Company Description HoopStar Academy offers online hula hoop classes that promote health and wellness in a fun and inspiring way. The academy's mission is to empower individuals with the confidence and skills to achieve their fitness goals through the art of hula hooping. Join us on a journey of self-discovery and transformation to a happier and healthier future. Role Description This is a full-time on-site role for a Telecalling Sales & Customer Support Executive located in the Pune/Wakad Area. The Executive will be responsible for handling customer inquiries, providing online support, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis. Qualifications Customer Support and Customer Service skills Ability to prioritize and manage time effectively Excellent communication and interpersonal skills Strong problem-solving abilities Key Responsibilities Make around 100-120 calls/day to new inquiries and follow-up leads Speak confidently with parents, answer their questions, and guide them toward enrollment Handle inbound queries from WhatsApp and phone calls Explain class offerings, levels, and trainer credentials clearly over the phone Send class details, links, and updates through WhatsApp Business Update lead status and call outcomes in our CRM system (training provided) Collect feedback from existing students’ parents to improve service quality Find More details here - https://hulahoop.hoopstar.academy/telecalling-enrolment-advisor/ Show more Show less
Role Overview: As a Multimedia Content Creator at HoopStar Academy, located in Pune, you will be responsible for designing and producing engaging multimedia content to promote health and wellness through online hula hoop classes. Your role will involve managing social media platforms, creating digital marketing campaigns, video editing, graphic design, and ensuring consistent brand messaging across various formats. Key Responsibilities: - Design and produce multimedia content that resonates with our audience - Manage social media platforms and engage with our online community - Create and implement digital marketing campaigns to promote our online hula hoop classes - Edit videos and create visually appealing graphics to enhance our brand messaging - Collaborate with different departments to ensure cohesive branding and messaging strategies Qualifications Required: - Proficiency in video editing, graphic design, and multimedia content creation - Experience in managing social media platforms and creating digital marketing campaigns - Strong skills in creativity, storytelling, and visual communication - Ability to work collaboratively on-site in Pune and coordinate with different departments - Excellent verbal and written communication skills - Knowledge of fitness or interest in promoting health and wellness through creative means is a plus - Bachelor's degree in Multimedia, Graphic Design, Digital Marketing, or a related field Join HoopStar Academy on a journey of self-discovery and transformation through the art of hula hooping, and help empower individuals to achieve their fitness goals in a fun and inspiring way.,