6 Hospitality Etiquette Jobs

Role Overview: You will be responsible for designing, delivering, and coordinating induction and on-the-job training programs for Guest Service Associates. Additionally, you will conduct training on hospitality etiquette, communication, complaint resolution, upselling, check-in/check-out procedures, and reservation systems. It will be your duty to develop role-play sessions, guest interaction simulations, and service excellence workshops while ensuring that the training content aligns with company standards and industry best practices. Key Responsibilities: - Collaborate with Front Office and Guest Relations teams to identify skill gaps and training needs. - Support team members on the floor...

Job Title: F&B Steward & Supervisor Location: Chennai Experience: Minimum 1 Year Industry: Hospitality / Hotels / Restaurants Department: Food & Beverage Service Job Description: We are seeking a polished and professional F&B Steward & Supervisor to join our premium hospitality team in Chennai. The ideal candidate must possess exceptional communication skills in English and come with a background in luxury hotel chains or hospital chain . If you're passionate about guest service and thrive in a high-end, customer-focused environment, we would love to connect with you. Candidate Requirements: Minimum 2 years of experience in a similar role Fluent English communication skills both spoken and w...

Role Responsibilities: Ensure and provide flawless, upscale, and professional guest service experiences Actively listen to and resolve guest complaints and concerns at the front desk Maintain a high level of professionalism, courtesy, and responsiveness Greet guests warmly and assist with check-in, check-out, and general inquiries Coordinate with internal departments to ensure seamless guest experiences Maintain proper records and follow standard operating procedures for guest handling

Role & responsibilities Welcome and greet guests with warmth, ensuring a memorable dining experience. Manage table reservations, seating, and guest flow efficiently. Coordinate with F&B service team to ensure smooth operations. Handle guest queries, feedback, and complaints professionally. Assist in menu presentation, upselling specials, and promoting signature dishes. Maintain high service standards in line with hotel SOPs. Ensure cleanliness, hygiene, and proper setup of dining areas. Build rapport with repeat guests to encourage loyalty. Support the F&B team in banquet and special event service. Provide timely reports/feedback to supervisors for service improvement. Preferred candidate pr...

As a Resort Sales Executive, your primary responsibility will be to promptly respond to phone calls, emails, and online inquiries regarding resort bookings and services. You will utilize your excellent communication skills to convert leads into confirmed reservations by effectively explaining the offerings and packages available at the resort. It will be essential to maintain and update the CRM software with all guest interactions and follow-ups, ensuring a seamless guest experience. In addition, you will be expected to follow up on inquiries, quotation requests, and promotional leads, as well as upsell resort amenities such as spa services, activities, events, and dining options to maximize...

As a Resort Sales Executive, your main responsibility will be to promptly respond to phone calls, emails, and online inquiries regarding resort bookings and services. Your goal will be to effectively convert leads into confirmed reservations by providing detailed explanations of resort offerings and packages. It will be essential to maintain and update the CRM software with all guest interactions and follow-ups, ensuring seamless communication and organization. You will also be expected to follow up on inquiries, quotation requests, and promotional leads while upselling resort amenities such as spa services, activities, events, and dining options to maximize revenue. Collaborating with the m...