The Front Office Supervisor position at our Surat location is a full-time, on-site role responsible for overseeing the daily operations of the front desk. Your primary focus will be to ensure efficient and smooth operations, supervise front desk staff, handle receptionist duties, manage reservations, and deliver excellent customer service. In this role, you will be required to collaborate with other departments to guarantee guest satisfaction, address any guest concerns promptly, and ensure that all front office procedures are implemented accurately. The ideal candidate should possess strong supervisory skills, familiarity with receptionist duties, customer service and reservations experience, excellent communication skills, and the ability to thrive in a fast-paced environment. Prior experience in a similar role would be advantageous. If you are looking for a dynamic opportunity to lead the front office team and contribute to a positive guest experience, we encourage you to apply for this position.,
As a Front Office Supervisor at this Surat-based company, your responsibilities will include overseeing the daily operations of the front desk. You will be in charge of supervising front desk staff, handling receptionist duties, managing reservations, and ensuring excellent customer service. Your role will also involve coordinating with other departments to guarantee guest satisfaction, promptly resolving any guest issues, and ensuring that all front office procedures are followed accurately. Key Responsibilities: - Supervising front desk staff - Handling receptionist duties - Managing reservations - Providing excellent customer service - Coordinating with other departments for guest satisfaction - Resolving guest issues promptly - Ensuring correct adherence to front office procedures Qualifications: - Possess supervisory skills and receptionist duties experience - Previous experience in customer service and reservations - Strong communication skills - Advantageous to have previous experience in a similar role - Ability to thrive in a fast-paced environment,