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1.0 - 5.0 years
0 Lacs
goa
On-site
You will be responsible for performing all check-in and check-out tasks at the iconic Grandeur De Sanchi beach resort and Spa, a luxury 4-star hotel located just 5 minutes from Calangute beach. Your duties will include managing online and phone reservations, registering guests by collecting necessary information, welcoming guests upon arrival, and assigning rooms. You will also be expected to provide information about the hotel, available rooms, rates, and amenities to guests. In addition, it will be your responsibility to respond to clients" complaints in a timely and professional manner, liaise with the housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to meet gue...
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
As a Guest Relations Executive (GRE) in the hospitality industry, your primary responsibility will be to ensure that all guests are comfortable, satisfied, and loyal during their stay at the hotel. Your duties will include: - Welcoming guests by reviewing arrival lists and giving special attention to VIP guests. - Providing information to guests about amenities, local areas, and venues. - Answering any questions or concerns that guests, including VIPs, may have. - Preparing welcome folders containing collateral like room service menus and area descriptions. - Maintaining guest folios and noting down guest preferences. - Coordinating with housekeeping to ensure timely room turnovers. - Perfor...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
The job involves leading the front office operations to ensure smooth guest check-ins and check-outs, along with managing reservations using IDS Software. Maintaining high standards of guest satisfaction and staff efficiency is crucial in this role. Responsibilities include training and supervising front office team members, handling VIP check-ins and guest complaints, managing daily reservations and reports in IDS Software, coordinating with housekeeping and F&B teams, and monitoring room availability and revenue generation. Requirements for this position include a degree in Hotel Management or a relevant field, minimum 3 years of front office experience with IDS Software, excellent leaders...
Posted 2 months ago
2.0 - 4.0 years
2 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
Summary You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. Qualifications Minimum 2 years work experience as Assistant Manager or TeamLeader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.
Posted 2 months ago
3.0 - 6.0 years
3 - 6 Lacs
Goa, India
On-site
Key Responsibilities Assists the Front Office Management Team in efficiently managing the department according to the established concept statement, providing a courteous, professional, efficient, and flexible service at all times. Ensures the strict control of room keys . Liaises and organizes with the Housekeeping Department to ensure established cleaning schedules for VIPs in-house and arrivals are strictly adhered to. Coordinates all Repair and Maintenance and reports maintenance job orders. Understands rate structure and promotional rates available. Understands the sequence of duties related to Royal Family visits and accords protocol with them. Responds to the results of the Consumer A...
Posted 2 months ago
0.0 - 3.0 years
0 - 3 Lacs
Mumbai, Maharashtra, India
On-site
Inspect guest rooms, public areas, pool, etc after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, ...
Posted 2 months ago
1.0 - 4.0 years
1 - 4 Lacs
Delhi, India
On-site
Front Desk Management: Greet and welcome clients and visitors warmly as they arrive at the office, creating a professional and friendly first impression Client Engagement: Provide accurate and timely information in-person, over the phone, and via email. Assist clients with inquiries related to the companys services Communication Handling: Ensure all communication internal and external is prompt, courteous, and professional. Office Supplies & Premises Management: Maintain a tidy and well-organized reception area. Monitor and replenish office supplies and stationery, ensure pantry supplies are stocked, and oversee overall office cleanliness Housekeeping Coordination: Supervise and guide the ho...
Posted 3 months ago
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