3369 Hotel Management Jobs - Page 4

Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. .

Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .

PEBBLE STREET HOSPITALITY Pebble Street Hospitality, founded by the Tham brothers, is a pioneer in modern Asian food and nightlife experiences in Pune. Each venture under the Pebble Street umbrella celebrates the finest and freshest in Asian cuisine, offering unique gastronomic experiences. KOKO-Asian Gastropub and Foo-Asian Tapas are two of the culinary concepts that redefine Asian dining with contemporary flair. Position: Assistant Restaurant Manager Location: Mumbai Preferred candidate: Experienced professional with relevant experience in Mid senior level in Hospitality (Pan Asian restaurant preferred.) Educational qualification: Bachelors in Hospitality or equivalent Key Responsibilities: Staff Management: Training and supervising employees, ensuring they adhere to company policies and procedures. Customer Service: Maintaining high standards of customer service, addressing guest complaints, and ensuring a positive dining experience. Operational Support: Assisting with inventory management, food quality control, and ensuring the restaurant meets health and safety regulations. Administrative Tasks: Processing payroll, managing costs, and preparing reports. Team Leadership: Motivating and supporting staff to achieve operational goals, while also mentoring and developing team members. Financial Management: Tracking costs, sales, and losses, and assisting with budgeting and financial planning. Compliance: Ensuring the restaurant complies with all relevant food safety standards and regulations. Communication: Effectively communicating with staff, guests, and management to ensure smooth operations. Skills and Qualifications: Leadership and Management Skills: Ability to effectively lead, motivate, and supervise staff. Customer Service Skills: Strong ability to handle customer interactions and resolve issues professionally. Communication Skills: Excellent verbal and written communication skills for effective interaction with staff and customers. Problem-Solving Skills: Ability to identify and resolve issues quickly and efficiently. Organizational Skills: Ability to prioritize tasks and manage multiple responsibilities effectively. Food Safety Knowledge: Understanding of food safety regulations and procedures. Experience in the hospitality industry: Previous experience in restaurant management or a related field is highly desirable. Interested candidates can share their resume on sagar@pshpl.com.

Job Title: Supervisor Centre Operations Location: NESCO, Mumbai Job Type: Full-Time | Permanent Desired Candidate Profile: Education & Experience: Minimum of 2 years experience in hospitality/retail operations or hotel management (preferred background: IHM or similar) Prior experience in a supervisory or team leader role Skills Required: Strong supervision and leadership skills Excellent communication in English is mandatory, Hindi is also required Proficient in both written and verbal communication Guest service oriented approach Strong coordination and cooperation skills High sense of job ownership and accountability Ability to multitask efficiently Computer Skills: Working knowledge of Windows operating system Basic proficiency in software applications such as MS Word, email, spreadsheets, and Point of Sale (POS) systems Roles and Responsibilities: Oversee and manage day-to-day operations of the center Supervise on-floor staff and ensure smooth functioning of all operational areas Allocate tasks, monitor performance, and ensure staff follow company policies and operational standards Support the Centre Manager in coordinating internal operations and team responsibilities Participate in interviewing, hiring, onboarding, training, and evaluating team members Address and resolve staff or guest issues in coordination with HR Promote and ensure 100% guest satisfaction through consistent service delivery and timely issue resolution Guest Satisfaction Focus: Maintain high levels of guest experience and ensure timely resolution of customer concerns Uphold brand standards and hospitality excellence across the property Perks & Benefits: Double wages on national holidays Compensatory off on public holidays Interim bonus 24 days of paid leave after completion of probation Mediclaim coverage Early wage access facility Learning & development incentives Perquisites and incentives Child education benefit

Position: Restaurant Captain . Outlet: FOO Asian Tapas. Location: Lower Parel, Churchgate, Thane. Preferred candidates: Young & enthusiastic hospitality professionals with 1-2 years of experience. Key Responsibilities: Guest Interaction: Greetings and welcoming guests, explaining menu items, offering recommendations, and answering questions. Order Taking and Service: Receiving and processing orders, ensuring timely delivery of food and beverages, and serving meal accompaniments. Customer Satisfaction: Addressing any guest complaints or requests, ensuring a positive dining experience. Team Management: Training and supervising servers, assigning tasks, and ensuring smooth team coordination. Restaurant Operations: Overseeing restaurant operations, maintaining cleanliness, and managing inventory. Financial Management: Taking responsibility for financial management activities, including budget control and staff wages. Essential Skills: Customer Service: Excellent communication and interpersonal skills to ensure guest satisfaction. Leadership: Ability to guide and motivate staff, create a positive team environment, and lead by example. Knowledge of Food and Beverage Service: Understanding of restaurant service standards, food preparation, and beverage service. Time Management: Ability to manage multiple tasks efficiently and ensure smooth service. Problem-solving: Ability to handle customer complaints and resolve any issues that may arise during service. Interested candidates can share their resume on HR- 9324909992/ sagar@pshpl.com

