrumental. Keeping abreast of industry trends and best practices in housekeeping management will further contribute to your success in this position. Join us at BLOOFIELD MANAGEMENT SERVICES LLP, where we prioritize delivering world-class facility management services through a dedicated and collaborative team. Be part of our dynamic company culture that values effective cleaning protocols and a commitment to excellence.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
agra, uttar pradesh
On-site
As a housekeeper, your main responsibility will be to ensure that all areas of the facility are kept clean and organized. This includes dusting, vacuuming, mopping, and other cleaning tasks as needed. You will also be responsible for restocking supplies, such as toiletries and cleaning products, and disposing of trash in a timely manner. In addition to cleaning duties, you may also be required to assist with other tasks, such as laundry, making beds, and cleaning bathrooms. You must be able to work efficiently and independently to complete your tasks within the allotted time frame. Good communication skills are essential in this role, as you may need to interact with guests and other staff members on a regular basis. You must also have a keen eye for detail to ensure that all areas are cleaned to a high standard. Overall, as a housekeeper, you play a crucial role in maintaining a clean and inviting environment for guests and staff. Your hard work and dedication contribute to the overall success of the facility.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
navi mumbai, maharashtra
On-site
The job involves overseeing the maintenance of all software, hardware, and equipment in the company, managing AMCs, and vendor relationships. You will be responsible for security, housekeeping, and managing admin staff including receptionist, office boys, and gardener. Additionally, you will handle travel and courier management, stationery management, and maintain the first aid box. You will also be required to check water readings and resolve any significant matters in the Admin department by liaising with relevant vendors. Keeping track of all MIS related to the Admin department and providing details as per senior guidance is an essential part of the role. In terms of HR responsibilities, you will conduct daily rounds in the company and focus on talent acquisition and management. This includes handling joining formalities, daily attendance, salary disbursements, performance appraisals, exit formalities, and maintaining the organizational chart. You will also be involved in training and development, implementing a performance management system, and enhancing employee engagement. Similar to Admin, maintaining relevant MIS related to the HR department and sharing details as instructed by seniors is crucial. The position is full-time and offers a yearly bonus. The applicant is expected to be available for immediate joining. Experience in HR sourcing for at least 1 year is preferred for this role.,
Posted 2 weeks ago
0.0 - 3.0 years
5 - 8 Lacs
Bara
Work from Office
Our Hotel Brown's Hotel is London's first hotel It opened its doors on Albemarle Street in 1832 Since then we have hosted famous guests from all walks of life Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience Your Key Responsibilities You will be responsible for the immaculate preparation of our beautiful hotel rooms Joining the dedicated housekeeping department, you will be integral in ensuring our guests experience the high levels of comfort and quality they expect from the Rocco Forte name Your exacting standards and natural flair ? a sparkling mirror here, a perfectly placed cushion there ? will ensure our guests feel relaxed and pampered from the moment they step into their room While happy working alone, youll also thrive as part of a team, communicating with colleagues with confidence and sensitivity As a valued part of the Forte family, you will: Clean and maintain rooms to the highest standards Restock supplies and ensure amenities are in place Respond promptly and courteously to guest requests Maintain cleanliness and organization in assigned areas Report maintenance issues or damages to management Uphold hygiene and safety standards at all times Who We Are Looking For We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests We are looking for team members who bring: A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry Enthusiasm and a strong work ethic The ability to work in a fast-paced environment & handling multiple tasks The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members Independence while collaborating effectively within teams and across departments A commitment to maintaining high standards of hygiene, health, and safety Why join us at Rocco Forte Hotels Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry Working With Us Provides Access To The Following Perks Discounted rates across our collection of iconic hotels ?25/?30 per night 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products Extensive learning and development opportunities Meals on duty Social activities and events Recognition programs & Annual awards Gym Membership Discounts Enhanced Maternity & Paternity Pay Pension Scheme Season Ticket Loan / Cycle to Work Scheme Employee Assistance Programme Ready to take your next step in your career Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another
Posted 2 weeks ago
3.0 - 5.0 years
2 - 3 Lacs
Kumarakom, Kerala
Work from Office
2–3 years of housekeeping experience (1 year in a supervisory role). Candidates possess previous experience in hospitality/hotel operations.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 1 Lacs
Mumbai
Work from Office
Job description Greetings from Gangar Eyenation! Designation- Helper (Male Candidates Only) Job Location - Sion Koliwada Age - below 28 Timing - 9:00/9:30 AM to 6:00/ 6:30PM Weekly Off- Sunday (Salary & Benefits- 13 K per month + PF + ESIC + Other Benefits) Experience- Fresher to min 1 year Job Description- Maintaining UP keep of the Office. Pick, pack, and prepare orders accurately Assist with loading and unloading trucks, containers, or pallets. Sort, organize, and store items in proper locations. Maintaining Clean working Premises - Keep warehouse clean, organized, and free of safety hazards Support other warehouse staff and perform other duties as assigned. Contact number : 9594999602/8108999167 (Contact between Mon- Sat, 9:30am -5pm ) OR mail resume on career@gangar.in Interview Address: plot no 112, 2nd floor, Sion koliwada road, sion East.Above Croma Showroom. Mumbai. (2 mins from GTB stn & 5-7 mins from Sion stn) PS- Kindly Ignore, If this job opening is not suitable for you, Kindly refer it to your friends/relatives. Regards, Sharvari HRD
