1747 Housekeeping Jobs

We are looking for a highly skilled and experienced Soft Services Executive to join our team at Jones Lang LaSalle Property Consultants (India) Pvt. Ltd., located in the Real Estate - Other industry. Roles and Responsibility Manage and coordinate soft services activities, including housekeeping, security, and maintenance. Develop and implement effective soft services strategies to enhance operational efficiency. Collaborate with cross-functional teams to ensure seamless service delivery. Analyze and resolve customer complaints and concerns professionally. Conduct regular inspections to identify areas for improvement. Train and guide staff members on soft services procedures and best practices. Job Requirements Minimum 2 years of experience in soft services or a related field. Strong knowledge of soft services operations and management. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Proficient in MS Office and other software applications.

We are looking for a highly skilled and experienced Facility Executive - Soft Services to join our team in India. The ideal candidate will have 6-9 years of experience in the field. Roles and Responsibility Manage and oversee daily operations of soft services, including housekeeping, security, and maintenance. Coordinate with vendors and contractors to ensure timely completion of projects and tasks. Develop and implement effective strategies to improve operational efficiency and reduce costs. Conduct regular inspections to identify areas for improvement and implement corrective actions. Collaborate with other departments to ensure seamless service delivery and customer satisfaction. Analyze data and reports to identify trends and opportunities for process improvements. Job Requirements Strong knowledge of facility management principles and practices. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Proficient in MS Office and other relevant software applications. Experience in managing budgets and financial reports. A graduate degree is required for this position.

SUMMARY Housekeeper Reports To: Housekeeping Manager Position Objective The primary goal of the Housekeeper is to ensure that guests are provided with a clean, comfortable, and inviting environment through the delivery of exceptional housekeeping services. This role is crucial in guaranteeing that guests have a positive and memorable experience during their stay. Key Responsibilities General Duties Punctually attend each scheduled shift as per the roster Welcome and engage with guests in a friendly and warm manner Report maintenance issues or guest complaints to the relevant manager Properly dispose of waste and recycle when necessary Adhere to established cleaning procedures and service standards Maintain a clean and safe environment for guests and staff Adhere to health and safety regulations, including hazard identification and control Accurately record working hours and breaks using the designated payroll system Submit leave requests through the approved system Perform all assigned duties to a high standard and within expected timeframes Housekeeping-Specific Duties Clean and service guest rooms, including changing bed linens and cleaning bathrooms Maintain cleanliness of shared areas such as bars, kitchens, and dining spaces Remove rubbish, debris, glassware, and cigarette butts from property grounds Keep laundry areas clean, organized, and stocked; report shortages as needed Assist with cleaning and maintaining spa pools as directed Support other departments or duties as reasonably requested Requirements Requirements: 6 12 months of housekeeping or similar cleaning experience preferred Good time management and communication skills Reliable, honest, and able to work independently or as part of a team Strong attention to detail and commitment to guest satisfaction Ability to follow health and safety procedures accurately Personal Attributes Friendly, respectful, and approachable Positive attitude and willingness to help Strong sense of responsibility and reliability Team-oriented and open to giving and receiving feedback Always presents with a smile and a professional demeanor

What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you To apply you need to have: Core facilities management skills If youre a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business.

Duties and responsibilities Welcome visitors, manage reception area, and maintain sign-in procedures while providing exceptional customer service Coordinate meeting room bookings and prepare spaces for client and internal meetings Coordinate with users to arrange venue set up for functions and events Process facilities service requests and coordinate with appropriate vendors or team members Manage incoming/outgoing mail, deliveries, and courier services Maintain office supply inventory and process ordering requests Assist with administrative tasks related to facilities operations Support the Facilities Manager with documentation, record keeping, and reporting Required Qualifications & Experience High school diploma or equivalent; Associate's degree preferred 2+ years of experience in reception, office administration, or customer service roles Proficiency in MS Office applications (Word, Excel, Outlook) Strong verbal and written communication skills Detail-oriented with excellent organizational abilities Customer service mindset with professional demeanor Ability to prioritize tasks in a fast-paced environment Self-disciplined and able to work independently Candidate with less experience may also be considered Preferred Skills Previous experience in facilities coordination or property management Knowledge of building systems and maintenance procedures Experience with facilities management software Background in the electronics industry or corporate office environments Fluency in English and Hindi; and knowledge of other Indian languages is advantageous Experience coordinating with vendors and service providers Strong problem-solving abilities and attention to detail On-site Ahmedabad, GJ Scheduled Weekly Hours: 48