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Document client issues and resolutions accurately.- Collaborate with cross-functional teams to enhance system performance.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong problem-solving and analytical skills.- Excellent communication and interpersonal abilities.- Good To Have Skills: Experience with ITIL framework.- Knowledge of remote desktop tools.- Familiarity with ticketing systems. Additional Information:- The candidate should have a minimum of 3 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Train and supervise the work of kitchen personnel in the respective sections, Ensure personal cleanliness and proper deportment of all team members, Produce high quality food in a specified area of the food preparation and ensure that this is also practiced amongst all team members, Check the taste, temperature and visual appeal of food items prepared to ensure that the quality and portion are consistent and as per specifications set out, Ensure that all equipment and perishable items are stored in its designated place and is done in the most hygienic manner, Prevent the use of contaminated products in any phase of food preparation and prevent colleagues who are ill or suffering from an infection from taking part in the preparation or handling of food, Ensure that colleagues follow the hygiene and sanitation procedures when handling food, equipment and utensils, Work closely with Stewarding Executive in maintaining the cleanliness of the kitchen, Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered, Qualifications Any Degree in Hotel Management

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective service desk voice support.- Maintain a high level of client satisfaction through excellent communication.- Troubleshoot and resolve technical issues efficiently.- Document all support interactions and solutions accurately.- Collaborate with team members to enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.- Strong understanding of IT service management principles.- Experience in incident management and problem resolution.- Knowledge of remote support tools and ticketing systems.- Familiarity with ITIL framework and best practices. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective service desk voice support.- Maintain a high level of customer satisfaction through professional communication.- Troubleshoot and resolve technical issues efficiently.- Document all support interactions and solutions accurately.- Collaborate with team members to improve support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.- Strong understanding of IT service desk operations.- Experience in incident management and problem resolution.- Knowledge of ITIL framework and best practices.- Good To Have Skills: Experience with ITSM tools. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective service desk voice support.- Maintain a high level of client satisfaction through excellent communication.- Troubleshoot and resolve technical issues efficiently.- Document all support interactions and solutions accurately.- Collaborate with team members to enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.- Strong understanding of IT service desk operations.- Experience in incident management and problem resolution.- Knowledge of ITIL framework and best practices.- Familiarity with ticketing systems and remote support tools. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will be based in Bengaluru office. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective service desk voice support to clients.- Troubleshoot and resolve technical issues related to service desk management.- Document and maintain records of client issues and resolutions.- Collaborate with team members to enhance service desk operations.- Stay updated with the latest trends and technologies in service desk management. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.- Strong understanding of ITIL framework and service desk best practices.- Experience in using service desk tools and ticketing systems.- Knowledge of incident management and problem-solving techniques.- Familiarity with remote desktop support and troubleshooting methods. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Document client issues and resolutions accurately.- Collaborate with cross-functional teams to enhance system performance.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong problem-solving and analytical skills.- Excellent communication and interpersonal abilities.- Good To Have Skills: Experience with ITIL framework. Additional Information:- The candidate should have a minimum of 3 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve technical issues reported by clients.- Document and maintain records of client interactions and solutions provided.- Collaborate with internal teams to enhance product functionality.- Stay updated on industry trends and best practices to improve service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong problem-solving and analytical skills.- Excellent communication and interpersonal abilities.- Good understanding of ITIL framework.- Experience with ticketing systems like ServiceNow. Additional Information:- The candidate should have a minimum of 3 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Sales of travel and holiday packages, memberships, timeshare of Janardan Farms and Resorts. Required Candidate profile Should have 2 years of minimum experience for UG/Diploma candidates, and handling sales in an independent capacity. Candidates from travel/hospitality/banking/insurance industries will be preferred. Perks and benefits Work from home, remote, flexible timings

Sales of travel and holiday packages, memberships, timeshare of Janardan Farms and Resorts. Required Candidate profile Should have 2 years of minimum experience for UG/Diploma candidates, and handling sales in an independent capacity. Candidates from travel/hospitality/banking/insurance industries will be preferred. Perks and benefits Work from home, remote, flexible timings

