Insurance Desk Expert Karthika Consulting & Solutions

0.0 - 2.0 years

1 - 3 Lacs

bengaluru

Work from Office

Role & responsibilities . Support hospital insurance patients with clear, timely claim updates. Review documentation for smooth claim approvals. Educate patients on claim deductions and reimbursement processes. Raise awareness about pre- and post-hospitalization claims. Address grievances and ensure smooth communication with internal teams. Skills & Qualifications: Education: Any Diploma, Graduation, or Under Graduation. Experience: 6 months to 2 years in hospital or insurance roles (preferred). Strong communication and problem-solving skills. Ability to multitask, prioritize, and work efficiently.

Posted 17 hours ago

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Insurance Desk Expert Karthika Consulting & Solutions

0.0 - 2.0 years

1 - 3 Lacs

bengaluru

Work from Office

Role & responsibilities . To interact with hospital insurance patients. Create WhatsApp groups to provide/share information. Collecting necessary documents from Patient /Hospital. Coordinate with internal medical and Ops team for initial approval. Cross checking the files before sharing with the approval team. Educating patients about deduction. To create awareness about reimbursement claims. ( Pre & Post Hospitalization ) Collecting claim support documents from the patients / hospitals & coordinate with back-end team to ensure smooth transfer of data to the TPA/Insurance company. Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, as necessary. Follow-up and provide Updates to the clients Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, Regional Manager Claims Assistance, Manager Operations and Business Head as necessary.

Posted 2 weeks ago

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Insurance Desk Expert Karthika Consulting & Solutions

0.0 - 1.0 years

1 - 3 Lacs

Mangaluru

Work from Office

Role & responsibilities Serve as a point of contact for Insurance related inquiries Create a consistent, positive work atmosphere through the communication Close interaction with respective department at hospital To interact with hospital insurance patients. Interact with Hospital Management, Doctors, Medical and non-medical staff at the hospital To create awareness about insurance claims (reimbursement and cashless claims, pre & post hospitalization claims etc.) Collecting claim support documents from the patients / hospitals & coordinate with backend team to ensure smooth transfer of data to the TPA/Insurance Company. Send the pre auth request and follow up on cashless approval form insurance company. Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, as when necessary. Follow-up and Updates to be given to the clients Required Skills and Experience Education: Any Diploma, Graduation, or Under Graduation. Experience: 6 months to 1 year in hospital or insurance roles (preferred). Strong communication and problem-solving skills. Ability to multitask, prioritize, and work efficiently. Detail-oriented with a professional and confidential approach.

Posted 1 month ago

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Insurance Desk Expert Karthika Consulting & Solutions Pvt Ltd

0.0 - 1.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Posted 2 months ago

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Insurance Desk Expert Karthika Consulting & Solutions

1 - 2 years

1 - 3 Lacs

Bengaluru

Work from Office

Role & responsibilities Serve as a point of contact for Insurance related inquiries Create a consistent, positive work atmosphere through the communication Close interaction with respective department at hospital To interact with hospital insurance patients. Interact with Hospital Management, Doctors, Medical and non-medical staff at the hospital To create awareness about insurance claims (reimbursement and cashless claims, pre & post hospitalization claims etc.) Collecting claim support documents from the patients / hospitals & coordinate with backend team to ensure smooth transfer of data to the TPA/Insurance Company. Send the pre auth request and follow up on cashless approval form insurance company. Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, as when necessary. Follow-up and Updates to be given to the clients Required Skills and Experience Education: Any Diploma, Graduation, or Under Graduation. Experience: 6 months to 2 years in hospital or insurance roles (preferred). Strong communication and problem-solving skills. Ability to multitask, prioritize, and work efficiently. Detail-oriented with a professional and confidential approach.

Posted 3 months ago

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