11526 Hotel Management Jobs - Page 39

Job Summary The Customer Relationship Manager (CRM) is responsible for building and maintaining strong customer relationships, ensuring high levels of customer satisfaction, and driving customer retention and loyalty. The role involves understanding customer needs, resolving issues efficiently, and collaborating with internal teams to enhance the customer experience and maximize business growth. Key Responsibilities Develop and maintain long-term relationships with key customers and accounts. Serve as the main point of contact for customer inquiries, complaints, and feedback. Understand customer needs and objectives to offer tailored solutions and services. Analyze customer data and behavior...

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipt...

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, t...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction and maximize the ficial performance in areas of responsibility Determines training needed to accomplish goals, then implements plan CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Ma...

Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and stor...

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, t...

Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company polic...

Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies...

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating avai...

Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility .

Striving to make every meal truly memorable for our guests by serving up hight standards with our signature flare Owning your kitchen keeping it well stocked and making sure it s always a clean and safe place to work Helping with washing up and other kitchen duties when the team needs you Minimising waste and keeping your supervisor or duty manager in the loop about any unsafe equipment, low supplies, or safety incidents Taking on ad-hoc duties to keep the service running smoothly

As a Data Engineer, you will be responsible for designing, architecting, and delivering end-to-end solutions that replace manual/semi-automated processes with a cloud-enabled, automated, and analytics-driven platform. You will collaborate with business stakeholders, product owners, and engineering teams to define requirements, design and develop the API gateways and analytics and AI/ML. The ideal candidate has deep Data engineering skills, strong cloud and data expertise, and proven experience in building enterprise-grade data analytics products. In addition to hands-on development, you will provide technical leadership, ensure adherence to software engineering best practices, and support pr...

We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate should have 0-2 years of experience in the field. Roles and Responsibility Manage front desk operations, including answering phone calls and responding to emails. Handle patient inquiries and provide excellent customer service. Coordinate with medical staff to ensure smooth patient flow and efficient workflow. Maintain accurate records and reports, including patient information and treatment history. Develop and implement effective filing systems, both physical and digital. Collaborate with other departments to achieve organizational goals. Job Requiremen...

GRADE DM-I DEPARTMENT Operations REPORTS TO - BOO ROLE PURPOSE & OBJECTIVE Processingall Gold Loan login cases from branches and supporting Gold Loancustomers at branch level Willdo cross sell other product to Gold Loan customers. Tofacilitate Repayment, Renewal, Closer and Fore closer of GoldLoan along with new loan procession at branch level. Responsibleto maintain process quality & ensures adherence to internalaudit standards for Gold Loan. Willact as back-up for BOO and CCR at branch and will responsible fortheir job in their absence (For All branch formats: BB-led,MB-Led, URC and SFB). KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/Financials Responsiblefor acquisition of Gold Loan ...

Company name : Praxis Service Pvt Ltd JD for voice airline process We are Hiring for Customer Service Experts for Airline Process at Gurugram Job Location - Gurugram Sec 49 Interview - virtual Salary - 3-4.5 Lpa (for fresher 3 LPA) 5 days working Shifts rotational - for girls max till 11 PM For males 24/7 Both side cabs or transport allowance Fresher or experience candidates Both can apply Job Requirement: *Excellent communication Skills in English is a pre-requisite *Ability to communicate effectively with customers on either a call or email or chat or a combination *Confident, Energetic & Assertive while conversing *Good working knowledge of MS Office (Word, Excel, Outlook) *GDS Hands on e...

Floor Manager / Senior Captain/ Asst Restaurant Manager with excellent communication skills in English, guest service, guest handling must. Urgent joining reqd. Call on 9930060601 for interview schedule. Good food and Beverage service knowledge must.

Counter Staff/Counter Sales/Team Member-Front Staff & Kitchen Staff Industry: Food & Beverage . Key Responsibilities: 1. Operations Management: Oversee the overall functioning of the food and beverage outlet. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor and maintain the cleanliness and organization of the outlet. 1. Staff Management: Recruit, train, and supervise outlet staff. Schedule shifts and allocate responsibilities to ensure optimal staffing levels. Conduct regular performance evaluations and provide constructive feedback. Foster a positive and collaborative work environment. 1. Customer Service: Ensure that custom...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. D...