Role Description This is a full-time on-site role as a Commis at Delifrance India located in Ludhiana/Rajpura/New Delhi. The Commis will assist the chef and other senior kitchen staff in the preparation and production of all food items as per Delifrance standards. The role also includes maintaining a sanitized work area and assisting with cleaning duties as assigned. Qualifications The ideal candidate should possess the following: Basic understanding of cooking methods, ingredients, and equipment Good hygiene and cleanliness practices Ability to lift heavy objects and remain on your feet for extended periods of time Attention to detail and strong communication skills Ability to follow instructions and work as part of a team Prior experience in a professional kitchen is a plus, but not required Culinary education or certification is a plus, but not required

Supervise the dining floor to guarantee smooth service flow and guest satisfaction. Verify each order for accuracy, monitor progress, and coordinate with the kitchen to ensure meals are served promptly. Contact---7448010777 Required Candidate profile Must be guest service focused and team player Minimum 12th Pass

Resort sales executive need to look after booking Handling Travel Agents and Online portals Bookings Reservations Keep updated records and files Hotel Management Students are Welcome Contact---7448010777 Required Candidate profile Must be guest service focused and team player Minimum 12th Pass

The Housekeeping Manager is responsible for managing and overseeing all housekeeping operations to ensure cleanliness, orderliness, and appearance standards are consistently maintained throughout the property.

WALKIN Interview Details : Wednesday - Ms. Ekta Singh Venue - Elante Town Center, Sec 67, Sohna Road, opposite Airia Mall Dominos Store Thursday - Mr. Nishaant Venue - Sec 29, Club Market Dominos Store Thursday - Mr. Vikas Tiwari Venue - Paras Trinity, Sec 63 Dominos Store Friday - Mr. Surajpal Bhagel Venue - Sec 12, Prem Nagar Dominos Store Shift Manager : Work Exp. : 1 -5 Years Education : Graduation Mandatory Driving License :Mandatory Should have worked as Shift Manager in QSR/ Retail/ Q-Commerce Store Manager : Work Exp. : 4-10 Years Education : Graduation Mandatory Driving License :Mandatory Should have worked as Store Manager in QSR/ Retail/ Q-Commerce 2. JOB PURPOSE: The shift Manager (AM/ASM) would be responsible for handling the shift. His/her majority of the time is spent in meeting Guest expectations, running smooth operations, motivating the restaurant staff & ensuring product quality. 4. KEY ACCOUNTABILITIES: Description Performance Indicators Leads Operational Excellence and the Guest Experience: 1. Role models expected behavior and coaches team on hospitality standards 3. Executes processes that ensure the restaurant meets safety and sanitation standards 4. Executes processes that ensure inside and outside cleanliness standards are met 5. Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency 6. Responds to all Guest feedback with action plans to address opportunities 7. Ensures all shifts are appropriately staffed to achieve service with speed goals 9. Empowers the team to satisfy Guest needs and resolve concerns 10. Removes barriers to delivering Hospitality behaviors 11. Communicates Guest feedback to the team and involve in action plans to resolve issues Builds Team Talent: 1. Handles all employee concerns with a sense of urgency 2. Treats all team members fairly and with respect 3. Ensures no team members is placed in position until all training is complete 4. Provides regular communication to team including goals and results 5. Source, trains, retains, and develops team members that improve the Guest experience 6. Executes team service through effective scheduling, cross training, and deployment 7. Executes development plans for talented team members to grow their career Drives Sales Growth: 1. Owns local store marketing in trade area, becoming integrated into the community 2. Tracks results 3. Involves entire team by communicating goals, results, and action plans 4. Ensures the restaurant is well maintained including cleanliness 5. Ensure all products are available to Guests every shift and execute all products to standard 6.Utilizes appropriate suggestive selling Plans and Communicates: 1. Discusses issues with other managers 2. Discusses shift plan with team 3. Involves entire team by communicating goals, results, and action plans 4. Makes adjustments to assignments during the shift to achieve goals 5. Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency 6. Executes travel paths and delegates tasks as required 7. Ensures each shift is appropriately staffed to meet hospitality with speed goals 7. QUALIFICATIONS, EXPERIENCE, & SKILLS: Skills: Speaks/Reads English, Math, On-boarding of new employees, Team building, Conflict management, Root cause analysis, Problem solving, At least 18 years of age Qualification 3 Years Hotel Management Degree/Diploma, Graduate Experience Minimum 0-2 years experience in Food Services or Retail industry & IHM Freshers

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Key Responsibilities of the Chief Concierge : Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where guest relations initiatives & hotel targets are achieved. Supervises the guest relations team fostering a culture of growth, development and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships with all key stakeholders. Takes ownership of the planned guest engagement program. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required. Requirements of the Chief Concierge: Experience in guest relations. Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style. Commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions with proven problem-solving capabilities offering support where required. Personal integrity, with the ability to work in an environment that demands excellence, time and energy. Experience of working with IT systems on various platforms. Strong communication skills.