Posted 2 weeks ago
2.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Quality Assurance Goals Coaches managers on adopting the Total Quality Management leadership style. Conducts monthly audit to ensure compliance with company and brand standards Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Directs property quality efforts to address critical customer requirements. Assists with regional and/or company-wide implementation of company best practices. Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable. Managing Quality Tools Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences. Uses data collection methods to compile, display, track, and analyze defect trends. Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes issues and identifies trends. Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Models service behaviors that meet or exceed guest expectations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 weeks ago
2.0 - 8.0 years
3 - 4 Lacs
Madurai
Work from Office
Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (eg, small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 weeks ago
2.0 - 8.0 years
3 - 4 Lacs
Madurai
Work from Office
Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (eg, small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 weeks ago
7.0 - 14.0 years
7 - 8 Lacs
Katwa, Jammu
Work from Office
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brands service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 weeks ago
3.0 - 7.0 years
3 - 6 Lacs
Chennai
Work from Office
Diverse Lynx is looking for Middlware Admin to join our dynamic team and embark on a rewarding career journey Responsible for managing the day-to-day administrative tasks Provides support to employees, customers, and visitors Responsibilities:1 Manage incoming and outgoing mail, packages, and deliveries 2 Maintain office supplies and equipment, and ensure that they are in good working order 3 Coordinate scheduling and meetings, and make arrangements for travel and accommodations as needed 4 Greet and assist visitors, and answer and direct phone calls as needed Requirements:1 Experience in an administrative support role, with a track record of delivering high-quality work 2 Excellent organizational and time-management skills 3 Strong communication and interpersonal skills, with the ability to interact effectively with employees, customers, and visitors 4 Proficiency with Microsoft Office and other common office software, including email and calendar applications
Posted 2 weeks ago
2.0 - 7.0 years
5 - 10 Lacs
Mumbai
Work from Office
Deploy workmen gangs as per requirement and instructions of site formwork incharge at specified locations. Carry daily toolbox meetings and safety related briefings before start of any formwork activities. On site to ensure strict adherence to safety and work issues and if any deviations, inform the site formwork incharge. Understand the formwork scheme drawings and ensure that it is implemented strictly as per the schemes. Monitoring and coordination of site works with the various workmen gangs and their supervisors for timely completion of works. Ensure that the BOQs for each area prepared by site formwork incharge are met and sufficient material is present at required locations. Coordinate with the carpentry workshop for preparation of formwork shuttering arrangement required at various locations. Understand and act as per the construction methodology laid down by the site team and report any difficulties if faced in the implementation of the same. Ensure for maintaining quality and safety at all levels while meeting the progress requirements. Ensure all the new implementation ideas proposed by HQ & cluster are implemented at site whether it is for improving the quality of plywood, productivity or reduction in cost etc. Ensure the housekeeping is maintained at all areas including yards and if not inform the sub-contractors to take action on priority. Ensure that the material is stored and stacked properly at working levels and yards for proper reconciliation whenever required. Understand the productivity requirements of formwork for various structural elements and ensure that gang sizes are maintained to meet the productivity requirements and train them continuously on regular basis. Make a note of all the activities happening in different areas of the site with the gangs deployed and the area executed on daily basis for necessary progress monitoring.
Posted 2 weeks ago
7.0 - 10.0 years
9 - 12 Lacs
Raebareli
Work from Office
ABFRL is looking for Facility Manager to join our dynamic team and embark on a rewarding career journeyA Facility Manager is responsible for overseeing the maintenance, operation, and management of buildings, facilities, and infrastructure within an organization. Their primary goal is to ensure that the facilities are well-maintained, safe, and efficient in supporting the organization's operations. Here are some key responsibilities and tasks typically associated with the role of a Facility Manager:Maintenance and Repairs: Ensuring that buildings and facilities are properly maintained and in good working condition. This involves developing and implementing preventive maintenance programs, scheduling repairs, and coordinating with maintenance staff or external vendors.Facility Operations: Managing day-to-day operations of facilities, including security, cleaning, waste management, and utilities. This may involve overseeing service contracts, managing service providers, and monitoring performance to ensure compliance with service level agreements.Space Management: Optimizing the use of space within facilities, including allocation, layout, and configuration. This involves assessing space requirements, planning office layouts, coordinating office moves or relocations, and ensuring efficient utilization of space.Health and Safety: Ensuring compliance with health and safety regulations and standards within facilities. This includes conducting safety inspections, implementing safety procedures, training staff on safety protocols, and maintaining emergency preparedness plans.Budgeting and Cost Control: Developing and managing the facility budget, including expense forecasting, cost control, and expenditure tracking. This involves identifying cost-saving opportunities, negotiating contracts, and optimizing facility-related expenses.Vendor Management: Selecting, contracting, and managing vendors and service providers for facility-related services, such as maintenance, cleaning, security, or landscaping. This includes monitoring vendor performance, resolving issues, and maintaining good working relationships.
