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0.0 - 3.0 years
4 - 5 Lacs
surat, gujarat, india
On-site
Role Responsibilities: Ensure and provide flawless, upscale, and professional guest service experiences Actively listen to and resolve guest complaints and concerns at the front desk Maintain a high level of professionalism, courtesy, and responsiveness Greet guests warmly and assist with check-in, check-out, and general inquiries Coordinate with internal departments to ensure seamless guest experiences Maintain proper records and follow standard operating procedures for guest handling
Posted 2 weeks ago
2.0 - 3.0 years
3 - 4 Lacs
bengaluru
Work from Office
Role & responsibilities Welcome and greet guests with warmth, ensuring a memorable dining experience. Manage table reservations, seating, and guest flow efficiently. Coordinate with F&B service team to ensure smooth operations. Handle guest queries, feedback, and complaints professionally. Assist in menu presentation, upselling specials, and promoting signature dishes. Maintain high service standards in line with hotel SOPs. Ensure cleanliness, hygiene, and proper setup of dining areas. Build rapport with repeat guests to encourage loyalty. Support the F&B team in banquet and special event service. Provide timely reports/feedback to supervisors for service improvement. Preferred candidate pr...
Posted 4 weeks ago
1.0 - 13.0 years
0 Lacs
raipur
On-site
As a Resort Sales Executive, your primary responsibility will be to promptly respond to phone calls, emails, and online inquiries regarding resort bookings and services. You will utilize your excellent communication skills to convert leads into confirmed reservations by effectively explaining the offerings and packages available at the resort. It will be essential to maintain and update the CRM software with all guest interactions and follow-ups, ensuring a seamless guest experience. In addition, you will be expected to follow up on inquiries, quotation requests, and promotional leads, as well as upsell resort amenities such as spa services, activities, events, and dining options to maximize...
Posted 1 month ago
1.0 - 13.0 years
0 Lacs
raipur
On-site
As a Resort Sales Executive, your main responsibility will be to promptly respond to phone calls, emails, and online inquiries regarding resort bookings and services. Your goal will be to effectively convert leads into confirmed reservations by providing detailed explanations of resort offerings and packages. It will be essential to maintain and update the CRM software with all guest interactions and follow-ups, ensuring seamless communication and organization. You will also be expected to follow up on inquiries, quotation requests, and promotional leads while upselling resort amenities such as spa services, activities, events, and dining options to maximize revenue. Collaborating with the m...
Posted 1 month ago
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