Job Summary: The Facilities Coordinator provides administrative and operational support to ensure the efficient functioning of building facilities. This role involves coordinating maintenance, managing office services, and assisting in workplace safety and compliance initiatives. Key Responsibilities: Serve as the first point of contact for all facility-related inquiries and service requests. Coordinate routine maintenance and emergency repairs with vendors and service providers. Monitor building security, cleanliness, and safety standards. Track inventory and order office and facility supplies as needed.Assist in managing office moves, furniture setups, and space planning. Maintain records of maintenance schedules, vendor contracts, and compliance documentation. Support health and safety compliance efforts, including inspections and audits.Communicate with staff regarding facility-related updates and issues. Qualifications: High school diploma or equivalent; associate or bachelors degree preferred. 1-3 years of experience in facilities coordination or office administration. Strong organizational and multitasking skills. Good communication and problem-solving abilities. Proficiency in MS Office

Install, configure, and maintain Zabbix server, proxy, and agents. Develop custom discovery templates and monitoring scripts for Oracle, Linux, Wintel, etc. Troubleshoot Zabbix server HA environments and manage Service Guard clusters. Administer Zabbix proxypool allocation, DB partitioning, and queue management. Configure Zabbix agents (active/passive), trappers, and housekeeping. Integrate and manage Grafana dashboards, alerts, and data sources. Utilize Zabbix API for automation and custom monitoring. Handle server migrations and vendor case escalations. Primary Skills Zabbix Server (v4 and above) Custom discovery template scripting Zabbix API scripting Zabbix HA environment troubleshooting Grafana dashboard and alert configuration Secondary Skills Zabbix Proxy Server administration Proxy pool and DB partition management Zabbix agent configuration (active/passive) Integration with Oracle, Linux, Wintel endpoints Service Guard cluster management Vendor coordination and case handling

Please note - This is a contractual role so interested candidates should be ready for Third Party Payroll Key Responsibilities "Managing the day to day administrative activity by monitoring & checking the Housekeeping and maintenance staff to get the work done properly. To be verify & approved attendance with overtime hours of support staff on monthly basis. To be arrange for designated workstation/seat, access control, Visiting cards and Id Cards for new joining employees." CCTV Observation "Actively monitoring CCTV systems and maintain reports. To be send updated report to senior managment on daily basis. Regularly checking the functionality of CCTV equipment, addressing technical issues, and coordinating with service providers for repairs or installations purpose. Ensuring that video footage from all cameras is available for a specified period (e.g., 90 days) and can be accessed for investigations. " Upkeeping & Maintainence"To be arrange Pest control activities (with AMC Vendor) for Pan India Branches and co-ordinate with local employees for help on monthly basis. To be arranging AC Servicing work (with AMC Vendor) for Mumbai Branches at the time of breakdown and quarterly service. To be check Lan Port issues & resolving the same on call log basis. To check all assets of branch and complete the repair and maintenance work as per requirements. Monitoring of victors or customer bike & car parking as per availability at AFL parking Slot." Vendor Billing "Scrutinize bills with proper supporting documents and necessary approvals and process in ZOHO accounting application for payment. All bills to be check with Service Agreement, Rate Contract, Purchase Order, Work Order, and email approval for bill processing and to avoid any Audit issues. Coordinate with vendor and payment desk team & providing payment details to the respective vendor." Office Stationeries & Houskeeping/Pantry Material "If AFL has opens a new branch, the employees should have access to a ststionery portal for ordering office stationery and other office related printing items. Ordering office stationeries on monthly basis as per requirement on Ashapura portal. Ordering Medicines on weekly or monthly basis as per requirement of branches. Ordering House keeping material for pan india on monthly basis as per request given by concern person of every branch. Ordering Pantry Material on monthly basis as per request given by Pantry boy from Malhar enterprises." Staff Welfare Expenses "To be arrange Milk, Tea & Coffees daily basis for Georgeson office and arranging food/snacks for meeting on event basis. Handling Issues regarding vending machine/refilling follow up with Grabbit.

