Hotel Kohinoor Palace - India

Company Description Hotel Kohinoor Palace - India is a distinguished hospitality establishment located on Pakhowal Road, Ludhiana, Punjab, India. Known for its exceptional service and inviting ambiance, the hotel provides a comfortable and memorable experience for its guests. Committed to hospitality excellence, Hotel Kohinoor Palace caters to a diverse range of customers with its top-notch facilities. The hotel's prime location makes it a convenient destination for travelers. Role Description This is a full-time, on-site role for a Captain at Hotel Kohinoor Palace, situated in Ludhiana. The Captain will oversee daily restaurant operations, ensure exceptional customer service, and coordinate with the team to deliver a seamless dining experience. Responsibilities include maintaining cleanliness and hygiene, training staff, managing customer needs, and ensuring adherence to operational standards. Qualifications Experience in team leadership and managing staff effectively to maintain high service quality Strong customer service and communication skills to address guest needs and provide a welcoming environment Knowledge of food and beverage operations, including menu planning and service standards Organizational and problem-solving skills to ensure smooth daily operations Attention to detail and ability to maintain hygiene and safety standards Flexibility to work various shifts, including weekends and holidays Previous experience in the hospitality or food service industry is a plus Diploma or certification in Hotel Management or a related field is preferred