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2.0 - 6.0 years

0 Lacs

kerala

On-site

As a Front Office Associate, your role involves welcoming guests with a warm and professional demeanor, ensuring efficient check-in and check-out services. You will handle guest reservations, modifications, and cancellations while also addressing inquiries and complaints in a professional manner. Collaboration with housekeeping, concierge, and other departments is crucial to provide seamless guest experiences. It is your responsibility to upsell rooms and promote hotel services to enhance guest satisfaction and revenue. Maintaining a clean, organized front desk environment and monitoring lobby activity for security purposes are essential. Adherence to standard operating procedures, hotel pol...

Posted 2 weeks ago

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