What you'll do : Update appointment calendars and schedule meetings/appointments. Serve visitors by greeting & welcoming. Answer, screen, and forward any incoming phone calls while providing basic information when needed. Stock Management. Billing. Need to work on software and excel. Follow-ups with clients. Product Sales. What makes you a great fit : Good Communication skills in English Efficient use of computers is a skill more specific to MS Office Excellent Interpersonal skills and a positive attitude Experience at a skin clinic is preferred. Female Candidate preferred. EXPERIENCE 1+ Experience in Calling, Stock Management, follow-ups , appointment scheduling, Product Sales , Billing. REMUNERATION Between 2.40 LPA to 3.60 LPA (depending upon relevant experience and capabilities) PLUS Assured incentive. Provident Fund (optional) Gratuity payable as per law TDS is deductible as per law Earned leaves 18 per year; Casual leaves: 3 per year; Sick leaves: 3 per year; Short leave 2 per month (up to 2:00 hours) Festivals and national holidays - 4 JOB TYPE Full Time/Permanent OFFICE TIMINGS 6 days working in a week and there will be no weekly off on Friday, Saturday and Sunday. Office hours: 09:50 to 19:00 In case of any query, please call MS. Priyanshi :- 9211369400 or email at jobs@berkowits.in

Candidate must currently be in Bangalore Must be fluent in Spoken Kannada Oversee daily mall operations during duty hours, ensuring all areas are functioning effectively. Act as the primary point of contact for tenants, customers, and emergency services during shift Conduct regular walk-throughs and inspections of the mall premises to ensure cleanliness, safety, and maintenance standards are met Address and resolve tenant and customer complaints or concerns in a timely and professional manner. Monitor and report any facility issues (e.g., escalators, air conditioning, lighting) to maintenance or technical teams Coordinate and supervise on-ground staff such as housekeeping, security, maintenance, and customer service Prepare monthly MIS reports on mall operations Ensure compliance with safety, health, and emergency procedures; respond to emergencies as needed Prepare end-of-shift reports summarizing activities, incidents, and maintenance requests Assist in organizing and executing events, promotions, and seasonal activities within the mall in coordination with the different departments of the mall. Liaise with security to manage crowd control, parking issues, and emergency responses Ensure and approve works during non business hours, in coordination with the security team.

Klay - Founding Years Learning Solution is looking for Housekeeper to join our dynamic team and embark on a rewarding career journey The Housekeeper performs a range of cleaning duties and may be required to work independently or as part of a team Perform cleaning tasks such as sweeping, dusting, mopping, vacuuming, and washing floors, windows, and walls Clean and sanitize bathrooms, kitchens, and other areas Wash, fold, and iron laundry and linens Good communication and interpersonal skills

A Housekeeping Associate is responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience while managing guest requests and replenishing guest amenities. What will I be doing? As a Housekeeping Associate , you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeping Assistant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure cleanliness of public areas Clean guest bedrooms and bathrooms Vacuum rooms and corridors Change and replenish bed linen, towels and guest amenities in line with company guidelines Undertake regular deep cleaning tasks Restock and maintain trolley on daily basis Be environmentally aware Dispose of waste accordingly Carry out lost property procedures Manage guest requests in a timely and efficient manner Manage master keys in his/her possesssion Check public areas and toilets taking remedial action where necessary Comply with hotel security, fire regulations and all health and safety legislation Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Housekeeping Associate serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude

