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1.0 - 2.0 years
3 - 4 Lacs
Pune
Work from Office
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (eg, small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent
Posted 1 week ago
2.0 - 3.0 years
1 - 2 Lacs
Jalpaiguri
Work from Office
UDAAN Hotels & Resorts is looking for Telecalling Associate - Hotel Operation to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 1 week ago
0.0 - 5.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowe'red to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things we'll (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. .
Posted 1 week ago
2.0 - 8.0 years
4 - 10 Lacs
Bengaluru
Work from Office
As the Security Officer, you will be responsible for performing the following tasks to the highest standards: Maintain the order and safety of the hotel. Offer necessary service to guests. Conduct regular safety patrol, acting and reporting appropriately upon discovering any potential hazards. Take good care of communication facilities and skillfully operate all fire control equipment. Report, examine and monitor with professionalism once suspicious personnel or articles are discovered, keeping a record of these incidents as we'll. Security Officer working at staff entrance should do as follows: Ensure that the external visitor registration form is filled correctly. Be hospitable to visitors and report any suspicions to the Management. Conduct random bag inspections of team members entering and leaving the building, ensuring that the Asset Removal Policy is adhered to. Prevent any flammable or explosive items, corrosives, drugs, hazardous tools, liquor or items labelled identically as the hotel s property from being brought into the hotel. Identically labelled items or items with the same brand as the hotel s property, to be detained and recorded with the name and employee number of the staff involved. Prevent hotel s property from being removed without an authorized and signed Gate-Pass permission form. Write-off the Gate-Pass permission form once lent-out articles are returned. Implement payment for damaged items and provide the invoice for the purchase or refund. Keep the deposited keys in good condition and fulfill the key-lent procedure. Maintain workplace cleanliness. Security Officer working at the hotel lobby should do as follows: Familiarize with all restaurants, locations and their operation times in order to direct guests to the most convenient route to their destinations. Take the initiative to usher guests into available elevators and assist with the selection of levels. (About 10 guests each time). Specially assist elderly, children and the disabled. Be alert of drunkards, the incapacitated and the people who accompany them. People who are excluded from pornography or other illegal activities should be monitored closely. When suspicious people enter the elevator, promptly inform CCTV and relevant departments to pay attention, preventing unauthorized visitors from entering the rooms. Discourage guests from bringing pets into the hotel area. Implement the relevant regulations of the local municipal Public Security Bureau and usher unauthorized visitors to the Front Desk to obtain the consent of the hotel s guest as we'll as to fill in the Visitor s Registration Form . Advice visitors to remain in guest rooms between 23:00 and 8:00. Make sure all commercial photography carried out in the hotel s premises have clearance from the hotel s Marketing & Communications department, otherwise, direct them to the relevant department. Inform the Duty Manager and Front Desk team members to register with the Housekeeping department if guests belongings are found. Dissuade guests from carrying hotel property to prevent the loss of goods in public areas. Pay special attention to those who come in with empty hands or bags and leave with bags. Pay attention to the corridor of the 2F Banquet ballrooms and remind guests not to leave their children to play along the banisters. Security Officer should do as follows in patrolling: Upon receiving the patrol route and schedule, patrol area, paying attention to personnel, hotel equipment, fire and safety facilities. Report all potential threats or discrepancies. Inspect the key parts of the machine room, distribution room, kitchen, windpipe / water pipe, storages, fire control corridor, escape indicator in the public area and firefighting equipment. Check and ensure that the backend office door is locked after team members have left. Office team members should check whether the door of the office is locked after work but if it is not locked, assist to lock it. If there is any abnormality in the office, the supervisor will report it. Inspect the locker room and team members restrooms, prohibiting noise, gambling, smoking, storage of inflammable, explosive goods and anything that releases strong odors. Effectively manage issues encountered during duty and report to the duty supervisor or Assistant Safety & Security Manager promptly when needed. Be responsible to check fire facilities, fire security and manage the fire alarm. Be familiar with first aid and fire emergency procedures. Carry out other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for A Security Officer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: High School or Secondary Vocational School graduate. Proficient with hotel security operations. Possess a strong sense of responsibility and service. Good work attitude and always alert. Able to communicate effectively and clearly. Knowledgeable of resources and utilize them efficiently. Literacy in English to meet business needs, preferred.
