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2.0 - 7.0 years

1 - 3 Lacs

lonavala

Work from Office

Role & responsibilities Handle guest inquiries and bookings via phone, email, and online platforms. Maintain updated knowledge of room inventory, rates, promotions, and packages . Ensure accurate entry of reservation details in the system. Provide prompt, courteous, and professional responses to all customer queries. Coordinate with the Front Office and Sales teams for room availability and special requests. Upsell room categories and packages to maximize revenue opportunities. Handle amendments, cancellations, and payment follow-ups efficiently. Maintain records and prepare daily reservation reports . Ensure adherence to customer service standards and company policies. Skills & Competencies...

Posted 2 days ago

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