We are looking for a highly skilled and dedicated Guest Service Associate/Sr. Guest Service Associate to join our team at Regenta Resort by Royal Orchid Hotel in the Hotels & Restaurants industry. The ideal candidate should have 0-3 years of experience. Roles and Responsibility Provide exceptional guest service and ensure customer satisfaction. Manage front desk operations, including handling check-in and check-out processes. Coordinate with other departments to resolve guest complaints and issues. Maintain accurate records of guest interactions and transactions. Develop and implement effective strategies to enhance guest experience. Collaborate with the team to achieve high levels of custom...

Looking for a motivated and skilled Commis I - Asian to join our team at Ramada Plaza by Wyndham. The ideal candidate should have 0-3 years of experience in the hospitality industry. Roles and Responsibility Assist in preparing and cooking high-quality dishes according to recipes and presentation standards. Maintain a clean and organized kitchen environment, adhering to health and safety regulations. Collaborate with other chefs and kitchen staff to ensure seamless service delivery. Develop new menu ideas and recipes to enhance culinary offerings. Participate in food costing and inventory management activities. Ensure compliance with company policies and procedures related to food quality co...

We are looking for a highly skilled and motivated Commis to join our team at ATHIVA Resort & Spa. The ideal candidate should have 0-3 years of experience in the culinary industry, preferably in Italian cuisine. Roles and Responsibility Assist the Chef de Partie in planning and preparing high-quality dishes according to recipes and presentation standards. Maintain a clean and organized kitchen environment, adhering to health and safety regulations. Collaborate with other kitchen staff to ensure efficient food preparation and service. Develop new menu ideas and recipes to enhance the dining experience. Ensure all food products are stored properly and used within their expiration dates. Partici...

We are looking for a skilled Executive Sous Chef to join our team at Ramada Plaza by Wyndham, with 5-8 years of experience in the hospitality industry. Roles and Responsibility Assist the Head Chef in planning and implementing menus that meet customer expectations. Supervise kitchen staff to ensure efficient food preparation and service. Maintain high standards of quality, presentation, and safety in food preparation. Develop and maintain relationships with suppliers and vendors for timely delivery of ingredients. Monitor inventory levels and order supplies as needed. Ensure compliance with health and safety regulations and company policies. Job Requirements Proven experience as a Chef de Pa...

We are looking for a highly skilled and experienced Room Service Order Taker to join our team at The Fern Residency. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage and coordinate room service orders efficiently. Handle customer complaints and resolve issues professionally. Maintain high levels of customer satisfaction through excellent service. Collaborate with other departments to ensure seamless operations. Ensure accurate and timely delivery of orders to guests. Provide exceptional customer service and maintain a positive attitude. Job Requirements Excellent communication and interper...

We are looking for a highly motivated and detail-oriented Housekeeping Associate to join our team at Club Mahindra & Resort. The ideal candidate should have 0-2 years of experience in the hospitality industry. Roles and Responsibility Maintain high standards of cleanliness and hygiene in guest rooms and public areas. Provide exceptional customer service by responding promptly to guests' requests and resolving issues efficiently. Collaborate with other departments to ensure seamless operations and excellent guest experiences. Develop and implement effective cleaning schedules to minimize downtime and maximize productivity. Identify and report maintenance or repair needs to the appropriate per...

We are looking for a skilled Assistant Manager to join our team at the Front Desk in Marriott Hotel. The ideal candidate will have 5-7 years of experience in the hospitality industry, preferably in a similar role. Roles and Responsibility Manage front desk operations, ensuring seamless check-in and check-out processes for guests. Supervise and train front desk staff to provide exceptional customer service. Coordinate with other departments to ensure efficient guest room preparation and issue resolution. Handle guest complaints and feedback professionally and courteously. Maintain accurate records of guest transactions and interactions. Implement effective strategies to enhance guest satisfac...