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Udaipur
Work from Office
Assists in hotel laundry daily operations and services. Works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Assists in maintaining a safe and clean work environment. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Department Operations and Budgets Assisting in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Assists in ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Participates in the management of department s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment. Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. .
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. .
Posted 1 week ago
2.0 - 4.0 years
1 - 4 Lacs
Chennai
Work from Office
Job Information Job Opening ID ZR_1976_JOB Date Opened 25/05/2023 Industry Technology Job Type Work Experience 2-4 years Job Title HR &Admin City Chennai Province Tamil Nadu Country India Postal Code 600020 Number of Positions 4 Working on End-to-End Recruitment with IT and Non-IT. Handling all End-to-End Requirement from clients and candidates with responsible of employee joining Co-ordinate with my team to gather profiles as per the client requirements. Maintain records, Employee related documents like documents verifications, Offer letter and relieving letter etc. Supports company operations by maintaining office systems and supervising staff. Overseeing the maintenance of office facilities, and equipment Purchasing office supplies, equipment, and furniture. Maintaining general office files, including job files, vendor files, and other files related to the companys operations. Admin related works supervise security and housekeeping to maintain office Location: Chennai (Female Candidate only) check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
5.0 - 8.0 years
4 - 7 Lacs
Thane
Work from Office
Job Information Job Opening ID ZR_1838_JOB Date Opened 03/04/2023 Industry Technology Job Type Work Experience 5-8 years Job Title SAP BOBJ City Thane Province Maharashtra Country India Postal Code 400708 Number of Positions 2 Min 5-7 years of experience in BoBj and retail domain Should have a good understanding of ECC modules (SD, MM, FI etc.) Good knowledge of business processes & best practices around material handling, purchase / procurement, warehouse, fleet & route management. Should be ready to work in a non IT, end user retail company like ours PROFESSIONAL QUALITIES Effective time management Knowledge of Best practices in BoBj Development & Support Should be able to work independently Should possess Good Technical Understanding and preferably Retail background understanding of warehouse / logistics is an added plus. Believes in Teamwork as well as work independently Is a self-starter and is adaptable to dynamic business environment Develops relationships with development team and user departments that foster ties Good in analytical skills & Able to deliver under pressure TECHNICAL S Experience on BO 4.2 - SP 6 with following Lumira Designer with required JAVA knowledge is a must Analysis for Office and Analysis Office for OLAP Ability to develop reports using Webi is a must Crystal reports 2016 & Crystal report for Enterprise Lumira Discovery Experience with SAP BW and SAP ECC as sources Worked on creating connections with IDT and UDT Must have experience of BEx and able to modify Bex queries as need be Must have Experience on Document linking, Publishing, Promotion Manager BO Admin Experience at least to manages Users, Roles and services Experience in new-generation BI tools like Tableau, Qliksense, PowerBi, etc. is preffered Development & Changes of BOBJ Dashboards & Reports with any of the above tools Report distribution using publication Connection creation with Sources Creating & Managing User/access Handling issue related to Data/access/authorization BoBj Housekeeping. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
0.0 - 1.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Title We are looking for an experienced Facilities and Office Services supervisor to support the Regional Facilities Manager in leading our India Facilities. This role is part of our Global Facilities leadership team, and will ensure all Facilities services (Office Services, Administration, Property Management and Office Project oversight) are delivered in a timely and professional manner Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities The supervisor will support the following tasks in our India location, as well as support ongoing expansion within India and any future location(s): Office Services Line management of India based Facilities associates who support overall office administration, finance and other support services; Vendor oversight for recurring services and projects, supports Regional Facilities Manager with vendor performance management and new vendor selection process; Responsible for oversight and inspection of India office conditions, creates action plans for correction/maintenance as necessary; Office Administration Works closely with finance, legal, HR and IT to manage overall office administration services, ensures team is processing tasks in a timely manner; Supports Regional Facilities Manager with keeping Work Order System, Project and other Trackers current and accurate; Supports overall office security initiatives, and provides training and coaching to correct security gaps for the India office location(s); Supports Business Continuity program for India, creates incident reports when needed; Property Management Develops working relationship with landlord(s) and property/building manager(s) to ensure