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5.0 - 7.0 years
0 Lacs
india
On-site
Job Description PRIMARY RESPONSIBILITIES: Market Strategy: Works with market leadership to ensure proper pricing, positioning and inventory Management of all rooms, function space, outlets and other revenue streams Sales: Provides input and direction on hotel sales goals, pricing and selling strategy and customer information. Human Resources: Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success. Financial Management: Develops and manages market strategy budget to achieve or exceed budgeted revenue expectations. Administrative responsibilities Collaborates with Director of Finance to develop annual operating budget for hotel Works with Director of Sales and Marketing to develop Marketing Plan for all revenue streams Processes period end reporting and critique Technical and Commercial Responsibilities Ensure hotels achieve/exceed revenue targets as specified in respective budget Instill a strong revenue culture with objective to improve hotels market share positions and RGIs Apply Revenue Management and work in conjunction with the hotel(s) leadership team to determine hotel(s) strategies to achieve budget and strong market share positioning Assist the annual pricing process for transient, group, banquet and function space Continuous analysis of competitive sets, price positioning, seasonality and mix Processes month end reporting and critiques Collaborates with Director of Finance to develop annual operating budget for hotel Works with Director of Sales and Marketing to develop Marketing Plan for all revenue streams Ensure standards of Revenue Management discipline is practiced in the property Proactively engaging with Corporate office to ensure seamless communication Human Resources Responsibilities Train sales strategy team members on key areas of revenue and yield management Establishes and maintains open, collaborative relationships with colleagues and ensures colleagues do the same within the team REPORT LINE & COMMUNICATION Reports to General Manager and if applicable works closely with designated Corporate Office. Coordinates functions and activities with other departments in relation to the Sales and Marketing affairs. Liaises with concerned departments to ensure that operations deliver the best quality product and service to our clients. Others Continuous learning through own IDP. Any other duties as may be assigned by the superior. Accountabilities Represents Dusits brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness. Companys Culture Communicate and fully embracing the Companys culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. Proud to belong and to contribute CONFIDENTIALITY Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. JOB REQUIREMENT Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline Minimum of 5 years of hotel Revenue Management experience Have excellent communication skulls in written and spoken English Self-motivated, result-oriented, resourceful and possesses leadership qualities Possesses professional disposition with excellent communication and interpersonal skills Knowledge of technical and managerial applications of Revenue Management System and their utilization Knowledge of total hotel revenue management concept and processes Ability to interpret market data and apply to sales strategy Financial management skills e.g. ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning Ability to use standard software applications, complex spreadsheet software, analytical tools and hotel systems Ability to execute against the strategy; drive results Show more Show less
Posted 2 days ago
12.0 - 16.0 years
0 Lacs
rajasthan
On-site
As a Butler at Andaz Bali, you will play a crucial role in creating unique and personalized experiences for our esteemed guests. Your primary objective will be to ensure maximum guest satisfaction by collaborating closely with various departments such as Front Office, Housekeeping, Food and Beverage, and other operational teams. Andaz Bali, designed to mirror a contemporary Balinese village, beckons guests to explore a blend of tradition and modernity. Nestled amidst a mature landscape, the beachfront resort exudes a cozy and verdant atmosphere, reminiscent of the charm of Sanur itself. Join us as an Andaz Bali associate and be part of our mission to offer guests immersive experiences of Sanur village. Our core values - Empathy, Integrity, Respect, Inclusion, Experimental, and Wellbeing - are not just words but the driving force behind our culture and service philosophy. To be considered for this role, you must be Indonesian and possess a minimum of 12 years of experience in a luxury resort, with a preference for backgrounds in butler services, concierge, or guest relations. A deep understanding of personalized guest service, housekeeping standards, and F&B operations is essential. Fluency in English with strong communication skills is required, while proficiency in additional languages would be advantageous. Your impeccable grooming, keen attention to detail, and ability to anticipate guest needs will set you apart. Familiarity with hotel systems, particularly Opera, and basic computer applications will be beneficial in carrying out your responsibilities effectively.,
Posted 4 weeks ago
12.0 - 18.0 years
0 Lacs
haryana
On-site
The Director of Operations will oversee the day-to-day operational performance, guest experience, and brand compliance across the Holiday Inn Express (HIEX) Samhi Portfolio, comprising 12 hotels in key Indian cities. This leadership role ensures operational excellence, drives profitability, supports hotel teams, and maintains IHG brand standards in collaboration with the broader corporate and brand teams. Lead operational strategy and execution across all 12 HIEX hotels in the portfolio. Monitor and improve key performance indicators (KPIs), including guest satisfaction (GSS), GOP, PAR, and RevPAR. Conduct regular property visits to assess service delivery, cleanliness, safety, and operational consistency. Ensure compliance with all IHG brand standards and internal SOPs. Support and mentor Hotel Managers/GMs across the portfolio. Work with HR to ensure robust training, performance management, and talent pipeline development. Drive employee engagement and build a strong, service-focused culture across the portfolio. Review and guide hotel budgets, forecasts, and capital expenditures (CAPEX). Drive cost optimization, productivity, and profitability at each property. Collaborate with Finance and Revenue teams to support revenue enhancement initiatives. Ensure consistent delivery of Holiday Inn Express brand promise and service culture. Drive guest satisfaction through effective service audits, feedback mechanisms, and training. Act as the custodian of IHG brand standards in day-to-day hotel operations. Collaborate with technical teams and asset management teams on renovations, upgrades, and preventive maintenance programs. Assist with new hotel openings or transitions when needed. Experience: 12-18 years in hotel operations, with at least 5 years in a multi-property leadership role. Proven expertise in limited-service or mid-scale hotel operations (HIEX or similar preferred). Deep understanding of Indian hospitality regulations, customer expectations, and operational trends. Experience managing remote teams and high-performing GMs. Operational and Financial Acumen. Strategic Thinking & Crisis Management. Strong Leadership & Team Development Skills. Excellent Communication & Interpersonal Skills. High Attention to Detail and Quality. Proficient in Hotel Systems (Opera, IHG Concerto, Brand Advantage, etc.). SAMHI Hotels is one of India's leading hotel ownership and asset management platforms. The HIEX Samhi Portfolio includes 12 Holiday Inn Express hotels across key urban and business locations such as Ahmedabad, Bengaluru, Chennai, Gurugram, Hyderabad, Pune, Noida, and Nashik. The portfolio is known for delivering consistent, smart, and efficient stays for modern business and leisure travelers. If you believe you'd be a great fit for the job, hit the "Apply" button and start your journey with us today.,
Posted 1 month ago
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