Honeywell is a multinational conglomerate company that produces commercial and consumer products, engineering services, and aerospace systems for a variety of customers, from private consumers to major corporations and governments.
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
The Incumbent would be supporting growing business operations of Honeywell India from a Trade Compliance Perspective. Good Domain knowledge in Export and Import Customs Operations / Trade and Various Export Incentive Compliance matters like HS/HTS Classification, Duty Drawback, Free trade Agreement, Obtaining Incentives on Exports. Looking for Analytical / Strategic / Digital minds to solve complex business transaction within the purview of Legal regulations. The Incumbent should have good oral and written Communication skills and interpersonal skills as he/she must interact with Business leaders and Functional leaders and provide Trade Compliance guidance and support Business operations with required Compliances. Key Responsibilities: o Should be able to understand all the compliance requirements for EOU / SEZ and DTA o Should be well versed with RBI compliance to support EDPMS/IDPMS of Entity. o Preparation of Application and Obtaining AEO Status o Renewal of RCMC's, updating of IEC, get Status Holder Certificates. o Obtaining Incentives from the Government o Obtain Duty Draw Back and its compliances. o Support in getting the Preferential/Non-preferential COO. o Good knowledge and well versed on Import and Export clearance. o Good understanding on Classification of product, Norm and regulations o Represent with Government Departments for any Litigations Closures about the compliance operations. o Able to reply and respond on Notices, appeal etc. o Support in Audits Internal and External (From Government offices). • Good Knowledge on Free trade agreements to review the applicability and support business with the FTA. • Know the various programs under the Foreign Trade Policy and Procedures. • Review and have SOP's updated to ensure Trade Compliance regulations are captured and can be used as ready reckoner. • Support Post Clearance Customs audit for the Site and ensure all documents are reviewed and submitted on time. • Knowledge of ERP or SAP is preferred. Good Analytical skills with flair for Digitization and MIS reporting tools like Tableau or Power BI etc. Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
As a Channel Sales Rep II here at Honeywell, you will play a crucial role in driving the company's sales growth through effective channel management. Your expertise in building and maintaining relationships with channel partners will enable you to identify new business opportunities and deliver value-added solutions. By providing guidance and mentorship to the channel sales team, you will foster a culture of excellence and drive revenue success for the company. In this role, you will impact the company's success significantly. By developing and executing channel sales strategies, you will drive revenue growth and expand the company's market presence through effective collaboration with channel partners. Your ability to build strong relationships, identify new business opportunities, and provide guidance to channel sales representatives will contribute to the company's overall growth and position it as a leader in the industry.As a Channel Sales Rep II here at Honeywell, you will drive sales growth through effective channel management, build and maintain relationships with partners, and identify new business opportunities.You will report directly to our Sales Manager and you'll work out of our Atlanta, GA location on a Hybrid work schedule. Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
A Job posting does not exist for this global job code, please work with your HRG to develop one Show more Show less
Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
Key Roles and responsibilities: Responsible to drive Region-wise HPS Sales, deliver AOP sales target, pre-sales activity, manage a team of 3-4 sales personnel and value selling to the customers. The West Region Sales Manager will lead a team of Sales Personnel to deliver a 2024 Annual Operating Plan (AOP) of approximately 25-30M of orders. The team will be comprised approximately 3-4 sales professionals. Manage all aspects of engagements with existing and new customers for our Honeywell Process Solutions Organization. You will build relationships and understand customer business in order to provide appropriate products or solutions. You will define sales and growth strategy toward key customers while aligning with critical sales business objectives. You will identify opportunities and build credibility with customers. Utilize your product knowledge to deliver the value proposition to the customers Key Responsibilities • Drive orders growth in HPS within West Region (Maharashtra/Mumbai/Goa/Madhya Pradesh). • Meet or exceed the Annual Operating Plan (AOP) on a monthly, quarterly and annual basis. • Define and execute West market strategy to achieve AOP. • Develop, Coach, and Retain talented sales team to deliver AOP. Provide performance management if required. • Assign incentive quota targets for all sellers. • Provide accurate weekly forecast for orders within Salesforce.com platform. Includes overall orders forecast along with forecast for Install and Service lines of