We are hiring a Group Head Facilities Management for a prestigious and well-known AMC and financial services group, managing all corporate office facilities in Mumbai (Fort, Dadar, Andheri). This is a pan-entity group leadership role, reporting to the Head of Operations, with oversight across multiple locations and functions. Role Scope Responsible for end-to-end facilities and maintenance management for all corporate offices of the group across Mumbai. Sites range from 30,000 sq. ft. to 100 sq. ft., requiring sharp attention to both macro-level operations and micro-level detailing. Lead third-party partners (e.g., Sodexo) for services like housekeeping, security, maintenance, and compliance. Ensure regulatory adherence, workplace safety, energy efficiency, and smooth functioning across all units. Drive cost optimization, service-level improvements, and infrastructure lifecycle planning. Candidate Profile Must-Haves 15+ years of core experience in facilities management and maintenance, preferably across multi-site commercial/corporate infrastructure. Graduation or post-graduation in Hospitality Management is mandatory. Strong background in managing facility functions for shared services, AMCs, or BFSI setups is highly preferred. Hands-on experience in vendor management, compliance audits, AMC contracts, and multi-location operations. Prior reporting to CXO-level stakeholders or Head of Ops/Admin. Demonstrated leadership in managing cross-functional vendor teams and operations across multiple office formats.

• Greeting all walk-ins, visitors and maintaining their records. • Ensuring excellent hospitality to all Visitors. • Responsible for handling internal and external calls. • Ensuring proper housekeeping, cleanliness and hygiene for the reception area. • Handling EPBAX and maintaining call records. • Receiving vendor’s bills & maintaining their record. * Only female candidates (30 to 35 Years) to apply. *Female candidates from 5 star Hotel, Airlines & MNC's shall be preferred. Roles and Responsibilities • Greeting all walk-ins, visitors and maintaining their records. • Ensuring excellent hospitality to all Visitors. • Responsible for handling internal and external calls. • Ensuring proper housekeeping, cleanliness and hygiene for the reception area. • Handling EPBAX and maintaining call records. • Receiving vendor’s bills & maintaining their record. * Only female candidates (30 to 35 Years) to apply\ *Female candidates from 5 star Hotel, Airlines & MNC's shall be preferred.

Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms

Title Due to our continued growth, we are seeking a qualified Helpdesk Supervisor to fill a vital role in our IT Support Team. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries. Responsibilities Responsible for day-to-day operations including end user technical support; Acts as a point of escalation for helpdesk associates regarding policy, procedures, and customer service interactions requiring supervisor intervention; Trains, coaches, and mentor's other helpdesk associates to achieve team and department goals; Proactively identifies training opportunities and provide recommended solutions to enhance the overall interaction of inbound caller experience; Performs high quality and timely solutions and exhibits initiative with completing assignments and making improvements to the Help Desk service processess; Provides reports, analysis, feedback, and other recommendations for improving customer service/experience and optimize operational efficiencies; Maintains professionalism in interactions with all coworkers, colleagues, and end users. Qualifications Minimum 5 years of industry experience; In depth knowledge of PC hardware and general operating system components; Has excellent interpersonal skills interacting with end users, team members, and executive leadership teams; Highly effective problem-solver with the ability to quickly acknowledge when issues should be escalated; Familiarity with creating reports on operational SLA and using analytics to optimize operational efficiency; and Displays good relationship skills to be a role model for the team. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