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Pune
Work from Office
Deenanath Mangeshkar Hospital is looking for PATIENT ASSISTANCE PASS COUNTER RECEPTIONIST-6345 to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Billing Generation, Answering call, Day end report consolidation, We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. Roles and Responsibility Manage the front desk, handle phone calls, and respond to emails professionally. Greet visitors, answer questions, and address concerns courteously. Coordinate appointments, schedule meetings, and manage patient records accurately. Handle billing and payment transactions efficiently. Maintain confidentiality and adhere to company policies. Develop and implement effective filing systems, both physical and digital. Job Requirements Proven experience in a similar role with excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong organizational and time management skills with attention to detail. Proficient in Microsoft Office applications, including Word, Excel, and Outlook. Excellent problem-solving skills with the ability to think critically and creatively. Maintain confidentiality and handle sensitive information with discretion.
Posted 2 weeks ago
1.0 - 2.0 years
2 - 5 Lacs
Jaipur
Work from Office
We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Jaipur. As a GSA - Housekeeping, you will play a crucial role in maintaining the cleanliness, hygiene, and overall guest satisfaction of our hotel. Ensure impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and offices. Use departmental master keys and other keys responsibly to maintain guest and property safety and security. Respond promptly and courteously to guest requests and inquiries. Collaborate with other departments to provide seamless service and maintain high productivity. Perform cleaning duties efficiently, following established procedures and using appropriate cleaning products. Maintain and organize cleaning supplies and equipment. Assist in maintaining the overall appearance and cleanliness of the hotel. Diploma in Tourism / Hospitality Management. Minimum 1 year of relevant experience in a similar capacity. Excellent reading, writing and verbal proficiency in English language. Ability to speak other languages an
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Amritsar
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .
Posted 2 weeks ago
1.0 - 2.0 years
2 - 5 Lacs
Mumbai
Work from Office
Position Overview: We are seeking a dynamic and customer-focused Front Office Executive to join our team at Fairmont Mumbai. As the first point of contact for our guests, the Front Office Executive plays a crucial role in ensuring exceptional service from arrival to departure. Key Responsibilities: Guest Relations: Greet guests warmly upon arrival, assist with check-in/check-out procedures, and provide personalized assistance throughout their stay to ensure a memorable experience. Reservation Management: Handle guest inquiries and reservations efficiently, ensuring accuracy and attention to detail. Front Desk Operations: Manage the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally. Payment Processing: Process guest payments, handle cash transactions, and maintain accurate records of financial transactions. Room Allocation: Coordinate room assignments based on guest preferences, availability, and special requests. Information Dissemination: Provide guests with information about hotel facilities, services, and local attractions, assisting them in making the most of their stay. Problem Resolution: Address guest concerns and complaints promptly, seeking solutions to ensure guest satisfaction and retention. Team Collaboration: Work closely with other departments, including housekeeping and maintenance, to ensure seamless guest experiences and resolve any issues that may arise. Administrative Duties: Perform general administrative tasks, including filing, data entry, and maintaining guest records. Previous experience in a similar role within the hospitality industry is preferred. Exceptional customer service skills with a friendly and outgoing personality. Strong communication skills, both verbal and written, with pr
Posted 2 weeks ago
1.0 - 3.0 years
1 - 5 Lacs
Mumbai
Work from Office
We are looking for a dynamic Guest Relations Associate to join our team at Fairmont Mumbai. In this role, you will be the face of the hotel, responsible for creating memorable experiences for our guests and ensuring their stay exceeds expectations. Key Responsibilities: Warm Welcome: Greet guests upon arrival with a warm and friendly demeanor, providing a personalized and memorable welcome experience. Guest Assistance: Assist guests with check-in and check-out procedures, ensuring a seamless and efficient process while maintaining the highest levels of hospitality. Anticipate Needs: Anticipate guest needs and preferences, proactively offering assistance, information, and recommendations to enhance their stay. Problem Resolution: Act as a point of contact for guest inquiries, concerns, and complaints, resolving issues promptly and effectively to ensure guest satisfaction. VIP Services: Provide personalized services to VIP guests, including arranging special amenities, coordinating special requests, and ensuring VIP preferences are met. Concierge Services: Assist guests with reservations, transportation arrangements, and recommendations for dining, entertainment, and sightseeing options. Guest Communication: Maintain clear and open communication with guests, keeping them informed about hotel services, facilities, and special events. Relationship Building: Build and maintain strong relationships with guests, ensuring their loyalty and satisfaction with their Fairmont Mumbai experience. Team Collaboration: Collaborate with other departments, including front office, housekeeping, and food and beverage, to ensure seamless guest experiences and resolve any issues that may arise. Previous experience in guest relations, customer service, or hospitality is preferred. Excellent interpersonal and communication skills, with fluency in English (additional languages are a plus). Strong problem-solving abil
Posted 2 weeks ago
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