business. • Consistently meet the orders forecast on a weekly, monthly, and quarterly basis. • Coach and mentor sales personnel in establishing professional relationships with appropriate levels of client decision makers. • Create a robust pipeline of major pursuits within the West Region and track within Salesforce.com. • Coach/mentor team to create robust pursuit plans for each pursuit. • Define key accounts within West Region. Coach/mentor team to create robust account plans for these customers. • Assess team's sales activities and forecasts to determine sales progress and required improvements • Recommend and implement improvements to achieve sales goals • Understanding & experience in O&G, Chemicals, R&P, Pulp & Paper, Power, Terminals, Fertilizers, Pharma, MMM for Industrial Automation. Show more Show less
Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
Key Account Manager - West Region As a Key Account Manager - Sales West Region here at Honeywell, you will play a crucial role in driving the company's success. In this role, you will impact the company by effectively managing and growing existing accounts, driving revenue growth, and contributing to the company's overall financial success. You will be also focusing on net new accounts /large competition accounts to increase Honeywell PSS AIDC market share. Your ability to build strong relationships with customers, identify new business opportunities, and deliver tailored solutions will enhance customer satisfaction, strengthen the company's market position, and drive long-term business growth You will report directly to our Enterprise Sales Lead, and you'll work out of our Mumbai location on a hybrid work schedule. You are required to travel as per business needs. KEY RESPONSIBILITIES • Manage and grow AIDC Existing key/Named accounts, serving as the primary point of contact for customer relationships. • Hunting net new /large competition accounts. Develop plan to breakthrough in large accounts • Develop and execute strategic account plans to drive revenue growth and achieve sales targets • Build and maintain strong relationships with key stakeholders, understanding their business needs and providing tailored solutions • Identify new business opportunities within existing and Net New accounts and collaborate with cross-functional teams to deliver value-added solutions • Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and drive continuous growth Show more Show less
Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
Implement and coordinate the operational aspects of ongoing Channel Sales projects and activities. You will serve as liaison between Channel Sales Leadership, Marketing and Distributors. You will review status of projects and budgets. You will coordinate schedules and deliver status reports. You will assess project issues and develop resolutions to meet productivity, quality, and customers satisfaction goals and objectives. You will develop mechanisms for monitoring Channel Sales progress and for problem solving with project managers and customers Key Responsibilities Channel Sales Activities Manage Projects Provide Customer Support Facilitate Team Alignment Deliver Status Reports Manage Teams Show more Show less
Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
Role Title - Sr Sales Supervisor Location - Mumbai As a Sr Sales Supervisor here at Honeywell, you will be accountable for driving sales and managing the AIDC (Automatic Identification and Data Capture) product line on a national level. Your expertise in sales and business development will be instrumental in driving the success of our AIDC solutions across India. You will report directly to our Sr Sales Manager and you'll work out of our Mumbai office on a hybrid work schedule. In this role, you will have a significant impact on our business by driving sales, building and maintaining customer relationships, and identifying new business opportunities in the AIDC market. This role of a Channel and Small Medium Business (SMB) Sales Leader in Honeywell's PSS (Product and Service Solutions) India Business is critical in driving sales growth, managing channel partner relationships, and expanding market share. The following are essential characteristics and competencies that should define an ideal candidate for this position: 1. Strategic Vision and Planning The sales leader must have a strong ability to formulate strategic plans for channel and SMB sales. This includes understanding market dynamics, identifying growth opportunities, and establishing measurable goals that align with the company's broader objectives. This candidate should also have the capability to assess competitive landscapes and adapt strategies accordingly. 2. Channel Management Expertise Experience in managing channel partners and resellers is essential. This involves establishing and nurturing relationships, understanding partners' needs, and ensuring alignment with Honeywell's goals. The leader should be adept at developing channel programs that drive partner engagement and sales performance. 3. Strong Sales Acumen A deep understanding of sales processes, methodologies, and best practices is critical. This includes capability in lead generation, conversion strategies, and customer relationship management. The sales leader should demonstrate a proven track record of achieving sales targets and improving sales performance in previous roles. 