our associates and visitors have a safe, secure and clean building; Responsible for promoting use of our Facilities Asset Management system (FMX), and ensuring maintenance records are accurate and closed out as completed; Provides oversight of local vendor services (Housekeeping, Breakroom/Beverages, Maintenance) to ensure appropriate level of service is achieved; Office Project Management Works closely with Regional Facilities Manager on project management for space changes, remodels, fitout and expansions as assigned; Provides local oversight of project vendor, creates status reports, photos and other details as directed by the Regional Facilities Manager Qualifications Bachelor's Degree and at least 5 years of Facilities industry experience, prior line management experience; Able to handle manual duties and perform regular facilities inspections; Pro-active, independent, able to work with minimal supervision and perform under pressure; Knowledge and experience in computer systems, including Microsoft Windows and Office operating systems; Excellent in English verbal and written communication skills in dealing with stakeholders from diverse backgrounds; Willing to travel between location(s) as business needs require. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 week ago
5.0 - 10.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Responsible for overall facility management including housekeeping, MEP Manpower Sourcing. Manpower Management Ensure smooth operations, vendor coordination, and compliance across sites in Ahmedabad Required Candidate profile Graduate with 5+ years in facility management. Experience in manpower sourcing, handling, vendor sourcing, MEP, and housekeeping. Strong leadership and site coordination skills. Willing to travel
Posted 1 week ago
12.0 - 22.0 years
10 - 12 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of the centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) Student Attendance , No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of the centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) Student Attendance , No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students
Posted 1 week ago
10.0 - 20.0 years
8 - 12 Lacs
Jalandhar, Chandigarh, Lucknow
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre
Posted 1 week ago
10.0 - 20.0 years
8 - 12 Lacs
Jalandhar, Chandigarh, Lucknow
Work from Office
1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre This role is for Female Candidates. Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre This role is for Female Candidates.
Posted 1 week ago
5.0 - 10.0 years
2 - 3 Lacs
Pune
Work from Office
Responsible for overall facility management including housekeeping, MEP Manpower Sourcing. Manpower Management Ensure smooth operations, vendor coordination, and compliance across sites in Pune Required Candidate profile Graduate with 5+ years in facility management. Experience in manpower sourcing, handling, vendor sourcing, MEP, and housekeeping. Strong leadership and site coordination skills. Willing to travel
Posted 1 week ago
1.0 - 2.0 years
3 - 5 Lacs
Gurugram
Work from Office
Position s Goal: To provide operational and administrative support to the Facility Management team assigned. Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practise. Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager to provide timely reports to the Facility Management. Deliverable Role/Responsibilities : Provide support to the AFM to ensure critical operational items are attended to within agreed time frames To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc. To assist with the site audits & floor walks to be undertaken on entire Client site Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry Boys, Cafeteria staff etc Full responsibility of the site during the entire shift Filing of site related documents including but not limited to challans, GRN s etc Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead Ensure all processes are followed as per the Standard Operating Procedures of BACI viz. Stationery, midnight snacks etc, material movement etc. Timely submission of reports as requested by Asst Manager & Facility Manager Ensure employee health & safety & related services Ensure that appropriate vendor escalation process is followed Ensure that all cleaning & maintenance schedules are adhered to Ensure completing any specific responsibilities as specified by the managers Tracking of Facility Operating Expenses Processing of all invoices for payment - first take approval of Client / FM and then submit to MIS and billing department. Liaison with the client Finance team Client billing / invoicing and follow up payments by clients Monitoring of all housekeeping / pantry / stationery consumables and ensure reordering Maintenance of Billing Tracker Arrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist. Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Security, Maintenance and Keep AFM / FM updated. To prepare the snag list Soft copy date wise and coordinate with BMS and housekeeping to close the noticed points. Proper check on vending machines and photocopier machine reading. Checking H.K attendance on daily basis. To check food quantity, and Food testing before lunch/Dinner starts Coordinating for Medical Emergencies as and when required Take regular briefings of Help Desk/ Mail room Executive. Provide management advice to Helpdesk for escalated issues. Insure immediate response to priority Calls. Coordinate with facilities helpdesk regarding the arrangements of the day. Oversee the Front office Function during the shift Ensure Visitors are promptly attended by FOE Ensure that FOE has placed newspaper and magazine in the reception area. Oversee the Mailroom process during the shift. Provide management advice to Mailroom for escalated issues To check the attendance of our vendor's employee. Prepare weekly shift/duty rosters for Helpdesk, Front Desk, and Mailroom, Manage the inventory control of all facility related items. Maintain Proper Log Book and mention the follow up jobs if pending in next shift. Log Book Shared with FM every in every shift. Education / Yrs. of Experience: Bachelor's Degree in any discipline, a minimum of 1-2 years of experience in a corporate environment. Tertiary qualifications in building management and/or business desirable. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Skill Sets : Exposure and experience in dealing with multinational corporate organizations Ability to adapt and perform under pressure Possess strong interpersonal skills with the ability to build rapport quickly. Good communication skills.
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Pune
Work from Office
ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time , while maintaining safe working practices throughout all we do. The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is engagement with other service partners to deliver on consistency of service to Occupants and Guests.. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention to detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace Client/Stakeholder Management (in support of the Site Lead) Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Operations Management Functional operational control to deliver excellence every time Managing Soft services related operations Interfacing with the pest control for carrying out the pest control activities at the facility. Interacting with the Housekeeping vendor, collecting all documents from the vendor for compliance audit Taking facility rounds and find out snags and raising tickets for the same Preparing the Daily/Weekly and Monthly reports Ownership of the Day to day administration, including reports generation of the stocks tracker. Follow up and close the tickets logged Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Involve in Vendor staff Training & Development. Implement service tasks, procedures and policies and measure performance Provide comprehensive workspace management for the office premises Be able to resolve problems or improve operations Implementation of service task, procedures, and policies Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Coordinate, manage and oversee vendors to perform a wide range of workspace-related services Work with all related parties on timely delivery of all services When necessary, raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Hospitality / IFM experience of 2 + years or Freshers with Degree/Diploma in Hotel Management or related field. Added benefit would be experience specifically in Housekeeping, detail oriented with good eye for detail Good verbal and written communication skills as well as presentation skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Critical Competencies for Success (with corresponding I am JLL behaviours ) Client Focus & Relationship Management - I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership - I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills - I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking - I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff REPORTING TO Workspace Delivery Assistant Manager
Posted 1 week ago
3.0 - 6.0 years
4 - 5 Lacs
Medak
Work from Office
Receiving work orders from Users, Coordination with user department for clearance for performing Routine works. Coordination with Safety & user departments to complete the works. Attending the breakdowns. Maintaining the technician shift log book. Status handing over to Shift Electricians. Regular work Status updating to Executive. Performing preventive maintenance as per schedule. Close Monitoring of major equipment s like Motors, Transformers, DGs, UPS, Inverter and Earthpits. Complete the product change-over modification Electrical works in time. Intimation of Electrical items stock level to superiors for procurement. Monitoring for diesel stock in day storage tanks. To Maintain the Electrical Safety System as for I E rules 1956. Maintaining the Power Factor Engg. Related housekeeping (5S) Updating the daily records Trouble shooting in all electrical equipment. Participation in Training programs Follow up at site for PM activity, Load Balancing of D. G Sets (to stop the non-critical load ) B-Check of D. G Sets and maintain the critical spare Transformer oil filtration, IR values, BDV values and protection relays Preventive maintenance of FICS, U. V Lamp & Lighting Diploma / B. Tech
Posted 1 week ago
2.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (eg, small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 week ago
2.0 - 6.0 years
3 - 4 Lacs
Mumbai
Work from Office
Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (eg, small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 week ago
2.0 - 6.0 years
3 - 4 Lacs
Vadodara
Work from Office
Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (eg, small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 week ago
2.0 - 6.0 years
4 - 7 Lacs
Pune
Work from Office
Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 week ago
8.0 - 10.0 years
0 - 1 Lacs
Chennai
Work from Office
