Hospital System Support IT Specialist

The Hospital System Support IT Specialist position requires a candidate with a BCA / B.Tech / MCA / B.Sc in Computer Science and a minimum of 1 year of relevant experience in IT support, preferably in a healthcare or hospital environment. As a Hospital System Support IT Specialist, you will play a crucial role in ensuring the smooth operation of hospital information systems, encompassing software applications and hardware vital to patient care and hospital management. Your responsibilities will include providing first-line support for hospital software applications like Electronic Health Records (EHR), Laboratory Information Systems (LIS), and billing systems. You will be expected to troubleshoot and resolve software issues efficiently, assist with implementation, upgrades, and maintenance of hospital software systems, monitor system performance, and collaborate with clinical and administrative teams to deliver appropriate software solutions. Additionally, you will work closely with the IT team to ensure seamless integration and support across systems, maintain accurate records of support requests and resolutions, generate reports on software usage patterns and support metrics, and ensure compliance with hospital policies and regulatory requirements in all software operations. You will also assist in maintaining the security and confidentiality of sensitive patient data. This is a full-time position with opportunities for permanent or contractual/temporary employment. The contract length is initially set for 6 months, with a rotational shift schedule and availability required on weekends. Interested candidates are encouraged to apply by sending their updated resume to "vacancyhrdkmc@gmail.com". Your experience in a hospital setting is essential for this role, and the work location is in person to ensure effective support and collaboration with the healthcare team.,