4. Collaboration and Influencing Skills Given the collaborative nature of working with channel partners and internal teams (like marketing, finance, supply chain, distribution manager and product management), effective communication and influencing skills are crucial. The leader must be able to articulate ideas clearly, foster collaboration, and drive consensus among diverse stakeholders. 5. Knowledge of SMB Market An in-depth understanding of the SMB sector, including the unique challenges and opportunities it presents, is important. This includes being familiar with the customer purchasing behavior, regional market trends, and specific requirements of SMB customers in India. 6. Analytical and Problem-Solving Skills The ability to analyze sales data, market conditions, and customer feedback is vital for making informed decisions. The sales leader should have a data-driven approach to sales strategy and performance evaluation, allowing them to pivot quickly in response to changing conditions. Strong working experience on SFDC and Tableau dashboard would be an added advantage and essential requirements. 7. Customer-Centric Focus A strong commitment to customer satisfaction and relationship building is essential. The leader should understand the importance of exceeding customer expectations and building long-term relationships, which can lead to repeat business and referrals. 8. Leadership and Team Development The ability to lead, motivate, and develop a high-performing sales team is crucial. This includes providing coaching, setting clear expectations, and fostering an environment that encourages growth and high achievement. 9. Adaptability and Resilience The fast-paced nature of the tech and solutions market requires leaders to be adaptable and resilient. They should be comfortable with change and able to navigate through challenges and setbacks effectively. 10. Technical Knowledge Given the technical nature of Honeywell's offerings, a strong understanding of the products and services available is beneficial. This allows the sales leader to effectively communicate value propositions and support the technical needs of channel partners and customers. 11. Networking Ability A successful Channel and SMB Sales Leader should be a strong networker, able to leverage industry contacts and relationships to support business growth. They should understand how to engage with the broader business ecosystem, including industry groups, trade shows, and professional associations. These characteristics are essential for a Channel and SMB Sales Leader to thrive in Honeywell's PSS India Business, ultimately contributing to increased market penetration and revenue generation through effective channel partnerships. KEY RESPONSIBILITIES • Develop and execute sales strategies to achieve business objectives and revenue targets for the AIDC product line • Identify and pursue new business opportunities, including prospecting and lead generation • Build and maintain strong relationships with key customers and channel partners • Provide technical expertise and support to customers, ensuring their needs are met and issues are resolved • Work with cross-functional teams to ensure successful product launches and customer satisfaction • Stay up to date with market trends, competitor activities, and industry developments Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
As a Sr Channel Sales Rep here at Honeywell, you will drive sales growth through effective channel management, build and nurture relationships with partners, identify new business opportunities, and lead contract negotiations.You will report directly to our Sales Director and you'll work out of our Charlotte, NC location on a Hybrid work schedule. Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
KEY RESPONSIBILITIES Ensure compliance with all relevant environmental regulations (MOEF, CPCB, HSPCB, CAQM & EPR etc.), permits (CTE, CFO, etc.), certifications, and management of change (MOC) requests. Lead and support environmental incident investigations to determine thorough root cause corrective actions (RCCAs) Develop and implement HSE Environmental programs and initiatives that conform to internal and external management systems and performance metrics Conduct environmental risk assessments, inspections, and audits to identify and mitigate potential process gaps while implementing/recommending environmental engineering solutions, preventive measures, and process improvements. Collaborate with various internal departments, senior management, and external stakeholders to ensure effective communication, training, and education on HSE Environmental matters. Day to day legal compliance related to environmental, Air pollution control measures, Water balance, Sewage Treatment Plant, Effluent Treatment Plant etc. These deliverables are over and above day to day jobs which HSE has to do like Level 2 & 3 procedure review MST action etc . Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
Manage all aspects of engagements with existing and new customers for our [Fill in the blank] organization. You will build relationships and understand customer business in order to provide appropriate products or solutions. You will define sales and growth strategy toward key customers while aligning with critical sales business objectives. You will identify opportunities and build credibility with customers Utilize your product knowledge to deliver the value proposition to the customers Key Responsibilities Identify Opportunities Manage and Plan Accounts Negotiate and Close Articulate and Deliver Value Proposition Manage Momentum Through the Sales Cycle Establish Rapport with Customers Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
To generate demand for EP and drive Distribution & Retail business in the market. Achieve revenue and margin above set quota in support of Annual Operating Plan. Experience of working with distributor, to engage and expand Channels in assigned geographies and track primary, secondary sales Customer Management Meet new customers and expand customer base To maintain and develop relationships with existing customers Responsible for Accurate forecast of revenue and growth opportunities in territory / segment Well conversant with Key Account Management Having Good Connect with Architects/Consultants/Builders/Govt Deptt /PMC/Electricals Contractors Sales and Commercial Activities Ensure Order log-in as per Company Policy Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately Channel and Dealer Management Increase presence in Trade Market through effective Channel Management Identify and appoint new Channel and Dealers in assigned territory as required Engage and Drive additional revenue from existing Channel and Dealer network Ensure all Channel Communications, reach the Channel on time Support Channels in achieving their Goals by providing retailing support Ensure adherence to agreed Commercial Requirements Appointment of new retailers in assigned geography Local Product Promotions Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines Conduct periodical meets aimed at Dealers, Electrical Contractors and other Key Influencers Drive Trade Visibility by ensuring Signage's, Display Boards, Brochures and Price Lists are displayed appropriately at Channel and Dealer counters Identify and drive innovative ways to improve market share Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
Job Description Having good Technical Knowledge in Airfield Systems and able to Interact with Client and Operation Teams. Arrangement of spares, Consumables items as per the contract. Day to Day Interaction with HW Internal team for Billing, Engineering Team and Sourcing team. Preparing and Maintaining records of Preventative maintenance in the Airfield. Active participation with Client during Operation and DGCA inspection. Coordination with customer for arranging trainings to various stockholders. Updating Daily report and Monthly report to client and Internal HAIL teams. Internal Team Management (Allotment of team as per work conditions). Photometric compliance as per the contract. Managing Subcontract teams and their billing every month. Billing and Payment follow-up with Client. Competent mapping and Training to team members. Developing maintenance plans, implementation plans, test plans and final reports. • Providing service support for complex AGL Systems. • Lead and manage a team, providing guidance, support, and performance feedback to ensure high productivity and engagement. • Manage day-to-day operation and allocate resources effectively. • Ensure all work is performed in compliances with regulatory guidelines. • Address and resolve employee, customer or operational issues in timely and effective manner. • Identify skill gap and create development plans for team members. • Planning & execution of Preventive Maintenance jobs on time (100% compliance to operational parameters). • To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC. • Handling a team of Service Engineers on HAIL/ Subcontract payroll. • Technical skills: Required - AGL Field and CMS Systems. Desired - CAT III AGL System,. • Achieving Order Booking, Revenue & Collection plan every month Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
Job Description : R&D Tech II, Responsibilities: • Hand on exposure on Gas Chromatography, Combustion analyzer & XRF. • Collect, organize, and interpret data from instruments & enter those results into LIMS. • Interact with R&D and Pilot Plant staff to provide support, analyzing and characterizing materials for Honeywell UOP • Ability to work in shifts as per the designed schedule. • Maintain compliance with HSE policies and procedures and adopt HSE requirements for safe laboratory operations. • Communicate well with co-associates in the group and with internal customers. • Recommend and implement safety, quality, and productivity improvements. • Occasional lifting and moving of bags, samples, and other objects up to 10 pounds may be required. Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