What you'll do : Update appointment calendars and schedule meetings/appointments. Serve visitors by greeting & welcoming. Answer, screen, and forward any incoming phone calls while providing basic information when needed. Stock Management. Billing. Need to work on software and excel. Follow-ups with clients. Product Sales. What makes you a great fit : Good Communication skills in English Efficient use of computers is a skill more specific to MS Office Excellent Interpersonal skills and a positive attitude Experience at a skin clinic is preferred. Female Candidate preferred. EXPERIENCE 1+ Experience in Calling, Stock Management, follow-ups , appointment scheduling, Product Sales , Billing. REMUNERATION Between 2.40 LPA to 3.60 LPA (depending upon relevant experience and capabilities) PLUS Assured incentive. Provident Fund (optional) Gratuity payable as per law TDS is deductible as per law Earned leaves 18 per year; Casual leaves: 3 per year; Sick leaves: 3 per year; Short leave 2 per month (up to 2:00 hours) Festivals and national holidays - 4 JOB TYPE Full Time/Permanent OFFICE TIMINGS 6 days working in a week and there will be no weekly off on Friday, Saturday and Sunday. Office hours: 09:50 to 19:00 In case of any query, please call MS. Priyanshi :- 9211369400 or email at jobs@berkowits.in

Req ID: 308592 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). At NTT DATA, we know that anything is possible with the right people on board . Our employees' quality, integrity, and commitment are critical factors in our company"™s growth, market presence, and ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow professionally and personally, we ensure a bright future for NTT DATA and those who work here. NTT DATA, Inc. currently seeks a "Help Desk Associate " to join our team in "Bangalore". General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) Preferences: - Optional (nice-to-haves) For e Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do ITIL foundation certified "“ Flexible "“ Willing to work in a Rotational 24*7 Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirements.

Req ID: 321951 We are currently seeking a Helpdesk Senior Associate to join our team in Bangalore, Karntaka (IN-KA), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "Helpdesk Senior Associate" to join our team in "Bangalore".

Req ID: 318566 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bengaluru, Karntaka (IN-KA), India (IN). Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Basic Qualifications Helpdesk SeniorAssociate at Grade-5 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window

Req ID: 325680 We are currently seeking a Helpdesk Senior Analyst - Spanish to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent Spanish & possess excellent writing and comprehension skills & with excellent customer handling skills Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Browser , MS Office & COTS applications etc. Basic Qualifications: Helpdesk Sr. Analyst at Grade-7 position in Service Desk Must be a Graduate. Good communication skills with 12+ months of international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window

We are looking for an experienced and responsible House Manager to oversee the daily operations . The House Manager will manage and supervise household staff, maintain the property, oversee budgets, and ensure the highest standards of services. The successful candidate will have a strong work ethic, excellent organizational and leadership skills, and the ability to manage multiple tasks and responsibilities. Responsibilities: Manage and supervise household staff, including housekeepers, cooks, and gardeners. Create schedules and assign tasks to household staff. Ensure the household runs smoothly by managing inventory, overseeing maintenance and repairs, and maintaining household systems such as HVAC and security systems. Develop and maintain budgets for household expenses and review financial reports. Coordinate household events and oversee guest accommodations and hospitality. Oversee household vendors and contractors to ensure the quality of work and adherence to budgets. Maintain confidentiality and discretion when handling sensitive household matters. Provide a high level of service to the homeowners and ensure their needs and preferences are met. Requirements: Proven experience as a House Manager or similar role Strong leadership and management skills, with the ability to effectively supervise and motivate staff Excellent organizational and time-management skills, with the ability to manage multiple tasks and responsibilities Strong financial management skills, with the ability to develop and maintain budgets and review financial reports Excellent communication skills, both written and verbal Discretion and the ability to maintain confidentiality

Provide the perfect service experience for every Guest Adhere to timing standards for products and services Serve the Guest in maintaining table cleanliness. Look for ways to avoid waste and limit costs call on 7448010777 Required Candidate profile Excellent communication and organizational skills. Ability to focus attention on guest needs, remaining calm and courteous at all times.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ? Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc.