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2.0 - 7.0 years
3 - 4 Lacs
Vadodara
Work from Office
Roles and Responsibilities: Responsible for vendor management, vendor billing & payments. Look after housekeeping and facility management. Responsible for Flight ,Hotel booking. Event Management & Birthday Celebration on weekly or monthly Co-ordinating HR activities like: Recruitment, Joining , exit formality, Induction orientation, leavesResponsible to provide ID Access, IT installation, stationary buying, petty cash management Etc. Provide guidance to new joiners for the completion of joining formalities Liasoning with government bodies if its required. Timely report to HO team for leaves, attendance etc. Skills Required: Excellent Communication in English, Hindi and Gujrati Should have experience in admin activities. Very strong in Microsoft Excel. Work with start-up industry preferred.
Posted 1 week ago
1.0 - 2.0 years
2 - 3 Lacs
Jaipur
Work from Office
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have. What will I be doing As the Room Attendant, you will be responsible for performing the following tasks to the highest standards: Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures. Ensure that guests privacies are protected during service. Offer all possible assistance to guests and respond to guests requests. Clean and replenish supplies for guestrooms according to standards and procedures. Does turndown service when required. Ensure master keys are kept secure at all times. Keep trolleys neat and adequately supplied. Maintain all equipment in good working condition. Keep linen room neat and in good order. Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor. Be courteous and professional at all times, delivering high quality service to guests. Maintain good working relationships with team members and all other departments. Report maintenance issues promptly to the Engineering team. Ensure compliance of lost and found procedures. Take appropriate action to resolve guests complaints. Promote the hotel and Hilton products and services. Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. Adhere by the hotel s policies and procedures, Hilton code of business conduct, the hotel s team member handbook. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. Carry out any other reasonable duties and responsibilities as assigned.
Posted 1 week ago
0.0 - 2.0 years
2 - 5 Lacs
Mysuru
Work from Office
We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA - Housekeeping, you will play a crucial role in maintaining the cleanliness, hygiene, and overall guest satisfaction of our hotel. Ensure impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and offices. Use departmental master keys and other keys responsibly to maintain guest and property safety and security. Respond promptly and courteously to guest requests and inquiries. Collaborate with other departments to provide seamless service and maintain high productivity. Perform cleaning duties efficiently, following established procedures and using appropriate cleaning products. Maintain and organize cleaning supplies and equipment. Assist in maintaining the overall appearance and cleanliness of the hotel. Report any maintenance issues or safety hazards to the appropriate personnel. Adhere to all hotel policies, procedures, and safety guidelines.
Posted 1 week ago
1.0 - 3.0 years
2 - 6 Lacs
Chennai
Work from Office
Primary Responsibilities Prime Function: Assist the Executive Housekeeper in managing and directing all Housekeeping activities in the hotel to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities. To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action. Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service. To direct and control the Housekeeping operations and staff of the Housekeeping department. Any matter which may affect the interests of hotel should be brought to the attention of the Management. Key Responsibilities: Housekeeping Planning Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team. People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Maintain appropriate staffing levels in order to consistently provide excellent guest service. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Financial Management Assist the Executive Housekeeper to formulate yearly business plan and budget. Ensure to maintain department budget within established guidelines and explain monthly variances. Identify optimal, cost effective use of the resources and educate the team on the same. Maintain cost controls through proper scheduling and inventory management. Operational Management Inspect guest and public areas on a regular basis to ensure that the furnishings, facilities and equipments are clean and in a good condition. Ensure to maintain appropriate grooming standards in hygiene, uniforms, appearance, posture and conduct of the Housekeeping personnel. Inspect all renovation projects and ensure rooms are defect free prior to release. Assist in all inventories and ensure to coordinate the training programes. Coordinate all repairs & refurbishments. Ensure to conduct daily briefings in order to provide effective and efficient services. Conduct follow-up to ensure that high standards of quality are maintained and that all procedures are adhered to. Ensure to inspect the rooms on a regular basis. Coordinate operations with Department coordinators, supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Coordinate the making of new uniforms and also maintain the records of condemn linen and uniforms. Ensure that all records regarding uniforms are maintained. Interact with guests and personnel of the hotel in an efficient and friendly manner. Ensure that preventative maintenance of furniture, carpeting, equipment and supplies is an on-going process. Ensure that the highest standards of cleanliness, maintenance and safety are practiced in the Housekeeping department and in all other areas of the hotel. To plan and organize the operations to effectively achieve and maintain the established standards of cleanliness in interiors, guest rooms, corridors, public areas and back of the house areas. Managerial Qualities Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities;
Posted 1 week ago
5.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Educational Requirements Master Of Comp. Applications,Master Of Commerce,Master Of Engineering,Master Of Technology,Bachelor Of Comp. Applications,Bachelor Of Commerce,Bachelor of Engineering,Bachelor Of Technology Service Line Engineering Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skillsPlant EngineeringExperience in Power/Energy/Industrial Application Business Preferred Skills: Technology-Mech-Plant Engineering
Posted 1 week ago
8.0 - 12.0 years
6 - 8 Lacs
Mundra
Work from Office
Responsibilities: * Manage plant operations & admin * Ensure factory cleanliness & canteen services * Oversee vendor relations & housekeeping * Collaborate with stakeholders on strategic planning
Posted 1 week ago
10.0 - 20.0 years
8 - 12 Lacs
Ludhiana
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre
Posted 1 week ago
2.0 - 7.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial
Posted 1 week ago
4.0 - 7.0 years
3 - 5 Lacs
Gurugram
Work from Office
Oversee housekeeping team to maintain cleanliness and hygiene in co-working spaces. Manage schedules, train staff, ensure health & safety compliance, supervise daily & deep cleaning, and maintain supplies. Reports to Assistant Manager-Housekeeping.
Posted 1 week ago
2.0 - 7.0 years
1 - 2 Lacs
Bengaluru
Work from Office
SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial
Posted 1 week ago
3.0 - 8.0 years
1 - 1 Lacs
Bengaluru
Work from Office
SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.
Posted 1 week ago
3.0 - 8.0 years
1 - 1 Lacs
Mumbai
Work from Office
SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.
Posted 1 week ago
2.0 - 7.0 years
1 - 2 Lacs
Gurugram
Work from Office
SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.
Posted 1 week ago
2.0 - 7.0 years
1 - 2 Lacs
Thiruvananthapuram
Work from Office
SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial
Posted 1 week ago
3.0 - 8.0 years
1 - 2 Lacs
Pune
Work from Office
SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.
Posted 1 week ago
3.0 - 8.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
SUMMARY Guest Relations Agent A Guest Relations Agent plays a crucial role as the main point of contact for guests throughout their stay. They are responsible for delivering personalized service and ensuring guests have a memorable experience. The primary objective is to elevate guest satisfaction and address any issues in a timely and professional manner. Responsibilities: Warmly and professionally greet and welcome arriving guests. Assist with seamless check-in and check-out processes. Provide comprehensive information about hotel services, local attractions, and travel directions. Demonstrate patience and problem-solving skills when handling guest complaints and requests. Proactively address service issues based on guest feedback. Collaborate with various departments such as housekeeping, concierge, and room service to ensure guest satisfaction. Maintain accurate guest records using the Property Management System (PMS). Organize special services including birthday setups, airport transfers, and wake-up calls. Provide extra attention to detail for VIP and repeat guests. Actively promote hotel services, amenities, and upgrades as appropriate. Requirements Requirements: Proven experience in a customer service or hospitality role. Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with Property Management Systems (PMS) is a plus. Ability to remain calm and professional in high-pressure situations. Flexibility to work in shifts, including weekends and holidays.