Don't miss this opportunity to be part of the world-class 24*7 Global Solution Control and Command Center (GSCCC) coming up at Gurgaon, India- to transform the UOP LST Connected Solutions. It is a time to put your Technical Analytical Data Science, Machine learning, and business knowledge skills to extract technical insights from Customers live operating data. The work done in assembling and developing technical insights will help define the UOP Customer Experience and be the next critical milestone for your career. You will be an integrated network of technical professionals working together to provide outstanding technical insights. Customer Value is the GSC's key result to ensure we generate relevant insights from the extracted data for improved outcomes. Job Description: Be agile, innovating, and customer focused. Review operations with customers and assisting with defining and quantifying customer benefits Monitoring different UOP technologies process and identifying areas for improvement/optimization and assets requiring enhanced focus. Provide readily available technical solutions/ work to get the solution to our customers. Initial triage of technical issues with the escalation process to TS. Proactively communicate insights from trends, establish patterns, diagnostic investigations, and solutions to prevent future issues. Ensure upkeep of all solutions by troubleshooting the PM/PTA/PRA/POA/Benchmarking /Future Solutions on time to ensure high on-screen availability of the running solutions Apply data mining to handle unstructured data to derive technical insights. Perform descriptive and inferential statistics to summarize datasets. Derive problem statement from ambiguous data, create a hypothesis, use analytics technology and tools to test hypothesis and form conclusions Analysis of large amounts of historical data, determining suitability for modeling, data clean-up and filtering, pattern identification and variable creation, applying automated predictive analytics. The focus is to support product, system, and solution through designing and developing pipelines. Work with the team to innovate - next-generation BIG DATA monitoring tools (Analytics using exception-based /Artificial Intelligence/Machine Learning) and build an operation dashboard for the GSC's sustainability & efficient operation. Align with the Intention of the LST Business and ensure collective commitment for the GSC's Key results. Part of 24* 7 Operation of GSCCC Digital Insight Working in 24*7 Shift is an integral part of this role. Work with GSCCC Operation leader closely to make GSC as Center of Excellence Additional Candidate Qualifications: Passion for visualizing hidden relationships in technical data with ProSight Excellent verbal, written, interpersonal communication & effective presentation skills English language (oral and written) Ability to multi-task Be flexible to come in shift as a replacement in short notice Effective presentation, and communication skills Continuous learning and research-oriented mindset. Ability to think out of the box: Ability to come up with bright ideas and always looking at the next big thing in technology. Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements Knowledge of DataScience Open Source is added plus. Proficiency in computer applications with emphasis on Data Analytics & Data Science is desirable Creative approach to process development and customer-centric behavior Comprehensive analytical, troubleshooting & problems solving skills. Ability to work independently and in a team environment, focusing strongly on delivering SMART data results and identifying alternative solutions when challenges arise from unstructured data. Ability to define the problem with limited information This role may require global customer-facing and internal/external travel, up to 10% of the time. Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
To create specification of OEM products for Building Controls and drive conversion in the market. To engage and expand OEM accounts in assigned geographies. To implement agreed Annual Operating Plan which will meet the business goals. Works with support teams for achievement of customer satisfaction, revenue generation and long-term goals in line with company's vision and values. Key deliverables Closely work with HVAC Consultants / Contractors & OEMs for project business Meet new customers and Expand Customer Base. To understand customer requirements and present product and solutions appropriately to make sales. To maintain and develop relationships with existing customers. Ensure any customer complaints are highlighted to manager and follow-up for immediate corrective action. Ensure Order log-in as per Company Policy. Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer. Liaising with manufacturing team to ensure the production is planned and executed as per the OEM requirements Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately. Submit Weekly Sales Report on time Ensure Customer and Project Database is up to date Participate in daily TAM Identify new and innovative ways to improve market share Increase presence in Trade Market through effective Channel Management. Identify and appoint new Channel and Dealers in assigned territory as required. Engage and Drive additional revenue from existing Channel and Dealer network. Ensure all Channel Communications, reach the Channel on time. Support Channels in achieving their Goals by providing secondary sales support Ensure adherence to agreed Commercial Requirements. Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines. Meeting up the sales target by promotion of HVAC range of building control products. Meeting up OEMs engaged in manufacturing of Building Control products and map all the projects in which the OEM's are involved. Ensure Specification in all identified Projects. Ensure quotations to projects are submitted on time. Ensure all Projects are captured in Project Database. Ensure cross area projects are highlighted as soon as it is identified to manager and respective Regional Head. Delivery of HPD Goals. Ensure adherence to Honeywell Code of Business Conduct. Demonstrate key Sales Behaviors. (Growth & Customer focus, Gets Results, Effective Communicator, Intelligent Risk Taking & Technical & Functional Excellence). Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