Prochant Hiring for Assistant manager admin - Chennai DLF porur We are seeking a reliable, organized, and proactive Administrative Assistant to support the smooth operation of our office. The ideal candidate will handle a variety of administrative and clerical tasks to ensure efficient day-to-day operations. This role requires attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment. 8+ Years of experience in Admin and Facility Management Leading class of Facilities and Admin services: Design and operate facilities to be client, employee, and business-ready, and to be best in the space we operate Reduce and eliminate employee concerns connected to facility outlook & functions, food, transportation, safety, parking, discipline, and hygiene eNPS of >70 promotors on facilities services Automate all admin processes and all reports within Monitor employee concerns through ticketing system and address / close the open tickets within the expected TAT Streamline transport benefit to eligible employees Provide safe and hygiene environment for employees Facility upkeep and improvement Technology integration wherever required Effectively manage facility team to ensure an on time deliverable system Utility and risk management procedures Competencies and cultural values: Highest alignment to our core values and ethos. Be an excellent role model to everyone in the company. Be an employee advocate, and build a team who is approachable and welcoming Efficiency: Ability to produce significant output expected with minimal wasted effort. Honesty/Integrity: Earn Trust and maintain confidentiality. Speak up openly and truthfully. Does what is right, not just what is politically expedient Organization & planning: Plan , schedule and budgets in efficient manner and focus of key indicators to attain the excepted outcomes. Aggressiveness: Moves quickly and take forceful stand without being overly abrasive Follow -through commitments: Lives up to to verbal and written agreements, regardless of personal cost. Intelligence: Learns quickly. Demonstrates ability to quickly and understand new information Analytical skills: Able to structure and process qualitative and quantitative data. Able to achieve the insights. Attentional to details: Does not let important details sip through the cracks Persistence: Demonstrates tenacity and willingness to go to distance to get something done Proactivity: Acts without being told what to do. Brings new ideas to the company. Ability to hire A players: Sources, selects and sells A players to join the company. Flexibility/adaptability: Adjusts quickly to changing priorities and conditions. Strategic thinking /visioning: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends. Enthusiasm: Exhibits passion and excitement over work. Benefits: Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Upfront Leave Credit Only 5 days working (Monday to Friday) Shifts: Rotational No of openings : 1 Mode Of Interview : Zoom / Teams Interested candidate's kindly reach HR Name: Priyadharsini M Contact Number:7418002928 Gmail: pi0124357@prochant.com
Posted 1 week ago
5.0 - 6.0 years
7 - 10 Lacs
Mumbai
Work from Office
What this job involves: To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery - this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service requests are attended to in time. Effectively manage the mailroom services to ensure an on time deliverable system Achieve client satisfaction to Client expectations. Staff Management Manage and assist with the personal development of all direct reports. Develop and manage succession plans and appraisals for all direct reports. Actively seek to train subordinates in all aspects of the non- technical services. Actively multi skill all Jones Lang LaSalle staff to increase flexibility and job satisfaction. Reporting Daily/Weekly reports. Contribute to the Monthly Management Report to client and other reports as required. Vendor Management Manage service contracts, including inspections and quality management of service delivery Prepare tender documentation, evaluation of tenders; prepare contracts Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client. Others Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Tertiary qualifications in property, building or facilities management required. Contract Administration experience required. Excellent people skills and ability to interact with a wide range of client staff and demands. Demonstrated experience with tendering and service improvement initiatives required. Knowledge of Occupational Safety requirements Knows the inventory management, good keeping knowledge Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required. Achievement of Contracted Service Levels and Performance Indicators. Achievement of contracted Customer Satisfaction expectations. Management of resource to ensure no disruption to client business. Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map. Achievement of performance goals as agreed with manager Understanding of Cafeteria operations. Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements. Set stretch targets for self to achieve maximum team performance. Is able to make difficult decisions and resolve problems or improve operations . Actively searches out opportunities to achieve best results Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community. Listens effectively and communicates through actions and examples. Have strong written and oral communication skills. Sound like you To apply you need to have: Mastery in the field You should have earned an experience of more than 5 to 6 years in Facility Management - Soft Service preferably from hotel Industry & specialized in Housekeeping & have eye for detail . We ll also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.