Posted 1 week ago
2.0 - 7.0 years
1 - 2 Lacs
Chennai
Work from Office
SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial
Posted 1 week ago
2.0 - 7.0 years
1 - 2 Lacs
Kolkata
Work from Office
SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial
Posted 1 week ago
2.0 - 7.0 years
1 - 2 Lacs
Mumbai
Work from Office
SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements Requirements: High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial
Posted 1 week ago
8.0 - 10.0 years
6 - 9 Lacs
Pune
Work from Office
Job Role: Facility Administration Job Title: AGM - Facility Reporting To: Head - Operations Department: Operations Compulsory Qualification: Any University Graduate preferably in Facility Management Preferred Qualification: Any Masters Degree in Healthcare Management from reputed institute / Certificate in Facility Management Experience : 08 to 10 Years 1. Job Description: 1. Facility Operations Management: Oversee the daily operations of the hospital facilities including maintenance, housekeeping and security etc. Oversee the maintenance and repair of all hospital equipment, systems and infrastructure, including electrical, plumbing, HVAC and mechanical systems. Conduct regular inspections to identify maintenance needs and ensure that all hospital facilities are in good working condition. Respond promptly to emergency repair requests to ensure minimal disruption to hospital operations. Plan, coordinate and oversee daily housekeeping operations to ensure timely and efficient cleaning of all areas, including patient rooms, public areas, offices and clinical areas. Ensure proper use and maintenance of cleaning equipment and supplies. Monitor inventory levels of cleaning supplies and place orders as necessary to maintain adequate stock. Oversee daily security operations, including patrols, surveillance and monitoring of security systems. Ensure the hospital's security systems, such as CCTV, alarms and access control systems are functional and properly maintained. Coordinate with other departments to ensure a comprehensive approach to hospital security. 2. Vendor and Contract Management: Negotiate contracts with external service providers and vendors for maintenance, repairs, housekeeping, security and other facility-related services. Ensure quality control and service level agreements are met. 3. Budget Management: Prepare and manage the facilities management budget, including forecasting future financial needs for maintenance and capital improvements. Prepare and manage the housekeeping budget, ensuring cost-effective use of resources. Track expenses and identify cost-saving opportunities without compromising quality. Develop and manage the security department's budget, including staffing, equipment and training expenses. Evaluate and recommend the purchase of new security technologies and equipment, if required. 4. Strategic Planning: Collaborate with hospital leadership to develop long-term plans for facility improvements and expansions. Stay informed about industry trends and advancements in facility management to recommend innovative solutions. 5. Compliance and Safety: Ensure that the hospital complies with all regulations including health and safety standards. Develop safe processes to promote a safe environment for patients, staff and visitors. Ensure all maintenance activities comply with relevant health and safety regulations, including fire safety, electrical safety and infection control. Coordinate with external contractors and vendors for specialized maintenance and repair work, ensuring compliance with hospital standards and policies. Maintain accurate records of all maintenance work, inspections and safety checks. Ensure all housekeeping staff follows infection control protocols and health and safety regulations. Conduct training sessions for staff on proper cleaning techniques, use of chemicals and safety procedures. Collaborate with the infection control team to develop cleaning strategies for infection prevention. Develop and implement emergency response plans and protocols for various scenarios, including fires, natural disasters and security breaches. Conduct regular emergency drills and training sessions for hospital staff. Serve as the primary point of contact for all security-related emergencies and incidents. Conduct regular risk assessments and security audits to identify vulnerabilities and implement corrective actions. Develop and maintain relationships fire departments and emergency medical services. 6. Reporting and Communication: Prepare and present reports on maintenance activities, budget status and project progress to hospital management. Maintain open communication with hospital staff and management to address maintenance and housekeeping issues and coordinate effectively. Investigate security incidents and breaches, documenting findings and taking appropriate actions. Prepare and present reports on security incidents, threats and vulnerabilities to hospital leadership. Maintain accurate records of all security-related activities, incidents and investigations. Required Skill Sets: 1. Strong knowledge of hospital operations, healthcare regulations and financial management. 2. Excellent leadership, communication and interpersonal skills. 3. Ability to handle high-pressure situations and make critical decisions 4. Strong knowledge of building systems, maintenance practices and safety regulations. 5. Ability to manage budgets, resources and staff effectively.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
erode, tamil nadu
On-site
