We are seeking a highly motivated and experienced Rooms Division Manager to lead our comprehensive Rooms Division operations. This pivotal leadership role encompasses the strategic oversight and operational excellence of our Front Office, Housekeeping, Guest Services, and Reservations departments. The ideal candidate will be a results-oriented professional with a proven ability to enhance guest satisfaction, optimize revenue performance, and cultivate a high-performing team. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Paid sick time Schedule: Day shift Rotational shift Work Location: In person
Company Description Blu Iris is a smart, business-class hotel located in Aminjikarai, known for offering exceptional hospitality and a unique experience with a commitment to delight every guest. Ideal for those seeking high-quality accommodation at great value, Blu Iris sets a new standard in the region. The hotel focuses on providing a comfortable and memorable stay for both business and leisure travelers while maintaining excellent service and amenities. Role Description This is a full-time, on-site Associate role located in Chennai at Hotel Blu Iris. The Associate will be responsible for assisting guests, managing reservations, addressing inquiries, ensuring smooth day-to-day operations, and providing exceptional customer service. Collaborating with team members to maintain service standards and contributing to creating a welcoming environment for all guests are key aspects of this role. Qualifications Customer service and guest relations skills, with a focus on effective communication and problem-solving Time management and organizational abilities to handle multiple tasks efficiently Adaptability and teamwork skills to collaborate with colleagues and meet varied guest needs Proficiency in basic administrative tasks and familiarity with reservation systems is preferred Prior experience in hospitality or similar roles is an advantage Professional demeanor and a friendly attitude to ensure a positive guest experience High school diploma or equivalent; additional hospitality certifications are a bonus Willingness to work flexible hours, including weekends and holidays, as required