Posted 1 week ago
2.0 - 6.0 years
3 - 4 Lacs
Bangalore Rural, Bengaluru
Work from Office
Responsibilities: Providing help and advice to visiting customers in case any help they ask for. Communicating courteously with customers by telephone, email and face to face. Investigating and solving customers' problems. Handling customer complaints or any crises, such as security issues or a customer being taken ill. Make customers aware of non-accessibility in an under-construction unit. Liaise with Security team in case of lost and found and communicate with customer. Keeping accurate records of discussions or correspondence with customers. Writing reports on analyzing the customer service, that Property provides. Ensure completion if the activities with respect to the job requests /work orders and acknowledge by the complainants /recipients/ tenants Maintain complaint tracker (Manual & Electronics) Developing feedback or complaints procedures for customers to use. Get customer feedback and liaise with Customer Relationship Manager for any remedial action. Inform Housekeeping team in case of any untidiness found or any complaint received from customer Inform Security and Help Desk in case of any untoward incident. Perform all work as assigned by the Assistant Property Manager/ Customer relationship manager as deemed necessary to maintain and operate the Property at an optimum level. Who are we looking for? Education: Diploma/Graduation in any stream with 2-3 yrs. Experience with customer management. Skills: Team Player Good communication and interpersonal skills Ability to effectively communicate and coordinate the work of assigned areas of responsibility If this role sounds interesting to you, pls email your CV on recruitment.team@godrejliving.co.in or WhatsApp on 8097732431
Posted 1 week ago
0.0 - 1.0 years
1 - 1 Lacs
Vapi, Pune, West Tripura
Work from Office
Housekeepers complete tasks related to keeping homes, hospitals, hotels, schools, and offices clean. This may involve refilling supplies, sanitizing equipment, or making beds. The role almost always includes vacuuming, sweeping, mopping.
Posted 1 week ago
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Housekeeping is a crucial aspect of maintaining cleanliness and order in various establishments, such as hotels, hospitals, offices, and residential buildings. In India, the demand for skilled housekeeping professionals is on the rise, creating numerous job opportunities across different cities and sectors.
These major cities are actively hiring for housekeeping roles in a variety of settings, offering diverse opportunities for job seekers.
The average salary range for housekeeping professionals in India varies based on experience and location. Entry-level positions may start at around INR 10,000 per month, while experienced professionals can earn up to INR 25,000 per month or more.
In the housekeeping field, a typical career progression may include roles such as Housekeeping Attendant, Housekeeping Supervisor, Housekeeping Manager, and eventually Housekeeping Director. Advancement in this career path often depends on gaining experience, acquiring additional certifications, and demonstrating leadership skills.
Aside from core housekeeping duties, professionals in this field may benefit from having skills such as time management, attention to detail, communication skills, and the ability to work independently or as part of a team. Customer service skills are also valuable in roles that involve interacting with clients or guests.
As you prepare for housekeeping job opportunities in India, remember to showcase your skills, experience, and passion for maintaining clean and organized environments. By confidently answering interview questions and highlighting your strengths, you can stand out as a top candidate in this competitive job market. Best of luck in your job search!
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