Role Responsibilities Maximize department sales and productivity metrics in line with shop targets Drive sell thru at product level for household without compromising on the budgeted margins. Optimize floor space based on merchandise availability, storylines and product sell-off. Ensure and monitor all stock is displayed according to Visual Merchandising guidelines. Provide customer satisfaction by delivering exceptional customer service and carry out regular training to ensure clear understanding of the departments, products make, features, selling skills and after-sales service. Understand and maintain a detailed knowledge of the product and department merchandise and coach and develop sales associates Collate and provide information about the customers (likes, dislikes and opinions) to the buying and designing team Ensure and monitor effective stock replenishment to the store and assure continuous stock availability in the store Mentor team members to ensure greater customer service orientation.
Department Management and Store Standards * Maximize department sales and productivity metrics in line with shop targets * Monitor key data reports on space management, sales and stock movement against last year, last week and budget on a daily and weekly basis and communicate to staff * Ensure and monitor all stock is displayed according to Visual Merchandising guidelines * Daily floor walk with the Concept Manager * Ensure and monitor all products are price tagged and barcoded before display * Ensure and monitor all stock transactions are recorded on the system in time, accurately and correctly categorized * Ensure and monitor awareness and vigilance at all times of security in the store of company assets, customer property and company goods without any negligence * Ensure the highest standards of housekeeping and health standards are maintained in store at all times * Ensure departmental dcor is correct and there is consistency in displays, branding and departmental layouts * Optimize floor space based on merchandise availability, storylines and product sell-off * Inspect merchandise for quality control and report any defects * Ensure on-time clearance of all soiled and damaged merchandise * Ensure on-time completion of random pricing checks on products * Monitor and implement sales promotion and event in the stores * Place requisition of non trading items Store Merchandise / Merchandising * Understand and maintain a detailed knowledge of the product and department merchandise and coach and develop sales associates * Ensure and monitor promotions, sell-offs and ageing stocks * Review and report non-selling items, slow and fast moving lines, non movers, damaged and ageing items * Collate and provide information about the customers (likes, dislikes and opinions) to the buying and designing team * Ensure and monitor effective stock replenishment to the store and assure continuous stock availability in the store * Ensure and monitor correct rotation of stock on shelves and assist in accurate stock counts as per store requirements * Execute price revisions suggested by corporate * Product display as per plan-o-gram Thanks Sarath 8056658490
Role & responsibilities Department Management and Store Standards * Maximize department sales and productivity metrics in line with shop targets * Monitor key data reports on space management, sales and stock movement against last year, last week and budget on a daily and weekly basis and communicate to staff * Ensure and monitor all stock is displayed according to Visual Merchandising guidelines * Daily floor walk with the Concept Manager * Ensure and monitor all products are price tagged and barcoded before display * Ensure and monitor all stock transactions are recorded on the system in time, accurately and correctly categorized * Ensure and monitor awareness and vigilance at all times of security in the store of company assets, customer property and company goods without any negligence * Ensure the highest standards of housekeeping and health standards are maintained in store at all times * Ensure departmental dcor is correct and there is consistency in displays, branding and departmental layouts * Optimize floor space based on merchandise availability, storylines and product sell-off * Inspect merchandise for quality control and report any defects * Ensure on-time clearance of all soiled and damaged merchandise * Ensure on-time completion of random pricing checks on products * Monitor and implement sales promotion and event in the stores * Place requisition of non trading items Store Merchandise / Merchandising * Understand and maintain a detailed knowledge of the product and department merchandise and coach and develop sales associates * Ensure and monitor promotions, sell-offs and ageing stocks * Review and report non-selling items, slow and fast moving lines, non movers, damaged and ageing items * Collate and provide information about the customers (likes, dislikes and opinions) to the buying and designing team * Ensure and monitor effective stock replenishment to the store and assure continuous stock availability in the store * Ensure and monitor correct rotation of stock on shelves and assist in accurate stock counts as per store requirements * Execute price revisions suggested by corporate * Product display as per plan-o-gram Sarath 8056658490
Role & responsibilities Drive the achievement of sales budgets and sell thru for the department Review the department and sub group department sales achievement versus the budgets and take required actions End to end Inside sales Preferred candidate profile Store Operations Adhere to the retail SOPs, retail standards, floor hygiene standards and processes for the showroom (including omni channel SOPs and processes) Review the effectiveness of the processes and share feedback Implement and maintain the planogram and min max as per the defined guidelines Share planogram feedback with the supervisor and implement approved corrective actions Make use of MPOS for billing Adhere to the audit parameters Undertake visits to the competition and share information on products and activities of competition
Role & responsibilities Responsible for day to day operation of respective department including achieving of department targets, maintaining high level of customer service, retail standards, display and merchandising, liaising to maintain stock levels.
Role & responsibilities Perform error free billing with speed and accuracy as per defined norms Handle all tenders at the cash counter as per defined norms (cash, credit cards, debit cards, credit notes, GV transactions etc.) Adhere to the defined billing process Check and ensure smooth working of the infra at the tills (POS, EDC machines etc.) Maintain the tills as per the defined standards of hygiene Consolidate and handover the cash at the end of shift to the Chief Cashier as per norms Issue and redeem credit notes, GVs and gift items as per defined norms Adhere to defined standards of customer service to enable a great customer shopping experience at the cash counter Communicate promotions, offers, discount and gift vouchers to the customers at the cash counter
Role & responsibilities Customer Service representative - HR 8056658490
Role & responsibilities Business Ensure smooth functioning of the housekeeping activities, security, and reception. Liaison with RTO, Civil Police for parking requirements Ensure all statutory compliances wrt housekeeping & administration department are met. Ensure all the equipments have got AMC's. Ensure building Licenses are proper Follow all maintenance procedures and increase efficiency of the equipment Find out ways and means of reducing the electricity unit consumption Optimise water consumption. Vendor Development - Process Monitor the work of the housekeeping staff by ensuring that the prepared monthly, weekly & hourly checklists for Housekeeping are adhered to. Ensure cleanliness of the store, basement, car park, glass tops of fixtures, etc. Purchase non-trading items, maintain fixed assets & organize for sale of scrap & fixed assets as & when need arises Maintaining logbook of all fixtures Customer Ensure the requirements are made available on time Ensure quality of product supplied is up to the mark Handle all customer queries and requests promptly People Conduct training for the team Conduct activities towards team building Conduct daily briefings for the team Planning shifts & breaks in such a manner so as to ensure adequate manpower on the floor