Technical/Software Skills IDS Next / IDS Fortune Software Proficiency Reservation management Check-in/check-out processes Night audit procedures Room allocation and rate management Billing and folio management Microsoft Office Suite (Excel, Word, Outlook) Handling guest communication, reporting, and internal coordination. PMS Knowledge (Property Management System) Guest Handling & Communication Skills Excellent Verbal & Written Communication Fluent in English and local/regional languages. Polished phone and in-person etiquette. Customer Service Orientation Warm, courteous, and solution-focused behavior toward guests. Complaint Resolution Skills Calm and effective handling of guest concerns and feedback. Operational Skills Reservation & Booking Handling OTA (Online Travel Agencies) & direct booking coordination. Check-in/Check-out Procedures Accuracy, speed, and hospitality focus. Cash Handling and Billing Managing floats, guest folios, invoicing, and reconciliation. Coordinating with Other Departments Housekeeping, F&B, and maintenance teams for guest service. Soft Skills Professional Appearance & Grooming Presentable and in-line with hotel standards. Multitasking Ability Managing phones, walk-ins, guests, and software simultaneously. Time Management & Punctuality Critical for shift management and guest expectations. Problem-Solving Attitude Quick thinking in handling guest needs or system issues. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person

Technical/Software Skills IDS Next / IDS Fortune Software Proficiency Reservation management Check-in/check-out processes Night audit procedures Room allocation and rate management Billing and folio management Microsoft Office Suite (Excel, Word, Outlook) Handling guest communication, reporting, and internal coordination. PMS Knowledge (Property Management System) Guest Handling & Communication Skills Excellent Verbal & Written Communication Fluent in English and local/regional languages. Polished phone and in-person etiquette. Customer Service Orientation Warm, courteous, and solution-focused behavior toward guests. Complaint Resolution Skills Calm and effective handling of guest concerns and feedback. Operational Skills Reservation & Booking Handling OTA (Online Travel Agencies) & direct booking coordination. Check-in/Check-out Procedures Accuracy, speed, and hospitality focus. Cash Handling and Billing Managing floats, guest folios, invoicing, and reconciliation. Coordinating with Other Departments Housekeeping, F&B, and maintenance teams for guest service. Soft Skills Professional Appearance & Grooming Presentable and in-line with hotel standards. Multitasking Ability Managing phones, walk-ins, guests, and software simultaneously. Time Management & Punctuality Critical for shift management and guest expectations. Problem-Solving Attitude Quick thinking in handling guest needs or system issues. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person