Job Description: Electronics Product Assembly Associate Position Overview: We are seeking a skilled Electronics Product Assembly Associate to join our production team. The ideal candidate will be accountable for assembling electronic components and ensuring the efficient manufacture of high-quality products. Key Responsibilities: • Assembly Operation: Perform assembly tasks, including component placement, soldering, and product testing. • Quality Control: Monitor the assembly process and perform quality inspections to ensure adherence to specifications and quality standards. • Troubleshooting: Identify and troubleshoot assembly issues or product malfunctions in a timely manner to minimize downtime. • Maintenance: Conduct routine maintenance and cleaning of assembly equipment to ensure optimal performance and longevity. • Documentation: Maintain accurate production records, including assembly instructions, quality reports, and test results. • Collaboration: Work closely with the production team and engineers to enhance processes and improve overall efficiency. • Safety Compliance: Adhere to safety practices and protocols to ensure a safe working environment. Preferred Qualifications: • Experience: Previous experience in electronics product assembly or a related field. • Skills: - Knowledge of assembly techniques and tools. - Familiarity with soldering and other assembly processes. - Ability to read and interpret assembly instructions and technical drawings. - Basic insight into quality control ethics. -5S (Sort, Store, Shine, Standardize, Sustain) -Kaizen (Continuous Improvement) -Poka Yoke (Error-proofing techniques) -Kanban (Inventory management system) -Root Cause Analysis (RCA) for troubleshooting and process improvement Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
R&D II Engineer/Scientist - PDD Job Description: * Develop material balances for new process technology concepts based on preliminary yield and performance estimates. * Utilize commercial process simulation software to establish the basis for the evaluation and optimization of design concepts. * Apply engineering design practices and standards to perform preliminary sizing and costing of major equipment. * Interface with engineering specialists and vendors to generate preliminary designs and cost estimates of specialized equipment. * Perform techno-economic analyses of process concepts including the assessment of key parameters impacting process profitability and provide guidance to development project teams to maximize the value delivered to clients by Honeywell's UOP technology. * Generate basic engineering design packages to facilitate the transfer of new technology from research and development to engineering production. * Identify novel design concepts and author invention disclosures to contribute to the innovation effort at Honeywell UOP. You Must Have: * Minimum of bachelor's degree (B. Tech. / B.E.) in Chemical Engineering from a recognized Institute. * Minimum of 3 years of experience in a Technology, Engineering, Research & Development, or Technical Service role within the refining, petrochemical or gas processing industries is required. * Strong interest in Development work. Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
Sr. Field Service Supervisor-Airfield Ground Lighting Solutions/ R&R. Honeywell Airport Business Northern India. Job Description and Roles & Responsibilities As a Field Service Leader for Airfield Ground Lighting Solutions here at Honeywell, you will play a crucial role in driving the company's success. Your expertise as people manager and driving a team of engineers and supervisors for seamless operations and building strong relationships with customers will enable you to effectively meet customer needs and exceed their expectations. By identifying operational improvements & creating the life cycle solutions, finding business opportunities, delivering tailored solutions, you will contribute to revenue growth, customer satisfaction, and the overall success of the company. You will report directly to our Airport Service Leader and Matrix alignment with Service operations Leader-India, and you'll work out of our Gurgaon location. In this role, you will impact on the company by effectively managing, delivering standardized services, SLA & KPI delivery, support revenue growth, and contributing to the company's overall financial success. Your ability to build strong relationships with customers, create customer approved standards for deployed solutions, improve serviceability to enhance customer satisfaction, strengthen the company's market position, and drive long-term business growth.As a Sr Field Service Supervisor here at Honeywell, you will lead a team of field service professionals, overseeing installation, maintenance, and repair of Honeywell products, driving customer satisfaction and operational efficiency. Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
