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5.0 - 7.0 years
4 - 6 Lacs
karnal
Work from Office
We are looking for an experienced and detail-oriented Housekeeping Supervisor to oversee and manage the housekeeping operations of the hotel. The ideal candidate will have strong leadership skills, the ability to motivate a team, and ensure the highest standards of cleanliness, hygiene, and guest satisfaction. This role requires effective communication, problem-solving abilities, and flexibility to work in a fast-paced environment. Key Responsibilities Schedule, supervise, and evaluate housekeeping staff to maintain operational efficiency. Plan and assign daily housekeeping duties and projects. Develop, implement, and maintain housekeeping standards of excellence, ensuring all staff are fully trained. Organize and monitor deep cleaning projects across rooms and public areas. Identify and report maintenance-related issues to the engineering department. Monitor and resolve guest complaints promptly, ensuring guest satisfaction. Ensure overall cleanliness, hygiene, and orderliness of guest rooms, public areas, and back-of-house areas. Control departmental operating costs and manage resources within the allocated budget. Maintain accurate inventory of housekeeping supplies, equipment, and linens. Anticipate, identify, and resolve operational challenges effectively. Recognize and address safety, fire, and security hazards. Assist with housekeeping tasks when necessary to meet service requirements. Coordinate with engineering and front office for Out of Order (OOO) rooms, carpet cleaning, and special cleaning schedules. Conduct regular and random inspections of guest rooms, public areas, and facilities to ensure quality standards are met. Maintain strong knowledge of hotel facilities, events, and services to support guest queries and staff coordination. Foster a cooperative and positive working environment across departments. Work flexible schedules, including weekends and holidays, as required. Required Skills & Competencies Minimum 5 years of housekeeping experience with at least 3 years in a supervisory position within the hotel industry. Strong leadership, team management, and motivational skills. Excellent communication and interpersonal skills. Highly organized with strong attention to detail. Ability to work under pressure in a fast-paced environment. Problem-solving and decision-making abilities. Knowledge of housekeeping procedures, cleaning equipment, and safe chemical handling. Budgeting, cost control, and inventory management skills.
Posted 1 day ago
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