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2 Job openings at Homeshiksha
Shadow Teacher required in International School

Bengaluru

2 - 5 years

INR 2.5 - 3.0 Lacs P.A.

Work from Office

Full Time

We are looking for a compassionate and dedicated Shadow Teacher to support children with special needs in a reputed school located in Bharatiya City, Thanisandra,Bengaluru. The Shadow Teacher will work closely with the child and classroom teacher to ensure the childs participation and progress in mainstream classroom activities. This role is ideal for individuals passionate about inclusive education and child development. Key Responsibilities: Provide one-on-one support to children with special needs during school hours. Assist in classroom learning and help with social and behavioral integration. Collaborate with the main class teacher and special educators to monitor progress. Adapt classroom activities to meet the individual learning needs of the child. Foster a positive and supportive environment for the childs academic and emotional growth. Candidate Requirements: Qualification: Bachelor's degree in any field. A certification in Special Education is a plus. Experience: Minimum 1 year of experience working with children (especially those with learning or developmental needs). Strong communication and interpersonal skills. Patient, empathetic, and passionate about child development. Work Timings: 3 days a week: 8:15 AM – 3:20 PM 2 days a week: 8:15 AM – 4:30 PM Sat-Sun -Off Salary: 18,000 – 20,000 per month (based on experience) Other Benefits: Transport facility available from designated pickup points.(with no extra charges) Contact Details: Phone/WhatsApp: 9000278506 Interested candidates can call or apply immediately.

Customer Care Executive (Work From Home)

Hyderabad

1 - 6 years

INR 1.5 - 2.75 Lacs P.A.

Remote

Full Time

Job Summary: We are seeking a highly motivated and results-oriented Customer Relationship Executive to join our growing team. As a CRE, you will be responsible for managing and nurturing relationships with prospective and existing customers, ensuring their satisfaction with our home tuition services. You will act as the primary point of contact for families, addressing their inquiries, resolving concerns, and proactively identifying opportunities to enhance their experience. This role requires excellent communication and interpersonal skills, a strong customer-centric approach, and the ability to meet and exceed sales and retention targets. Responsibilities: Provide exceptional customer support to students, parents, and educators through phone calls, emails, or chats. Collaborate with internal teams (e.g., counselors) to resolve complex issues that require coordination across multiple departments. Maintain accurate records of all interactions with customers using CRM software. Understand customer needs and recommend appropriate tutoring solutions. Guide new customers through the onboarding process, ensuring a smooth and positive start. And provide ongoing support and guidance to customers throughout their tutoring journey. Achieve monthly targets for new customer acquisition. Must have a laptop/desktop Handle at least 40-50 calls per day Connect with parents and assign the best tutors as per their requirements Convince tutors to register on the HomeShiksha platform Identify opportunities to upsell or cross-sell additional tutoring services Gather customer feedback through surveys, interviews, and other channels. Collaborate with the marketing team to develop and implement customer engagement initiatives. Qualifications: Bachelor's degree Proven track record of meeting and exceeding sales and retention targets. Excellent communication, interpersonal, and problem-solving skills. 2+ years of experience in customer service, sales, or account management. Strong customer-centric approach and a passion for delivering exceptional customer service. Experience in the education industry or with tutoring services is a plus. Familiarity with online communication tools (e.g., Zoom, Skype) is a plus. Skills: Communication (English , Hindi and Tamil Verbal) Interpersonal Skills Problem-Solving Customer Service Sales & Persuasion Time Management Active Listening CRM Software Proficiency Specifications: Females will be preferred for this role. Age- Preferred age will be between 30 to 45 years Looking for Females with prior experience in similar profiles.

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