As a Sr. Field Service Supervisor for Key Accounts Operations Management here at Honeywell, you will play a crucial role in driving the company's success. Your expertise in managing key accounts, driving seamless & centralized operations and building strong relationships will enable you to effectively meet customer needs and exceed their expectations. By identifying operational improvements & creating the life cycle solutions, finding business opportunities, delivering tailored solutions, you will contribute to revenue growth, customer satisfaction, and the overall success of the company. You will report directly to our Service operations leader, and you'll work out of our Gurgaon location. In this role, you will impact on the company by effectively managing, delivering standardized operations & services, SLA delivery by regional teams for key accounts, support revenue growth, and contributing to the company's overall financial success. Your ability to build strong relationships with customers, create customer approved standards for deployed solutions, deploy NPIs & company's Digital solutions to improve serviceability to enhance customer satisfaction, strengthen the company's market position, and drive long-term business growth. KEY RESPONSIBILITIES • Managing 2-3 key accounts, driving seamless & centralized operations and building strong relationships, serving as the primary point of contact for customer. • Build and maintain strong relationships with key stakeholders at customer locations, understanding their business needs and providing tailored systematize solutions across customer sites/locations. • Fix the financial burdens and create business cases for improvement. • Strong collaboration with regional business leaders and field teams to oversee the installation, maintenance, and repair of building automation systems across the customer sites. • Monitor and analyze performance metrics to identify areas for improvement. Create RCAs for critical issues and robust SOPs for onsite operations. • Maintain a high level of customer satisfaction through an effective communication and problem resolution approach. • Execute internal and external MOS on services delivery, system performance and improvement actions. • Drive & upsell the NPI, BTI & Digital Solutions at across customer sites/locations. • Identify new business opportunities within existing sites and collaborate with cross-functional teams, Sales, KAM & regional operations to deliver value-added solutions. Show more Show less
Mumbai Metropolitan Region
Not disclosed
Remote
Full Time
Roles & Responsibility Engineer is expected to carry out preventive maintenance / corrective / emergency maintenance visits at customer sites on DCS /PLC/SCADA systems Preventive Maintenance -Backup, Modification, Report Submission, Supervision of system Cleaning of existing running system. Corrective Maintenance - Restoring the system from any faults in the system Shutdown Maintenance Logistics Management - Individual should carry the material for restoring the problem at site. Material IN and Material Out at customer premises with proper documentation. PC troubleshooting and Networking Documentation - 40 % documentation is involved Special Tasks Knowledge of DCS and PLC with a hands-on experience. Matured skills in independent troubleshooting / problem resolution on these platforms. Understand customer needs & extend Service Support at site / remote for prompt issue closure ensuring adherence to Honeywell Process and Quality matrices. Build, Develop & Sustain Customer relationships with effective Customer management. Should be able to plan site visits as per agreed SLAs and in line with the regional/central revenue plan. Required travel 80% to 90% of the time anywhere in India. Be available 24X7 for support during exigencies. Executing Service projects and migrations Possess fluent oral & written communications skills Identify prospects, conduct pre-sales site assessment, and develop them into firm leads. Constantly probe opportunities for migrations, add-ons & work seamlessly with customers to reduce their pain areas by pitching-in the right solution ISO, HSE, commercial guidelines and all Honeywell Process compliance is must. Be a single point contact for all customer needs for designated customers. Added advantage if knowledge of Honeywell System Must be willing to serve and available to be deputed as Site Support Specialist (Resident support Engineer) Other Mandatory Condition 1. Each individual shall work with a locking period of 36 months from the date of joining. 2. Ready to work as a 'Site Support Specialist '(Resident Support Engineer) 24X7, 365 days apart from standard leave policy at different locations like Offshore Platforms, Mumbai and other sites of Maharashtra etc 3. Ready to work on ONGC Platforms (Offshore) for approx 45 Days per visit. Frequency of visit to platform will be after every 30 days after coming from platform as per site requirement. 4. Compensatory offs are not applicable. 5. 24 X 7 Support availability is mandatory. 6. Ready to work on other western region sites (Maharashtra, MP, Karnataka etc) as a Service Engineer' when not as Site Support Specialist (Resident Support Engineer). 7. Office Process should be followed timely and accurately. 8. Politeness and good communication skills are required during interactions. 9. Leave process and frequency should be followed as per the standard regional process. Show more Show less
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