As a skilled Maintenance Technician, you will be responsible for responding promptly to guest repair requests and ensuring their satisfaction during their stay. It is essential to welcome and acknowledge all guests in accordance with company standards, anticipating their needs and addressing them promptly. Your role will involve operating and maintaining advanced electrical, plumbing, and refrigeration systems efficiently. Effective communication with guests and colleagues will be crucial to comprehend their requirements and provide necessary information and assistance. You will be required to update maintenance work orders and job cards accurately while maintaining confidentiality of guest information and hotel details. Working under pressure situations, attention to detail, speed, and accuracy will be key attributes for this role. Maintenance activities will include tasks such as unclogging drains, repairing hardware, and electrical equipment in guest rooms and public areas. Additionally, programming TVs, performing general housekeeping duties, and managing inventory will be part of your responsibilities. Being proactive in identifying and resolving maintenance issues, ensuring the security of guest rooms and hotel property, and following safety protocols diligently will be essential. In emergency situations, you will be expected to act promptly to protect guests, associates, and hotel systems. Your role will also involve monitoring fire alarm and life safety systems, interpreting technical drawings and schematics, and maintaining maintenance inventory efficiently. Collaboration with the Engineering Supervisor or Chief Engineer and sharing knowledge with other staff members will be part of your duties. This is a full-time position that requires you to work on-site. The benefits include food provided at the workplace. Maintaining a clean and professional appearance, safeguarding company assets, and performing assigned duties diligently are integral to this role. If you are a self-motivated individual with a strong mechanical aptitude and a passion for ensuring guest satisfaction, we invite you to join our team as a Maintenance Technician.,
Posted 1 week ago
10.0 - 15.0 years
0 Lacs
maharashtra
On-site
You will be responsible for managing the manufacturing operations in the Fabrication Section, with a focus on steel fabrication, at our facility located in Roorkee, Uttarakhand. With 10-15 years of experience in the steel fabrication industry, you will play a crucial role in ensuring the achievement of production, quality, and delivery targets across all fabrication work centers, including overseeing the Structural Painting Work Station. Your primary accountabilities will include measuring, monitoring, and improving offcut/raw material utilization levels to minimize scrap generation, reducing process cycle time, controlling waste at all levels, and estimating costing of the overall fabrication output on a monthly basis. You will also be tasked with reducing costs in the fabrication process, monitoring consumable consumption, optimizing resources, and minimizing rework/rectification. Perfect coordination with the Assembly Section and all support departments will be essential to ensure smooth operations. In addition to your direct responsibilities, you will work closely with the Engineer PPC and QA-QC Engineer to manage routine tasks such as production scheduling of CNC Plasma Cutting machines, Laser Cutting machines, and CNC bending machines. You will be responsible for approving daily cutting and bending production reports, monitoring and computing scrap percentages and offcut quantities, and managing the segregation, stock monitoring, and utilization of offcuts. Maintaining proper housekeeping and workplace management for storage of raw materials, work in progress, finished items, offcuts, and scrap will be part of your routine responsibilities. Furthermore, you will be required to update raw material status reports, identify fabrication production bottlenecks and escalate for corrective action, check fabrication contractors" output and approve bills, and provide detailed fabrication status reports. Your support will also be crucial in the spares order execution of in-house fabrication items and ensuring the timely handover of painted fabricated structures to the PPC/Assembly Section in line with the dispatch schedule and assembly plan.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
You will be responsible for managing front office operations, which includes handling inquiries, phone calls, and visitor reception. Additionally, you will be coordinating vehicle arrangements, scheduling transportation for staff, and ensuring timely delivery of hard drives and content. Accommodation for staff and guests will need to be organized as required. Furthermore, you will oversee courier services, receiving and dispatching packages, and ensuring timely delivery. Supervising housekeeping to maintain cleanliness in the office is also part of your responsibilities. Managing pantry supplies, ensuring adequate stock levels, and implementing office security protocols are crucial tasks you will be handling. Vendor management and rentals for office equipment and services will be under your supervision. You will also oversee infrastructure requirements to ensure the smooth operation of office facilities.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
As a Housekeeping staff member, your primary responsibility will be to ensure the cleanliness and tidiness of the cottage, reception area, and staff rooms to maintain a high standard. You will be required to clean and tidy rooms meticulously, including wearing and changing bed sheets, placing towels, bath mats, and toilet accessories properly, and ensuring that drinking water and other necessary items are stocked in the cottages. This is a Full-time position with benefits such as health insurance included. The work schedule may involve Day shifts as well as Rotational shifts. Additionally, there is a performance bonus offered based on your work delivery. To be eligible for this role, you should have at least 1 year of experience in Housekeeping, with a total work experience of 1 year. Preference will be given to candidates who are available for both Day Shifts and Night Shifts. The work location for this position is on-site, requiring your presence in person.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You are required to join as a Housekeeping Boy at a Resort. This is a full-time position where you will be responsible for maintaining cleanliness and orderliness in the designated areas. As part of the job, you will be provided with food and accommodation. To be successful in this role, you should have at least 1 year of experience in housekeeping. Prior experience of 1 year in total work is preferred. It is necessary that you are available to work in various shifts including day shift, night shift, and overnight shift. The work location for this position is on-site at the resort. If you are interested in this opportunity, please contact 9605555999 for further details.,
Posted 1 week ago
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